We had never worked with an ATS before and, after a lot of searching, we came across Recruit CRM, which met all our requirements and is also very easy to use, very intuitive. It is constantly updated and the best thing is that we have an excellent account manager who solves all the doubts that arise.

It's very intuitive, very good client service

You have to refresh to be sure changes have been made

Ease of set up, customizations, speed, constant enhancements in every new release.

The way that interviews ar logged in the system.

uploading candidates

EASY TO USE nice interface in general , GREAT CUSTOMER SUPPORT ALWASY FAST AND HELPFUL! :)

that it starts to work too slow when uploading more than 100 candidates

I don't have a bad word to say about the platform or the team. I'm 100& satisfied.

Very intuitive and easy to use. Simple to train new staff on, add-ons such as adding clients and candidates easily are great and saves all our staff a considerable amount of time. They are agile and quick to respond to requests and have never let us down. Candidate flows are a great touch especially with the Kanban board option.

Initially it was the candidate search function but this is vastly improved now

Super good - great tool, always open for improvement

easy, great user-experience, customizable, incredible customer support and contact

Sometimes extra push is needed to meet promised customizations in time

I am using it every day, very helpful with all the notes one can make

It's user friendly, easy to use and navigate

I can't use all the features that usually the mailbox has. Like, I can't delete or move emails

Easy to understand how the system works and the technical support from the RCRM team is unique

sometimes it loads between pages for a "long time", 3-6 sec. No tragedy

- Ability to customize to own requirements - Intuitive and easy to use - Onboarding went easy with the RecruitCRM team

- little support for freelance recruitment -> need to add everything for this business model

Customer service is fantastic! I have never waited in a cue or not have my question answered in a timely manner. I really like when the team sends me videos so I have those as a reference.

With any tool you can always think of ways to improve but so far the road map is in line with improvements we have wanted to see.

Great for recruitment tracking! The filters are easy to navigate through and help keep things organized.

N/A, do not have any complaints or suggestions for improvement at this time.

Overall experience is positive. They were very flexible in scheduling our meetings outside their business hours, and simply were easy to work with and get the job done.

Easy to work with and communicate. Strong effort to bring in members of our team and understand our needs. The platform itself is the best in the business.

Would have liked if the reps understood that we are not interested in certain components re functionality, so no need to visit those in the future.

I spent a long time researching CRMs, demo's plenty. If you are looking for a quick, intuitive system which you can completely tailor to your specific needs, this is a very impressive emerging player in the world of CRM/ATS's. The proactivity and volume of updates in their roadmap is what will make them into a serious player in the not too distant future

The thing for me is their responsiveness to feedback and the pace of updates that are coming through. If they carry on with this as they are they will be one of the major players in what is a crowded marketplace Also: - Highly customisable - Easy to use - Support through videos and directly speaking with them - Not cumbersome. Minimal clicks.

Nothing so far. I would've said about having an open API which I now understand is in the Q4 pipeline

We view the team at Recruit CRM as a partner. Their product has provided an infrastructure for us to stand out in our field and to successfully grow our business. We have been spoiled by their excellence in customer service and strive to be as accountable to our clients as they are. We could not be happier with the business decision we made when we added Recruit CRM to our team.

This system allows our entire team, all of whom work remotely and in different time zones, to conduct the business of recruiting and to collaborate with their colleagues for successful candidate acquisition and placement. We simply would not be as successful in recruiting as we are without our partnership with Recruit CRM.

It's hard to come up with a complaint about Recruit CRM. From the outstanding support we receive to the ease of customization the software affords, we always find a way to solve a problem we may think we have. And when we do find a functionality that isn't available, we usually see that it's been submitted through their feedback channel and either under review or in process by the Recruit CRM team. However, one thing I wish for is a better way to navigate back to previously-viewed records or lists.

RecruitCRM is the dream ATS. Fully functional as both a CRM and an ATS, very easy to use and customize, extremely reasonably priced, and excellent, lightening-fast, competent customer service. I've used 6 ATSes and this one is by far the best.

If a feature was missing and I mentioned it to the [SENSITIVE CONTENT HIDDEN], he found a way for his team to integrate the functionality. A year into using the software, I'm unable to list a con.

Import of data was very easy and can be done by literally everyone. It's a database I can customize easily so it fits perfect for my business. There are constant improvements of the software so it becomes better and better.

Best customer support I've ever had. All questions are answered by the really amazing support team instantly. They even record short videos to explain the solutions for my problems. Additionally the software is very easy to handle and you can customize nearly everything.

I would prefer a German version, but with all the customizing options it's no problem to create own German buttons and fields.

The best ats/recruiting crm on the market for small agencies/freelance recruiters. I really like that it's a father/son team running the company. [SENSITIVE CONTENT HIDDEN] is extremely helpful and very intelligent. The kid is going places.

Ease of use and that it is organized for maximize efficiency when dealing with a lot candidates. Great sourcers and recruiters understand that the ability to record and access data quickly is arguably the most important aspect of sourcing, and they know sourcing the most important aspect of recruiting.

Only that it's not finished. They're working on updates rigorously though and will have the vast majority of the features our team will need by November 2019.

Recruit CRM has been an essential daily tool for my business. It is very gratifying to know that of all the vendors I could have chosen they have earned my belief and trust in them. I have been a happy and loyal customer.

Well organized and easy to use. Excellent team of highly motivated professionals who are incredibly responsive and always try to understand the issue at hand. Friendly, smart and hard working. Have been using them since I started my business and it has been seamless.

I would like to see more client reports tailored to my specific needs.

Overall its been a great experience, we don't feel left on an island, support is there all the time, making recommendations and taking feature requests into consideration and making those changes.

Great customer supportLots of features & very customizable if you have the bandwidth to really customize your process it's a great productEasy to scale up and down, no long term contracts (unless we want to do that to save money) they have options and lots of integrations which is super important as we scale up

Some things are a bit clunky and not necessarily intuitive for US recruiting, its a very international platform. Reporting metrics could be improved a bit, but for the most part this is a solid product

Excellent overall - they are very reactive when problems arise - excellent customer service

Very easy to implement and customize. The team there were very helpful when we transferred our data.

Soma aspects require duplication of work, but they have a very good suggestions area that is worked on.

Awesome, love it.

It's super easy to use, the customer support replies immediately and is always helpful.

I can't think of anything missing at this point. There are all the features we need and they work.

When we search for a new vendor the main thing we look for is a high degree of customer service. A lot of the larger companies can care less about your experience and just want your money. The leaders at RecruitCRM spend the time to understand your business needs and they go the extra mile to make sure the tool fits your process. As a huge plus, they offer free training and individual training for your recruiters should they need it.

Lots of integrations and plugins that many non technical recruiters struggle with. You have to be somewhat tech savvy to have immediate success with the tool.

This is an absolutely awesome ATS/CRM. Intuitive, easy to use, and doesn't sacrifice quality for the sake of simplicity. The onboarding is great, but I was able to train myself how to use it quickly and probably could have gone without the onboarding. The Chrome extension, resume parsing, and job board integrations are flawless. [SENSITIVE CONTENT HIDDEN] and the team are incredibly responsive and helpful. There's something to be said for being able to ping the [SENSITIVE CONTENT HIDDEN] for updates and having a direct line of communication vs an account manager like the bigger firms. Plus, the price is unbeatable.

This is geared more towards direct placements and is a must have for agencies that only do direct placement. There are minimal back office functions for temps (timekeeping, tracking active temps, invoice integrations, etc) but I knew that going in and the [SENSITIVE CONTENT HIDDEN] has been very transparent about when we could expect further updates on that end.

With RCRM I address my basic recruiter's needs effortlessly, managing jobs, clients, candidatesThe set up and customization for each features has been very simple, very easy to migrate data from pre existing data base/spreadsheet.Most importantly, as much as RCRM tech is edgy, the usage is non the less very comfortable

Rcrm is not a huge ATS system with tons of features but that why it's perfect, it does the job needed efficiently for candidates, jobs or clients. Again it's a very user friendly system, modern that does what I need when I need it, without complication or lag of time, RCRM is a spot on ATS without bling bling.On top of that, the customer service is very fast to answer in the best professional way possible.RCRM is definitely a good place to be for a professional recruiter!

As a small business, I would love to have a plan with option to get:1. A number of user (1-5) in same plan rather than to add a subscription for each new collaborator2. The possibility to use an API with my plan

I worked with several ATS during the last 12 years, but I like here the functionality and value for money compared to others. works very week also when you have many candidates and a high workload. I like also the client integration

The Social Media Integration, the applicant tracking, the app, the database, all functions

the overview templates could be better, maybe also integration of recorded video interviews and the scheduling could be better