About ZipRecruiter

ZipRecruiter is a Web-based platform that helps streamline the overall hiring process. It enables organizations to post jobs to hundreds of job boards with one click, and users can manage all applicants through a user-friendly online interface.

ZipRecruiter provides an integrated social recruiting component that helps post jobs on social networks such as Facebook, Google+ and Twitter. This solution is suitable for businesses of all sizes.

ZipRecruiter allows multi-city job postings for broad exposure of job advertisements. Candidate screening is done through online interviews. The system offers brandable job pages, and multiple users can be added to a single account, so team members can collaborate on rating candidates.


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8,925 Reviews of ZipRecruiter

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August 2019

User Profile Picture

Eddie from EHS Hospitality

Verified Reviewer

Company Size: 51-200 employees

Industry: Staffing and Recruiting

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2019

ZipRecruiter is still going strong!

ZipRecruiter is great for assisting our clients in smaller to mid-size markets where we don't have a large candidate flow already in place. ZipRecruiter lets us target candidates with greater detail than other services. Example: Targeting a specific suburb or zip code of Chicago instead of (LinkedIn) "The Greater Chicago Area" - This ability to dig into locations and source from the database is outstanding!

Pros

Overall ZipRecruiter seems to be experiencing a resurgence in attracting high caliber applicants within the service industry from what I've seen overall in the last year. The database is another great tool that gives us access to candidates that we wouldn't get on other platforms such as Indeed. Not only that, but I feel it's a higher level of professional candidates across the board. The user interface is very easy to learn and you can customize alerts to your liking.

Cons

I felt for a while the site was a little dated, but it appears that they've modernized their look, user interface and are still able to attract top-notch talent. I think the value for service is greater when you're able to buy in larger quantities than on an individual basis, but that's the nature of the business.

Reasons for Switching to ZipRecruiter

The value of the service ZipRecruiter over Indeed is night and day. I don't have to sort through countless applications that are not even remotely relevant to the position I post.

Response from ZipRecruiter

Replied August 2019

Hi Eddie! Thank you so much for providing your wonderful and extensive feedback with us! We're so glad you've found success within your hiring journey while utilizing ZipRecruiter. Our product team is constantly making updates based on our customer's feedback! We encourage you to stay on the lookout for any upcoming advancements. As always, our team is here to help. We're here 24/7, so please always feel welcome to contact us directly for assistance. Happy Hiring! Kind Regards, Tier III Support

May 2020

User Profile Picture

Brianna from Security Solutions of America

Verified Reviewer

Company Size: 201-500 employees

Industry: Security and Investigations

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

May 2020

Zip Recruiter

I have had an overall good experience, I have been using the software for 2+ years.

Pros

I like that I am able to post and search for jobs for free. Sometimes the company are looking for temporary workers, so I will go online to post job listings. I also, search myself for extra gigs.

Cons

I dislike that you have to be signed in, in order to complete an application. That is about it, nothing too major.

Reasons for Choosing ZipRecruiter

Free of charge, popularized

Reasons for Switching to ZipRecruiter

I wanted to reach more clients, and also search for better gigs.

Response from ZipRecruiter

Replied June 2020

Thank you for sharing your feedback with us, Brianna! For security purposes, we do require our users to be signed in prior to applying. You may certainly search while not signed in if you choose! We wish you the best of luck with your job search. :) --TC

May 2021

richard from Margaritaville

Company Size: 51-200 employees

Industry: Food & Beverages

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

May 2021

Zip your way to endless opportunities!

Easy to use and like the updates. Job postings are updated daily . A sea of jobs to choose from.

Pros

Love the accessibility of the dashboard and the notifications of certain job openings.

Cons

Outdated job postings or jobs that do not meet your criteria.

Reasons for Switching to ZipRecruiter

Wanted better quantity of jobs available , more variety, and more efficiency.

April 2020

User Profile Picture

Danielle from Real Equity Management

Verified Reviewer

Company Size: 51-200 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

2.0

Functionality

3.0

April 2020

Frustrating implementation and account setup for Greenhouse ATS users

Overall experience with the system was extremely disappointing. I was unable to determine the effectiveness of the product due to all of the issues we encountered along the way.

