About Genius Referrals

Genius Referrals leverages automation technology to unlock the incredible power of referral marketing and convert consumers into brand advocates. The system integrates with third-party platforms and uses the opportunity to build a robust business.


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20 Reviews of Genius Referrals

Average User Ratings

Overall

4.35 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(14)

14

4 stars

(3)

3

3 stars

(1)

1

2 stars

(0)

0

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 20 results

March 2015

Melissa from AMC Mortgage

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

March 2015

Valuable software that has paid for itself

We had been talking about implementing a referral bonus program for some time but didn't have a great way to implement in the way that we envisioned. When I discovered Genius Referrals it seemed like the perfect solution and it really has been. The templates are very easy to use and we set up our campaign literally in minutes. The monitoring on it is awesome so it's simple to track what's working and adjust as needed. I'm so glad we discovered this software.

August 2016

Thereas from Eat To Perfrom

Company Size: 11-50 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2016

Exactly what we were looking for...

I looked high and low for a solution. We were very clear, we did not want an "affiliate" program that required us to pay out "commissions" but rather, "prizes" and bonuses for referrals. We also needed something that would seamlessly work with our multiple platforms. When I found Genius Referrals--it was all I could hope for and MORE. Now that I'm a customer, we're actually looking to move our affiliate program to this platform because Genius Referrals offers BOTH. The dashboard is fairly easy to navigate and what might feel perplexing is QUICKLY addressed by Genius Referral's expert support. Very thorough, very helpful and friendly. Questions are addressed very quickly along with step by step instructions as you go through and set up the platform for the first time. LOVE THIS COMPANY!

Pros

Low barrier to entry - easy to get started. FREE Trial (at the time of this review) Easy to navigate and exceptional customer service for the things that aren't self evident VERY flexible and customizable SEVERAL options for campaigns and integrations into existing systems or programs AFFORDABLE-- most affordable on the market next to the competition UI (user interface) is great... very updated feel and look

Cons

Does require a little bit of understanding of code and scripts (nothing a little customer service and a nice cut and paste doesn't solve) Fulfillment is manual - which makes sense for physical products. Would be nice to have automation for delivery of digital products

November 2020

Vic from Saint Victor Diaries

Company Size: 2-10 employees

Industry: Fine Art

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

November 2020

NO CUSTOMER SERVICE

Now that I am signed up with Genius Referrals I am in need of customer support to help me set things up, however, today is day three without ANY response whatsoever from their customer service team. I am livid as I've already paid for the first month, and am anxious to get things set up. But without a customer service department available to support me, this software is useless!

Pros

I wanted to used Genius referrals for tracking purposes, and recently signed up as a new customer. Their marketing team was great, super-available to answer all my questions prior to signing up.

Cons

Lack of Customer support. I have not been able to experience Genius Referrals because the customer service department has not returned my messages, nor are they available to speak with me and support me in getting things set up.

Reasons for Choosing Genius Referrals

For their tracking software

February 2021

Annelise from Animalia

Company Size: 2-10 employees

Industry: Apparel & Fashion

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2021

Great Price & Helpful Support

Overall very positive experience! Would definitely recommend.

Pros

Customer support was always super helpful! The value was also great. Once you get the hang of it, the software is pretty straight forward & user friendly.

Cons

Steep learning curve to set up if you opt to do it yourself (there is a set up package for an additional charge). Ran into a few troubles while designing the templates but customer support was always responsive and helpful, so it wasn't trouble at all. Lastly, the system lacked certain features- we did opt for the lowest package however there were certain features no packages offered.

Reasons for Choosing Genius Referrals

Price and capabilities.

July 2019

Darryl from Panic Brand LLC

Company Size: 2-10 employees

Industry: Apparel & Fashion

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

A 5 Star affiliate solution that allows for true customization

I was trying to implement my own version of an affiliate program that involved video content creators being able to share a custom code easily. Between the design customizations and a whole laundry list of items that I required in order to pull this off, Genius Referrals offered far and away the best solution. Throughout the entire process of integrating right up to launch they provided me with excellent customer service and support. I highly recommend Genius Referrals for any affiliate program you're hoping to implement. They were a lifesaver when many of the alternatives out there just didn't offer everything I needed in one package.

Pros

Most important to me was the ability to allow my affiliates to create their own custom codes for sharing. These guys were the only ones that offered this feature along with all of the other features I needed. They also allowed for full CSS customization, a custom domain and the ability to fully remove their branding. Additionally, they were very supportive throughout the entire integration process.

Cons

I had a development team that handled the customization and integration of the software. Had I attempted the integration by myself with all of the customization I required, I think there may have been a sharp learning curve. However, based on their customer service I think I would still have got there in the end.

Reasons for Choosing Genius Referrals

Nobody else offered all of the functionality that Genius Referrals offered. Also, before I ever signed up they were patient and helpful and assured me they could deliver on all of my needs.