Certn vs Checkr
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.8 / 5
4.7 / 5
Value for Money
4.7 / 5
4.4 / 5
Customer Support
4.8 / 5
4.2 / 5
Functionality
4.6 / 5
4.5 / 5
Last Review Written
July 26, 2022
September 1, 2024
Pros/Cons
Pros
- My mind is at ease when using their services. I also really appreciate the friendly service, when I have had questions in the very beginning, the online help was easy and quick to use.
- We have mostly enjoyed our experience with Certn, and when we didn't, their customer service team did their best to rectify it within a very reasonable time. I would recommend Certn to any business.
- Also I've had someone reach out to me to clarify things with me that would be best for our organisation so its really appreciated that they care about the user.
Cons
- No commercial credit checks (yet). This is borderline negative, but I expect this product to form a central part of risk management for all our clients' needs.
- Only Con about this product is that it is not valid for all platforms, meaning criminal background report is not for all other companies that may need it.
- The software leaves a lot of room for user error and can delay some applications.
Pros
- They were super helpful when we needed a copy of their SOC 2 report for compliance, AND when I needed access to their Canadian Checkr portal. The Support team were friendly and quick to help.
- We really appreciate the ability to pick and choose what features we want and that Checkr has a pricing solution for any combination of features.
- The best feature was the ability to integrate this into our church's database software, Planning Center Online.
Cons
- It didnt tell me what it would search for, such as criminal charges.
- No paper work, any time results, more to digitialization, no need to store verification forms physically for future use prospective.
- Ineffective data retrieval. They found a person by the same last name.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
