I love Crelate, use it on an hourly basis.

I love how customizable it is. It helps me manage both the candidate and client facing side of the business and customize almost any pipeline and report.

Since there are so many different facets, it took a bit longer to get up to speed on the product, but once I did, its very user intuitive. Also, the mobile app needs more work to get it to where the desktop product is.

Selecting Crelate was a great decision that we made when we started the company. System conversions can be very disruptive but having one ATS all along that develops as you do has been super helpful.

Crelate is very intuitive and user friendly. Cost is reasonable compared to other similar applicant tracking systems. What I like best is that they are continuously making upgrades and improvements which improve functionality without slowing you down.

We have been using it for 8 years and it really has worked out great for us. My only regret is that I don't maximize all of it's functionality. But that's more a factor of running a busy desk as opposed to anything negative about Crelate.

Overall, our experience has been very positive and we're very happy with Crelate!

I like how easily Crelate can be customized and how user-friendly the platform is in general. Also, the customer service is great and I enjoy the additional resources Crelate offers.

Some functionality is missing/limited but I know the team is working tirelessly to bring the users what they want constantly.

Lack luster. It get the job done most of the time, but would like to see a more robust product offering and user friendly UI.

Quick and easy to deploy compared to competitors in the market. Easier to administer than similar products.

Product support is lacking. Very difficult to get the support when you need it, and there is limited training information available. There pricing is on the high side for the level of product you get. The UI feels and looks very dated and is not as intuitive as some of their direct competitors.

It has been extremely positive. So much so I increased my licenses and signed a multi-year agreement with them as I have no plans of switching products anytime soon.

Crelate is extremely user, friendly. I have used multiple different ATS/CRM programs throughout my career and they do not company to Crelate. The functionality and ability to do so much while in the system make it worth it's weight in gold!

I personally do not have any Cons at this time. My team loves it and enjoys using it.

It has been great. Implementation went well, adoption was good, and the system is pretty intuitive to use. Easy compared to other systems.

I like the platform overall. The feature requests have been great and the willingness of the team to listen to feedback and execute has been great.

Some glitches, such as requiring saving when nothing has been changed, and other minor things.

Overall Crelate has addressed all of our hiring needs as an applicant tracking platform and I recommend other staffing agencies to use it.

I like Crelate applicant tracking because I can manage tracking temporary staff as well as perm staff in comparison to other systems. In addition, Crelate has so many onboarding features included with a CRM. It's really a one stop shop. They also have a way to send out bulk email campaigns and text messaging to candidates and clients. Customer service is always available to assist and they provide weekly ongoing training to ensure users are getting acclimated with the system. Highly recommend

The system is not as seamless as other systems. I believe they can improve on the email campaign feature, and making the system less complicated to move candidates along in the hiring process. But overall I really love using the product.

I couldn't be more happy with the transition to Crelate from our previous product. Their team truly understands the problems we are trying to solve and is extremely responsive. Their feature set continues to increase rapidly and is always very relevant.

Several items: - ease of configuration and customization - profile parsing from LinkedIn - job board management / website integration - email sync and candidate communication management - analytics - speed and relevance of new feature release - extensive help resources, training videos, etc.

- exporting data is not straightforward and requires additional vendor developer cost -

Crelate is very visual which we love, it's also very customizable so it is very easy to edit our system to adjust where we need it. Support is fantastic, they are quick and follow up frequently to make sure everything is resolved.

We do often have little glitches but they are very minor and usually just require a page refresh.

Overall, Crelate is also a good ATS. This is good for not a full cycle recruiting

I like the simplicity of this Applicant Tracking System. Not the kind of ATS on mainstream but is worth your money. It is user-friendly. There is room for errors, you can delete/change the tagging anytime you want. Crelate Talent also has a feature when you post your job, it will be posted on other different job boards like ZipRecruiter, Indeed, etc. When you post your jobs, you can automatically post your job on these platforms too.

Lately, they are having maintenance that makes the software really slow. Though upgrades is for the better but still affects the productivity of recruiters.

Crelate has added to our productivity. Their customer service is best in class, and I don’t know how we recruited without this platform. We are a small boutique firm and I can tell you any small firm should definitely use this product. They will treat you with respect and help ensure their product works for you. That was not the experience we had with other large and well known recruiting software. You will not regret using Crelate!

Customer service is exceptional. Additionally product very easy to use with a great customer interface. Wonderful interface with job boards and other recruiting platforms.

Sometimes can’t use wildcards in certain fields for searches. Also new company files are created with parsed resumes which leads to messy/invalid company files.

Overall, I love Crelate. I know I am getting one of the best quality and innovative recruiting platforms with Crelate. Their service is also amazing. As a recruiting firm owner with many years of experience, I've used Bullhorn and SalesForce at larger / national staffing firms, and I can say Crelate is just right for my growing business.

I like how easy this software is to use. The front-end UI remains simple, while sophisticated flexibility and features are behind. I am consistently surprised at how much I can customize and tweak the system to reflect my team's recruiting process. It saves me so much more time overall.

There are a few features I dream about like adding a checklist and somehow magically syncing with my calendar, as well as it does email, etc. I am not worried as they are constantly improving the software with new features even those features I didn't know I needed it.

Crelate has streamlined our business process and workflows and empowered us to grow.

The ease of use and intuitive interface allows new users to quickly adapt, reducing onboarding and integration of team members. Crelate's licensing/pricing and provisioning model provides the flexibility to run my business as I need to, vs other ATS providers who force me to make decisions based on their terms. The metrics available are endless and are quickly and easily accessible. The data provided empowers me to track performance and lead more effectively. Crelate's ridiculously easy customization across the board ensures that Crelate molds to our needs without headaches. Crelate's highly flexible search capabilities also allow us to find what we need, wherever it is, quickly and easily. Data capture, either manually, automated or parsed is also fast and effective. Training and support are always rapid and just a phone call or e-mail away. Crelate's team is continually rolling out new features and updates in a manner that is not at all disruptive and always adds value. I'm afraid if I say that Crelate has been WELL WORTH our investment that they'll start to raise prices!!! Though it is true. As one who has investigated seemingly countless ATS, Crelate stands out as the BEST I've ever seen.

There are only two cons. The first is inherent in any great and robust ATS and is NOT really a Con: there are so many features and capabilities I have no doubt that we are underutilizing the power of this tool. While their training and support tools are fabulous I just haven't had the time to really DIVE IN to maximize the capabilities of Crelate. The second is a Con: Crelate has room to improve its ability to manage duplicates. While user error certainly contributes to the creation of duplicates, I have seen other ATS' with better duplicate management tools. That said, when a duplicate is detected it is extremely easy to seamlessly and quickly merge the duplicate records.

We are solving the problem of communication between offices. It allows everyone to know where each job is at in the process of hiring.

I like how easy it is to navigate and use the software. Putting each candidate into each job that they're potentially interviewing for makes it easy to communicate with people that might be in a different office.

My least favorite part is not knowing about all of the features available. We went through the initial demo with a salesperson but haven't really kept up with all of it.

To start, we switched over from another system and the pros at Crelate were spot on in transferring our data in its entirety from our old product! It automatically gave us a great feeling to find what we needed that we had almost a fluid transfer from our old ATS to this one. It is intuitively easy to use. For any professional who has worked with database software, or ATS systems already, the designers of Crelate have made it easy to understand and use from the moment you log in. "How do I do this?" is not as large a concern while navigating and adding data, creating and solving tasks and tracking and scheduling candidates, searches and clients! Additionally, it looks great! Some systems bring too much information to the head of a pin leaving you to wonder about how to find and retrieve information rapidly. Not so with Crelate! The screen you see the moment you log in allows you to breeze in and get what you need. It customizes on the fly! You are allowed to create new jobs, tags, categories, skills in this ever-changing world. Its ease of functionality makes it a perfect partner for other systems and software you use! I can send messages that appear in my sent box. Schedule appointments that end up in my outlook calendar. Create jobs that end up on the boards that I am already contracted to work with! The "help" feature of the system has answered my questions with great clarity that we needed almost no training to get started.

Candidates update their resumes all the time and move jobs more rapidly than they used to. When they send me a new resume, I wish I could parse all the new data into an existing record automatically and not have to do it manually. That is not available. When asked, I would have to create a new record and then merge the two together. That isn't as fluid I wish it could be.

A+ We're big fans! I highly recommend Crelate.

Crelate is top notch. It is BY FAR the best recruiting platform for agencies that I've used or tested. The product is highly customizable to your needs and has a ton of features. Better yet, the Crelate team is constantly hard at work building & releasing new features that improve usability and functionality. It's also priced very fairly and their customer service is attentive, responsive and helpful.

I really don't have many complaints about Crelate. It works well and is virtually bug free. If there is one con it's that the platform is not tailored to executive search processes. However, we stretched it for this purpose and never found ourselves wanting.

This is the very best ATS software on the market for a contingency or retained search firm.

For a recruiter, it's always about the interface and workflow. Can I quickly see and get to all the information I need to multitask with multiple clients and candidates.? The answer in the case is a resounding YES! Crelate does that far better than everyone else for me. The second thing it does better than any ATS I have ever used is automation of repetitive tasks. You can actually customize your own workflow. The interface allows you to drag and drop between stages. It will send out automated, customized emails at each stage of the recruiting process. It allows me to work quickly, efficiently, the way I want to work. It's a beautiful thing. The third thing is a reactive mobile app that works very well - it adapts to each device I use, tablet, phone, etc. One last thing, I have never in my 25-year career using ATS software had a company be so responsive to requests for help and new features. A few weeks ago (weeks!) I asked for a new feature that required the developers to make changes to their mobile app. It was a very important change for my business, but because it involved changes to an app, I assumed it would take months to get on the list of changes for their next release. I am happy to say that I was wrong, and their quick response was the best service I have ever experienced from an ATS software firm.

I really like it! I find it much easier /more intuitive than our old system. I love the tile lay-out in the Search Dashboard. That really helps me see what I need to do and who I need to follow up with quickly. Very happy so far! (But still a new user.)

I love the brief video tutorials and outlines of how to do everything! You can look up exactly what you want to do and find a 3 minute video to show you how to do it. You don't have to listen to a 30 minute webinar. They also have diagrams to walk you through it. They have it broken down nicely for you.

So this could be user error (on my part)...But I do not find it easy to toggle back and forth between candidate documents. For example, I may want to have a candidate's CV open as well as their cover letter as well as the job spec notes for the position I want to discuss. I can't seem to have all three open and toggle back and forth in Crelate. I have to download each one and then do my toggling in Word.

Overall so far Crelate has been a decent CRM - ATS I would just say be cautions when migrating and ask lots of questions as you go!

Crelate offers many features and there are multiple ways to work in the system making it much easier to taylor to each users specific liking.

When merging into Crelate it will create companies for "past employers" which HIGHLY increased the number of inactive companies we not have mixed in with our data.

Overall, it has gotten better and better over time. I have been using it for over two years now and I look forward to the updates to see what new features or improvements have been implemented.

Crelate has recently added a feature which allows you to create an activity on multiple contacts at one time. This is something I have been waiting for! They ask for feedback, listen and then implement new features on a regular basis!

Too frequently, there are multiple profiles of the same contact. Also, when you import a resume it creates a company based on the most recent employer on the resume; unfortunately, since people call the same company many things, you have different profiles for the same company.

What do you like best? beautiful design, clean, simple CRM interface. lots of customization available for the admin (like enabling custom workflow stages and names of stages that we define we can change ourselves). amazing Crelate team: dev team & customer service team are super responsive to questions, requests for help and product features, and training on demand. the product has so far managed not to get too 'heavy' like most recruiting tools eventually tend to to when trying to be all things to all people. Crelate works best in my opinion for boutique external firm (vendors) who need to be able to easily customize things, and not for internal (corporate). What do you dislike? the product is still young so it's obviously a work in progress. this is not a criticism; we signed up post-beta knowing there would be iteration but well worth the trade off because we have influence as the product matures. we love having this opportunity. search tools and results, (ranking, relevance) need to be better and this is also a work in progress. all of the things that could be better are things the team is aware of and are addressing with each new release. weekly office hour for all users with a customer service rep would be awesome (via joinme or zoom or whatever tool). the current solution is a candidate relationship management solution, but there is not yet a great client relationship management feature or a workflow that supports business development / prospecting/ sales process but i would love that some day. Recommendations to others considering the product if you are a recruiting firm looking for a solution, i highly recommend crelate. we love this solution! What business problems are you solving? What benefits have you realized? we are executive recruiters. so we solve one-of-a-kind talent searches for our clients. every search we do is custom designed within Crelate : our Crelate enables us identify people that we already know of (through search, or through affiliation with another project, etc) , and helps us easily import data on new candidates into one new project . We can see what conversations we've had with candidates in the past and outcomes of those. we can move candidates through the workflow and activities of a search project logically, using our unique labels & language.

I was an early adopter and appreciated the opportunity to provide feedback in the early days to make the platform better. Very happy to this day!

Extremely easy to you, affordable and the customer service/support is outstanding.

Nothing that I find that I do not like. I have no complaints!

What is there not to love? Crelate is super intuitive and customizable. I love how everything can as zoomed out or zoomed into the details as you want. The job postings are super quick and easy, and really help with our passive sourcing.

I haven't really found many areas where I feel Crelate is lacking. One issue I have occasionally is the Crelate extension will stop working out of nowhere and the only way I've found to get it to work again is to uninstall and reinstall the extension. This doesn't happen that often though and isn't too hard of a workaround fix.

The team has been quick to adapt and utilize the system.

Crelate is a smart tool that has an easy flow to set up, manipulate and make work for both the recruiting side and sales functions.

Integrating with additional resume databases would be beneficial, having the ability to link with additional sales software, like Apollo would be nice.

The software is relatively easy to use in many ways and with good features.

The major flaw is in tracking those that are being recruited to apply for positions. If those individuals apply, the software attaches their materials to their file, but it doesn't put that file into the inbox to signal that the individual has applied. Our team has to spend lots of time going back into the files of the hundreds that we recruit to verify if they've applied, and then we need to move them to other stages, rather than their applications simply going into the inbox. The application gets attached to the file, but there are no notifications to alert us that they have actually applied. Either a design flaw or training issue, and we need assistance on sorting this out.