About Refersion

Refersion is a cloud-based solution, which helps small to large businesses acquire affiliates and track conversions. Key features include referral link promotions, custom branding, affiliate payments, reporting, shopping carts and click tracking.

The application lets marketers connect with affiliates by advertising and broadcasting referral programs on the website or through social media channels. Managers can create trackable links for affiliates, enabling buyers to monitor orders and sales in real-time. Additionally, team members can track orders through various conversion triggers such as coupon codes, email and stock-keeping unit (SKU).

Refersion integrates with third-party eCommerce platforms such as BigCommerce, ...


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Supported Operating System(s):

Web browser (OS agnostic)

47 Reviews of Refersion

Average User Ratings

Overall

4.3 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(25)

25

4 stars

(13)

13

3 stars

(7)

7

2 stars

(2)

2

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 47 results

March 2018

User Profile Picture

Abigail from IAPWE | International Association of Professional Writers and Editors

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2018

I use Refersion to create affiliate links for my website and blog.

Pros

I can quickly create affiliate links to products I want to discuss or feature on my website or on blog posts. Easy to access and easy to create and copy links.

Cons

I do wish there was a built-in search feature for specific products rather than having to go to the website for the product and input that link to create an affiliate link for a specific product. I can still quickly create links for specific products but the extra minute of time savings when you are working with a lot of affiliate links can save a lot of time over the long run.

August 2020

Maria Rosario from Simply Earth

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Successful Affiliate Marketing

This app has been very useful to us with our affiliate marketing. We are able to customize our offer, update it and implement hassle free. Tracking is always consistent too.

Pros

Hassle free sign up and tracking of affiliates. They have excellent customer service support who responds right away for any concerns you have with the app and even follow up with us. You can upload banners for affiliates to use, pay commissions directly to your affiliates Paypal or even pay them through gift cards.

Cons

We have been fully satisfied with this app and have been using it for a while now that I can't think of anything that I like the least.

April 2021

Jessica from Bradley Allen

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

April 2021

It does the job, but doesn't thrill me

Overall, if you want a basic affiliate tracking software, this is a good one. It isn't over the top with features, but it did seem reliable, straightforward to setup and the support team was great.

Pros

I like most that it's fairly straightforward and pretty easy to set up. The support team is also great. When I first signed up for this program we were using wordpress and after a short time we abandoned Refersion to go with an affiliate software that could do more for a similar price. Years later we're now switching our online store to Shopify and will be switching our affiliate software back to Refersaion. Our team members assure me that it integrates better with Shopify so I'm hoping it will indeed be a better experience this time around.

Cons

I didn't like that for the basic package you couldn't use both tracking links and individual affiliate discount codes. We would have had to pay more to integrate both features which wasn't cost effective. The platform we switched to for wordpress could do both for the same cost as the basic Refersion package. With our switch to Shopify, the basic Refersion package should be able to implement the tracking links as well as track effectively with the Shopify coupon codes which would solve my issue with the software.

Reasons for Switching to Refersion

Beacuse we're switching our online store from wordpress to Shopify, we're now needing an affiliate software that will integrate with the new Shopify platform. Refersion came recommended by our web team, and having used it in the past, I'm open to giving it another shot.

September 2019

Ken from Retail

Company Size: 51-200 employees

Industry: Retail

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

September 2019

Pricing Surprise and Data Held Hostage

Their systems are smooth and work well, which is a shame because of their bait-and-switch tactics with pricing. I could never recommend a company that does not provide detail on their pricing scheme, then hits you with massive increases and long contract periods once you have gotten past their basic plan, which is monthly and a flat fee. I've attempted to negotiate with them, but at this point I'm not even sure that I can get my affiliate commission information as it is hidden. I highly recommend looking elsewhere for your affiliate needs-- go with a company that is up front about their pricing and contract periods.

Pros

Easy to use, easy to set up, and the interface is clean and well organized.

Cons

The pricing model after you have reached a minimum level of conversions switches to a percent of sales and a long term contract. We, like many online retailers, have very little margin to work with. To have the affiliate commissions double due to Refersion tacking on a % of sales commission ON TOP of affiliate commissions, and to require a one year contract, and -- most importantly-- to not let potential customers know that this is their pricing model when they sign up, is very poor business practice

August 2020

Chase from Dr. Dabber

Company Size: 11-50 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2020

Great Fraud and Charge Back Prevention System

I would highly recommend Refersion to growing and large companies looking to avoid charge backs and fraudulent orders.

Pros

This system integrates directly with our shopify checkout process. It checks for high risk orders/customers and approves or declines orders based on previous purchases and charge backs across their system. This was an easy system to implement and has saved us money over time with charge back reimbursement and avoidance.

Cons

Back end system could offer more information on why orders were declined. Other than that, everything else works great and is easy to use.

Reasons for Switching to Refersion

Price and features offered by Refersion were better.