--- title: "Recruit CRM Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Recruit CRM. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Recruit CRM is a good fit for you!" source_url: "https://www.softwareadvice.com/recruiting-agency/recruit-crm-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Recruiting Software](https://www.softwareadvice.com/hr/recruiting-software-comparison/) / [Recruit CRM](https://www.softwareadvice.com/staffing-agency/recruit-crm-profile/) / Recruit CRM Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/staffing-agency/recruit-crm-profile/) Reviews [Alternatives](https://www.softwareadvice.com/staffing-agency/recruit-crm-profile/alternatives/) # Recruit CRM User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 476 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.9/5 - Value for money: 4.8/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 430 reviews (90%) - 4 stars: 42 reviews (9%) - 3 stars: 1 reviews (0%) - 2 stars: 1 reviews (0%) - 1 star: 2 reviews (0%) ### Most mentioned pros - We moved a very large database from an antiquated ATS and the migration process was detailed and handled with non-stop, dedicated, and priority support. And Recruit CRM's support has continued beyond the primary move. - It has been very helpful for our company, since we work with many candidates and clients, and Recruit CRM helps us stay organized. - One of the standout advantages is the analytics module: you can build almost any report you need in a simple and efficient way. ### Most mentioned cons - The AI features are also a bit pricey, so we don’t use them often, and I originally thought our plan included two free monthly credits with Organic job postings, but those didn’t appear. - Also, the workflow automation features are a bit on the expensive side when you compare it to options like NH8. - The system doesn’t support switching text direction from right to left when writing in Hebrew. ## Recruit CRM customer reviews Showing reviews 1-25 of 476 (page 1). ### Lesser known ATS's are diamonds in the rough!!! - Overall rating: 5/5 - Reviewer: Paul R. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered It's been a nice, smooth transition but I still have a ways to go. I expected this transition to be painful but it turned out to be fun. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has many more features than I expected. Of course, this means I have a lot to learn in order to become a competent user. To that end, the support is excellent. The system has an AI chat to which I can address endless questions but they also have live support with a response that is almost as quick. Their support is 24/7 coming from multiple time zones and they do not hesitate to jump on a live chat. The system comes with a mobile app that even provides the ability to record and transcribe a conversation. I can go on and on about the features. I will just end by saying I have not yet found a feature that I want that isn't already part of this system. #### Cons I takes a while to master the system, but that's to be expected with so many features.Recruit CRM is willing to do the required "hand-holding" #### Reasons for choosing Recruit CRM It's search capabilities and it's parsing accuracy #### Reasons for switching to Recruit CRM My system is over 30 years old and has not changed during that entire time. It is a PC based system with few features that you get on modern systems --- ### Great value with all you need - Overall rating: 5/5 - Reviewer: Tim M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Superb - looks good. Pleasure to use. The support and assistance is top notch and highly responsive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros After assessing the market I recently settled on Rec CRM for my new agency set up. The onboarding was first class and I am very happy with the functionality. Quick and accurate CV parsing, custom work flows and config all good. The AI search engine really works well. Tonnes on offer for a very reasonable subscription price compared to competitors in the ATS/CRM space that I have worked with before. Everyone I have had a touch point with has been responsive and highly professional. There are regular customer success check ins and the online chat bot actually works when you get stuck and need a quick answer. #### Cons Honestly. No problems. I'm finding it much better than the customer experience I had with a certain US market leader and makes systems like JA look clunky. #### Reasons for switching to Recruit CRM New agency - clean start. Shopped about and liked it more for similar investment --- ### Update on CRM Recruit - Overall rating: 5/5 - Reviewer: Clayton K. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I think it is great software to use for tracking applicants. It's easy, detailed, and is very organized. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use, ability to leave detailed notes, great search features, amazing way to track applying students. #### Cons I wish you could customize more of the views of the records. Notes feature is great but kind of hidden to inexperienced users. --- ### From Startup to Professional Recruiter - Overall rating: 5/5 - Reviewer: Vojtěch M. - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered I’m extremely happy with my overall experience with Recruit CRM. Since I started using it, my business has really taken off and my entire recruitment process has become much more structured and professional. It gave me the tools and organization I needed to feel like I was running a proper recruitment agency rather than trying to manage everything through separate systems. The value for money is excellent, especially considering how many parts of the recruitment process it covers. For me, the price-to-value ratio is one of the strongest points of Recruit CRM. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Recruit CRM is an intuitive and smart solution that keeps the entire recruitment process organized and easy to manage. The team is constantly working to improve the platform and the overall user experience, which is something I really appreciate. Their customer support is excellent and always there when you need help. In my experience, Recruit CRM has earned its position as one of the leading recruitment platforms worldwide. #### Cons There are still a few areas where deeper customization and integrations would be useful, and some advanced features are reserved for higher-tier plans. That said, the platform is developing quickly and new improvements are added regularly. #### Reasons for choosing Recruit CRM Recruit was offering exactly what I needed for my business model ,and then more. --- ### Astor Motor Recruitment/RecruitCRM - Overall rating: 5/5 - Reviewer: Paula Addinall -. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered I have had great service from RecruitCRM, they are extremely helpful, patient and are always reaching out to see where they can help. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros System is user friendly, data rich and they are constantly developing the system. The customer service and the staff are FANTASTIC!! #### Cons No real cons, a few small tweaks that they are currently working on. The AI resume generator sometimes throws out something weird, but that is being addressed in an exciting new release soon. #### Reasons for choosing Recruit CRM I liked the way the staff interacted with me - they say people buy from people #### Reasons for switching to Recruit CRM We were looking for something a little more updated with more data analytics and automations --- ### Easy to use, great IT support, and highly customizable! - Overall rating: 5/5 - Reviewer: Ari B. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered 10/10, great product and support team. Highly recommend to any recruiters looking for a quality CRM. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, great IT support, and highly customizable! High quality product with a responsive IT team for specific customizations. Constantly updating the product to make it better and more intuitive. #### Cons Because of it's level of customization, there can be a slight learning curve. However, that comes with most any new technology. The more you use the system, the easier and more powerful it gets! #### Reasons for switching to Recruit CRM It was what was best fit for the company to continue growing at scale. --- ### STEM DTS Recruit CRM Experience - Overall rating: 5/5 - Reviewer: Jeff M. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Excellent Overall experience. Rafeala has been an excellent Customer Success Manager. When anything does occur she is quick with response , next steps , and overall outcome. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros From an ease of use perspective and user interface , Recruit CRM is the top system I've utilized over 25+ Years #### Cons Still early from a system perspective, as long as company continues to invest in features this will not stay a CON #### Reasons for choosing Recruit CRM cost point vs long term growth vs ease of use #### Reasons for switching to Recruit CRM When evaluating we were looking for a full service system at a reasonable price point that would grow with us. --- ### RecruitCRM is fantastic - Overall rating: 5/5 - Reviewer: Stacy A. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Fantastic ATS. Mt team and I are really love the system and how simple everything is to do to ensure it’s also a great experience for candidates #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Such a user friendly system and has everything we need. All the features are simple and easy to find #### Cons At this point I don’t really have any. I would say maybe the integration and some of the setup can be tricky #### Reasons for switching to Recruit CRM It was the hardest program to use for us and for the candidates --- ### Recruit CRM for Executive Search - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Human Resources - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Excellent and met my business needs exactly as I work in a recruitment/executive search based company #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros User friendly and agile and customizable I felt the value added as its is very comprehensive and meets the business needs #### Cons Some pipelines are mandatory to use and as a recruiter i don't use all. and some features need a little bit time to get used to #### Reasons for choosing Recruit CRM UI/UX and more customizable and has more AI features --- ### Best ATS I have worked with in my long recruiting career. - Overall rating: 5/5 - Reviewer: John B. - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered we decided to make the switch from another ATS we had used wince 2013, and while it was more expensive, I can tell you how pleased we are with the results in everyway. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros exceptional ATS for features in regard to UX, overall ATS functionality, integrated Ai, customer service, and terms of service very competitive. #### Cons slightly expensive, but overall worth it when compared to other comparable products on the market I am sure you can find cheaper, but will cost you more time and expense. #### Reasons for switching to Recruit CRM we were not satisfied with our old system --- ### In regards to Recruit CRM - Overall rating: 4/5 - Reviewer: Arvind G. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered I used Recruit CRM at my previous tenure at a recruiting agency. We eventually switched over to Manatal because of Japanese language implementation, but overall very good product. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros ・Easy to use CRM with good implementation into emails and other previously used CRMS. ・Necessary info for candidate input. ・Easy to track interview process. #### Cons ・No Japanese language capability. ・Compared to other CRM's UI/UX is not good. ・CS is not very effective. #### Reasons for switching to Recruit CRM Bullhorn was a poor database for us and it was barely used so we used a different CRM to increase database usage at my previous recruiting agency. --- ### An ideal tool for recruitment - Overall rating: 5/5 - Reviewer: Alheli Q. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered It's a great tool, perfect for our recruitment needs, both from an operational and headhunting perspective. Need to explore more the business development features. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Constantly updated, great customer service #### Cons What I like least is that sometimes it does not refresh well and you have to get in and out. #### Reasons for choosing Recruit CRM Was very user-friendly for a company that has never used it before --- ### Jason's Review - Overall rating: 5/5 - Reviewer: Jason O. - Verified reviewer: Yes - Industry: Human Resources - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Its been great so far. night and day to our old CRM #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros web based drag and drop for files easy to use interface clear reports good workability between the CRM - ATS #### Cons have not used certain things yet, like the candidate dashboard as much so need more exposure to give fulsome feedback on what I like least. More thing is that the candidate's page, the resume file does not auto update to the most recent resume submitted. #### Reasons for switching to Recruit CRM Mindscope is very antiquated and not user friendly. Did not have a CRM and ATS all in one. --- ### System that helps me do my job successfully. - Overall rating: 5/5 - Reviewer: Martin D. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Very easy introduction, although I am far from an IT expert. Coming from another CRM system, it has been a relief. Helps me to organize the day-to-day work, makes communication with clients and candidates easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros user friendly system, practical for my business, easy accessible help #### Cons Nothing I can think of. Even for a non-IT´ish person like me a very practical tool. #### Reasons for switching to Recruit CRM bullhorn was too complicated, and I changed my company structure --- ### Best customer support ever - Overall rating: 5/5 - Reviewer: Mailen B. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, I really enjoy using this CRM and it has been a very positive experience. There are still a few minor UX changes I would suggest, but what I truly appreciate is the team’s openness to feedback and their willingness to adapt the platform to meet our specific needs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Recruit CRM is that it’s not only an intuitive and easy-to-navigate CRM, but the customer service truly stands out. Their support team consistently delivers on their promises. I’ve never seen another company respond so quickly and reliably. Whenever I submit a question or need assistance, I usually get a reply within just one or two minutes, literally. On top of that, we have a dedicated account manager who is always extremely responsive and helpful, which makes the overall experience even better. #### Cons What I liked the least was the look and feel in some areas; at times the navigation wasn’t very intuitive, and the overall user experience felt a bit odd. That said, Recruit CRM has been continuously improving, and I’ve already noticed things getting better over time. #### Reasons for switching to Recruit CRM Better interface and profile management. --- ### A Plethora of Recruitment Features - Overall rating: 5/5 - Reviewer: Isabelle P. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered It's fantastic so far. I'm able to manage our recruitment stages well, engage with candidates, and keep client records too. It looked overwhelming with so many features at first, but when you get the hang of it, it's actually very beneficial for your recruitment team/firm! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like its email management, AI sourcing, candidate search, candidate notes, and job application form. The features were very much useful for recruitment. #### Cons Not being able to accurately detect duplicate candidate profiles, no prompts to suggest what step or what features we should take --- ### Best CRM for Recruitment Firms - Overall rating: 5/5 - Reviewer: Pasquale P. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered pretty great experience overall; I'd recommend it especially to SMEs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros ease of use, great value for money, great organization of everything and efficient workflows, great customer support and Care (capital letter is intentional) #### Cons lack of some personalization, and ai features not too sharp #### Reasons for switching to Recruit CRM Way too weak crm+ats manatal --- ### Outstanding Recruitment CRM - Overall rating: 5/5 - Reviewer: Allan D. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Excellent experience, great system and supported by powerful AI makes for a really impressive CRM. The support provided by the client account team is also very responsive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really enjoy how user friendly it is. It is extremely intuitive. Its reporting stack is top class and provides really informative information. The customable dashboard is a great feature. #### Cons There is nothing I like least about the system. --- ### Recruit CRM Feedback - Overall rating: 5/5 - Reviewer: Diana G. - Verified reviewer: Yes - Industry: Human Resources - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered It's fine. I like it, although I had no experience with it before is user friendly and trustworthy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros The posibility to track candidates, add them to hot lists, assign tasks, and manage back and forth the candidates's pool among the different statuses. #### Cons I would love to have the possibility to integrate prescreening questions and scores, to easily check up when there is a high volume of candidates in the candidate's pool. --- ### Good experience - Overall rating: 5/5 - Reviewer: Maxime D. - Verified reviewer: Yes - Industry: Human Resources - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered I'm happy to use Recruit CRM and it's very functionnal for me #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Quick and clear help. Great contact and really appreciated #### Cons The translation in French isn't always efficient --- ### Great cost-benefit CRM/ATS that’s always looking to improve! - Overall rating: 5/5 - Reviewer: João M. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered I’m very happy with Recruit CRM and confident that the system will continue to improve. Excellent cost-benefit. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customizable and user-friendly, with 24/7 IT support that’s always eager to improve. #### Cons I would like the option to include interview or meeting notes directly within each event, as well as dropdown menus that filter options based on previous selections. For example, if I select 'Finance' in one field while speaking to a candidate, the next dropdown should display only finance-related roles rather than roles from all disciplines --- ### Comprehensive recruiting platform with excellent candidate management - Overall rating: 4/5 - Reviewer: George S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Recruit CRM has been a valuable tool for managing our recruitment process end-to-end, from sourcing and candidate tracking to client communication. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It has an automated worklflow and task management and unified candidate and client management. #### Cons there are limited customization options and only basic reporting. --- ### Great Customer Service - Overall rating: 5/5 - Reviewer: Ashley F. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The customer service- extremely responsive and quick to hop on a call to address any concerns or feedback. #### Cons None- addressed questions promptly and thoroughly. --- ### A great software for recruiting companies - Overall rating: 5/5 - Reviewer: Felipe V. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is a very powerful tool, and you get to see all your HR assets very quickly and easily. #### Cons Some views are not very effective, and I don't get some options --- ### Great Product - Overall rating: 5/5 - Reviewer: Bryce D. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered Great support. every time I've needed help customizing or learning how to operate the system efficiently they've always been quick to respond and send me the summary of everything we discuss for future reference. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Tracking candidates, Tracking Progress and deal pipeline. Web browser extension to pull LinkedIn info straight into the CRM. #### Cons price per user is quite high. the system does offer a lot and I am only a small business so I don't need a lot of the features yet. #### Reasons for choosing Recruit CRM Offered a more recruitment focused system. ## More reviews [Next reviews](https://www.softwareadvice.com/staffing-agency/recruit-crm-profile/reviews/?page=2) --- Recruit CRM Reviews, Pros and Cons - 2026 Software Advice