GrowSurf
About GrowSurf
GrowSurf Pricing
GrowSurf offers three pricing plans: Startup - 10,000 participants. Perfect for companies just getting started with referral marketing. Business - 25,000 participants. Everything in Startup, plus whitelabel features and access to all integrations. Elite - 75,000 participants. Everything in Business, plus usage limits that match your company's stage.
Starting price:
$775.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for GrowSurf
1 - 5 of 27 Reviews
Max
Verified reviewer
Fund-Raising, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Affordable, turnkey, feature-rich referral software
Growsurf made it incredibly easy to launch a referral program for our new and existing users and website visitors. We considered a wide array of options and Growsurf was by far the best value for money.
PROSWe appreciate the flexibility offered by Growsurf, combining the best of an "out-of-the-box" solution with a large number of settings and customizations that give us control over the referral experience from start to finish. We ran into a technical challenge during setup, and the team was very quick to respond and help out.
CONSSome of the UI/UX could be improved, but we were able to customize the stylings on our website to our liking.
Reason for choosing GrowSurf
Growsurf offered the same or better functionality at a much lower price point.
Alex
Education Management, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
After a lot of research, GrowSurf was the perfect fit
We don't regret choosing GrowSurf. Their team is super responsive. Even though we're a tiny company and barely make them any money, they did a complete audit of our campaign, offered very helpful and thoughtful suggestions for improving things, and generally they seem to really care about all of their their users/clients no matter how small.
PROSGrowSurf manages everything to do with the referral program, so we didn't have to bring in our tech team except for 5 minutes to paste a small piece of code into our site. The savings from that alone make our choice to go with a 3rd party well worth it. The widgets they have to embed on our own landing pages, and the ability to customize and style these to match our brand 100% were especially useful.
CONSThe help documents could be slightly more explicit, but really just slightly...
Reason for choosing GrowSurf
Pricing was a big factor — GrowSurf is great value.
Uros
Automotive, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed March 2021
Certain issues and wasn't a good fit for us
We tried the software for a long time but were just not able to make it work like it should for us. Technically there were often issues and when it worked it just wasn't effective enough in our case.
PROSThe way the software works is pretty straight forward. Setup is easy, fairly easy to keep track of stats as well.
CONSWe had technical issues with the tangocard integration and also the pricing model (the way it tracked users) just wasn't a good fit for a refer a friend program with lower engagement.
Vendor Response
Hey Uros, I'm sorry that it wasn't a good experience for you, but I appreciate your feedback. We worked with Tango Card's team to confirm the issue was that your account needed funding. We followed up with you, but didn't hear back. (Your GrowSurf Tango Card account is separate from any existing Tango Card accounts you have) It also looks like we were able to resolve the bugs you reported as well, but please let me know if that wasn't the case. Thanks again for your feedback -- we'll work extra hard to address the issues you brought up. -Kevin
Replied March 2021
Gabriella
Verified reviewer
Computer Software, 1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2019
Great software to help us start our first referral program
I love how easy it is to configure your program, the setup goes through easy to understand steps with helpful hints -- the entire setup of the program took me about a day and I needed minimal help from a developer (just adding some code to a few pages) which was great. Also, the support is incredible! Support reps are super responsive, have great answers and every problem I've had has been resolved. Finally, since we were just piloting a program and weren't too sure on the success I really like having the ability to be billed monthly, and GrowSurf was the cheapest option without having to give up functionality features we wanted.
CONSThe functionality is a bit limited (however I am at the starter plan), it would be nice to be able to customize the emails sent to participants and referrals within the Growsurf application. Currently you need Zapier for a few things, which is fine, but would be nice to be able to do it all through one platform!
Reason for choosing GrowSurf
Because we were just launching our referral program, we wanted a tool that let us start small with the ability to grow and be billed monthly. All the other softwares were clearly for establishing programs and the price point was far too high for our needs. GrowSurf was perfect for building out of our program and being able to make changes quickly.
Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
Rewards of All Types Under One Single Platform
My overall experience with the software and the support team has been great. The software is responsive and the team is always accessible to answer questions and receptive to feedback from their users.
PROSMotivating people to refer you more clients is not an easy task because different people value some rewards more than others. What I like the most about Growsurf is that I can create single-sided, double-sided, leaderboard and milestone type rewards. The second thing I like the most is that it detects fraudulent entries which help you capture real referrals and reward only those that deserve it.
CONSThe onboarding guide can be better and it could have more templates to setup campaigns faster.
Reason for choosing GrowSurf
At the moment, GrowSurf seems like a better fit plus it offers more value for the money.
Reasons for switching to GrowSurf
This software makes more sense for small businesses. Viral Loops is great but it is not as practical for my specific use at the moment.