Pros

I really enjoyed the resume search database. This was the only feature I was able to use without any problem. Unfortunately to due to the issues we encountered during account setup, we were not able to determine the actual effectiveness of this product as a recruiting tool.

Cons

My experience with the initial setup of our account and integration of ZipRecruiter with our ATS, Greenhouse, was extremely frustrating. We went through 3 different Account Managers in a 60 day period with 0 consistency of information with each new person. There were various issues we encountered with account setup and their ability to correctly scrape our jobs from our ATS. After starting this process in early May of 2019 we decided to part ways in mid to late August due to lagging issues with our account we just could not seem to receive a reasonable resolution for. Unfortunately due to all of the issues, we were never able to determine the effectiveness of the actual product. The platform has an algorithm that fine tunes its targeting of the "ideal" applicant based off your rating of applicants that apply. The more time you spend rating applicants the better targeting capabilities it supposedly has. The concept is great, however, for companies with a large hiring volume it becomes a time consuming feature to have to manage applicants in both an ATS and in ZipRecruiter.

Reasons for Choosing ZipRecruiter

We did not choose ZipRecruiter over other products. We brought it on to test rather it would be a more effective solution that some of the other products we use regularly.

Response from ZipRecruiter

Replied April 2020

Thank you so much for taking the time to provide your feedback with us, Danielle! If you ever need any further assistance with the ZipRecruiter platform or your ATS integration, please feel welcome to contact our dedicated customer care team directly. Best! --TC

February 2021

Frantz from JP Consulting Group

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2021

ZipRecruiter is Solid

I hiring a post daily in the workforce databank.

Pros

ZipRecruiter is a powerful recruiting device for up-and-comers and managers. It posts a large number of occupations and keeps a data set of resumes and pay experiences. While its administrations are free for work searchers, organizations may see a greater expense.

Cons

The client assistance is somewhat disappointing and difficult to reach. A few specialists, have been prepared to answer with canned reactions of the ToS, and are generally contentious.

Reasons for Switching to ZipRecruiter

CareerBuilder is very expensive and very loose with their screening methods.

Response from ZipRecruiter

Replied February 2021

We appreciate you taking the time to share your valuable feedback, Frantz. Happy Hiring! --TC

January 2021

Anonymous

Verified Reviewer

Company Size: 1 employee

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

Great system, great price!

ZipR helps my teams find quality candidates quickly and affordably.

Pros

The interface has everything you'd need and more. The price is based on time instead of per click so it's easier to budget. The syndication to popular email blasts gets great exposure.

Cons

The last job I posted got fewer applicants than Indeed captured in the same time period - with premium selected.

Reasons for Choosing ZipRecruiter

They are both PPC platforms, ZipR has the unlimited applicant model - far easier to budget and not have to choose from the first few applicants.

Response from ZipRecruiter

Replied January 2021

We appreciate you taking the time to share your experience! --TC

January 2021

User Profile Picture

David from Organomation

Verified Reviewer

Company Size: 11-50 employees

Industry: Medical Devices

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

January 2021

Although Expensive, ZipRecuiter is Well Worth it!

Overall, my experience with ZipRecuiter has been very positive. The service is easy to use and very valuable when needing to find job applicants quickly.

Pros

ZipRecuiter's ability to post job openings to tons of job boards instantly makes it incredibly easy to receive an impressive volume of resumes within a couple of days.

Cons

Although worthwhile, ZipRecuiter is fairly expensive and not something I have an ongoing subscription to. Additionally, I have also had some issues toggling between my employer and personal accounts.

Reasons for Switching to ZipRecruiter

ZipRecruiter posts jobs on a much larger network of job boards.

March 2021

Jason from Ildis

Verified Reviewer

Company Size: 2-10 employees

Industry: Design

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

March 2021

ZipRecruiter made hiring easier

Overall, we enjoy using ZipRecruiter when we need to fill a position. While there are things that could be improved upon, ZipRecruiter was a better fit for our small company compared to competitors.

Pros

Finding applicant leads was much easier with ZipRecruiter than with other platforms. We were able to list our job postings and candidates' profiles were delivered to us based on the criteria we establish in the job description.

Cons

Unfortunately, candidate profiles oftentimes did not match with the job posting listed, or would only meet one of the listed criteria. This made it difficult to sift through the qualified candidates.

Reasons for Choosing ZipRecruiter

ZipRecruiter seemed to provide more refined results for qualified candidates.

Reasons for Switching to ZipRecruiter

We weren't happy with the candidate results we got from other platforms.

April 2021

User Profile Picture

Alex from Headstrong Fit

Verified Reviewer

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

4.0

Functionality

5.0

April 2021

Got my more qualified applicants faster

This software was easy to use and quick for my front desk staff to get setup, I tweaked the postings and added requirements that seemed to get me more qualified candidates for interviews. Overall good software for anyone constantly looking for new people to add to their team.

Pros

I was able to adjust my postings and ensure potential candidates were screened properly which cut down hiring times from months to weeks when we were looking for the best qualified trainers in the area.

Cons

I hate having to pay for software for hiring but when time is valuable and filling roles is essential to maintaining the bottom line it is a fair value.

Reasons for Switching to ZipRecruiter

To save time and get more qualified candidates. Too much filtering spam through craigslist and facebook.

January 2021

Mireia from Student

Company Size: 1 employee

Industry: Arts and Crafts

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Customer support

4.0

Functionality

3.0

January 2021

ZipRecruiter

My experience with ZipRecruiter has been neutral so far. I do admit that it's a good option to have, but there are many many more like it.

Pros

I use this software to try and find a suitable job for me. I like it because it responds very quickly and allows me to modify and add my resumee to the site.

Cons

The least I like is that sometimes it'll show me or send me emails about job offers that never existed or can't be found, and also, suggests me job offers that don't have anything at all to do with my preference.

Reasons for Switching to ZipRecruiter

I have been using both because they don't have the same offers and with Indeed I have been able to use different filters on job searches.

Response from ZipRecruiter

Replied February 2021

Thanks for your download and feedback, Mireia! Please reach out to us at support@ziprecruiter.com if you have any questions. Our agents are available 24/7 and can answer any other questions you may have. We are always happy to help! ~DW

July 2020

Mary from Apex Heritage Group

Company Size: 201-500 employees

Industry: Oil & Energy

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Highly Recommend ZipRecruiter

ZipRecruiter makes in-house recruiting nice and easy. You know what you are looking for in candidates, so this helps you do it yourself. The investment is less than the cost of paying a third party recruiter or agency.

Pros

The steps for posting ads are straightforward. Rating resumes makes it very easy to save and categorize for future reference.

Cons

When you go "Back" to previous page, you lose your place while reviewing resumes.

Reasons for Choosing ZipRecruiter

LinkedIn has a smaller candidate pool.

Reasons for Switching to ZipRecruiter

Cost and upgraded technology

Response from ZipRecruiter

Replied July 2020

Thank you for taking the time to write your review of ZipRecruiter, Mary! Our team is always here and happy to help, 24/7, should you ever require any assistance with your employer account. :) --TC

July 2020

Ayden from Classic Restoration Contractors

Company Size: 2-10 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Excellent Program

My overall experience with Ziprecruiter is positive and I would recommend it to others!

Pros

I enjoy ZipRecruiter because it allows an easy application process once you are an account holder. The 1-click apply is very easy to use and only in certain cases are there additional follow up questions. This platform is super efficient time wise and allows me an absurd amount of different job opportunities. I recommend this program in comparison to others like Indeed and UpWork considering the price of using this program is so far in my experience nothing. The profile is easy to set up, and in cases where I have applied to a job I have received an email or phone call from the company within hours.

