I love the flexibility of Vincere, elements of it are customizable which is great. Our customer are loving the portal / live list and this has allowed us to create new services to sell to our clients. Our clients find the live list simple as they access through an email link and they can see all the candidates in one place. I’m using analytics, but I’m still learning with it, but I like to be able to see the consultants’ activities and fees.

To be honest I think overall the software is great – one small point is that the mandatory fields on the ATS have red asterisks and it is very easy to exit a record without filling in the mandatory fields. It would be good if when you tried to exit a record and the mandatory fields where not completed a prompt popped up advising that in order to save the mandatory fields must be completed. This would really help ensure that that mandatory fields are not left empty- this would help improving the data quality.

We use this product to track communication with our clients and candidates and keep an overview of opportunities we are working on. This works most of the time, but could be done more efficiently.

The product is very competitively priced and fairly easy to use, fulfilling most functions one can expect from an ATS/CRM

Feature suggestions that would be useful to many users, and that have been recommended by many users, have not yet been implemented.

Its been fine, we have had challenges but there Customer team does try to solve the issues, in some cases it does take time. Its cheap and does a decent job.

At Gempool we wanted a simple and easy to use CRM, Vincere ticks this box. It has a simple ATS and easy to follow for the consultants. Good chevron system to track contacts. I really like the analytics but could be more detailed.

It can be quite buggy, having to click a box a few times for it to work for example, consistently on to support to find work around. Its not customization, if you want to make a change that change has to happen for all there customers. Even the smallest tweak.

I believe Vincere would be able to provide an extensive features for ATS/CRM and able to fulfill your business objectives if maximized. While we are equipped with enough training from both Vincere Support and Internal Training on utilizing Vincere into our daily recruitment process, the system is so extensive that it would require continuous exploration to optimize Vincere utilization while maximize recruitment outcomes. One of the issue that Vincere able to solve would be on the Candidate Tracking; with the capability to generate customized email template for each stage, from introduction to job as well as to keep ourselves with the applicants tracking in-check aligned to our business process, and has been more humanised than ever.

I have been extensively using Vincere ever since its inception to replace our old system few years back. The expectation I have with Vincere is indeed high and I'm confident to say that after getting used with the system, all the general functions and additional features roll-out are exceptionally beyond my initial impression. Kudos to the support team for able to provide prompt troubleshooting as well as open to suggestion on improvement. I find that #VincereWay of visualize the overview of sales funnel using stage chevron and traffic light system creates a recruiter-friendly environment even for a starter. It is easy to understand and able to focus on our work accordingly. Other features that in my top priority list would be on a LiveList and Analytics. LiveList give more superior feel of how the systems communicate with the external party at the same time, streamlining the presentation and feedback process. Analytics on the other hand provides great visualization of the progress of the team and organization, eventually improves the forecasting, quality control and decision-making.

I'm sharing my thought on this as continuous improvement rather than dislikes. I believe there would be more room of improvement for vChat, possibly better in-system notification, more comprehensive mobile app functionalities (so we can be a recruiter on-the-go) as well, more intuitive UI/UX for Task feature. It would be great to have introduction training for every new feature like what we used to have 2 years back.