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AssureHire vs Asure Payroll & Tax Management

AssureHire vs Asure Payroll & Tax Management

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Overall Rating
4.6 (32)
4.2 (134)
Ease-of-Use
4.7 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
3.9 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
January 8, 2024
August 22, 2024
Pros/Cons
  • Pros

  • Sensitive content hidden] is awesome. She was so helpful and made the choice very easy after interviewing other companies she had an excellent sales presentation and followed up the entire way.
  • Sensitive content hidden] has been our rep since the beginning and we're very happy with our choice. AssureHire has been great.
  • The cost was similar to other systems but we're very happy with the level of customer support that they have offered, as well as the ease of using the system itself.
  • Cons

  • SSA-89 Form, we do see some delays with this when running a background check & candidates are hesitant to open or unaware.
  • Quantiferon TB lab results takes weeks sometimes to get back. But, this may be a lab error and not assurehire.
  • Please overhaul your authorization form, specifically, when it comes to candidates in the Fargo, ND area and finding collection facilities, they get an error message each time.
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  • Pros

  • We've had a very good experience. We've use Asure to do payroll in our small business for sometime now and are very happy with it.
  • It's very important that i receive a "RAPID RESPONSE. And Asure is that and many other great services.
  • We have been very satisfied with Asure Payroll & Tax Management. The proof is in staying loyal to them even when other companies have tried to get us to switch to their companies.
  • Cons

  • No one seems to know what anyone else is doing or what is going on and the lack of communication is awful.
  • Lack of response from anyone there. Lack of follow up when asking and paying for custom reports, takes over 2 months to get one file created that we need.
  • Adding columns to view different categories is a bit confusing and trying it cut a separate Vacation Payout check should be easier to do.
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Pricing Range
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3 Recommendations
165 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos