--- title: "Crelate Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Crelate. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Crelate is a good fit for you!" source_url: "https://www.softwareadvice.com/recruiting-agency/crelate-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Applicant Tracking Software](https://www.softwareadvice.com/hr/applicant-tracking-software-comparison/) / [Crelate](https://www.softwareadvice.com/hr/crelate-profile/) / Crelate Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/crelate-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/crelate-profile/alternatives/) # Crelate User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 443 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.5/5 - Value for money: 4.5/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 262 reviews (59%) - 4 stars: 151 reviews (34%) - 3 stars: 24 reviews (5%) - 2 stars: 3 reviews (1%) - 1 star: 3 reviews (1%) ### Most mentioned pros - Interaction with LinkedIn Recruiter, ability to "tag" & build custom candidate reports .. favorite feature is being able to track if email was "viewed" - Most importantly, their powerful search functions when combined with email/text/phone call automation tools is the key to run a full desk twice as fast. - Crelate has a great high volume data import ability and runs seamlessly with most 3rd party applications which eliminates repetitive administrative tasks. ### Most mentioned cons - The Crelate Chrome extension is useless and does not work. When loading PDF files from LinkedIn, Crelate does not populate city. - I also think that there should be an option for automated texts on sequences - the ability to create a sequence is grate, but having to wait for the sequence to refresh to the next step and then manually hit SEND for each text step of a sequence is an EXTREMELY tedious task! - There's some inconsistency in the search fields available in various sections of the tool, Contacts tab vs Advanced Search vs Job Opportunity searching for example. ## Crelate customer reviews Showing reviews 1-25 of 443 (page 1). ### Very Pleased Partner! - Overall rating: 5/5 - Reviewer: Brian B. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The Process from Sales to Onboarding and Training was all done with highest regard for customer care, timeliness, accuracy and responsiveness. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Process from Sales to Onboarding and Training was all done with highest regard for customer care, timeliness, accuracy and responsiveness. #### Cons The inability to change Pik List options after data was migrated. It would be a helpful tool to be able to update. #### Reasons for choosing Crelate Functionality, more in line with the ATS we had used - proprietary system #### Reasons for switching to Crelate Combine 2 systems into 1 and more functionality --- ### Crelate is Great - Overall rating: 5/5 - Reviewer: Morgan F. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, our experience with Crelate has been extremely positive. The system is user-friendly, offers a wide range of features and integration options, is competitively priced, and backed by a responsive support team. I would confidently recommend Crelate to any organization seeking an efficient recruiting solution. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Crelate has been an outstanding partner for our organization. From implementation through ongoing support, their team consistently responds to our needs quickly and efficiently. The software is intuitive and easy to use, enabling our team to double our recruiting and onboarding volume without adding additional staff. This level of growth simply wouldn’t have been possible without Crelate. #### Cons The only drawback we’ve encountered with Crelate is that its databases are segmented, meaning you can only generate reports from one table at a time (Contacts, Placements, Opportunities). However, our organization was able to overcome this limitation by integrating Power BI, making it a non-issue for us. #### Reasons for choosing Crelate Cost effective and ability to customize the product. #### Reasons for switching to Crelate CATS was sunsetting their product and we needed to switch to a new ATS. We also hosted information in excel spreadsheets and Sharepoints which was not a sustainable option for our team. We needed a software to recruit, onboard, and hold all of the necessary information. #### Vendor response Thank you so much for the kind words! We truly appreciate your partnership and are grateful you chose Crelate. Your feedback means a lot to our team. Replied February 2026 --- ### Casey- Crelate User Review - Overall rating: 4/5 - Reviewer: Casey W. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Crelate is the third ATS we have used and it is by far the most organized and beneficial to our company. It allows very easy and open communication as well as quick access with the app they offer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how easy it is to track applicants in the system by changing their status in the hiring process. You can also link your email and online calendar to Crelate so you get email and calendar updates regarding interviews, etc. #### Cons Overall I like everything about Crelate software, the only thing that is a con is how the system doesn’t always catch duplicate entries of candidates and having to manually merge records. --- ### Tried a ton and Crelate is still our fav - Overall rating: 5/5 - Reviewer: Taylor D. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience is just like I have said in the Pros section. It has been great. We trialed dozens of other ATS systems and after that came back to just loving Crelate. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer Support. Customization. And the general ease of use of Crelate. At the very least I know if I face an issue, [sensitive content hidden] is a simple call away. She will always step in and help. #### Cons There are a few features in terms of automation that could be improved. I say that, but every time I have used an automation tool it does as much damage as it saves time really. #### Reasons for switching to Crelate Because Crelate was simpliere and had way better reporting tools. --- ### outstanding service - Overall rating: 5/5 - Reviewer: Londa B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have not fully moved over to Crelate yet, but so far the implementation has gone well and we are looking forward to a long term relationship with Crelate. They were great at customization to make things work for us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the customer service and the implementation went better than expected. They did a lot of customization to make it right for us. #### Cons Its too early to say as we are not fully on Crelate but so far we like the product and am looking forward to diving into the new system. #### Reasons for choosing Crelate we wanted a system that could not just find candidates, but work with the sales and then end to end where we could pay our employees and then bill our clients. #### Reasons for switching to Crelate the searching is not the greatest. We would find candidates in other tools and later find that they were already in our system #### Vendor response We love hearing this - thank you! Our implementation and support teams will be thrilled to see your feedback. We’re excited to keep supporting your growth. Replied February 2026 --- ### Excellent support and migration process - Overall rating: 4/5 - Reviewer: Trish B. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent service and migration process and the project folks ensuring that all tasks were done (by us and them) on time. Our consultant, [sensitive content hidden], was simply amazing! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The customer service and assistance from the Product Consultant, [sensitive content hidden] throughout the process. She saved us hours of headache with her expertise and excellent training. #### Cons The inability to convert a type of job to another type of job (like non timekeeping to timekeeping) without starting over. #### Reasons for choosing Crelate Reporting features, integrated features that do not cost more, overall value for the cost. #### Reasons for switching to Crelate Poor and delayed customer service. Very expensive. Add on integrations, such as campaigns were not available. --- ### Crelate Review - Overall rating: 4/5 - Reviewer: John S. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Very good. Perhaps Crelate can update its platform for the interview process, notes and stage of process with a spreadsheet using drop downs in the cells. This would make things simplified, and everything is in front of the user. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ability to post jobs on several platforms. #### Cons It's easier for me to use and excel spreadsheet to name candidates, job orders, stage in the interview process and notes. It's easier and the spreadsheet with all information is in front of me. #### Reasons for choosing Crelate I'm already using Crelate and have no reason to switch. --- ### Best in Class ATS - Overall rating: 5/5 - Reviewer: Charles B. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered I run a small full cycle technical recruiting agency and have used Crelate for years, which has been exceedingly more powerful than other ATS software I have used in the past. Their mass data imports and 3rd party software integrations from job boards to email/phone/text automation is best in class. Crelate support is also the fastest and most helpful I have experienced as well, which helps eliminate any downtime. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Crelate has a great high volume data import ability and runs seamlessly with most 3rd party applications which eliminates repetitive administrative tasks. Most importantly, their powerful search functions when combined with email/text/phone call automation tools is the key to run a full desk twice as fast. #### Cons Data exports are raw zip files and need to be combined after download. #### Reasons for choosing Crelate Crelate UI showed more data and integrated with other apps more easily. #### Reasons for switching to Crelate Needed more data preview and the ability to cross reference multiple sides of the business from clients and job descriptions to contact profiles and resumes. --- ### Bennetts fantastic review - Overall rating: 5/5 - Reviewer: Bennett R. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really appreciate how expansive it is. Its yet to lack a feature that I needed. I really liked working with Lauren. She is great! #### Cons I really dont know what to say. It worked very well and we were satisfied. There are always gonna be some growing pains moving from one system to the next but Crelate is overall great. #### Reasons for switching to Crelate It was expensive and Crelate seemed to perform all our necessary functions. --- ### I tried another ATS first and I wish I would have just gone with Crelate from the beginning... - Overall rating: 5/5 - Reviewer: Star L. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great, pleasant all the way from the sales to the set up. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I was torn between Crelate and another ATS and I wish I would have gone with Create from the beginning. Unfortunately I went with the other ATS that had so many features and not a streamline way of usage that it was hard to use all of the features available. Crelate offers many great features AND they are user friendly. Starting with Crelate would have been a game changer. #### Cons It would be great if there was an extra check in call after a month or so (even if it needs to be paid for) just to make sure everything is flowing correctly. It's nice that there is one after you switch over but sometimes questions come up after you have been in the flow of using the system more. My main reason for going with the other ATS at first was because they had similar prices but offered more users. Having a feature where I could have had a part time or admin access for a smaller cost would have probably stopped me from going to the other ATS in the beginning. #### Reasons for choosing Crelate Cost, user friendly, sales rep, ATS & CRM. #### Reasons for switching to Crelate The prices were similar but ATS allowed more users and we were not sure how our team would be growing so we went with them first. Their features were great but it was not user friendly so since Crelate stood our in ease of use I made the switch. --- ### Adaptable for your business' needs - Overall rating: 5/5 - Reviewer: Adam R. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have used Crelate for 10+ years. I know there is more I can get out of Crelate but haven't used it to the fullest because backend set up can be confusing. I'm content with the level of complexity I get out of it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Levels of complexity based on how you want to use it. #### Cons New set-ups and changes are confusing to navigate. #### Reasons for choosing Crelate Better Job posting options with Crelate and better Candidate management process. #### Reasons for switching to Crelate I was not in charge at the time of the migration. I believe it was price. #### Vendor response Thank you for being a loyal Crelate user for over 10+ years! We're pleased that our platform's flexibility lets you customize the complexity to your needs. We appreciate you highlighting our job posting options and candidate management process as key strengths. Here's to many more years of partnership! Replied October 2024 --- ### CEO/Founder - Overall rating: 3/5 - Reviewer: Nicole P. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it is a good platform; however, lack of training is an issue. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros The online text messaging feature. The ability to use an online phone system as well. #### Cons The lack of training videos. The RingCentral platform. #### Reasons for choosing Crelate Pricing and online features were the reason. #### Reasons for switching to Crelate Lack of training and support and RingCentral is horrible #### Vendor response Thank you for being a loyal Crelate user for over 10+ years and for sharing your experience with our platform. We appreciate your feedback about our flexible complexity levels and job posting capabilities, and we'd be happy to help you explore additional features whenever you're ready to expand your usage, or you can email us at success@crelate.com. Replied October 2024 --- ### Happy to be with Crelate - Overall rating: 5/5 - Reviewer: Joseph G. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Crelate is the fourth system I have had to adapt to during the past 16 years. I was initially aprehensive --something new -- but quickly found Crelate to be user friendly and much better than our former system. In face, I have tracked my productivity and it is much improved with Crelate. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Crelate works with me --I don't become "tired" navigating the system. The flow causes me to believe that people who have actualy worked in my field helped design this system. #### Cons Still fairly new with the system -- While I don't consider myself, "Mr. Crelate" --and I haven't taken full advantage of all capabilities, At this point I have no major complaints. #### Reasons for switching to Crelate Company chose to change -- I';m not sure if agreement was completed and/or the need for a better system. #### Vendor response Thank you for your review! We're so glad the system has been easy to adapt to, and most of all that your productivity has improved with Crelate! Replied October 2024 --- ### Crelate - 2024 - Overall rating: 5/5 - Reviewer: Eileen G. - Verified reviewer: Yes - Industry: Medical Devices - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros State-of-the-art technology. Growth oriented. #### Cons No real person phone support only email. #### Reasons for switching to Crelate Hiredesk no longer worked with Staffing Agencies. I needed to find a new system. --- ### A Great Product in the Making - Overall rating: 4/5 - Reviewer: Alex I. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall impression of Crelate is that its a very ambitious and powerful potential tool that is still in its early phases of trying to be everything it wants to be. I see the vision for how it is completely set apart from other systems, and am fully on board with where it's going.However, as I've mentioned, we've recognized a steady occurrence of bugs or design implementations that often set us back in what we're trying to accomplish in our day to day efforts. Have voiced many of these either to our account manager (when important enough) or via the feedback boards to try to gain movement on them, but understandably, can only implement so much at once, and we are just one of many clients. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Crelate offers us, as an Executive Recruiting Firm, the ability to stand out in what and how we present to our clients. The customizability of the workflows, reporting, and process implementation are unlike any other system we've worked with or demoed in the past, and I have a lot of confidence that this will set us apart in the future. #### Cons In our (roughly) 1 year on the product, despite steady improvements and feature rollouts, there seems to be just a few pieces missing that would really accelerate the ease of use of the product on a basic user level. Things like searching would be much easier if we were able to have default search templates, for example. Or when we go to do certain searches, we notice a search parameter doesn't work quite the way we want, or can't quite do exactly what we intended it to do. Sequencing and reporting features are wonderful ideas that just have small executional problems that create small but frustrating holes in what you're trying to accomplish. For example a lot is tracked in reporting around leads, but we discovered a small problem where Leads (due to converting into Jobs at certain stage changes) can't be put into the same "Cancelled" sales stages as jobs. So to get around it we create additional "Lead Closed" stages that bog down the options for sales stages, when the ideal option would be to just have a single "Closed" or "Cancelled" stage for all Leads and Jobs that doesn't convert anything.It almost seems that in the ambition to be good at 100 things at