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AssureHire vs Certn

AssureHire vs Certn

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Overall Rating
4.6 (32)
4.8 (77)
Ease-of-Use
4.7 / 5
4.8 / 5
Value for Money
4.5 / 5
4.7 / 5
Customer Support
4.5 / 5
4.8 / 5
Functionality
4.5 / 5
4.6 / 5
Last Review Written
January 8, 2024
July 26, 2022
Pros/Cons
  • Pros

  • Sensitive content hidden] is awesome. She was so helpful and made the choice very easy after interviewing other companies she had an excellent sales presentation and followed up the entire way.
  • Sensitive content hidden] has been our rep since the beginning and we're very happy with our choice. AssureHire has been great.
  • The cost was similar to other systems but we're very happy with the level of customer support that they have offered, as well as the ease of using the system itself.
  • Cons

  • SSA-89 Form, we do see some delays with this when running a background check & candidates are hesitant to open or unaware.
  • Quantiferon TB lab results takes weeks sometimes to get back. But, this may be a lab error and not assurehire.
  • Please overhaul your authorization form, specifically, when it comes to candidates in the Fargo, ND area and finding collection facilities, they get an error message each time.
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  • Pros

  • Canadian company that has excellent customer service. Easy to implement software solution and our customers love the instant reports that helps them with their tenant selection process.
  • Also I've had someone reach out to me to clarify things with me that would be best for our organisation so its really appreciated that they care about the user.
  • Tanya has been a great help and we appreciate her being so patient with us as we are learning the ins and outs.
  • Cons

  • No commercial credit checks (yet). This is borderline negative, but I expect this product to form a central part of risk management for all our clients' needs.
  • Only Con about this product is that it is not valid for all platforms, meaning criminal background report is not for all other companies that may need it.
  • The software leaves a lot of room for user error and can delay some applications.
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos