Genius Referrals Software

About Genius Referrals

Genius Referrals automates your referral processes and helps grow your business with less time, cost, and hassle. Sick of wasting time, money, and other resources with no measurable ROI? We have the solution. Genius Referrals is just that – pure genius. It integrates with the platforms you already use, automates the time-consuming, frustrating referral process, and transforms your customers into brand advocates. "Genius Referrals is truly the total package. The only complaint is that we didn't find them sooner!" – Kinsley Armelle / Crystal H. WHY GENIUS REFERRALS? We leverage cutting-edge automation technology to unlock the incredible power of referral marketing, build buzz around your brand, and convert satisfied customers into vocal brand advocates. Our simple-to-...

Genius Referrals Pricing

Start for free now and purchase additional features as needed or choose a plan that works for you. 30-day, risk-FREE trial. Switch plans anytime. Starter Plan: $69 per month, $55 per month (annual billing). Silver Plan: $169 per month, $135 per month (annual billing). Gold Plan: $329 per month, $263 per month (annual billing). Platinum Plan: $649 per month, $519 per month (annual billing).

Starting price: 

$69.00 per month

Free trial: 

Available

Free version: 

Not Available

Close

Image 1 of 6

Genius Referrals User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4.5

Customer support

4.5

Functionality

4

Showing 1 - 5 of 21 reviews

Melissa

Time used: Free Trial

Review Source: Capterra

5

Ease-of-use

out of 5
5

Customer support

out of 5

March 2015

Valuable software that has paid for itself

We had been talking about implementing a referral bonus program for some time but didn't have a great way to implement in the way that we envisioned. When I discovered Genius Referrals it seemed like the perfect solution and it really has been. The templates are very easy to use and we set up our campaign literally in minutes. The monitoring on it is awesome so it's simple to track what's working and adjust as needed. I'm so glad we discovered this software.

Thereas

Company size: 11-50 employees

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2016

Exactly what we were looking for...

I looked high and low for a solution. We were very clear, we did not want an "affiliate" program that required us to pay out "commissions" but rather, "prizes" and bonuses for referrals. We also needed something that would seamlessly work with our multiple platforms. When I found Genius Referrals--it was all I could hope for and MORE. Now that I'm a customer, we're actually looking to move our affiliate program to this platform because Genius Referrals offers BOTH. The dashboard is fairly easy to navigate and what might feel perplexing is QUICKLY addressed by Genius Referral's expert support. Very thorough, very helpful and friendly. Questions are addressed very quickly along with step by step instructions as you go through and set up the platform for the first time. LOVE THIS COMPANY!

Pros

Low barrier to entry - easy to get started. FREE Trial (at the time of this review) Easy to navigate and exceptional customer service for the things that aren't self evident VERY flexible and customizable SEVERAL options for campaigns and integrations into existing systems or programs AFFORDABLE-- most affordable on the market next to the competition UI (user interface) is great... very updated feel and look

Cons

Does require a little bit of understanding of code and scripts (nothing a little customer service and a nice cut and paste doesn't solve) Fulfillment is manual - which makes sense for physical products. Would be nice to have automation for delivery of digital products

Vic

Company size: 2-10 employees

Industry: Fine Art

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

November 2020

NO CUSTOMER SERVICE

Now that I am signed up with Genius Referrals I am in need of customer support to help me set things up, however, today is day three without ANY response whatsoever from their customer service team. I am livid as I've already paid for the first month, and am anxious to get things set up. But without a customer service department available to support me, this software is useless!

Pros

I wanted to used Genius referrals for tracking purposes, and recently signed up as a new customer. Their marketing team was great, super-available to answer all my questions prior to signing up.

Cons

Lack of Customer support. I have not been able to experience Genius Referrals because the customer service department has not returned my messages, nor are they available to speak with me and support me in getting things set up.

Reasons for choosing Genius Referrals

For their tracking software

Response from HLA Solutions Group

Thank you for taking the time to leave a review. We are sorry to hear you had a negative experience with us. Keeping our customers happy is our number one priority. I've been digging around our records, and I can see that you have tried to contact us over the weekend; our customer service support is Monday- Friday. As per our records, we have replied to all your queries in the next business day even though you were registered in a Starter plan which email support time on comments and questions is 2 business days. We'd be more than happy to provide a refund; however, I see that you canceled your account before your free trial expired. Thanks again for your review. Appreciate your feedback. Wishing you all the best,

Replied June 2021

Darryl

Company size: 2-10 employees

Industry: Apparel & Fashion

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2019

A 5 Star affiliate solution that allows for true customization

I was trying to implement my own version of an affiliate program that involved video content creators being able to share a custom code easily. Between the design customizations and a whole laundry list of items that I required in order to pull this off, Genius Referrals offered far and away the best solution. Throughout the entire process of integrating right up to launch they provided me with excellent customer service and support. I highly recommend Genius Referrals for any affiliate program you're hoping to implement. They were a lifesaver when many of the alternatives out there just didn't offer everything I needed in one package.

Pros

Most important to me was the ability to allow my affiliates to create their own custom codes for sharing. These guys were the only ones that offered this feature along with all of the other features I needed. They also allowed for full CSS customization, a custom domain and the ability to fully remove their branding. Additionally, they were very supportive throughout the entire integration process.

Cons

I had a development team that handled the customization and integration of the software. Had I attempted the integration by myself with all of the customization I required, I think there may have been a sharp learning curve. However, based on their customer service I think I would still have got there in the end.

Reasons for choosing Genius Referrals

Nobody else offered all of the functionality that Genius Referrals offered. Also, before I ever signed up they were patient and helpful and assured me they could deliver on all of my needs.

Katlin

Company size: 51-200 employees

Industry: Education Management

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

July 2020

An affordable solution

We're using Genius Referrals to manage the referral aspect of our Ambassador Program right now. The setup at the beginning was not anywhere near as easy as it is claimed to be – sure, we could set up the basic program but getting it connected to our system took much longer than it should have and as a result there was a lapse in usability time for our Ambassadors (advocates). However, the team has worked with us every step of the way and have always been responsive to feedback and fairly quick to respond when we had questions or problems.

Pros

I like the high levels of customization that I had in setting up our campaign, and the responsiveness of the team to integrate and adapt to our needs. The API connection with MailChimp is also really helpful and we were able to request every custom data point from new users that we needed when they registered.

Cons

While customization is great, we had to customize pretty much everything, which was very time consuming. I don't like that referrals are automatically added to the advocate list and that I've been having issues downloading a filtered list of advocates or bonuses (it only downloads what's visible on the page right now). However, I have alerted the team and they said they are working on fixing this for us.

Reasons for switching to Genius Referrals

Cost.

Popular Genius Referrals Comparisons