Cons

Though there are few I would love to see more versatility in the "Job suggestions" area of the program. When you apply for a job or search a certain careers the suggestions seem to be very consistent and don't tend to range. For example when I searched a "Customer Service" position I found so many suggested jobs in just this specific field, so from then on I started just having to key in words to search for job opportunities. Another feature I would love to see incorporated is a feature allowing a "remote" job suggestion filter when searching for positions. Considering most are searching for remote positions now amid a pandemic I think this feature would be useful. Another feature I would like to see tweaked, though this could be in the settings and just merely user error, is the option to avoid those repetitive emails when you apply for a job. My inbox is basically spammed with a nonsense email telling me I have applied to a job which when I apply for multiple positions it sort of clouds my inbox.

Reasons for Switching to ZipRecruiter

UpWork's connect system is annoying and pesky to deal with. This program comes at not cost and the process to apply is less lengthy. I also enjoy the aspect of being able to show certifications without having to have a confirmation code. While I have the certificate for the certification most people do not keep the code that you have to apply to have the certification accepted in UpWork.

Response from ZipRecruiter

Replied July 2020

Thank you for taking the time to share your great experience, Ayden. We appreciate your feedback and we are thrilled to hear of your success using our platform! ~DW

June 2020

Nicholas from Jacobs Creative Services

Company Size: 1 employee

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

June 2020

Fantastic Platform for Finding Relevant Jobs

Time is money and wasted opportunities are mitigated with how easy it is to set up a profile and apply for jobs!

Pros

ZipRecruiter is a fantastic solution to wasting time filling out form after form, upload after upload of resumes. They make it simple with their 1-Click Apply feature. That's all it really takes, and you're done! Their emails are relevant and detailed to better educate me on open positions and required qualifications.

Cons

It's actually my preferred job board for ease-of-use alone. I wish all other platforms were more like ZipRecruiter. If I had any complaint it would be to please make other platforms just as great.

Reasons for Choosing ZipRecruiter

The other products are fine. Glassdoor is a very close second choice for ease of use, but not all job postings keep you in Glassdoor. They give the option to link out to the company's site. Which I deplore. ZipRecruiter keeps you in the platform, and negates the need to re-enter so much information!

Reasons for Switching to ZipRecruiter

I used it once, and never looked back. I was skeptical of my first email and their 1-Click Apply button, but I tried it, and guess what? I applied for the job with one click. Imagine that?

Response from ZipRecruiter

Replied June 2020

Thank you so much for your kind and encouraging words, Nicholas! We appreciate you allowing ZipRecruiter to be a part of your job search journey. Keep on 1-click applying! --TC

June 2020

Nicole from Beauty and Brains LLC

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Zipping Your Way Into a New Job with Zip Recruiter

Zip Recruiter|was so easy to use and provided me with so many options for employment, it did not take long for me to be able to find temporary contract work to hold me over during the Covid-19 crisis until my place of business was ready to reopen. It is so very easy to use and upload your resume, check off your preferences, select your salary preferences, your pay hourly preferences, and if you wanted to work remotely or at a physical location. It also allows you to set physical boundaries of how far you are willing to commute from your home, if you're looking for part-time or full-time or contract work. And the ZipRecruiter platform takes care of all the rest. I highly recommend this software for anyone who is hunting forehead job and does not want check the job boards daily, they also will let you know how many people searching for that position and how many spots are available. Definitely job hunting has become world's easier with this awesome platform. And although I have found new employment, albeit temporary, I will continue to use ZipRecruiter on a daily basis going forward until the next best thing comes along.

Pros

In the very unfortunate and trying times if the Covid-19 pandemic, many of us found ourselves either out of work or with extremely reduced hours or pay. Which unfortunately meant the dreaded thing no one wants to do, looking for a new job, a second job, a third job or a temporary job to fill the time until our old positions were back up and running. Not only did this mean job hunting, but considering the amount of people out of work, it often meant looking for jobs that were nowhere near your wheelhouse or for safety sake, were remote positions. ZipRecruiter made this as easy as one click on your computer or mobile device.

Cons

The only con I found with this software is really one that is self-imposed and can easily be turned off with the click of a mouse. And that is when Zip recruiter funds a position that based on your resume and your personal preferences. It got to the point where my phone was continually dinging or vibrating to let me know that a job was available that matched my preferences.

