TargetRecruit is a staffing and recruiting agency business suite built on a Salesforce platform that allows firms to choose from applications centered on marketing, talent sourcing, accounting, reporting and more to fill needs. It provides customizable fields, workflows and aesthetics.

TargetRecruit helps firms create, organize and automate marketing campaigns to help companies grow their business. The staffing and recruitment module offer applicant tracking, social sourcing and mobile integration so clients and candidates can communicate or apply for jobs via tablet or smartphone.

TargetRecruit provides hiring and onboarding module that automates tasks to get new workers up to speed. Billing and accounting capabilities automate back-office tasks around timesheets and payroll. Customized reporting and dashboards can help users gain information into their business.

TargetRecruit provides resources to configure apps that suits user’s specific requirements. Integrations include Amazon, DocuSign, ADP and Paychex. Support is offered via email and phone.



25 Reviews of TargetRecruit

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 25 reviews

September 2018

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

September 2018

TargetRecruit! One of the best Candidate Database CRM out there!

TargetRecruit is the best tool out there to cater for your candidate database needs.

Pros

We've been using Excel before in order for us to manage our recruitment needs. Excel is also our candidate database. We've had a lot of bottlenecks when we were still using Excel as our candidate database. These problems are the following:

- we really don't know if they are already in-process for another opportunity in our firm

- we don't know if they already received an email from us

- we receive a lot of DNC requests because they are receiving the same opportunity from us 3X+ in a day


With TargetRecruit, everything of those got resolved. We can immediately see if the candidate is already in process with us. We can also put a bar in sending another outreach to the candidate again within 2 weeks from the last time they received an email from us so that we will not look as a spam machine. We can also put the preferences of the candidate in our database.

TargetRecruit also has a strong candidate search, and just by uploading the resume of the candidate, we can search keywords on their CVs and it doesn't fail. It is easy for us now to find the best talent for any opportunity we are recruiting.

Cons

What I lease like about TargetRecruit is that sometimes it has glitches. Sometimes, it is hard to attach the candidate's CV as well.

Their support is also not that very great, but I don't usually need their help since we only get issues once in a while.

August 2018

Eman from The Results Companies

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

5 of 5

August 2018

Candidate Applicant Tracking System? Use TargetRecruit!

TargetRecruit is one of the most reliable applicant tracking systems out there! I've used a lot in the past, but TargetRecruit is just the best!

Pros

We've used a lot of platforms before in order for us to have an applicant tracking system but it turns out that those platforms are not really working in terms of what we really want to attain as a firm - to recruit and build relationships to candidates but not that time consuming!

TargetRecruit made it possible for us. I like that this system enables us to provision handle with care options especially when the candidate said to use that they are restricted to a certain area, industry, skillset, travel requirement, pay or they are not just actively looking.

Because of this handle with care options, and the ability for us to check it simply by just exhausting such reports, it helped us decrease the DNC requests on our firm, and also we are better connected now with our candidates.

I also like that TargetRecruit enables us to personalize our email templates whenever we send mass emails. Our candidates now perceive that the email template is just for them even if it was sent to 1000+ people in our database.

Cons

What I don't like about TargetRecruit is their customer service and technical support because they are not that very helpful, and they commit mistakes often.

August 2018

Romy from PSG Global Solutions

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

August 2018

TargetRecruit is the best recruiting database.

Overall, TargetRecruit is a powerful tool that helps us in terms of recruiting fast. The candidate search options makes it easy for us to hit the right candidate because the database let us upload the candidate's resume.

Pros

We are using Bullhorn CRM before as a candidate database, but we found a lot of rarity in that platform so we shifted to TargetRecruit.

The good thing about TargetRecruit is that it let's us add some functionality that are really helpful for recruiting such as how we will handle a certain candidate, and what are his preferences in their of job openings such as geography, functional expertise, industry and the amount of travel.

TargetRecruit also enables us to upload the candidate's resume that makes candidate searching using keywords powerful in that database.

Cons

What I least like about TargetRecruit is the downtimes, and also how the customer support resolves our concerns. Sometimes they can't understand the issue because they are not really trained enough to listen and to clarify so the issues takes a lot of time to be resolved.

August 2018

Dennis from Convergys

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

August 2018

Applicant Tracking System? It is TargetRecruit!

TargetRecruit is a great applicant tracking system. It is also good in terms of driving sales and getting more clients. TargetRecruit makes it possible for a big firm like us uplift the essence of continuity of care, and being personalized in dealing with our clients, and candidates.

Pros

TargetRecruit is one of the major applicant tracking systems in our company. It is easy to use, and it makes data entry fast and less complicated. TargetRecruit makes it possible as well to upload resumes of candidates and clients. It also let us sync email exchanges that we have with our candidates and clients, making it possible for us to know whom they have last communicated, and what was the last information provided to them by one of our team members that makes fulfilling each tasks easier for us. We do not need anymore to ask and wait for replies as to what is the next step of each candidate or client because it is already found on our job applicant page, html email status page, and it also let us provide handle with care notes on how we can service our clients and candidates better.

Cons

The only thing I don't like with TargetRecruit is that their customer support are not that great. They are okay in troubleshooting problems, but in terms of communicating problems, results, and solutions, it seems that they have a problem. Their attention to details are not that keen as well. They tend to assume instead of clarify if they got the correct understanding of the issue.

Overall, they are still great. I hope they realize that speed in doing their tasks is not really a game changer. Doing full resolution of the problem in one stab is better than having a long and terrible email chain and numerous calls.

June 2018

Paul from Impact

Company Size: 2-10 employees

Review Source


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

June 2018

Great starter recruiting software

Pros

TargetRecruit's dashboard is modern in appearance and the software is very user friendly. The design is simple and easy to pick up.

Cons

Generating and saving candidate profiles and resumes is a slow process process. If you use reports a lot, you will be disappointed in the lack of them.

May 2018

rafael from Montarelo Consulting

Company Size: 2-10 employees

Review Source


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

1 of 5

Functionality

5 of 5

May 2018

powerful product, lack of serious support

Pros

based in salesforce strong architecture with lots of functionality and endless possibilities of customizing

Cons

bad support service, handled in a not very professional way, no issue tracking at all, no periodical status review, not clear categorization of issues, it seems you send it and the the assigned person tries to do his or her best to solve it or to give you any answer which could lead you to feel it is a not supported feature or a third party issue they cannot solve, with no SLA at all, so you never know how long it could take to solve any issue.

February 2018

Sarah from Ex-Consultants Agency

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Great recruiting tool!

Analytics

Pros

TargetRecruit is a great platform in our recruiting and business development processes. We can extract different reports for analytics.

Cons

We experience system latency whenever there are updates to candidate profiles. It takes a while before changes reflect.

Response from TargetRecruit of TargetRecruit

Replied April 2018

Thank you Sarah for your feedback. And apologies for delayed response/. We will surely work on your feedback.

February 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

February 2018

Target Recruit a good tool to keep track of our candidates.

The tool provides us with more details and accurate tracking system. We can monitor our candidate's status real time across our firm which resulted in a very efficient manner.

Pros

The tool allows us to update realtime and provide us reports and analysis with simple steps to follow. The interface is highly customizable depending our needs. I made our work very productive and efficient.

Cons

Although the interface is customizable, if you have a lot of information, it's sometimes hard to locate some fields, but if you get used to it, it's a very wonderful and useful. Sometimes, syncing and lag issues can occur but does not affect the over-all rating.

Response from TargetRecruit of TargetRecruit

Replied April 2018

Thank you for your review. We look forward to a continued engagement with you.

December 2016

Diana from FirstService Residential

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

1 of 5

Functionality

3 of 5

December 2016

Target Recruit Review

Overall, I found the customer service with Target Recruit to be poor. The most recent experience, I spoke to a rep regarding our password set up. The administrator on the account was no longer with the company and we needed to reset her password. After about two phone conversations and 20 minutes of going back and forth, we were finally on the same page. I was told a request has to be put through by salesforce and that was the last I heard about this. It has been a week. I understand these things can be a process, however, it would have been nice to receive some sort of follow up or status.

December 2016

Shirish from Cambridge Technology

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

2 of 5

Customer support

3 of 5

Functionality

2 of 5

December 2016

ease of access to information is less

pretty complex data management, UI is poor, more customizations needed, can be improved. No, that great experience Thanks,

December 2016

Jesamyn from Goodwill Industries of Central Indiana, Inc.

Company Size: 1,001-5,000 employees


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2016

Excellent Service All Around!

Since my team and I started using TargetRecruit in 2014, our efficiency and ease of process has continued to increase. We consistently look forward to learning additional ways to automate functions within the system to best serve our customers. Their responsiveness and willingness to help work through questions in a highly timely manner has been great. With their assistance, our team continues to learn how TargetRecruit can best help with our staffing and recruiting business processes!

December 2016

John from AGI

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

2 of 5

Functionality

2 of 5

December 2016

Basic TargetRecruit is good, but Credentialing module is lacking

Health care professionals credentialing module lacks functionality and produces incorrect results. Automated reminder emails send to some employees and not to others. Tech Spt can't seem to fix bugs.

Pros

Captures information on candidates that can improve talent recruiting and placement.

Cons

Fields can't be cross-referenced in some reports. Salesforce doesn't give the impression that it is concerned with small clients.

December 2016

AJ from Grom Associates

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2016

Great product and support!

We have been a customer for about two years. Great product support when needed. And product works great and can be customized easily.

December 2016

Pieter from Craftsmen

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2016

Excellent Sourcing Solution

With TargetRecruit we are able to act fast in servicing the needs of our clients. It helps us in everyday challenge: work smarter. Sending out jobs, matching candidates and creating contracts -> it's just the ease of a couple of mouse-clicks.

December 2016

Suja from YORK Search Group

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2016

Good team and technology support

I have been liaising with the Target Recruit team for over 3+ years. They have a committed team. We have approached them for customization, reports, and other processes and they have always come through. Kumudh is our account manager and she is very efficient. Raghu is another point of contact in the support team. His turn around time in addressing and resolving our issues has been great. I met with their CEO in LA. Overall a very committed and nice team.

December 2016

John from GForce

Company Size: 11-50 employees


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2016

Good Product / Good Service

Having used or demo'd many of the largest ATS out there as well as up and coming products, TargetRecruit allows a business the opportunity to have a highly efficient out of the box, yet easily customizable ATS that is 100% in tune with the latest and greatest Salesforce features. This allows us to have a strong recruiting ATS while taking advantage of "above the funnel"/pipeline activities of traditional sales organizations without having to use 2 separate CRMs. User-Friendly is an understatement. If there is a field, it can be reported on! If there isn't one, you can make one! I could go on and on. The product speaks for itself. With respect to the TargetRecruit team, everyone takes a "customer is king/queen" mentality. They really aim to please. When selecting Target Recruit for my current firm, due to my experiences with them previously, it was a slam dunk. Antony as my point person was and still is amazing. Kumudh in sales was transparent and accommodating. The rest of the team, including but not limited to Harish, Minu Thomas & Lokesh were all easily accessible and responsive. If you are looking to take your ATS to the next generation, TargetRecruit must be on the short list of finalists. From reporting to mobile to all of the Salesforce features, it's a winner in my book.

November 2016

Steven from Growth Focus Templeton Hart

Company Size: 2-10 employees


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2016

Love it

As an executive search firm our key needs were a solution that improved our use of time, aided our search ability and made the tracking and communicating with candidates easier. We looked at numerous solutions both on the AppExchange and standalone but found TargetRecruit to be streets ahead. Primarily I believe because the developers have a recruiting background.The design is very intuitive. Great App. Strong Recommendation.

Pros

Time saving / Smart

Cons

None can think of

November 2016

andrew from turro

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

November 2016

You get out what you put in

Review: We have been using TR for about a year and we like it, its not perfect but then no system is. Its also the sort of system you need to invest time in learning.It does a lot of things out the box that well help in your recruiting for clients, if you have a CRM then you might find the adjustment different. The biggest challenge for us is user adoption as they look for short cuts or find it simpler working outside the system where as they cannot see the bigger picture.Pluses its on Salesforce a tool we have been suing for 3 years.Reports are brilliant.Support is good (sometimes English is a little difficult) they do try to help Satish is very good.You can customise it (as with all of SF)Could do better.No free phone from the UK.Not able to pay direct to UK bank its via paypal which is additional (small) cost)Videos are ok but could be better.Overall I would recommend but then you have to want to invest the time in to making the system yours and part of the process

Pros

Flexibility

Cons

Offshore support sometimes can be problematic

November 2016

Wilson from TECNODATA INFORMATICA LTDA

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2016

CEO of Tecnodata Informatica

Targetrecruit is the best system I know of in its category. I've been using it for over 3 years. The functions I most admire are Research, Workflow, and Curriculum Capture.

November 2016

geri from Invo HealthCare

Company Size: 51-200 employees


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2016

Great customer support, excellent product!

We could not be happier with TR, especially their customer support staff, my rep and his entire team! We went live last summer and were very happy with the migration and implementation and today continue to customize the program to fit our changing needs. My rep knows our system so well, he can easily communicate requested changes to his team of developers, and get changes ready for testing in no time at all. I always look forward to the on-site visits when we can work one on one and get through a list of action items, discussion items and admin training in just a few days. They are a really great company and we are glad to be working with them!

Pros

Easily able to customize and create workflows, reports, fields, etc.. on my own.

Cons

Reporting features are limited.