Genius Referrals vs Post Affiliate Pro

Genius Referrals has 21 reviews and a rating of 4.19 / 5 stars vs Post Affiliate Pro which has 520 reviews and a rating of 4.63 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.19 / 5 (21)
4.63 / 5 (520)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
May 28, 2021
June 30, 2022
Pros/Cons
  • Pros

  • I like the high levels of customization that I had in setting up our campaign, and the responsiveness of the team to integrate and adapt to our needs.
  • After researching a number of referrals campaign solution options, I choose Genius Referrals, because of its simplicity, yet complete offering capabilities.
  • Cons

  • User Experience for setting up a campaign is difficult.
  • Lastly, the system lacked certain features- we did opt for the lowest package however there were certain features no packages offered.
  • Pros

  • Super easy to use and setup, helps explain a lot to the merchants as well.
  • I like the ease of the platform for the end affiliate.
  • Cons

  • Many of our affiliates are unhappy because it tracks some of their sales but not all of them. When they have an issue, they have no way of reaching someone for a quick answer.
  • Integration for something’s such as affiliates confused with logins and email responses.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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