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RefNow vs VidCruiter

RefNow vs VidCruiter

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Overall Rating
4.7 (363)
4.6 (118)
Ease-of-Use
4.7 / 5
4.4 / 5
Value for Money
4.6 / 5
4.7 / 5
Customer Support
4.6 / 5
4.8 / 5
Functionality
4.7 / 5
4.4 / 5
Last Review Written
September 30, 2024
November 23, 2023
Pros/Cons
  • Pros

  • Referencing is so important to us and we really appreciate RefNow’s amazing customer service.
  • That it was very friendly to use it to recommend a partner for a job. I do it at my own time, and you have the flexibility to do it once you are free of work.
  • I think it's a great system, and I love that it has a charitable arm and offers charities free use.
  • Cons

  • This has a very impatient feel about it for the person receiving the reference request.
  • Encounters of occasional technical glitches, such as slow performance, or connectivity problems.
  • It can be difficult to add more users to the site.
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  • Pros

  • I have been using Vidcruiter for 2 years and am continually impressed by their speedy customer service. No matter when I reach out with a question they are quick to respond and helpful.
  • I love how easy it is to use. Even things that seem somewhat intricate, their customer service is great and they're always there to help you.
  • We are trying to optimize our recruiting process so that we save time and find great candidates, while also giving candidates a fantastic and streamlined experience.
  • Cons

  • Its filters new applicants, it needs to show the applicants scores on the front page and it needs an fired button.
  • Some features and processes don't feel intuitive or logical. This makes somethings hard to design and/or implement.
  • We were limited in the number of people that we could conduct phone interviews with, so our process relied very heavily on resume screening.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Product Screenshot
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos