# Ambassador Software Reviews, Demo & Pricing - 2026 > Review of Ambassador Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/referral-management/ambassador-profile --- [Home](https://www.softwareadvice.com/) / [Referral Software](https://www.softwareadvice.com/referral-management/) / Ambassador Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/referral-management/ambassador-profile/alternatives/) # Ambassador 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Ambassador 4.1 [(26)](https://www.softwareadvice.com/referral-management/ambassador-profile/#reviews) Pricing Pricing available upon request ### About Ambassador Ambassador is a cloud-based referral platform that helps businesses in IT, fashion, healthcare, retail, real estate, insurance, hospitality, and other sectors track referral traffic, manage influencer marketing, and optimize programs from a unified platform. It simplifies and automates all aspects of setting up referral programs so that companies can create personalized experiences for their customers throughout the entire customer journey, from onboarding to lifetime value. Its key features include multiple campaigns, omnichannel capabilities, email automation, SSO, and advanced analytics. Ambassador provides an API, which facilitates integration with several applications, including WooCommerce, Shopify, Sendgrid, Stripe, Mailchimp, and HubSpot. ## Ambassador User Interface ## Popular Ambassador Alternatives Main Product Ambassador 4.1 [(26)](https://www.softwareadvice.com/referral-management/ambassador-profile/#reviews) Ratings Breakdown - 3.96Ease of use - 3.77Value for money - 4.12Customer support - 3.83Functionality Pricing Available upon request Alternative Product [Post Affiliate Pro](https://www.softwareadvice.com/affiliate/postaffiliatepro-profile/) 4.7 [(701)](https://www.softwareadvice.com/affiliate/postaffiliatepro-profile/reviews/) Ratings Breakdown - 4.29Ease of use - 4.52Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $79.00 per month Alternative Product [Tracknow](https://www.softwareadvice.com/affiliate/tracknow-profile/) 4.9 [(19)](https://www.softwareadvice.com/affiliate/tracknow-profile/#reviews) Ratings Breakdown - 4.95Ease of use - 4.89Value for money - 4.89Customer support - 4.89Functionality Pricing Starting at $116.00 per month Alternative Product [Referral Factory](https://www.softwareadvice.com/influencer-marketing/referral-factory-profile/) 4.8 [(152)](https://www.softwareadvice.com/influencer-marketing/referral-factory-profile/reviews/) Ratings Breakdown - 4.77Ease of use - 4.74Value for money - 4.92Customer support - 4.69Functionality Pricing Starting at $200.00 per month Alternative Product [Trackdesk](https://www.softwareadvice.com/referral-management/trackdesk-profile/) 4.8 [(140)](https://www.softwareadvice.com/referral-management/trackdesk-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.72Value for money - 4.64Customer support - 4.61Functionality Pricing Starting at $249.00 per month Alternative Product [Avelon](https://www.softwareadvice.com/affiliate/avelon-profile/) 4.9 [(126)](https://www.softwareadvice.com/affiliate/avelon-profile/reviews/) Ratings Breakdown - 4.73Ease of use - 4.68Value for money - 4.80Customer support - 4.72Functionality Pricing Starting at £60.00 per month ## Ambassador Pricing and Plans Starting price: Pricing available upon request Free Trial Free Version Basic Pricing available upon request No plan information available ## Ambassador Features - Popular features found in Referral Campaign Management Commission Management Conversion Tracking Customer Segmentation Email Marketing Employee Referral Management Incentive Management Lead Engagement Multi-Channel Marketing Performance Metrics Reporting & Statistics Third-Party Integrations - More features of Ambassador Activity Dashboard Activity Tracking Affiliate Management Alerts/Notifications API Campaign Analytics Contact Management CRM Customizable Branding Customizable Reports Customizable Templates Data Import/Export Discount Management Engagement Tracking For Customer Referrals Fraud Detection Lead Capture Lead Generation Lead Management Loyalty Program Multi-Campaign Promotions Management Real-Time Reporting Referral Templates Referral Tracking Rewards Management ROI Tracking Social Media Integration Social Promotion ## Ambassador Integrations Mad Mimi Integration rated undefined from -1 review Adobe Commerce Integration rated undefined from -1 review Recurly Integration rated undefined from -1 review Salesforce.org Nonprofit Cloud Integration rated undefined from -1 review SendGrid Integration rated undefined from -1 review HubSpot CRM Integration rated undefined from -1 review See all 10 integrations ## Ambassador User Reviews Overall Rating 4.1 Ratings Breakdown 5 65% 4 8% 3 12% 2 4% 1 12% Secondary Ratings Ease of Use 4.0 Value for money 3.8 Customer support 4.1 Functionality 3.8 Have you used Ambassador and would like to share your experience with others? Jason V. Verified reviewer Internet 2-10 employees Used unspecified for free trial Review source Reviewed August 2015 Excellent way to get your customers and fans to grow your business 5 Ambassador provides all of the tools and automations necessary to get your customers and fans to work for you. The marketing concept of this is great, but trying to do the tasks that this software provides separately would be time consuming and expensive. Ambassador manages these tasks (e.g. ambassador on-boarding, communications, etc.) to make it simple and easy to run your referral marketing program with ease. Lastly, they provide excellent support on the product and are willing to go the extra mile in assuring that you use the system properly to see results. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support Pros: I love how the system handles referral commission payouts. This is one of the key aspects that allows you to scale your program without having to continually hire staff to manage it. I also love how you can manage communication between you and your ambassadors. Having this all in one system makes it feasible for someone to manage. Cons: The software is priced at a premium and the percentage referral commission share is the only drawback I see at the current time. I wouldn't mind paying a larger monthly fee, versus annual subscription, for the plans that remove the referral commission share. Maybe even a lighter version would help, especially for start-ups that don't have too much cash to play with. Read More DL David L. Consumer Goods 2-10 employees Used daily for less than 12 months Review source Reviewed March 2017 Powerful Referral / Affiliate Platform 5 We researched the market extensively as we were evaluating platforms to launch our referral & affiliate programs. GetAmbassador combined all of our key requirements: ability to create and launch multiple campaigns as our referral programs vary depending on customer and prospect types. We also found this platform to be a great fit for an affiliate program with partners. Our customers and partners love the ability to track their referrals on the robust dashboard. For our team it is also invaluable as we can effectively monitor, evaluate and manage our campaigns. We also loved the ability to provide cash, gift cards and / or store credits. The most impressive part of our experience was the organized and very responsive customer on-boarding and on-going support. This is a world class company and we look forward to many more successful years working with GetAmbassador! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Multi-campaign capabilities, dashboard, great referral platform and works very well as an affiliate platform as well. We also really liked the versatility in payment methods, including cash (paypal, bank transfer, dwolla), gift cards, store coupons, voucher codes. We also felt the customer on-boarding and on-going support were excellent! Cons: Given that it is a robust platform, it does take some up front effort to get it setup properly. It also requires an on-going commitment and focus to make the program successful. The GetAmbassador team was exceptional in helping us work through the implementation and continue to work with us on maximizing the effectiveness of our campaigns Read More VR Verified Reviewer Education Management 2-10 employees Used daily for more than 2 years Review source Reviewed November 2022 Terrible 1 Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: The software does a good job of running affiliate campaigns, the analytics are good, but... Cons: Imagine building up an entire affiliate business over 5 years — and then GetAmbassador company comes in, and says "Things are going well? We're raising our prices. So now you have to pay a lot more money, otherwise we're going to shut down all your revenue and links" And that's what happened with GA. The process was very painful and unfriendly. I didn't hear back from support until I finally left a bad review, and then somehow I got a personal phone call on my cell sweet talking me to take down the review. Just really hurt from this company, and this is your warning not to work with them. Read More JL Jenny L. Used daily for less than 12 months Review source Reviewed February 2018 Great product with exceptional support 5 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Ambassador's functionality is flexible enough to customize to our needs. There hasn't been a recent instance where I was unable to tailor the software to do something to fit my business needs. I've been able to utilize so many features from their API, to webhooks, to mobile integration. Our Customer Experience team also uses the software and has applauded its intuitive ease of use. Ambassador offers phenomenal support for the software. Starting with setup, Ambassador is there every step of the way. The integration process was pretty easy, even when we were transitioning from another referral software. My customer rep has been immensely helpful, answering any questions I couldn't find answers to on the support page, and clearly explaining aspects of the software to fit my needs. Cons: Integrating with their Editor Portal (in order to track conversions) was a little tricky at first. The software is a little pricy, but with a fixed cost the upside can be tremendous. I wish there was a little more customizability in campaign structure. Read More Alex A. Verified reviewer Real Estate 51-200 employees Used weekly for less than 12 months Review source Reviewed December 2017 Robust, Flexible, Integrated and Easy to Implement. It's clear why they're the leader in the space. 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We did due diligence on all of the top platforms and it's clear why Ambassador is a leader in the space. It's the most flexible, robust and integrated platform on the market. Beyond the product, the team is top notch and made implementation seamless, quick and easy. Cons: This is less about Ambassador and more about referral marketing. Launching and scaling a referral program (successfully) takes commitment and resources from all relevant departments (marketing, sales, service, product, etc). Maximizing success is a byproduct of how well you integrate it into your marketing mix. Select a system that makes integrating it into your marketing mix easy. Read More Dean F. Verified reviewer Non-Profit Organization Management Self-Employed Used monthly for less than 12 months Review source Reviewed October 2022 A Waste of Money, Time and Energy 1 Overall, Ambassador is a painful experience—I would never recommend it. There are definitely better options out there. Ratings Breakdown 1 Ease of use 1 Value for money 2 Customer support 1 Functionality Pros: Some of the staff were helpful and nice, at times. Cons: The original idea of using Ambassador to track referrals turned out to be too hard to implement. We ended up finding an easier solution, which also cost less money. Reasons for choosing Ambassador I got caught up in the moment and made a bad buying decision. Read More VR Verified Reviewer Hospital & Health Care 11-50 employees Used daily for less than 6 months Review source Reviewed July 2022 HORRIBLE CUSTOMER SERVICE - RuN!!!! 1 HORRIBLE. Don't work with them. Worst experience of my life. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Software sucks. Bland interface. Boring display for users. Not engaging at all. Cons: Sales staff lie to you to get you to buy the annual plan. Then, once the implementation team realizes that the sales team lied, they try to help but are unable to help when the sales is based on lies. Unable to use the software and they keep charging me and lying about not charging me. Liars. Reasons for switching to Ambassador Thought Ambassador would be better but it was way worse. Read More Edward D. Verified reviewer Music 501-1000 employees Used weekly for more than 2 years Review source Reviewed December 2021 Great product for any ambassador program! 5 Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: Ease of use, multiple features, and excellent customer service! Cons: We reached a point where we hit the ceiling of what we wanted to do with our program vs. what we could do. Read More VR Verified Reviewer Computer Software 51-200 employees Used daily for less than 6 months Review source Reviewed October 2017 Fantastic customer success team, easy to set up, and a fantastic our of the box solution. 5 Referral marketing is the most powerful form of marketing. Ambassador helps you achieve results quickly with an out of the box solution. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Had everything we needed out of the box. Full tracking of all referrals and referrers. Easy to integrate with our other systems, and our customers love it! We have seen a fantastic response from our customers and are generating hundreds of ambassadors. Cons: There are a few minor issues I've had with adding in ambassadors manually, but I have always received a quick response from our customer success manager and always have my issues fixed within an hour. Read More VR Verified Reviewer Computer Software 51-200 employees Used other for less than 2 years Review source Reviewed March 2018 Too costly for our needs (not their fault) 3 Ratings Breakdown 3 Ease of use 3 Functionality Pros: Did everything needed for tracking referrals. Easy to integrate into our website and for customers to interact with. Cons: Just didn't generate the revenue needed to justify the existence. That's obviously not the product's fault. Read More Showing 1 - 10 of 26 Reviews Load More Reviews ## Ambassador Popular Comparisons [Trackdesk vs Ambassador](https://www.softwareadvice.com/referral-management/ambassador-profile/vs/trackdesk/)[Post Affiliate Pro vs Ambassador](https://www.softwareadvice.com/referral-management/ambassador-profile/vs/postaffiliatepro/)[Avelon vs Ambassador](https://www.softwareadvice.com/referral-management/ambassador-profile/vs/avelon/)[UpPromote: Affiliate Marketing vs Ambassador](https://www.softwareadvice.com/affiliate/affiliate-marketing-by-secomapp-profile/vs/ambassador/) [Compare All Alternatives](https://www.softwareadvice.com/referral-management/ambassador-profile/alternatives/) ## See what companies are saying about Software Advice