Talkpush is a cloud-based recruitment solution. It allows users to source candidates from various sources including social media and online listings. It provides automated phone interviewing tool that conducts and records interviews.
The Candidate Relationship Management feature (CRM) provides a messaging feature that manages a job application in form of a conversation. It allows candidates to record audio and video responses which can later be evaluated by recruiters. It is compatible with multiple communication channels including job boards, phone lines, social media, SMS and FaceBook.
It offers a recruitment chatbot called Stanley that is compatible with Facebook and WeChat. It offers application management, interview management, candidate evaluation and hiring features.
Talkpush is available worldwide and pricing is based on a per-month basis that varies depending on the volume of recruitment activities in the platform. Support is offered via email and over the phone.
Keith from Sheraton Grand Macao & The St. Regis Macao Hotel
Employees number: 1,001-5,000 employees
Sheraton Macao Hotel is the largest hotel in the Marriott International group with over 4,000 rooms and every year we are dealing with turnovers which requires a team of recruiters to handle high volume hiring across multiple geographical locations. We've implemented the Talkpush solution in 2014 and the system is so easy for the recruiters to put it into the current selection process. With the continuous support from the Talkpush team we overcame a few small hurdles and shortly after we have aligned the entire candidate experiences across different job families and give all candidates a standardized but warm & friendly interview experience.
We have also collected candidate feedback on the ease of use of the system and some of the job families (e.g. room attendant) has got a very high response rate (i.e. over 95% completed interviews within 5 days of application) which allow the recruiter to spend more time on engaging with the qualified candidates and ensuring all the requisitions will be fulfilled.
With the launch of the Chatbot and social media sourcing service, we are now able to reach out to a lot more candidates AND spend more time engaging qualified candidates so our recruiters are so much more productive!
- implementation is very simple
- UI is straight-forward and user friendly
- customer service team is very very very helpful
- the system has provided a lot of new features which makes it even more better when we started to use it 2 years ago!
- it takes some time for us to find a suitable voice internally for the pre-recordings
The tool gives us a whole new perspective on screening candidates and enables the recruiter to present suitable candidates to the hiring managers with confidence as the candidate can now represent themselves through the answers they gave in the recorded interviews.