Response from ZipRecruiter

Replied June 2020

Hi, Nicole! We are so glad you found ZipRecruiter during these trying times. Please let us know if you ever need any assistance with your search. Best! --TC

May 2020

Darshan from intelliswift software

Company Size: 1,001-5,000 employees

Industry: Staffing and Recruiting

Time Used: Less than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

The Best Job Posting Software

This is the best software which we can use. I respect the customer service as they give you instant solutions for the problem faced at any time. Its lot worth than what is paid. Using it for a week you will be an expert in this. As i told you u’ll get a notification if a candidate applies for a job posting. We have a lot of such candidates who have got job in top 20 companies in US. If the above mentioned problem is sorted out i would like to give a rating of 10/10

Pros

it’s easy to use and also less complex it makes a user’s day easy. It has its own dashboard which make a user easy to Annalise the number of jobs posted and the total number of candidates to whom job posting to is reached. Advantage is that as soon as the candidates apply for the job posting we can get the mail instantly. This is why i call this as the best software and the cost of the software is a lot worth than what is charged. It has a customised job posting format which can be made use of because of this a lot time is saved and the way the job is posted will make a candidate go through the Job discretion easily. It has a lot of option in it like the addition of key skills, address, and the title of job, salary range, client name and the interview details. As so much of information is given about the job, candidates refer to Zip Recruiter due to which you can get a lot of candidates who are in search of job “more candidates give you more business that’s the logic". Arrangement of the options in the software is arranged in an excellent way. So it’s easy for a new user to understand the format and the process. Good customer service which i appreciate. As soon as you have any problem over software you can go through the help option were u’ll get the customer service support instantaneously which makes this software rank 1 compared to other.

Cons

Some candidates who are not relevant to the job posting will apply for the job that’s the main disadvantage. When a candidate applies of the job position we will get a notification but certain candidates profile cannot be viewed.

May 2020

Carlos from Temps, Inc.

Company Size: 51-200 employees

Industry: Events Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

May 2020

Good Job Seeking Website

My overall experience of using ZipRecruiter is good enough for me to post job openings and to apply jobs from trust worthy employers. I understand that this software isn't all good for people because they have problems with ZipRecruiter, but for me, it's great. I get email from ZipRecruiter that I applied jobs instantly. To me, I would use this software to seek jobs all over again. If anyone wants to find a good job hunting website to seek whatever jobs the people wanted to apply, I recommend ZipRecuiter software for anyone.

Pros

I signed up to be user of ZipRecruiter to find cool jobs that's very simple to use, and also for posting job alerts for anyone who wants needs notifications of upcoming job postings from companies in the country of United States of America. After using ZipRecruiter software for a long while, I believe this a a pretty well developed software. I liked that ZipRecruiter has an optional sign up social media feature for anyone who has their Google account, Facebook, Twitter, or any other social media account to be linked with ZipRecuiter. The software can send emails to users of any job postings that match user's Resume and Cover Letter. The integration with the current business I'm working really helped me recruit many people who wanted to work with me in any place. I also see that ZipRecruiter has a Safety Red Flag button to allow job seekers to identify suspicious job postings and report it to the Trust and Safety Department, so they can view the job posting right away.

Cons

When I'm using ZipRecruiter software, I noticed that there are some features are missing that could've been used for the software. This software doesn't displayed the interview schedule availabilities set up for anyone who applied to a company and meet up for job interview. I can see that ZipRecruiters are working hard to eliminate job Scams posted by unknown employer of an unknown companies, but they still need to follow customer complaints about job postings that are considered a Scam. They should guaranteed they have a Verified Employer number and have Acceptable rating via Better Business Bureau. That way customers will be able to apply to jobs in all confidence realizing respected companies and will help benefit job candidates.

Response from ZipRecruiter

Replied May 2020

Hi Carlos! Thank you for taking the time to share your feedback. Your voice and support are very important to us. So you know, we have forwarded your feedback to our developers. We're always working hard to continue to improve our platform, and your voice helps us do that. If you ever have questions or feedback, please don't hesitate to reach out to us at support@ziprecruiter.com. Our agents are available 24/7! ~DW

April 2020

Camillia from Primerica

Company Size: 5,001-10,000 employees

Industry: Insurance

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

There's No Despute Zip Recruit Will Land You A Job In Less Than A Week.

Overall I've gotten jobs within a week from Ziprecruiter that pays good money. I moved from NC to Maryland and I needed to find work and they solved that issue so quick I love zip recruiter and they helped me build a resume' with little experience. You can even download the resume' put it on other websites if you need to. I definately recommend this platform. I got like 7 jobs that called me back in less than a week! And I only put in 20 mins of work applying you cant beat that at all! Despite the scams it's really good to use. Just look up the companies on the Better Business Bureau and ask for their Employee ID # if it's a company you don't recognize or know. Simple gestures on your part can clearly override that part until they fix the Employers that can use there site. Total recommend overall.

Pros

I LOVE LOVE how easy it is to use. You can upload a resume' or create a profile on their system with ease. They have easy 1 click skills you can add to your resume' that makes you stand out. Even if you not that good with Resume's this platform will make you seem like you been doing them all your life. They have customized searching and geographic job searching you can even pick the mile radius on where your looking for work. So if I wanted a job with 5 miles of my home I can refine the search and BOOM it will only pull up jobs within a 5 mile radius. I absolutely LOVE that feature because I take care of my grandma and grandfather so I need to stay close by to the house. They require ALOT of my time so I dont have hours and hours to fill out applications. Zip Recruiter has taken that into account for you with 1-Click Applies. You just refine the search to 1-Click Applies only. And I'm telling you! I applies to like 30 jobs in less than 20 mins. It's so amazing. I mean like it's almost genius honestly. They automatically send your resume' to companies effortlessly. Some job require additional questions but they are quick and easy to do. And that's not all the companies respond to you quickly I'm talking same day sometimes. By the end of a week I'm trying t to choose which job I wanna pick which interviews to go to on. You can customize the type of jobs you want. It's like job applicator heaven. They send confirmation emails so you can keep track of where your applying.

Cons

The only drawback to this platform that I've experienced is some jobs are scams. Be weary of "Work From Home" jobs on here. Or any job that tells you to add them on What's app for an interview. I almost got scammed by one of them. I sell insurance so working from home isnt bad for me at all. It's almost plausible. But some companies aren't legit on this platform just be weary of it. Not all of them are like this. I've gotten job offers from great well known companies on this platform as well. They sent me a bad check but the bank caught it before I was able to place it into my account. Zip Recruiter should perform thorough in depth checks on the companies they enable to use their platform to ensure customers safety and peace of mind. They should ensure they have a Verfiable Employer # and have Acceptable an rating on BBB. That way customers can apply to jobs in confidence knowing each one is reputable and will benefit the applicant. Other than that I cant think of any drawbacks to using the platform at all.

Reasons for Switching to ZipRecruiter

Someone told me about Zip Recruiter and said it was easier to use than Monster so I tried it and never went back to Monster at all.

Response from ZipRecruiter

Replied May 2020

Thank you so much for your review! We appreciate you taking the time to share your experience. If you need assistance in the future, please contact our customer care team at support@ziprecruiter.com. We are available 24/7 and we are always happy to help! ~DW

February 2020

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

February 2020

Great tool for job posters, for job seekers, not ideal

Great as a business, so-so as a job seeker. Would recommend overall to businesses.

Pros

I loved it as a job poster - my boss had me utilize this to aid in sourcing candidates for the startup I was working for at the time. You got a ton of leads, they were very accurate, and the site itself was user friendly - you also were notified promptly and nothing went to Spam (I think there was a good value for the money versus LinkedIn Recruiter).

Cons

As a job seeker, you get a ton of irrelevant and automated postings. I know you can turn these off but they're very annoying, especially when they're totally off-base or below your requirements. It feels like you're being spammed.

Reasons for Choosing ZipRecruiter

COO suggested it.