once, there end up being few features of the system that aren't really fleshed out to factor in as many case scenarios as you'd like.I feel like it will get there, but as it stands, I see areas where the product is suffering from either bugs or small design implementations that disadvantage the day to day recruiter. #### Reasons for switching to Crelate Needed newer interface, integrations, and executive level service that they were not able to provide --- ### Crelate: Don't do anything until you Read this! - Overall rating: 5/5 - Reviewer: Darryl L. - Verified reviewer: Yes - Industry: Maritime - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have used & tested several online databases and without a doubt have found Crelate the best for our agency. We used Crelate in 2015 and again in 2024 it is completely night and day in the affirmative. Do NOT hesitate to use Crelate. The Support team are fantastic, and the onboarding and training, one-on-one is very good. You will not regret being supported by Crelate. We love it. BullHorn doesn't compare. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What did I like? the ease of getting around and the relationships in the database. The one major plus's is collecting all the references, documents and resumes of any candidate at once. Uploading multiple candidates at once, email marketing. Submittals to clients, Client portal making it easier to communicate with the client, Integration with our ESP, Advertising the jobs on Social media, and websites alike...the video training on the usage of the software and the best of all is the Support team, they are without a doubt the most valuable part when you need an answer ASAP...I could go on and on and on. #### Cons I don't know if this is a Con because of the sheer learning curve on my half. This software is so powerful one can tend to be overwhelmed by how to approach each subject and get up to speed. So the speed of using the application is down to the user. #### Reasons for choosing Crelate Support and no nickel and diming the customer for add-ons when the add-ons were part of the standard product #### Vendor response Darryl, we are so happy to hear about your experience! Thank you so much for sharing, and we look forward to a great, lasting partnership with you and your firm. Replied August 2024 --- ### Very Happy - Overall rating: 5/5 - Reviewer: brad s. - Verified reviewer: Yes - Industry: Human Resources - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been great. Implementation went well, adoption was good, and the system is pretty intuitive to use. Easy compared to other systems. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the platform overall. The feature requests have been great and the willingness of the team to listen to feedback and execute has been great. #### Cons Some glitches, such as requiring saving when nothing has been changed, and other minor things. #### Reasons for switching to Crelate They were antiquated and had less features available. #### Vendor response Dear Brad, Thank you for taking the time to share your experience with Crelate. We're very happy to hear that you're satisfied with our platform and appreciate your positive remarks on our feature requests and responsiveness to feedback. We're committed to continuously improving our system, and your insights on the glitches are invaluable for guiding our enhancements. It's great to know that the implementation and adoption process was smooth for your team, and that you've found our system to be intuitive and user-friendly compared to others. We look forward to further supporting your HR initiatives and contributing to your program's success. Best regards, Crelate Team Replied March 2024 --- ### Great experience overall - with just a few improvements, it would be perfect. - Overall rating: 4/5 - Reviewer: Britanny S. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I think Crelate has some really great features and has helped me with staying organized in my high-volume workflow. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I love the ability to create sequences and tasks to better track my work. I also love the ability to send out mass campaigns. Being able to create opportunities and pipelines within each opportunity w/ a bit of modifications is also really good to have. #### Cons Better automation and higher volume for bulk texts. Only being able to send 25 bulk texts at a time (I'm used to being able to send 100 at a time) has really been a time suck for me, especially being in high volume recruiting. It takes 2 minutes for each bulk to go through as well. I also think that there should be an option for automated texts on sequences - the ability to create a sequence is grate, but having to wait for the sequence to refresh to the next step and then manually hit SEND for each text step of a sequence is an EXTREMELY tedious task! I also find it a bit frustrating that I cannot add an image in my email campaign as easily as I can in sending an email manually - it does not seem to work as well in that regard. It would also be nice to not have a limit for sequences as I create them for my call blocks and have to deactivate one to be able to create another at this point in time - even though we are a tiny team, we are a team with a lot of tasks! I also think there should be an option to mute the RingCentral incoming calls - while Google Chrome is the preferred browser, I find myself using Firefox because I can easily mute tabs vs having to mute the whole site on chrome. I always have more than one tab open, so if I am taking a call and another call is incoming, it will ring in Chrome, but in Firefox, I can simply mute the tabs that I am not taking calls on and there is no ringing. #### Vendor response Thank you for your detailed feedback! We're glad Crelate's sequences, campaigns, and opportunity tracking features are helping you stay organized with high-volume recruiting. Your thoughtful suggestions about our texting and automation features are invaluable for our ongoing improvements. We appreciate you highlighting how Crelate helps manage your busy workflow! Replied October 2024 --- ### Intuitive and Customizable Database - Overall rating: 4/5 - Reviewer: Devon A. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Crelate's userinterface is consistent throughout various tools in the platform, making the features easy to learn and use. It's pretty intuitive. I also really like how customizable Crelate is, interms of activities, workflow stages, fields, etc. Crelate's team listens too, which is great. They take and implement feedback regularly. #### Cons There's some inconsistency in the search fields available in various sections of the tool, Contacts tab vs Advanced Search vs Job Opportunity searching for example. There are typically ways to get around the hurdles, but it may take you a little longer to get where you need to go. I will say though, this only happens with more complex searches, the simple stuff that the average user is running likely is no problem. #### Reasons for switching to Crelate Crelate was Cheaper and more customizable. #### Vendor response Thank you for your review and feedback! We're glad you're enjoying the user interface and customization features of our platform. Replied October 2024 --- ### Mandy Wideman Crelate Review - Overall rating: 4/5 - Reviewer: Mandy W. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very good! Easy to navigate. I use Crelate every day and am very familiar with it now. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Overall look and use of Crelate. Everyone in our office can easily access it and can use it. #### Cons Uploading lists of new candidate names to Crelate - duplicate names!! Adding duplicate candidate names is very time consuming. There must be an easier way to add someone to a job search who is already in Crelate (as a list, not individually). #### Vendor response We are happy to hear that Crelate is easy to navigate and the you and your team enjoy the user interface within Crelate! Thank you for your review. Replied October 2024 --- ### Senior Recruiter - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Medical Devices - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great, we couldn't do what we do with out it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customizable, intuitive and continues to improve. #### Cons Word processing, email aspects could be improved. #### Vendor response Thank you for your reviewThank you for taking the time to share your positive experience with our platform. We're glad to hear that you find it customizable and intuitive, and that it's an essential part of your workday. Replied October 2024 --- ### Great improvement for GDG - Overall rating: 4/5 - Reviewer: Marc L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are a new customer. Membership in Crelate for users has been very good. This is a great improvement to our work tools. Our implementation is not completely finished. We have reached certain limits of Crelate which do not allow us to perfectly implement our placement processes. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We like the interface. The ability to easily configure the application. #### Cons For us, the placement section does not perfectly meet our needs. Several features could be added #### Vendor response Thank you so much for the review! We're glad to hear you like the interface. Please do reach out to us at support@crelate.com so we can discuss your limitations within Crelate. Replied November 2024 --- ### Crelate Review / Career Personnel - Overall rating: 5/5 - Reviewer: Sheri H. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, the experience has been good. The support team is excellent and prompt to respond. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the interactivity. For example, I like that I can receive emails from candidates and clients, and the details time stamp into each profile. #### Cons The pops ups that cover the part of the screen that I am reading or typing into. --- ### Always room for improvement - Overall rating: 4/5 - Reviewer: Barb D. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I came from being a software tester for an AMS, and even though I had a learning curve as it was new. I'm pretty happy with it. Most of my issues are that I just have to find time to learn more. I only started working on it when I joined the company 8 months ago. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the ease of merging. I also like the color differences throughout. The search methods are fairly easy for the basics. #### Cons I have a hard time searching within an Opportunity for contacts that I hadn't emailed. So if I have a group of people in New, and some I might have emailed them and some not, I just didn't change their category, I wish I could search for a Not. Like within this selection- show me, people, I didn't call yet. Or who doesn't have a phone number?I might just not know how to do it. --- ### Good but a few issues - Overall rating: 4/5 - Reviewer: David G. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Looking to save time by automating certain functions. Also looking to help manage and work with information in a logical manner. Has been a big help in this aspect, overall very happy but would like to see my issues addresses in the future. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is geared towards staffing firms. Love the ability to automate repetitive tasks and save time! Love the ability to attach resumes to profiles and have all my info on one screen. Love the bulk lists, ability to group candidates, and graphical interface for viewing status of jobs #### Cons As mentioned, I didn't realize that I couldn't search geographically for candidates as Canada isn't supported. This is a major flaw I would like corrected. I also find the interface for doing candidate searches within the software not very graphically streamlined- feels and looks busy/clunky-not sure about the right word to use. Parsing is pretty good but does make the odd mistake. Doesn't parse off Indeed web pages. #### Reasons for choosing Crelate good reviews on YouTube #### Reasons for switching to Crelate looking for automation ## More reviews [Next reviews](https://www.softwareadvice.com/hr/crelate-profile/reviews/?page=2) --- Crelate Reviews, Pros and Cons - 2026 Software Advice