---
title: "Genius Referrals Software Reviews, Demo & Pricing - 2026"
description: "Review of Genius Referrals Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/referral-management/genius-referrals-profile/"
page_type: "product"
language: "en"
---

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Genius Referrals

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Overview

[Alternatives](https://www.softwareadvice.com/referral-management/genius-referrals-profile/alternatives/)

# Genius Referrals Review

From $149-$849/month Free trial 4 plans

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Genius Referrals

4.3

[(27)](https://www.softwareadvice.com/referral-management/genius-referrals-profile/#reviews)

Pricing

Starting at $149.00 flat rate per month

Top Alternatives

### About Genius Referrals

Genius Referrals is referral and affiliate program software for businesses that want a structured way to track introductions, reward participants, and manage referral activity. It supports customer, affiliate, and partner programs for B2B and B2C teams, including SaaS, ecommerce, fintech, and subscription businesses.

Build a program around your goals  
Create branded advocate experiences with templates, widgets, personal referral links, and sharing tools. Configure incentives for the actions that matter to your business, with options for single-sided, double-sided, tiered, and multi-level reward campaigns.

Manage activity and rewards  
Track referrals and conversions, monitor advocate activity, and use campaign reporting to understand program performance. Configure approval workflows and fraud controls where available. Reward options include PayPal and Wise payouts, gift cards, vouchers, and account credits.

Support different markets  
Multi-language experiences and multi-currency rewards help teams adapt their programs for different audiences. Branding options range from basic customization to white-label capabilities, depending on the plan and add-ons selected.

Connect AI agents an...

d existing tools Genius Referrals is AI-ready and agentic-ready through APIs and webhooks. Connect AI agents and automation tools to advocate, campaign, referral, and reporting data. Zapier and other supported integrations connect the program with business systems. Integration setup and appropriate credentials are required. Get help with implementation Guided setup is included with every plan. Optional launch, technical, optimization, and managed-program services are available when more assistance is needed. Support levels vary by plan. Choose a plan based on program capacity and the capabilities you need. Advanced campaigns, automation, approvals, fraud controls, localization, branding, and integrations may be included or purchased as add-ons. Explore the free trial or request a demo to discuss your program and integration needs.

Do you work for Genius Referrals? [Manage this product listing](https://www.g2.com/products/genius-referrals/claim_requests/new?auto=true)

## Genius Referrals User Interface

## Popular Genius Referrals Alternatives

Main Product

Genius Referrals

4.3

[(27)](https://www.softwareadvice.com/referral-management/genius-referrals-profile/#reviews)

Ratings Breakdown

-   4.22Ease of use
-   4.40Value for money
-   4.41Customer support
-   4.15Functionality

Pricing

Starting at $149.00 per month

Alternative Product

[Post Affiliate Pro](https://www.softwareadvice.com/affiliate/postaffiliatepro-profile/)

4.7

[(705)](https://www.softwareadvice.com/affiliate/postaffiliatepro-profile/reviews/)

Ratings Breakdown

-   4.29Ease of use
-   4.52Value for money
-   4.69Customer support
-   4.57Functionality

Pricing

Starting at $79.00 per month

Alternative Product

[Tremendous](https://www.softwareadvice.com/crm/tremendous-rewards-profile/)

4.8

[(570)](https://www.softwareadvice.com/crm/tremendous-rewards-profile/reviews/)

Ratings Breakdown

-   4.88Ease of use
-   4.82Value for money
-   4.71Customer support
-   4.69Functionality

Pricing

Available upon request

Alternative Product

[Referral Rock](https://www.softwareadvice.com/affiliate/referral-rock-profile/)

4.6

[(101)](https://www.softwareadvice.com/affiliate/referral-rock-profile/reviews/)

Ratings Breakdown

-   4.39Ease of use
-   4.55Value for money
-   4.85Customer support
-   4.42Functionality

Pricing

Starting at $250.00 per month

Alternative Product

[Kangaroo](https://www.softwareadvice.com/contest/kangaroo-profile/)

4.9

[(268)](https://www.softwareadvice.com/contest/kangaroo-profile/reviews/)

Ratings Breakdown

-   4.72Ease of use
-   4.60Value for money
-   4.93Customer support
-   4.69Functionality

Pricing

Starting at $79.00 per month

Alternative Product

[Okendo](https://www.softwareadvice.com/customer-loyalty/okendo-profile/)

4.9

[(241)](https://www.softwareadvice.com/customer-loyalty/okendo-profile/reviews/)

Ratings Breakdown

-   4.79Ease of use
-   4.58Value for money
-   4.83Customer support
-   4.62Functionality

Pricing

Starting at $19.00 per month

## Genius Referrals Pricing and Plans

Genius Referrals has four plans. Starter is $149.00/mo billed monthly. Silver is $219.00/mo billed monthly. Gold is $429.00/mo billed monthly. Platinum is $849.00/mo billed monthly.

Free trial

Starter

$149.00

flat rate, per month

Save 20% with annual billing. The plan is $119 / per month for annual billing.

Starter plan includes:

-   250 new advocates per month + $0.20 per additional advocate
-   1 Referral Program
-   1 Standard Reward Campaign
-   Manual Payout Fulfillment
-   Basic Branding
-   Email Support

Silver

$219.00

flat rate, per month

Save 20% with annual billing. The plan is $175 / per month for annual billing.

Silver plan includes:

-   1000 new advocates per month + $0.15 per additional advocate
-   1 Referral Program
-   1 Advanced Reward Campaign
-   Automated Payout Fulfillment
-   Standard Branding
-   Prioritized Email Support

Gold

$429.00

flat rate, per month

Save 20% with annual billing. The plan is $343 / per month for yannual billing.

Gold plan includes:

-   2,500 new advocates per month + $0.10 per additional advocate
-   2 Referral Programs
-   2 Advanced Reward Campaigns
-   Automated Payout Fulfillment
-   Advanced Branding
-   Dedicated Customer Success Manager

Platinum

$849.00

flat rate, per month

Save 20% with annual billing. The plan is $679 / per month for annual billing.

Platinum plan includes:

-   5,000 new advocates per month + $0.06 per additional advocate
-   5 Premium Reward Campaigns
-   3 Referral Programs
-   Automated Payout Fulfillment
-   Premium Branding
-   Dedicated Customer Success Manager

### How does Genius Referrals pricing compare to alternatives?

Genius Referrals's starting price is $149.00/month. Explore how its pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| Genius Referrals4.3[(27)](https://www.softwareadvice.com/referral-management/genius-referrals-profile/reviews/) | $149.00 /mo | Available | Not available | 4.4 |
| [Referral Factory](https://www.softwareadvice.com/influencer-marketing/referral-factory-profile/)4.8[(162)](https://www.softwareadvice.com/influencer-marketing/referral-factory-profile/reviews/) | $200.00 /mo | Available | Not available | 4.7 |
| [UpViral](https://www.softwareadvice.com/referral-management/upviral-profile/)4.7[(107)](https://www.softwareadvice.com/referral-management/upviral-profile/reviews/) | $99.00 /mo | Available | Not available | 4.7 |
| [Buyapowa](https://www.softwareadvice.com/nonprofit/buyapowa-profile/)4.6[(84)](https://www.softwareadvice.com/nonprofit/buyapowa-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.5 |
| [UpPromote: Affiliate Marketing](https://www.softwareadvice.com/affiliate/affiliate-marketing-by-secomapp-profile/)4.9[(217)](https://www.softwareadvice.com/affiliate/affiliate-marketing-by-secomapp-profile/reviews/) | $29.99 /user/mo | Available | Available | 4.7 |

Genius Referrals4.3[(27)](https://www.softwareadvice.com/referral-management/genius-referrals-profile/reviews/)

* * *

Starting price

$149.00 /mo

Free trial

Available

Free version

Not available

Value For Money

4.4

-   [Referral Factory](https://www.softwareadvice.com/influencer-marketing/referral-factory-profile/)4.8[(162)](https://www.softwareadvice.com/influencer-marketing/referral-factory-profile/reviews/)
    
    * * *
    
    Starting price
    
    $200.00 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.7
    
-   [UpViral](https://www.softwareadvice.com/referral-management/upviral-profile/)4.7[(107)](https://www.softwareadvice.com/referral-management/upviral-profile/reviews/)
    
    * * *
    
    Starting price
    
    $99.00 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.7
    
-   [Buyapowa](https://www.softwareadvice.com/nonprofit/buyapowa-profile/)4.6[(84)](https://www.softwareadvice.com/nonprofit/buyapowa-profile/reviews/)
    
    * * *
    
    Starting price
    
    Pricing available upon request
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.5
    
-   [UpPromote: Affiliate Marketing](https://www.softwareadvice.com/affiliate/affiliate-marketing-by-secomapp-profile/)4.9[(217)](https://www.softwareadvice.com/affiliate/affiliate-marketing-by-secomapp-profile/reviews/)
    
    * * *
    
    Starting price
    
    $29.99 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.7
    

## Genius Referrals Features

-   Popular features found in Customer Advocacy
    
    Advocate Management
    
    Gamification
    
    Referral Tracking
    
    Reporting/Analytics
    
    Rewards Program
    
    Social Engagement
    
-   More features of Genius Referrals
    
    Activity Dashboard
    
    Activity Tracking
    
    Affiliate Management
    
    Alerts/Notifications
    
    API
    
    Automation
    
    Campaign Analytics
    
    Campaign Management
    
    Campaign Planning
    
    Campaign Segmentation
    
    Commission Management
    
    Contact Management
    
    Conversion Tracking
    
    Customer Segmentation
    
    Customizable Branding
    
    Customizable Reports
    
    Customizable Templates
    
    Dashboard
    
    Data Import/Export
    
    Discount Management
    
    Email Templates
    
    Employee Referral Management
    
    Engagement Tracking
    
    For Customer Referrals
    
    For Employee Referrals
    
    Fraud Detection
    
    Incentive Management
    
    Lead Capture
    
    Lead Engagement
    
    Lead Generation
    
    Lead Management
    
    Loyalty Program
    
    Monitoring
    
    Multi-Campaign
    
    Multi-Channel Marketing
    
    Onboarding
    
    Partner Portal
    
    Performance
    
    Performance Metrics
    
    Promotions Management
    
    Real-Time Analytics
    
    Real-Time Reporting
    
    Referral Templates
    
    Reporting
    
    Reporting & Statistics
    
    Rewards Management
    
    ROI Tracking
    
    Social Media Integration
    
    Social Promotion
    
    Third-Party Integrations
    
    Widgets
    

## Genius Referrals Integrations

PayPal Payments

Integration rated undefined from -1 review

Shopify

Integration rated undefined from -1 review

BigCommerce

Integration rated undefined from -1 review

CS-Cart Store Builder

Integration rated undefined from -1 review

Drupal

Integration rated undefined from -1 review

Ecwid

Integration rated undefined from -1 review

See all 26 integrations

## Genius Referrals User Reviews

## Genius Referrals customer ratings

- Overall rating: 4.3/5
- Total reviews: 27

### Rating distribution

- 5 stars: 17 reviews (63%)
- 4 stars: 6 reviews (22%)
- 3 stars: 1 reviews (4%)
- 2 stars: 0 reviews (0%)
- 1 star: 3 reviews (11%)

### Secondary ratings

- Ease of use: 4.2/5
- Value for money: 4.4/5
- Customer support: 4.4/5
- Functionality: 4.2/5

---

Have you used Genius Referrals and would like to share your experience with others?

### Soporte ágil y buena integración

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Apparel & Fashion
- Company size: 1001-5000 employees
- Product usage: less than 1 year · daily
- Reviewed: January 2026
- Review source details: This review was submitted organically. No incentive was offered

Mi experiencia con Genius Referrals ha sido muy positiva. El soporte ha sido excepcional, con respuestas rápidas y eficientes que nos han permitido avanzar sin problemas. Se integró muy bien con VTEX. En general, la herramienta ha funcionado bien, mejorando nuestra gestión del programa de referidos que acabamos de implementar hace pocas semanas.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Contamos con una persona dedicada al soporte que responde de manera ágil a nuestras inquietudes lo cual ha sido muy valioso para resolver cualquier problema de forma rápida.

#### Cons

Las plantillas de la landing del referido y del promotor son un poco limitadas en cuanto a personalización. Sería ideal que Genius ampliara las opciones de personalización para que se adapten mejor a nuestras necesidades de branding.

#### Vendor response

Hi Nathalia, thank you for the thoughtful review and the 10/10 recommendation. We are very happy to hear our support responsiveness has helped your team move forward smoothly, and that the VTEX integration has worked well for your program launch. We also appreciate the feedback on landing page template customization. We are actively expanding our template and branding flexibility. In the meantime, our team can help you get closer to your brand requirements using the options available today, and we would love to learn what specific customizations you need most so we can prioritize them. Thank you again for partnering with Genius Referrals, and please reach out anytime. Best regards, The Genius Referrals Team

Replied February 2026

---

### Experiencia integración VTEX

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Textiles
- Company size: 51-200 employees
- Product usage: less than 1 year · weekly
- Reviewed: January 2026
- Review source details: This review was submitted organically. No incentive was offered

Una plataforma muy versátil, fácil de usar para el usuario, y para los administradores es muy intuitivo.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Lo que más me ha gustado, es el acompañamiento que hubo por parte del equipo técnico, esto nos ayudó a cumplir los objetivos.

#### Cons

La verdad a nivel general ha sido bueno. Depronto en temas de customizacion en los templates html en

#### Vendor response

Hi Miguel Angel, Thank you for taking the time to share your feedback and for highlighting the support you received from our technical team. We’re glad we could help you achieve your VTEX integration goals, and it’s great to hear you found the platform versatile and intuitive for both advocates and administrators. We also appreciate your note about HTML template customization. This is an area we’re actively improving, and your input can help us prioritize the enhancements that matter most. If you’re open to it, please reply with a couple of examples of what you’d like to customize (layout, sections, CSS, form fields, branding elements, etc.), and we’ll review the best options, including any workarounds or upcoming improvements that could address your needs. Thanks again for your partnership, and we’re here to help anytime. Best regards, The Genius Referrals Team

Replied February 2026

---

### Un programa de referidos simple y funcional.

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Retail
- Company size: 2-10 employees
- Product usage: 1-3 years · weekly
- Reviewed: December 2025
- Review source details: This review was submitted organically. No incentive was offered

En terminos generales mi experiencia fue agradable, siempre tuve respuesta inmediata de mi asesor [contenido sensible oculto] quien siempre estuvo alli ayudandome en todas las programaciones y requerimientos que tenia. Conoce bien la plataforma y te ofrece exactamente lo que necesitas.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

La atencion de los especialistas, pude amoldar el programa a mis necesidades de forma rapida y efectiva.

#### Cons

Que hay que pagar por los extras que necesites. Cuando se necesita algo que el plan no o tiene, lo ofrecen pero es un costo adicinal.

#### Vendor response

Thank you so much for taking the time to share your experience with Genius Referrals and for the 10/10 rating ⭐⭐⭐⭐⭐. We’re really glad to hear that our specialists were able to help you adapt the program quickly and effectively to fit your needs. We also appreciate your honest feedback regarding add-ons. Our goal is to keep plans flexible, so each business can choose only the features they truly need as they grow—without paying for unnecessary functionality. It’s great to know that your experience was pleasant overall and that you felt well supported throughout the process. Feedback like yours motivates us to keep improving and delivering fast, reliable support. Thanks again for trusting Genius Referrals, and we’re always here if you need anything!

Replied January 2026

---

### Valuable software that has paid for itself

- Overall rating: 5/5
- Reviewer: Melissa M.
- Reviewed: March 2015
- Review source details: This review was submitted organically. No incentive was offered

We had been talking about implementing a referral bonus program for some time but didn't have a great way to implement in the way that we envisioned. When I discovered Genius Referrals it seemed like the perfect solution and it really has been. The templates are very easy to use and we set up our campaign literally in minutes. The monitoring on it is awesome so it's simple to track what's working and adjust as needed. I'm so glad we discovered this software.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5

---

### Easiest way to earn affiliate dollars

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Leisure, Travel & Tourism
- Company size: 51-200 employees
- Product usage: 1-3 years · weekly
- Reviewed: April 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Ease of use for tracking affiliate links.

#### Cons

There have been issues with tracking not always registering properly.

#### Vendor response

Hi William, Thank you so much for taking the time to share your feedback and for being a valued Genius Referrals customer! We're thrilled to hear that you’ve found our platform easy to use for tracking affiliate links—that’s exactly what we aim for. 🙌 We also appreciate you bringing up the tracking issues. Accuracy and reliability are a top priority for us, and our team is always working on improving the system to ensure seamless performance. If you're still experiencing any inconsistencies, we'd love to connect and take a closer look to make things right. Please feel free to reach out directly or schedule a time with our support team—we’re here to help! Thanks again for your continued partnership. Warm regards, Chris

Replied April 2025

---

### NO CUSTOMER SERVICE

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Fine Art
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: November 2020
- Review source details: This review was submitted organically. No incentive was offered

Now that I am signed up with Genius Referrals I am in need of customer support to help me set things up, however, today is day three without ANY response whatsoever from their customer service team. I am livid as I've already paid for the first month, and am anxious to get things set up. But without a customer service department available to support me, this software is useless!

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

I wanted to used Genius referrals for tracking purposes, and recently signed up as a new customer. Their marketing team was great, super-available to answer all my questions prior to signing up.

#### Cons

Lack of Customer support. I have not been able to experience Genius Referrals because the customer service department has not returned my messages, nor are they available to speak with me and support me in getting things set up.

#### Vendor response

Thank you for taking the time to leave a review. We are sorry to hear you had a negative experience with us. Keeping our customers happy is our number one priority. I've been digging around our records, and I can see that you have tried to contact us over the weekend; our customer service support is Monday- Friday. As per our records, we have replied to all your queries in the next business day even though you were registered in a Starter plan which email support time on comments and questions is 2 business days. We'd be more than happy to provide a refund; however, I see that you canceled your account before your free trial expired. Thanks again for your review. Appreciate your feedback. Wishing you all the best,

Replied June 2021

---

### Genius Referral Review

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Medical Devices
- Company size: 51-200 employees
- Product usage: 1-3 years · monthly
- Reviewed: March 2025
- Review source details: This review was submitted organically. No incentive was offered

I enjoy Using Genius Referrals and the team is responsive and quick!

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

Easy way to check if the referral was sent. The Genius interface is easy to figure out and check status of referrals pending.

#### Cons

If the referral was lost or needed to be resent, it needs to be done on the backend and there isn't a way for us to do it

#### Vendor response

Hi Bettina, Thank you for your feedback! We’re happy to hear that you find the Genius Referrals interface easy to use and that our team has been responsive. Regarding your concern about resending lost referral reward emails, we understand the importance of having more control over this process. While resending these emails currently requires contacting our support team, we do offer access to our reward system, which would allow you to manage this directly. If you're interested, let us know, and we can guide you through the access request process. We truly appreciate your insights and are always looking for ways to improve your experience. Let us know how we can assist you further! Best, The Genius Referrals Team

Replied March 2025

---

### Honest review of geniusreferrals.com

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Internet
- Company size: 11-50 employees
- Product usage: less than 1 year · daily
- Reviewed: September 2022
- Review source details: This review was submitted organically. No incentive was offered

We wanted to build a network of independant agents to promote our products and services along with an MLM capability to enable those agents to recruit other agents, etc. -- As such this company's software meets our goals excellently. On boarding took a little longer than anticipated, more so because of our (my teams) errors (making changes to code after they provided us their integration coding, etc) but overall its a quick process and depending on exactly how you do it, can be instant .. we required a custom integration.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

In particular they are the only provider i could find and i spent a while researching that also supported the notion of allowing my Advocates/Promoters to build a downline of referrals underneath them and enable them to earn commission and infinite levels below them as i determine. I'm a big believer in MLM (Multi-Level-Marketing, in particular for my business and as such it was the critical feature I wanted that no other platform had. Their implementation is EXCELLENT and has met all my needs. One other thing I appreciated was that they were a USA based company and even more so based in my state of residence/operation and makes me feel better sleeping at night that they are a reputable, sizeable, company that has been doing this for a long time.

#### Cons

Initially (6 months ago) their platform seemed to produce some errors and was a little slower than i'd expect from an enterprise system, they must have done some strong work in the past few months enhancing their code or infraststure or both because i dont see those errors anymore and the platform moves at a more reasonable pace...

#### Vendor response

Thank you for sharing this honest and detailed review, John! We really appreciate the feedback and are happy to keep helping you get better leads.

Replied September 2022

---

### A 5 Star affiliate solution that allows for true customization

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Apparel & Fashion
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: July 2019
- Review source details: This review was submitted organically. No incentive was offered

I was trying to implement my own version of an affiliate program that involved video content creators being able to share a custom code easily. Between the design customizations and a whole laundry list of items that I required in order to pull this off, Genius Referrals offered far and away the best solution. Throughout the entire process of integrating right up to launch they provided me with excellent customer service and support. I highly recommend Genius Referrals for any affiliate program you're hoping to implement. They were a lifesaver when many of the alternatives out there just didn't offer everything I needed in one package.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Most important to me was the ability to allow my affiliates to create their own custom codes for sharing. These guys were the only ones that offered this feature along with all of the other features I needed. They also allowed for full CSS customization, a custom domain and the ability to fully remove their branding. Additionally, they were very supportive throughout the entire integration process.

#### Cons

I had a development team that handled the customization and integration of the software. Had I attempted the integration by myself with all of the customization I required, I think there may have been a sharp learning curve. However, based on their customer service I think I would still have got there in the end.

---

### An affordable solution

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Education Management
- Company size: 51-200 employees
- Product usage: less than 1 year · weekly
- Reviewed: July 2020
- Review source details: This review was submitted organically. No incentive was offered

We're using Genius Referrals to manage the referral aspect of our Ambassador Program right now. The setup at the beginning was not anywhere near as easy as it is claimed to be – sure, we could set up the basic program but getting it connected to our system took much longer than it should have and as a result there was a lapse in usability time for our Ambassadors (advocates). However, the team has worked with us every step of the way and have always been responsive to feedback and fairly quick to respond when we had questions or problems.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

I like the high levels of customization that I had in setting up our campaign, and the responsiveness of the team to integrate and adapt to our needs. The API connection with MailChimp is also really helpful and we were able to request every custom data point from new users that we needed when they registered.

#### Cons

While customization is great, we had to customize pretty much everything, which was very time consuming. I don't like that referrals are automatically added to the advocate list and that I've been having issues downloading a filtered list of advocates or bonuses (it only downloads what's visible on the page right now). However, I have alerted the team and they said they are working on fixing this for us.

---

Showing 1 - 10 of 27 Reviews

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## Genius Referrals Popular Comparisons

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