About Zoho Recruit

Zoho Recruit is a web-based recruiting solution for small to mid-sized businesses. The software's comprehensive applicant tracking system (ATS) includes resume parsing, automated job board posting, customized company careers pages, resume storage, and interview scheduling. Zoho's offerings include multiple specialized applications created to help users collaborate with their peers to increase productivity.

Zoho Recruit enhances the visibility of company job openings by creating a customized career webpage of the company and extend the reach by using popular job boards, social media sites, and direct sourcing. The career page developed by the software lists every job opening with complete descriptions and accepts applications for multiple job op...


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101 Reviews of Zoho Recruit

Average User Ratings

Overall

4.44 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(458)

458

4 stars

(284)

284

3 stars

(49)

49

2 stars

(9)

9

1 stars

(11)

11

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 101 results

November 2017

User Profile Picture

Kim from The Pipeline: Recruiting

Verified Reviewer

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

November 2017

Start up business with no previous experience purchasing recruiting software/platform - Very happy!

Please read my review. It's faster ;)

Pros

With other programs, I felt restrictive with package tiers-v- budget (boxed in or obligated to spend the extra money). Whereas Zoho Recruit feels more intuitive - my learning curve follows the natural progression for wanting to expand on my business and functionality. How Zoho designed this expansion process allows the user to feel more intuitive and in control of upgrades. As a business owner, it allowed me to think of my next step and stage via expense-v-reward, and build into my business growth plan. It was something I was working towards as a business, instead of as a budget. Zoho Tech Support is awesome. I never feel as though I am a number, waiting for the tech ticket, or have information read to me from Google. Tech Support actually appears to know what they're talking about! They troubleshoot while I wait, reevaluate, and adjust until it's right. And if they can't resolve it right away, they promise they'll get back in a timely manner...AND THEY DO! It's the same Support person so the value of having established a short-term relationship is welcoming. This feels more human instead of automated and institutionalized; literally, the personal touch or white glove standard.

Cons

I don't have any cons at this time, as I am still in a learning curve with adjusting recruiting model with module mapping, etc. The process has been positive and involves a LOT of customer service. My only con would be that issues found on weekend have to be held over until M-F. That creates a bottleneck for my activity, pushing weekend tasks into the "regular" work week. Please, open up a few weekend resolution hours!

August 2021

User Profile Picture

Jaideep from Glide Invest

Verified Reviewer

Company Size: 11-50 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

August 2021

Using Zoho Recruit has streamlined Applicant Management for us like no other tool

Overall experience with Zoho Recruit is excellent. I would highly recommend it to anyone who is serious about building a team and tracking all the candidates passing through their system

Pros

Zoho Recruit is an excellent Application Tracking System that has streamlined my work and made my recruiting process very efficient. Every interaction with the candidate can be traced along with the history of conversation. This help tremendously when candidates reapply. The Hiring Pipeline allows me to customize the recruiting process and keep track of how candidates are moving through the recruiting process. The workflow rules allow me to create email triggers and save time on common rule based notifications to candidates. And the auto created job postings page makes it easy for me to post new job positions and capture candidate resume and data directly into my system without writing a line of code.

Cons

Zoho's tiers are very rigid, and I would hope they would make their product more modular and allow customers to buy modules piecemeal. For a small startup, the professional and enterprise grade turn out to be very expensive, and we could easily trade some features we don't use for features we would like to use.

Reasons for Switching to Zoho Recruit

Need a tool that could do a lot more than manual tracking of candidates, especially maintaining the history of all interactions with the candidates.

May 2019

Brad from ONCALL Medical Esthetics

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

1.0

May 2019

Be Careful selecting this software to build your business

Pros

Front line customer support is excellent and they go above and beyond

Cons

HORRIBLE Quality control. They keep releasing product that simply does not work!! Error codes at the very first step. And then they want you to get online with them and show them how their stuff is broken. I did this for 2 years and I am finally fed up with providing QC services to them when they CLEARLY do not have a functioning QC or testing regime. I am now 2+ years into the build out of our business and having to consider changing the core software that runs our business at immense costs in terms of time, training, business relationships etc. Not sure what I will do, maybe just screwed and have to put up with it for another 2 years. To be crystal clear, their front line support people are excellent - above and beyond and truly great to work with so it pains me to have to write this review. But fair warning their QC is BAD and you will spend a lot of time showing them how their product does not work.. Value for Dollar is good but if you expect this software to grow with you forget i. and pay a little more for something else.

July 2021

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Hiran from Bharat Petroleum Corporation Limited

Verified Reviewer

Company Size: 10,000+ employees

Industry: Oil & Energy

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

July 2021

Hiring made organized and simple.

Hiring is made simple and structured with AI assistance.

Pros

AI assistance is available to map the candidate based on requirements and also with the percentage of matching the requirement. The remote recruiting feature helps the user to recruit the candidate virtually especially helpful during pandemic days. The video interview features help to view the candidate and to conduct the interview online. Facebook job posting feature helps to reach out the job posting on social media. The platform is available on both web and mobile applications.

Cons

The subscription plan needs to be flexible for startups and small enterprises. Mobile applications need to stabilize the user interface. Customer support needs to improve the response and resolution time. The AI assistance needs to optimise its accuracy in finding the matching talent.

February 2020

Erica from Talent Solutions Group

Company Size: 11-50 employees

Industry: Staffing and Recruiting

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

The Dream Platform

I was using Google Sheets and having to place comments on top of comments, color code to organize with tabs out the a**. This platform is Heaven compared to that, on top of being visually appealing, easy to add information and the unlimited amount of tools that can be added on to strengthen your process even more. It's great!

Pros

I loved that I could upload a .csv file (from my Google Sheets - which was my Recruiting system before Zoho) and it generated all of my leads into the platform. I did have to go through each and add or move some information around, but that didn't take very long. From there I was able to customize the layout and information templates to my liking, set up the clients and open positions, add on their automation tools for email marketing and begin sending campaigns. I was most sold when I realized the platform SOURCES through ZipRecruiter, Indeed, Monster, and many others to populate resumes for you that can be added into your candidate platform with one click!!

Cons

It took me about a day to figure out how to customize the templates for information that you want to be entered for candidates, clients, Job Positions, emails, etc. Some of the information can NOT be deleted from the template. For Instance under Clients, I didn't need Revenue and Promised Growth information, but I couldn't take that off, and a few are locked to where you have to put something within the box otherwise you cannot move forward. It's a minor annoyance that is easy to fix with a random word, but now a deal-breaker compared to everything else the platform automates and simplifies for you.

Reasons for Choosing Zoho Recruit

SmartRecruiters Hiretual

Reasons for Switching to Zoho Recruit

I utilized four different tools just to ensure the best quality and experience for my candidates and clients, it was becoming too much and getting confusing as the numbers of candidates grew. I came across Zoho in Office365 Apps and I am so thankful I did. I cannot wait to really get systems in place and experiment more with Zoho tools and apps to find better processes.