We had been talking about implementing a referral bonus program for some time but didn't have a great way to implement in the way that we envisioned. When I discovered Genius Referrals it seemed like the perfect solution and it really has been. The templates are very easy to use and we set up our campaign literally in minutes. The monitoring on it is awesome so it's simple to track what's working and adjust as needed. I'm so glad we discovered this software.

We wanted to build a network of independant agents to promote our products and services along with an MLM capability to enable those agents to recruit other agents, etc. -- As such this company's software meets our goals excellently. On boarding took a little longer than anticipated, more so because of our (my teams) errors (making changes to code after they provided us their integration coding, etc) but overall its a quick process and depending on exactly how you do it, can be instant .. we required a custom integration.

In particular they are the only provider i could find and i spent a while researching that also supported the notion of allowing my Advocates/Promoters to build a downline of referrals underneath them and enable them to earn commission and infinite levels below them as i determine. I'm a big believer in MLM (Multi-Level-Marketing, in particular for my business and as such it was the critical feature I wanted that no other platform had. Their implementation is EXCELLENT and has met all my needs. One other thing I appreciated was that they were a USA based company and even more so based in my state of residence/operation and makes me feel better sleeping at night that they are a reputable, sizeable, company that has been doing this for a long time.

Initially (6 months ago) their platform seemed to produce some errors and was a little slower than i'd expect from an enterprise system, they must have done some strong work in the past few months enhancing their code or infraststure or both because i dont see those errors anymore and the platform moves at a more reasonable pace...

Now that I am signed up with Genius Referrals I am in need of customer support to help me set things up, however, today is day three without ANY response whatsoever from their customer service team. I am livid as I've already paid for the first month, and am anxious to get things set up. But without a customer service department available to support me, this software is useless!

I wanted to used Genius referrals for tracking purposes, and recently signed up as a new customer. Their marketing team was great, super-available to answer all my questions prior to signing up.

Lack of Customer support. I have not been able to experience Genius Referrals because the customer service department has not returned my messages, nor are they available to speak with me and support me in getting things set up.

I was trying to implement my own version of an affiliate program that involved video content creators being able to share a custom code easily. Between the design customizations and a whole laundry list of items that I required in order to pull this off, Genius Referrals offered far and away the best solution. Throughout the entire process of integrating right up to launch they provided me with excellent customer service and support. I highly recommend Genius Referrals for any affiliate program you're hoping to implement. They were a lifesaver when many of the alternatives out there just didn't offer everything I needed in one package.

Most important to me was the ability to allow my affiliates to create their own custom codes for sharing. These guys were the only ones that offered this feature along with all of the other features I needed. They also allowed for full CSS customization, a custom domain and the ability to fully remove their branding. Additionally, they were very supportive throughout the entire integration process.

I had a development team that handled the customization and integration of the software. Had I attempted the integration by myself with all of the customization I required, I think there may have been a sharp learning curve. However, based on their customer service I think I would still have got there in the end.

I looked high and low for a solution. We were very clear, we did not want an "affiliate" program that required us to pay out "commissions" but rather, "prizes" and bonuses for referrals. We also needed something that would seamlessly work with our multiple platforms. When I found Genius Referrals--it was all I could hope for and MORE. Now that I'm a customer, we're actually looking to move our affiliate program to this platform because Genius Referrals offers BOTH. The dashboard is fairly easy to navigate and what might feel perplexing is QUICKLY addressed by Genius Referral's expert support. Very thorough, very helpful and friendly. Questions are addressed very quickly along with step by step instructions as you go through and set up the platform for the first time. LOVE THIS COMPANY!

Low barrier to entry - easy to get started. FREE Trial (at the time of this review) Easy to navigate and exceptional customer service for the things that aren't self evident VERY flexible and customizable SEVERAL options for campaigns and integrations into existing systems or programs AFFORDABLE-- most affordable on the market next to the competition UI (user interface) is great... very updated feel and look

Does require a little bit of understanding of code and scripts (nothing a little customer service and a nice cut and paste doesn't solve) Fulfillment is manual - which makes sense for physical products. Would be nice to have automation for delivery of digital products