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Certn vs Checkr

Certn vs Checkr

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Overall Rating
4.8 (77)
4.6 (276)
Ease-of-Use
4.8 / 5
4.7 / 5
Value for Money
4.7 / 5
4.4 / 5
Customer Support
4.8 / 5
4.2 / 5
Functionality
4.6 / 5
4.5 / 5
Last Review Written
July 26, 2022
September 1, 2024
Pros/Cons
  • Pros

  • Canadian company that has excellent customer service. Easy to implement software solution and our customers love the instant reports that helps them with their tenant selection process.
  • Also I've had someone reach out to me to clarify things with me that would be best for our organisation so its really appreciated that they care about the user.
  • Tanya has been a great help and we appreciate her being so patient with us as we are learning the ins and outs.
  • Cons

  • No commercial credit checks (yet). This is borderline negative, but I expect this product to form a central part of risk management for all our clients' needs.
  • Only Con about this product is that it is not valid for all platforms, meaning criminal background report is not for all other companies that may need it.
  • The software leaves a lot of room for user error and can delay some applications.
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  • Pros

  • Very easy to teach people how to use it and it's super great that they can integrate with a lot of HRIS for automation.
  • They were super helpful when we needed a copy of their SOC 2 report for compliance, AND when I needed access to their Canadian Checkr portal. The Support team were friendly and quick to help.
  • My over all experience for the Checkr is Very helpful in a way to determine the most important details of the applicant and I am satisfied on it's service.
  • Cons

  • It didnt tell me what it would search for, such as criminal charges.
  • No paper work, any time results, more to digitialization, no need to store verification forms physically for future use prospective.
  • Ineffective data retrieval. They found a person by the same last name.
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Pricing Range
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$
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$
Product Demo & Screenshots
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos