About Blitz

Blitz is a cloud-based customer relationship management (CRM) solution that caters to small and midsize businesses and helps them to manage their interactions with existing and potential customers. It can be tailored to suit businesses in industries such as real estate agents, mortgage brokers and non-profits. In addition to its standalone sales automation and marketing automation modules, Blitz offers call center, field service functionality and more.

Blitz helps companies to manage sales processes and capture relevant leads. The solution offers users pop-up notifications, functionalities to schedule follow-ups and a reporting and analytics engine that helps them to generate custom reports, which help them to spot trends and make business-rela...


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54 Reviews of Blitz

Average User Ratings

Overall

4.69 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(40)

40

4 stars

(13)

13

3 stars

(0)

0

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 54 results

February 2019

User Profile Picture

Tyler from P&C Revolution

Verified Reviewer

Company Size: 2-10 employees

Industry: Insurance

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Back to Blitz!

Overall it's been pretty fantastic. [SENSITIVE CONTENT HIDDEN] is a great support specialist. It's easy for me to do what I need with my leads and customers. Update information, upload files, tag them, Etc.

Pros

I love the workflows feature. Having automated email built into an already robust lead system and CRM is a major perk. The ability to easily customize, categorize, and tag lead types so it's easy to find exactly what you're looking for is also really nice.

Cons

The only thing I might say that I don't like is that I can't activate, deactivate, or customize workflows myself. You have to call support to do that. But the robust functionality far outweighs this issue.

Response from Double A Solutions

Replied February 2019

Thanks for the feedback Tyler! We are glad you are loving the workflow feature! Recently we pushed a software release so you are able to turn workflows on and off depending on if your account status (user or admin). Give us a call if you have any additional questions! :)

July 2019

Suzanne from Ronald Schocker, Farm Bureau

Company Size: 2-10 employees

Industry: Insurance

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2019

Blitz for Bucks

Love the whole experience. We started with just one user and have grown our business. We have now expanded to 5 users. We are able to customize it per user based on their individual needs and focus within the company.

Pros

It's very easy to use. It its customizable to our needs. It organizes the day for our whole office. The support I receive from our account executive is amazing. He listens to what I would like the software to do and helps to make it happen. He is quick to response and truly " gets it".

Cons

I don't like that a couple of features that I want to add to my customization are not available yet. I would like to be able to simply hit the enter key when searching for a client.

Reasons for Choosing Blitz

Efficiencies and ease of use. Customer service has kept us using the product.

Response from Double A Solutions

Replied August 2019

Thanks for your review Suzanne! We really appreciate hearing feedback on our system and how it is helping you grow your business.

January 2016

Mark from Cantyh Insurance Agency

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

1.0

Customer support

1.0

January 2016

I can not figure out how this is going to work with my leads

this is my 2nd year using this ...I still can not figure out how it works and what it can do for me. I did load 3033 leads into it today with help from Julie. She seemed to know what she was doing but I did not see how its going to help me. I guess I need more time to figure this out.

May 2021

Teal from Crowe and Associates

Company Size: 2-10 employees

Industry: Insurance

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

May 2021

Blitz is a great tool

Blitz has been a great help keeping all my client and agent information in one place. It is easy to run a report on whatever you need.

Pros

I like how easily you can enter new information into the system. It is also easy to update information and make any necessary changes. We can track status of both clients and agents with the use of this system.

Cons

The cons are that I do not even know how to use all the great features of the is tool. We are only using about 1/4 of the tools this system has to offer. So the only problem is that I have not put enough time into learning what Blitz has to offer.

Response from Double A Solutions

Replied May 2021

Thank you for your review, Teal! We appreciate hearing the feedback. Hopefully, you will have some time to get into the other features Blitz has to offer. There are some really cool tools to save you time in the long run! :)

July 2017

Kyle from Allstate Insurance

Company Size: 2-10 employees

Industry: Insurance

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2017

Very smooth, plenty of options, and great customer support.

Sometimes I do not like that the blitz features do no work together with Allstate features, but I believe that is more the fault of Allstate.

Pros

I like how they continue to improve the software, as well as take feedback from the users. One of the customer rep is very helpful every time I speak with her, and she checks on us frequently. Great customer support for a great product.

Response from Double A Solutions

Replied July 2017

Thank you for the feedback Kyle! We really appreciate it and will share the great feedback with Diane!