--- title: "Tracker Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Tracker. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Tracker is a good fit for you!" source_url: "https://www.softwareadvice.com/recruiting-agency/trackerrms-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Applicant Tracking Software](https://www.softwareadvice.com/hr/applicant-tracking-software-comparison/) / [Tracker](https://www.softwareadvice.com/crm/trackerrms-profile/) / Tracker Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/crm/trackerrms-profile/) Reviews [Alternatives](https://www.softwareadvice.com/crm/trackerrms-profile/alternatives/) # Tracker User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 186 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.8/5 - Value for money: 4.7/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 143 reviews (77%) - 4 stars: 39 reviews (21%) - 3 stars: 3 reviews (2%) - 2 stars: 1 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The system offers us far more capability than what we had grown accustomed to with our old system. - Additionally, Tracker's ability to integrate with various tools and platforms, such as GitHub and Slack, makes it a versatile and convenient solution for teams and organizations of all sizes. - I like most about Tracker software include its user-friendly interface, customizable workflows, robust project management features, and real-time collaboration capabilities. ### Most mentioned cons - Some of the fields are baked in and you’re not able to remove them or change them. - I have encountered with Tracker software include a steep learning curve for some of its more advanced features, occasional glitches or bugs in the software, and the lack of some features that may be available in other project management tools. - Tracker seemed outdated compared to other similar software ## Tracker customer reviews Showing reviews 1-25 of 186 (page 1). ### Streamline Your Work with Tracker Software - Overall rating: 4/5 - Reviewer: Aman K. - Verified reviewer: Yes - Industry: Chemicals - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I like most about Tracker software include its user-friendly interface, customizable workflows, robust project management features, and real-time collaboration capabilities. Additionally, Tracker's ability to integrate with various tools and platforms, such as GitHub and Slack, makes it a versatile and convenient solution for teams and organizations of all sizes. #### Cons I have encountered with Tracker software include a steep learning curve for some of its more advanced features, occasional glitches or bugs in the software, and the lack of some features that may be available in other project management tools. I find that the benefits of using Tracker outweigh any potential drawbacks, and the software continues to be a popular choice for teams and organizations looking to streamline their workflows and improve collaboration. #### Vendor response Thank you so much for the review and honest feedback! Great to hear, and will certainly share with our teams. Cheers! Replied April 2023 --- ### Highly recommended! - Overall rating: 5/5 - Reviewer: Tony T. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The overall experience has exceeded our expectations. Not only is the system flexible to our process of sourcing, screening and vetting candidates, but it offers additional capabilities we were unaware of. Of equal importance - we exist in a high paced industry, defined by urgency and heavy competition - and the service and support we’ve received from the entire Tracker RMS team has been very good. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has been about six months since we switched over to Tracker RMS after being on the same CRM/ATS platform for about 15 years. So far, we could not be happier with the service we receive on a routine basis from Noah and Jillian, and the good folks at Tracker. The system offers us far more capability than what we had grown accustomed to with our old system. #### Cons Some of the fields are baked in and you’re not able to remove them or change them. I would not say this is par for the course. It’s really only a select few you are not able to modify or remove. #### Reasons for choosing Tracker We created a checklist in advance of doing our platform research, and Tracker RMS checked the most boxes for us. --- ### Great tool for all levels of recruiters - Overall rating: 5/5 - Reviewer: Paul D. - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used unspecified for less than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very much appreciate #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer Service. Sure the tool is easy to use, but if there are any issues...you can always reach out and expect immediate responses. #### Cons Good to go for now. Like any tool, it is only as good as the person using it. --- ### Presidio SES Team Review - Overall rating: 5/5 - Reviewer: Steve R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered It has truly been an excellent experience. The platform has automated various processes of our business and has made the team more effective in their respective roles. In addition, the customer service provided from all TrackerRMS staff has been world class. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our practice decided to move forward with TrackerRMS as the ATS to support our staff augmentation business, based on the expansive features within the system and how easy it was to integrate these features into our business, while improving the workflow of our business as well. #### Cons No integration capabilities into Presidio's ERP system; Microsoft Dynamics AX. #### Reasons for choosing Tracker Ultimately, TrackerRMS was the best fit for our business unit from a functionality and feature standpoint. We also felt as though TrackerRMS was a company that would be able to grow alongside our business as we continue to grow in the coming years. #### Reasons for switching to Tracker Needed an ATS that aligned more with the growth that our business has seen over the last few years, in terms of system capabilities and the ability to automate certain parts of our workflow. . --- ### Great ATS software - Overall rating: 5/5 - Reviewer: Julia M. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered Always helpful whenever I have questions or issues. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great for keeping up to date with the staff's activity regarding our own clients and candidates. #### Cons Creating the best reports for our own needs, but my contact at Tracker helped tremendously. #### Reasons for switching to Tracker Limited ability to produce reports we needed. --- ### So much better than Bullhorn - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Customer service is great! They are always very helpful and timely and even came out with a chat feature for immediate assistance. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best thing about TrackerRMS is how customizable it is. We are able to edit fields, lists, create reports, and see everything in real time which has improved the efficiency of our operations #### Cons There are some fields that we are unable to pull into our custom reports so we have to ask customer service to make the report for us which takes extra time. It would be better if all fields could be pulled into any report. --- ### The Best way of staffing CRM - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The system's help feature is simple to use and locate. Response times from the support services are amazing, coming virtually immediately. I'm also pleased with how quickly my account manager, Morgan Volta, responds. #### Cons There is nothing to hate and I'm looking forward to additional upgrades and making it simpler to track information about applicants and clients. An example would be filtered in the report area. #### Vendor response Thank you for the review! Replied July 2022 --- ### Miles ahead of Bullhorn - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The transparency across the team is great if you set up the reports properly and build out dashboards. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros TrackerRMS is very customizable to work with our process. The customer service is bar none. I always got the chance to meet with them during a conference and they are just good people. The system is easy to use. #### Cons The system can be a little sluggish at times. Tends to not always catch duplicate candidates that are added in. --- ### Great ticketing tool for first IT ticket solution - Overall rating: 5/5 - Reviewer: Mathieu V. - Verified reviewer: Yes - Industry: Information Services - Company size: 1001-5000 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Perfect cost/value ticket tool as a first ticketing tool before moving to the more expensive/feature heavy ones #### Cons Certain lack of features that have no impact when starting --- ### The most effective method for recruiting personnel for CRM - Overall rating: 5/5 - Reviewer: Limuel M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 501-1000 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros The assistance function of the system is easy to access and operate. The support provide incredibly fast response times, almost instantaneous. #### Cons I have no complaints, and I am excited for future enhancement to make it easier to manage data on both applicants and clients. For instance, adding filters in the reporting section would be helpful. --- ### Best ATS System - Overall rating: 5/5 - Reviewer: Joshua S. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered Phenomenal. From the beginning they walked us through the set-up process, there was no pressure to go live. Rather they wanted to make sure it was 100% what we wanted and did what we needed it to do before we went live. The customer support is bar none one of the best I have ever worked with. Just an amazing product and team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We searched several systems before deciding on Tracker and it was the best decision. The system is not only visually appealing but is one of the most user-friendly systems I have ever utilized. #### Cons As of now, we have not had any cons with this software. It seems like there is nothing that it cannot do. --- ### Major product improvements needed! But overall, pocket friendly and excellent customer service!! - Overall rating: 4/5 - Reviewer: Melanie D. - Industry: Staffing and Recruiting - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2018 - Review source details: This review was submitted organically. No incentive was offered It would have been great if candidates added to the long list for a particular job would not be lost after the list is cleared. There can always be a change in the job description and the candidates we thought were not a fit at first could be a fit after the update. In that case it can be easier to go to that list and shortlist candidates again. After a reply kicks in for a posting, it would have been great to get a notification. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Tracker has excellent customer service - very personal, professional and quick to respond! We mainly dealt csr and she is amazing! Her coaching is thorough and she communicates patiently and clearly. She provided us with useful ideas in making our tracker use more effective! Coming to the Tracker software, I must say that it is user-friendly, pocket-friendly and customizable to fit into one's needs! #### Cons Found the product a little time consuming as it does not sort data when clicking on columns. Sourcing from job sites can also be made more user friendly and a better snippet of the profile can be provided. The view of the snippet as well as the resume (it may be the font or the font size) and the alignment looks very different from the actual view of the resume. Saving a draft is not possible like how it can me done in other email providers. While there have been other minor hiccups every now and then, they have been corrected within 24 hours by the responsive Tracker team. --- ### Great change from Bullhorn! - Overall rating: 5/5 - Reviewer: Kim G. - Industry: Staffing and Recruiting - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered Tracker's customer service is personal, professional and very quick. They care about our success with their system and have made many adjustments to fit our needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our team would agree that one of the largest benefits in Tracker is the ease of work flow and the power of the templates. For example if you are sending a contract to a client once you have placed a consultant, the template will not only send the email with the agreement, but it will also update the job work flow as well as the candidate work flow and close the job all in one step. It keeps our system much cleaner than before. #### Cons I would like to see the ability to auto-journal multiple email addresses for one contact or consultant. --- ### Highly intuitive and easy to use - Overall rating: 5/5 - Reviewer: Hank G. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered Our company specializes in recruitment for medical and education accounts. We also do staffing project work for high volume accounts. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Strong database system to house all the candidates and keep all the recruiters up to date with job openings and candidate activities. Tracker RMS is highly intuitive and easy to use. Additionally, it is easy to customize to meet your specific needs. #### Cons Great ability to upload PDF and Word-based resumes. No ability to upload spreadsheets --- ### Collaboration with the Customers needs at the forefront - Overall rating: 5/5 - Reviewer: Blaine S. - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2017 - Review source details: This review was submitted organically. No incentive was offered Very few ATS' bring an easy to use CRM for sales, that is simple and intuitive that the staffing industry requires. TrackerRMS is most interested in listening to the needs of their customers to develop a best of breed product. Genuine authenticity in the business partnership. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use interface, customer first approach, committed to constant enhancements. Integration with technologies that are constantly changing and evolving in the staffing and recruiting industry makes the product very attractive. Customization of verbiage used by your own firm allows the product to feel like you made it yourself - engineered for just your firm. #### Cons Continual advancements in mobile (phone) application will enhance usage in the field that will bring speed to the activities of staffing sales professionals. --- ### Very happy with Tracker RMS - Overall rating: 5/5 - Reviewer: Kim W. - Industry: Staffing and Recruiting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros very easy to use. easy to load resumes and search key words. great place to keep track of recruiting information. #### Cons I've created some manual fields which are great but sometimes those fields don't automatically populate in "workflow". I probably just need to call Tracker to have them help me fix it. They are always responsive in helping me figure things out and customize things how I would like them. --- ### Great functionality and reasonably priced - Overall rating: 4/5 - Reviewer: Sam C. - Industry: Staffing and Recruiting - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Huge amount of flexibility with what information to show/hide from different system users - streamlining many of the everyday processes that recruiters, admin staff and BD reps have to complete. There are some great reporting tools to help managers keep track of KPIs - again, flexibility here far exceeds many of the competitors in the market. Although the company is small, they are very attentive to our needs, and did a great job of importing the data from our previous CRM. #### Cons Currently, the look and feel of the product is a little dated, but it seems like the next update will modernize the software to be more in line with competitors. --- ### Our Voice has Finally Been Heard! - Overall rating: 5/5 - Reviewer: Abbey L. - Industry: Staffing and Recruiting - Product usage: Used unspecified for unspecified - Reviewed: September 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4.5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros TrackerRMS Recruitment is a fantastic system. This system runs like a well-oiled machine and meets the necessities for all businesses types, from larger corporations to smaller businesses. No matter how unique your business process is, and no matter what needs you need met, Tracker is built to excel for you. Tracker truly believes in client relationships. Their entire development is based upon their client's needs. Requests, ideas, and tickets are not just read and heard like with the normal big name ATS vendors; they're developed! We have never felt like just another ticket when it comes to Tracker, because they take immediate action to guarantee your satisfaction. It provides strong CV parsing using the top provider, Sovern. It's cloud-based, and we have a dedicated Server through Rackspace. It's SQL, data migration, and importation-friendly. Tracker flows seamlessly from CRM to ATS to Onboarding to Accounting/Payroll to EMS (Employee Management System). #### Cons Truly, anything with TrackerRMS that has needed improvement or development has been established. There's nothing to dislike. --- ### The experience is always great - Overall rating: 5/5 - Reviewer: Tibisay B. - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2018 - Review source details: This review was submitted organically. No incentive was offered Customer support has been very helpful and it is a great pleasure to speak with her, she is always ready to help and always with good energy and lots of patience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I'm still learning about the product, but it seems to be easy to use and straight forward. It has excellent features and allows you to track the emails to the system, create new contacts from outlook, which save an incredibly amount of time. It also has metrics and analytics features to track performance and create reports as well as help us have a lot of information for our advantage. #### Cons I need to have more practice and knowledge about the overall product experience before forming any opinion on what do I like least. The only thing is that you have to work on a search or a client at a time, and you have to go back to a different search or client every time. The other system allowed you to see everything on one screen and drag and drop resumes easily to the jobs. --- ### Wonderful customer service - Overall rating: 5/5 - Reviewer: Denise S. - Industry: Staffing and Recruiting - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2018 - Review source details: This review was submitted organically. No incentive was offered Staffs are extremely knowledgeable and very professional. I have been working with her to learn and refine our reports and her teaching ability is excellent. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use and input candidate records in tracker. Also, very easy to do reporting or graphs. overall happy #### Cons Some fields aren's able to be separated or used in portions but probably could have if created differently at the inception. --- ### Karen P.'s review - Overall rating: 5/5 - Reviewer: Karen P. - Product usage: Used unspecified for unspecified - Reviewed: April 2013 - Review source details: This review was submitted organically. No incentive was offered We started using Tracker RMS over two years ago after having looked at several other options, including Sales Force and other well-known brands; we hadn't previously had an official CRM system, but did have carefully constructed spreadsheets which were stored locally on our server. We chose Tracker RMS because it was really easy to use, the support we got from the technical support team was exceptionally good during our trial sessions, and it had great functionality. Having decided to buy, the implementation was good - there a few oddities but they were in the main at our end and the Tracker RMS team were brilliant at helping us get things sorted, as well as very patient. The benefit of having the Tracker RMS system was brought sharply home when later in the first year of use, a senior member of our marketing team was off ill for several months; previous to having Tracker RMS we would have struggled to keep on top of the required sales leads and follow-ups, but having the system meant someone was able to pick up from our usual representative seamlessly. Moving forward, the system has proved very valuable for tracking the life cycle of projects and for targeting new areas for possible business. The functionality is really good and we have recommended the system to a number of our contacts. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### Love Tracker! - Overall rating: 5/5 - Reviewer: Susan S. - Product usage: Used unspecified for unspecified - Reviewed: September 2015 - Review source details: This review was submitted organically. No incentive was offered Our experience with integrating TrackerRMS into our 13 person recruiting firm has been really great. We came from a system called Big Biller, which is a very simple job, candidate and contact tracking system. It was sufficient for a time, but we were beginning to out grow it's capabilities. In our research process, we fully investigated 6 applicant tracking systems. Of them all, we determined TrackerRMS to have the best solution for our team. We spent a lot of time reading reviews and talking to users of each system. Overall, we heard loud and clear that TrackerRMS had the best customer service. Our experience with their customer service has been exceptional. We ask questions about how to do things, or where to find things, and they answer within 24 hours, sometimes faster. This system has really enhanced our ability to keep track of our candidates, clients and contacts in general. Just about all of our processes are now faster. We also have unbelievable reporting capability now. All of the things that we kept track of manually, are now easily tracked and quickly reported on with the click of a button. The screens and the overall look of the system are very user friendly. As a company, I think we would all agree that we would wholeheartedly recommend TrackerRMS. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Nick C.'s review - Overall rating: 4/5 - Reviewer: Nick C. - Product usage: Used unspecified for unspecified - Reviewed: April 2013 - Review source details: This review was submitted organically. No incentive was offered Templar Search specializes in mid to senior appointments, and needed a software which was able to easily and quickly capture data from CV's, manage all associated information such as references and compliance in an efficient manner, while also allowing easy and professional contact with our client base through email and mailshots etc. We subsequently went to market to find a system which would give us some bang for our buck!! But, like most new starters, cost was a major issue! After testing in excess of 25 systems we made the decision to select TrackerRMS. We have now been using TrackerRMS for over a year now and find the product to be of excellent value. The product offers above and beyond what is essentially a budget level price point. Due to the system being online it has negated the need for a server based system allowing me the flexibility to work from anywhere. The system has never been down and has proved to be 100% reliable. I have experienced some minor glitches, but am happy to say that these have always been resolved. Moving forward the system will easily intergrate into a website. I have no hesitation in recommending TrackerRMS to any new business looking for a system which offers value, flexibility, and reliability. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 --- ### We moved to TrackerRMS - Overall rating: 5/5 - Reviewer: Nathan K. - Industry: Staffing and Recruiting - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros We really think ease of use along with tons of functionality is what drove us to partner with TrackerRMS. We chose to move from our previous vendor because they kept raising their price. After reviewing and testing TrackerRMS we realized we are not losing any functionality and getting a better deal on pricing. The transition from our old vendor to TrackerRMS has been seamless as well. Their staff is very meticulous about migrating data and making it work exactly the way you want after the move is done. #### Cons The only con we have at this time is TrackerRMS does not integrate natively to DiscoverOrg which is our sales tool. We can still bring the data into the system but it is a manual process as opposed to the automated process with our previous vendor. --- ### Super Efficient - Overall rating: 5/5 - Reviewer: Nikki M. - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered The best thing about Tracker to me is our rep she is super efficient and seriously makes us feel like we are her ONLY customers!! She is always there for us instantly and is super smart ! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I think the pros are everything pretty much - the way that it is cross functional and you can do the same thing multiple ways #### Cons The only con I can think of is that you are not able to open a second tab alot of people are used to having multiple tabs open ## More reviews [Next reviews](https://www.softwareadvice.com/crm/trackerrms-profile/reviews/?page=2) --- Tracker Reviews, Pros and Cons - 2026 Software Advice