About Refersion

Refersion is a cloud-based solution, which helps small to large businesses acquire affiliates and track conversions. Key features include referral link promotions, custom branding, affiliate payments, reporting, shopping carts and click tracking.  

The application lets marketers connect with affiliates by advertising and broadcasting referral programs on the website or through social media channels. Managers can create trackable links for affiliates, enabling buyers to monitor orders and sales in real-time. Additionally, team members can track orders through various conversion triggers such as coupon codes, email and stock-keeping unit (SKU). 

Refersion integrates with third-party eCommerce platforms such as BigCommerce, Chargebee, Laun...


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Supported Operating System(s):

Web browser (OS agnostic)

40 Reviews of Refersion

Average User Ratings

Overall

4.43 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(23)

23

4 stars

(12)

12

3 stars

(4)

4

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 40 results

March 2018

Abigail from IAPWE | International Association of Professional Writers and Editors

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2018

I use Refersion to create affiliate links for my website and blog.

Pros

I can quickly create affiliate links to products I want to discuss or feature on my website or on blog posts. Easy to access and easy to create and copy links.

Cons

I do wish there was a built-in search feature for specific products rather than having to go to the website for the product and input that link to create an affiliate link for a specific product. I can still quickly create links for specific products but the extra minute of time savings when you are working with a lot of affiliate links can save a lot of time over the long run.

June 2018

Bridget from Covered Goods, Inc.

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

Functional, Useful, and Simple to Use

I am able to track our best promoters of this product and I am also able to incentivize influencers.

Pros

I like that it can directly track payments and allow us to complete payments right from the software. I also like how you can use the discount codes instead of the links so that influencers can include them on their IG posts.

Cons

I can't really find a con about this product because I am so satisfied with it. I cannot come up with any complaints or suggestions.

June 2018

Mandi from Rock Your Hair

Verified Reviewer

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

June 2018

Does what it's supposed to... but wish it did more

Pros

- Great customer service. The team is very responsive and helpful. - Like the feature to exclude certain SKUs or set a preset commission on specific products - Easy to use

Cons

- Returns/refunds need to be monitored - Sometimes search function is buggy - One application across all offers. - You cannot prevent multiple submissions: if someone uses a different email address, they can sign up as many times as they want - and if someone tried to apply again with the same email, it gives a confusing error message. - Payments sometimes show up as the wrong date - No way to access gift card numbers after they have been sent (without contacting the company)

September 2019

Ken from Retail

Verified Reviewer

Company Size: 51-200 employees

Industry: Retail

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

September 2019

Pricing Surprise and Data Held Hostage

Their systems are smooth and work well, which is a shame because of their bait-and-switch tactics with pricing. I could never recommend a company that does not provide detail on their pricing scheme, then hits you with massive increases and long contract periods once you have gotten past their basic plan, which is monthly and a flat fee. I've attempted to negotiate with them, but at this point I'm not even sure that I can get my affiliate commission information as it is hidden. I highly recommend looking elsewhere for your affiliate needs-- go with a company that is up front about their pricing and contract periods.

Pros

Easy to use, easy to set up, and the interface is clean and well organized.

Cons

The pricing model after you have reached a minimum level of conversions switches to a percent of sales and a long term contract. We, like many online retailers, have very little margin to work with. To have the affiliate commissions double due to Refersion tacking on a % of sales commission ON TOP of affiliate commissions, and to require a one year contract, and -- most importantly-- to not let potential customers know that this is their pricing model when they sign up, is very poor business practice

June 2018

Nequitta from Iman Watches

Verified Reviewer

Company Size: 1 employee

Industry: Retail

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

I had a good experience overall. I found all the things that I need on the software.

It's easy to use.

Pros

I love that everything is so easily tracked. This makes it easy for me to see what's productive and what I need to change. I enjoyed being able to tell my affiliates that they could track their progress. It helped keep them encouraged. I was even able to connect external apps and track the progress from those apps. The best part is that I was able to track these apps and not have any technical difficulties on the apps.

Cons

Connecting apps like mailchimp were my least favorite thing becasue I have no experience using some of those features (API, etc.). I found it difficult to figure out what I was suppose to be doing. I was able to figure out the Paypal intergration with the help of the blog I found on your site.