# Routeware Software Reviews, Demo & Pricing - 2026 > Review of Routeware Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/recycling/routeware-profile --- [Home](https://www.softwareadvice.com/) / [Fleet Management Software](https://www.softwareadvice.com/fleet-management/) / Routeware Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Routeware 2026: Benefits, Features & Pricing Wondering if Routeware is right for your organization? Our Fleet Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Routeware 4.5 [(11)](https://www.softwareadvice.com/recycling/routeware-profile/#reviews) Pricing Pricing available upon request ### About Routeware Routeware has been providing the best all-in-one waste management platform for routing, dispatch, customer service, resident communication, compliance, and fleet operations for over 25 years. Our mission is to help waste, recycling, and heavy-duty fleet operators use software to reduce costs, delight customers, improve waste management operations, and protect our planet. As one of the most reliable, expert partners for modern fleet management and smart city operations, Routeware powers digital transformation strategies, enabling municipalities and organizations to boost productivity, increase profitability, improve safety, enhance customer service, and achieve environmental goals. Reach out to learn more about Routeware’s top-rated waste management software. Let our team of experts and industry veterans guide you through the process from start to finish and answer any questions you may have. Wondering if Routeware is right for your organization? Our Fleet Management Software selection experts can help you in 15 minutes or less. ## Routeware User Interface ## Popular Routeware Alternatives Main Product Routeware 4.5 [(11)](https://www.softwareadvice.com/recycling/routeware-profile/#reviews) Ratings Breakdown - 4.45Ease of use - 4.30Value for money - 4.64Customer support - 4.18Functionality Pricing Available upon request Get Price Alternative Product [Samsara](https://www.softwareadvice.com/fleet-management/samsara-profile/) 4.5 [(1007)](https://www.softwareadvice.com/fleet-management/samsara-profile/reviews/) Ratings Breakdown - 4.52Ease of use - 4.27Value for money - 4.25Customer support - 4.42Functionality Pricing Available upon request Get Price Alternative Product [Motive](https://www.softwareadvice.com/fleet-management/motive-profile/) 4.5 [(1688)](https://www.softwareadvice.com/fleet-management/motive-profile/reviews/) Ratings Breakdown - 4.42Ease of use - 4.21Value for money - 4.40Customer support - 4.39Functionality Pricing Available upon request Get Price Alternative Product [One Step GPS](https://www.softwareadvice.com/field-service/one-step-gps-profile/) 4.8 [(263)](https://www.softwareadvice.com/field-service/one-step-gps-profile/reviews/) Ratings Breakdown - 4.86Ease of use - 4.78Value for money - 4.83Customer support - 4.73Functionality Pricing Starting at $13.95 per month Get Price Alternative Product [Motus](https://www.softwareadvice.com/fleet-management/motus-profile/) 4.7 [(473)](https://www.softwareadvice.com/fleet-management/motus-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.63Value for money - 4.63Customer support - 4.62Functionality Pricing Available upon request Get Price Alternative Product [Elite EXTRA](https://www.softwareadvice.com/fleet-management/elite-extra-profile/) 4.7 [(389)](https://www.softwareadvice.com/fleet-management/elite-extra-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.58Value for money - 4.77Customer support - 4.56Functionality Pricing Starting at $24.00 per month Get Price ## Routeware Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Routeware Features - Popular features found in Fleet Management Employee Management Fuel Management Geographic Maps Incident Reporting Inspection Management Maintenance Management Mileage Tracking Route Optimization VIN Lookup Work Order Management - More features of Routeware Access Controls/Permissions Accounting Activity Dashboard Activity Tracking Alerts/Notifications API Approval Workflow Audit Trail Automated Scheduling Billing & Invoicing Compliance Management Container Management Contract/License Management Cost Tracking Customer Database Customizable Reports Data Import/Export Delivery Tracking Dispatch Management Document Management Drag & Drop Driver Management Electronic Payments Electronic Signature Electronics Recycling Equipment Tracking Expense Tracking Fleet Management For Recycling Industry Fuel Tracking GPS Inventory Management Job Management Job Tracking Live Driver Tracking Location Tracking Logistics Management Mobile Access Order Management Order Tracking Payment Processing Performance Metrics Plastics Recycling Preventive Maintenance Price/Margin Management Pulp & Paper Recycling Purchase Order Management Quotes/Estimates Real-Time Monitoring Real-Time Updates Reporting & Statistics Residential Properties Route History Route Management Routing Scheduling Scrap Recycling Search/Filter Self Service Portal SMS Messaging Status Tracking Territory Management Third-Party Integrations Tire Management Transportation Management Vehicle Tracking Voice Recognition Waste Collection Waste Disposal Waste Management Waste Profiles Waste Tracking Workflow Management ## Routeware Integrations Samsara Integration rated undefined from -1 review ArcGIS Integration rated undefined from -1 review Geotab Integration rated undefined from -1 review ## Routeware User Reviews Overall Rating 4.5 Ratings Breakdown 5 64% 4 27% 3 9% 2 0% 1 0% Secondary Ratings Ease of Use 4.5 Value for money 4.3 Customer support 4.6 Functionality 4.2 Have you used Routeware and would like to share your experience with others? Jeremy S. Verified reviewer Government Administration 501-1000 employees Used daily for more than 2 years Reviewed November 2020 A must have for Solid Waste Service 5 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: \-Easy UI for the drivers to use -Available customization for different billing software -Excellent Support Service -Amount of data collected is excellent -Route optimization available through Easy Route -Option to export Route Data to use in other applications -Automatic Pictures when needed Cons: \-Out of the box Reports lacking for our needs (Custom reports can be made at extra cost) Read More TT TJ T. Verified reviewer Environmental Services 51-200 employees Used daily for more than 2 years Reviewed November 2020 Routeware Partnership 5 Routeware has been a great vendor, we look at them as a partnership of technology for our company. They are willing to listen to our problems and work side by side with our team to develop a feasible solution. We have been very successful working with the Routeware team to destining custom solutions for our needs. We find that once all in a room/conference call we have very similar and achievable goals. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: The functionality and willingness for Routeware to integrate with other products even if they are a competitor. Also, the open mindedness from Routeware team to help identify improvements and development projects with their team and our team Cons: Sometimes there can be a lag on responses, but this has gotten much better over the last 6 months Reasons for choosing Routeware Felt they had the best solution and above all the most willing to work with us on development projects Read More ZA Zach A. Verified reviewer Construction 11-50 employees Used daily for less than 2 years Review source Reviewed February 2025 Mediocre Product Wasted Time 3 I do not recommend this software. You will spend alot of time auditing your billing was done correct so that you dont lose revenue and alot of time waiting for dispatch screens to load Ratings Breakdown 3 Ease of use 1 Value for money 2 Customer support 2 Functionality Pros: The look and feel of the software has great potential. Cons: Constant dispatch Map issues. Lags alot and creates wasted efficiencies. They are constantly updating software without using a sandbox causing breakdowns in the system that they dont rectify until there customers bring it up and then that isnt resolved in timely fashion Reasons for switching to Routeware Technical support was non existent or not timely Vendor Response Hi Zach, We appreciate your feedback and are sorry to hear about your experience. Ensuring accurate billing and smooth dispatch operations is a priority for us, and we’re actively working to improve system performance and reduce inefficiencies. If you’re still running into issues, our team would love to connect and help troubleshoot. Let us know how we can support you! - The Routeware Team Replied March 2025 Read More VR Verified Reviewer Utilities 51-200 employees Used daily for less than 2 years Reviewed November 2020 My Routeware Experience 5 Our experience with Routeware over the recent years has been phenomenal. Everyone from the top down has always been up front about their product and have stood behind it. They have an excellent team. Their support group have been a pleasure to work with and have always responded to our needs immediately and efficiently. We're proud and grateful that they've provided my department with great equipment to help with our daily operation and continue to provide essential service to our community. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It is very easy to use. The software provides many key features in managing your daily operation very effectively. It's very efficient and cost effective as well. Cons: We have run into some data issues of reading RFID tags and/or connection issues of sending or capturing data to and from the equipment in the field. However, these are minor issues which were resolved immediately. Other than that, everything else works fine. Reasons for choosing Routeware Importantly was the compatibility with our billing software, AMCS Tower 7.0. Giving us the opportunity to reach out to a list of their customers and getting their feedback was very important. They're located in Oregon which is nearby and the ability to provide us the customer support that we need most. Overall, we felt that the introduction meeting from day 1 went very well and they were able to provide us the answers we were looking for in our previous product. I immediately felt the connection throughout our meeting. I'm happy to have secure an awesome working relationship with this vendor. Reasons for switching to Routeware Consistent data hardware and software issues, unable to a get an accurate reading of containers in the field by using GPS, very poor customer service support (located in Ireland) big time difference, their software was incompatible with our billing system, the OBC's were ineffective and not user friendly per the operators. Read More AC Abel C. Verified reviewer Transportation/ Trucking/ Railroad 51-200 employees Used daily for more than 2 years Reviewed November 2020 Incorporating Technology 5 Overall, the experiences I've had with the Routeware team have been great. Flexible in meeting our business needs and you definitely feel heard when and if there are any issues. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Integrates with our current back end system. Data transfers between both Routeware and our back end system, including date/time stamps of when stops get picked up, geocodes of there the driver is when they complete or "block" the stop, weights of every container transfer in real time from Routeware to our back end system and in the correct spot in our back end system. Pictures drivers take attach themselves to the correct stop and show up in our back end system. They also have an RFID option, which we are testing now, which also integrates with our scales, so we will be getting verification that the correct container was picked up and a weight all at the same time. Not only that, but Routeware has made it so when the tag is read, it selects the stop on the drivers tablet, even if it's not being done in the correct order, eliminating a part of the driver interacting with the tablet. Cons: Support team is good when you call them, but when you're told you need to get a piece of hardware that didn't come with the initial equipment purchase in order to troubleshoot something, then that can be a little disheartening. Pricewise, it's a bit on the expensive side and those with only a handful of trucks in their operation should steer away and stick with paper route sheets until you've got at least a 12-15 trucks in your fleet. Read More NR Nathan R. Verified reviewer Government Administration 11-50 employees Used daily for more than 2 years Review source Reviewed November 2020 Routeware is what we needed 4 The folks are all very accommodating and the customer service is spot on. The system itself has very little issues running and is very robust. There are VERY few downtimes which says a lot considering all that goes into it. Ratings Breakdown 3 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The software allows me as a supervisor to have a vast amount of live information regarding crews in the field. I have a tremendously increased knowledge of how the crew is doing and trouble areas are identified much earlier in the day. It also gives me much more information to be able to identify my top performers and pinpoint trouble areas of my low performers. The crew finally has a way to communicate what they see in the field to the office staff answering calls. It truly is a game changer, and I do not ever want to go back to an operation that does not use it. Cons: The "Geo Pins" in the beginning we extremely difficult to set and then fine tune. It took an immense amount of work to get the system up and running to a point that everyone was comfortable using the program daily. The crew is at first resistant to using and there is a huge learning curve, in order for us to get the information we want to fully utilize the system. User reports are a nightmare to sort through. The information available is seemingly limitless and would pay huge dividends but it is so difficult to navigate that people get frustrated and give up. Read More RS Robert S. Verified reviewer Government Administration 1001-5000 employees Used daily for more than 2 years Reviewed November 2020 Routeware Review 4 Overall, I would recommend this company be considered in your search, they have been a valuable partner in our program. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Routeware has proven to be an all around dependable operations program. It is a web based solution that easily integrates with back office programs. They offer RFID reading /capture technology for better GPS and asset management. The learning curve is not burdensome, for the luddites. The customer service is better than their competitors. Cons: To be more competitive in this niche they will need to focus more on a customer billing option, that is web based. There are a couple items that take getting used to, such as carts not on a route will not be recognized. Reasons for choosing Routeware RFID read rates and customer engagement Reasons for switching to Routeware We were in search of a system that offered better RFID read rates and that responded to customer concerns. Read More TB Tyler B. Verified reviewer Government Administration 501-1000 employees Used daily for more than 2 years Review source Reviewed November 2020 Routeware routing system 5 Our overall experience has been very good. Customer service is very responsive. The product itself does exactly what we needed it to do and has delivered on its promise to help us run more efficiently. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This system helped us get our arms around a very antiquated (paper maps) system that we had been using for years in a city that is growing steadily year after year. We have improved our efficiencies, our collections schedules, our customer accountability, and our ability to charge more accurately for the services we provide. Cons: User reports are not as user friendly as could be. Read More AS Austin S. Verified reviewer Transportation/ Trucking/ Railroad 51-200 employees Used daily for more than 2 years Review source Reviewed November 2020 Waste collection software that is the best! 5 Routeware has been an amazing tool for us to use over the last several years. The bread crumbing of routes paired with the picture taking ability of the tablets makes true misses a thing of the past. We stopped printing routes which saves us up to 15,000 sheets of paper today. Overall great experience. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: The ability to track all of your collection vehicles and the collection of data that can be used to improve routing. Cons: The user reports could be more automated and a best practices for reporting could be utilized. Read More CL Cody L. Verified reviewer Government Administration 51-200 employees Used daily for more than 2 years Review source Reviewed November 2020 Information System 4 Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: Being able to dispatch helper routes when sick calls arise. Cons: The installation process needs to be improved. 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