Reasons for Switching to ZipRecruiter

Expenses - and issues with getting messages via Linkedin. Very pricey.

Response from ZipRecruiter

Replied February 2020

Hi there, We appreciate you taking the time to write your review of ZipRecruiter! We do aim to provide the most relevant job suggestions possible. These are curated based on profile activity as well as keyword selections. Our dedicated customer care team would be happy to help you modify these at any time! Please feel welcome to reach out to us directly. Best of luck! TC Customer Experience

December 2019

Scott from Nerds Xpress

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2019

ZipRecruiter for finding talent versus finding work

Good as an employer, but not as a candidate. If looking for talent I recommend using them.

Pros

It`s a very good tool for uncovering candidates. Like all others, you take the good with the bad, but when I have used the tool in the past, I have been successful in making hires, some of whom were top-performers.

Cons

For the job seeker, the tool is not intuitive. When I have used it in my personal job searches, I received a lot of irrelevant leads, many of which were too junior or not at all related to my background. I even had a couple of sketchy opportunities come my way, but did not see an easy way to communicate with ZipRecruiter.

Reasons for Choosing ZipRecruiter

The free trial was compelling and we received good results.

Response from ZipRecruiter

Replied December 2019

Hello Scott, Thank you for sharing your review from both perspectives of a job seeker and employer. We value your feedback and offer 24/7 support for employers and job seekers too. We are glad to hear that you have made some great hires for some top performers on ZipRecruiter and we do our best to bring great talent to your job ads. We understand your concern with relevant positions on the job seeker platform and we have an alerts page with job title matching in which you can enter skill words to target the type of job you are seeking and this will send you alerts relevant to your search. Thanks for pointing that out and job seekers are able to email us directly at support@ziprecruiter.com for account support. Thanks for recommending our employer platform for those who are looking to post jobs and get great candidates. If you have any other concerns please reach out to us at 877-252-1062 and we will gladly assist you. Leticia, Tier III Support Customer Success Team

November 2019

Ian from SCW

Company Size: 11-50 employees

Industry: Security and Investigations

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Need good people for your company? ZipRecruiter is the BEST of the BEST

My overall experience with ZipRecruiter has been nothing short of outstanding. Our company has acquired 4 new software developers and 2 new sales members have been added to my team, all through ZipRecruiter! All 6 of these new employees have been crucial to the growth of our business. For that reason alone, ZipRecruiter has more than paid for itself and made our company a tremendous amount of revenue through new service and product offerings, as well as additional, qualified people to sell these new products. If you want to build a high quality team or expand your business, there is absolutely NO better tool than ZipRecruiter.

Pros

What I liked the most about ZipRecruiter was the ease of use and automation....and the results! We implemented ZipRecruiter at my company, and the process was extremely easy! Setting up our Employer account was absolutely no hassle, and their customer support was extremely quick to respond, professional, and helpful when we had some questions about our account. Additionally, it automatically scanned resumes to bring us the most qualified people for our new software development branch of business. We ended up hiring FOUR new software developers that have made it possible for our company to expand into the SaaS industry. It's been an awesome team building tool for us.

Cons

What I liked least about the software (which isn't a big deal) was their Employer Resource center didn't always work. Sometimes, we didn't want to go through the process of contacting customer service, so we wanted to access the employer resource center in their Support portal to find answers to questions for ourselves. Unfortunately, this page wouldn't load 30% of the time, so this meant delays in getting answers and requiring us to get on the phone to support. This was slightly frustrating a few times, but the performance of the software itself was outstanding and outweighed this minor nuisance.

Reasons for Choosing ZipRecruiter

We chose ZipRecruiter because it had a more intuitive resume search feature, as well as higher reviews. I also spoke to a salesperson that was outstanding at what they did. They sold me on this tool, and the results honestly exceeded my expectations. It has been great, and we plan on continuing use of our ZipRecruiter account.

Response from ZipRecruiter

Replied November 2019

Morning Ian, What an awesome review thank you so much! We are always happy to hear when ZipRecruiter works out so well for someone, couldn't ask for anything better. Tier ll Support