Certn vs GoodHire
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.8 / 5
4.8 / 5
Value for Money
4.7 / 5
4.7 / 5
Customer Support
4.8 / 5
4.8 / 5
Functionality
4.6 / 5
4.7 / 5
Last Review Written
July 26, 2022
April 1, 2024
Pros/Cons
Pros
- Canadian company that has excellent customer service. Easy to implement software solution and our customers love the instant reports that helps them with their tenant selection process.
- Also I've had someone reach out to me to clarify things with me that would be best for our organisation so its really appreciated that they care about the user.
- Tanya has been a great help and we appreciate her being so patient with us as we are learning the ins and outs.
Cons
- No commercial credit checks (yet). This is borderline negative, but I expect this product to form a central part of risk management for all our clients' needs.
- Only Con about this product is that it is not valid for all platforms, meaning criminal background report is not for all other companies that may need it.
- The software leaves a lot of room for user error and can delay some applications.
Pros
- It's super easy to use the platform, the customer service is OUTSTANDING. Always friendly and super helpful.
- Beyond that the ease of use for both the company and the candidate, the quick turnaround, and the simplicity in reporting make the product fantastic.
- I researched a handful of different companies to do background checks and was highly recommend GoodHire. I now recommend GoodHire to others as an easy-to-use platform that is affordable and quality.
Cons
- It was frustrating coordinating with job, background check and making sure everything matched. There was a problem when I wrote the wrong end date to a job.
- The downside is all of those additional checks add up in cost very quickly.
- It is confusing because you don't ever get confirmation that the report you paid for is complete.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
