--- title: "Refersion Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Refersion. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Refersion is a good fit for you!" source_url: "https://www.softwareadvice.com/referral-management/refersion-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Affiliate Software](https://www.softwareadvice.com/affiliate/) / [Refersion](https://www.softwareadvice.com/affiliate/refersion-profile/) / Refersion Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/affiliate/refersion-profile/) Reviews [Alternatives](https://www.softwareadvice.com/affiliate/refersion-profile/alternatives/) # Refersion User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 56 ### Secondary ratings - Ease of use: 4.1/5 - Customer support: 4.2/5 - Value for money: 4.1/5 - Functionality: 3.9/5 ### Rating distribution - 5 stars: 28 reviews (50%) - 4 stars: 15 reviews (27%) - 3 stars: 9 reviews (16%) - 2 stars: 3 reviews (5%) - 1 star: 1 reviews (2%) ### Most mentioned pros - In this way, both we and our affiliates can rest easy as we monitor the effectiveness of our referral program. - Overall, I love the data it provides and how it tracks all influencer and affiliate data pertaining to sales and traffic. - The support team is also great. When I first signed up for this program we were using wordpress and after a short time we abandoned Refersion to go with an affiliate software that could do more for a similar price. ### Most mentioned cons - They offered me the option to terminate the contract but didn't refund what I paid for months without been told of the location limitation. - The integration is not yet working for Amazon stores and I was charged for a service that is not available. - They stole thousands from me without delivering the service. ## Refersion customer reviews Showing reviews 1-25 of 56 (page 1). ### Happy Reversion Affiliate User! - Overall rating: 5/5 - Reviewer: Rebecca B. - Verified reviewer: Yes - Product usage: 1-3 years · monthly - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the ease and using Reversion as an affiliate. The backend / login is super easy and simple to use, and not confusing at all. I can easily get graphics, affiliate links & discount codes in just a few seconds! #### Cons Sometimes when you are an affiliate for more than one company, there are multiple logins, and if you have a separate/ different password for each login, it can be a headache to login. I have to constantly change my password to login to the correct account. I wish there was a dashboard to see all the companies I am an affiliate for at-a-glance. --- ### Simple and straightforward - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Entertainment - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered It is been effortless and easy and one of the most user-friendly affiliate platform experiences I have had to date. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As a user, I really appreciate how clearly everything is laid out, how easy it is to understand every aspect, and how responsive the customer service team is. #### Cons But, ask someone who is an affiliate with multiple brands when I part ways from a brand and they don't remove me from refersion, I have absolutely no way of removing myself and shutting that account down and I don't like that --- ### Refersion is a fraudulent company - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered The integration is not yet working for Amazon stores and I was charged for a service that is not available. I paid USD499 per month for a system that is not yet working. After 4 months I was contacted that the service was not available in Canada with no refund despite been based in Canada and having my main market base there. It a purely fraudulent company. They offered me the option to terminate the contract but didn't refund what I paid for months without been told of the location limitation. They stole thousands from me without delivering the service. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing, they had a list of affiliates that you can get by browsing social media yourself. There is no guarantee of influencer engagement. #### Cons Location limitation, they need to be up front with merchants. If they are confident about their service, the minimum required payment amount should be lower and let the amount required be sales based. --- ### Successful Affiliate Marketing - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: August 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This app has been very useful to us with our affiliate marketing. We are able to customize our offer, update it and implement hassle free. Tracking is always consistent too. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Hassle free sign up and tracking of affiliates. They have excellent customer service support who responds right away for any concerns you have with the app and even follow up with us. You can upload banners for affiliates to use, pay commissions directly to your affiliates Paypal or even pay them through gift cards. #### Cons We have been fully satisfied with this app and have been using it for a while now that I can't think of anything that I like the least. --- ### Micro-Influencer Management Software made easy - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: less than 1 year · weekly - Reviewed: October 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Refersion is a nice way to handle our micro-ambassadors. Rather than pay a "macro-ambassador" an exorbitant amount for promotion, we can simply rely on our loyal customers to spread the word (and get rewarded with commission for doing so). #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Refersion was easy to set up. We were able to drive interested micro-influencers through a Shopify landing page to sign up for our ambassador program via Refersion. From there, it's simply making sure 1.) our potential ambassadors are old enough to participate and 2.) their coupon codes aren't out of line. It even handles payouts with ease, assuming each ambassador has a PayPal account. #### Cons We haven't found a ton of ways to use our ambassador's provided info or organize our ambassadors based on their performance. --- ### Chargebee Customer Please Review Otherwise You Will Overpay Affiliates and Get Overcharged - Overall rating: 2/5 - Reviewer: Frank F. - Industry: Computer Software - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered Great customer service. I do believe based on the time that we have used the platform and seeing the very minimal number of product releases, enhancements, and UI evolution that they are likely short-staffed from a development perspective and/or perhaps haven't embraced an agile development methodology that would allow for this critical issue to be addressed. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros Ease of setup. The customer support team was always amazing. #### Cons Incorrect commission calculation despite bringing the issue to Refersions attention and they acknowledged the issue. --- ### Good features but expensive and hard to set up - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Retail - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I found it hard to set up as kept experiencing errors. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros It was good in that they have a marketplace and you can use it as an affiliate program and referral program. The customer support was keen to help and did try many times to solve my issue even doing testing on their end. Thank you. #### Cons It's pricey and the customer service is only via email and takes a while to get a reply if you are not in the same time zone. I found it hard to set up as there were errors that could not be resolved so I was paying USD89 and not able to set up. --- ### Not the easiest to use - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Packaging and Containers - Company size: 10000+ employees - Product usage: less than 1 year · weekly - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I feel it's a frustrating tool to use. Need to make it more user friendly with maybe some guides to help navigate the tools. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros I feel like the software is very secure. You must get an email each time and verify your log-in before continuing. This ensures your account is safe. #### Cons The software is very basic. Functionality is a little rough as well. I still haven't been able to successfully run a report. --- ### refer a friend software - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: a free trial · daily - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Trialed for affiliate marketing but wasn't what we were looking for. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros Good for a refer a friend program essentially allowing clients to get paid to refer a friend to use the software. #### Cons In refersion you have to sign everyone up one by one instead of working across networks. Low scale compared to competitors. --- ### Great tool for small and larger business managing affiliates - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Entertainment - Product usage: less than 1 year · daily - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Low cost when you manage a small team. Integration with apps makes it easier to keep track. Access to developers API. #### Cons If you want to track the sales of more than 30 affiliates the price is 4 times higher. --- ### Excellent - Overall rating: 5/5 - Reviewer: Charles H. - Industry: Retail - Company size: Self-Employed - Product usage: less than 1 year · daily - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered Our overall all experience has been well. The installation and set up is easy, no problems there. Can't wait to see how beneficial this product will be for business. It has a lot of potential! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Like the ability to have people do the leg work of selling, working for commission. Serious people work harder for you to earn and our products are seen and talked about by more people than us doing it ourselves. #### Cons It would be nice to have gift card options affiliates could choose to be reimbursed if they choose the gift card option instead of PayPal payouts. Like an Amazon, restaurant or other popular choice. --- ### Does what it's supposed to... but wish it did more - Overall rating: 3/5 - Reviewer: Verified Reviewer - Product usage: less than 1 year · weekly - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros - Great customer service. The team is very responsive and helpful. - Like the feature to exclude certain SKUs or set a preset commission on specific products - Easy to use #### Cons - Returns/refunds need to be monitored - Sometimes search function is buggy - One application across all offers. - You cannot prevent multiple submissions: if someone uses a different email address, they can sign up as many times as they want - and if someone tried to apply again with the same email, it gives a confusing error message. - Payments sometimes show up as the wrong date - No way to access gift card numbers after they have been sent (without contacting the company) --- ### Excellent Customer Service - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: November 2018 - Review source details: This review was submitted organically. No incentive was offered My email conversations with our rep have been pleasant and professional. She is knowledgeable as to what her company can and cannot do. KUDOS to her!!! 5 Stars! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Simple to setup and use. Took no time at all to get the affiliate sales process working. #### Cons API is extremely limited. Needs more reporting and CSV file downloading options. --- ### Best software for affiliate marketing - Overall rating: 4/5 - Reviewer: Sahil V. - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: less than 1 year · weekly - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I am using this software to expand my business online and i think this is the best software for affiliate marketing.It makes easier to connect with brands and we can easily track our growth in real time.Best part of this software is it’s very easy to use. #### Cons I haven’t found any big issue so far the only thing i noticed is sometime payments status get updated late. --- ### It's been a great way to expand my customer base and have seen significant amount of sale increase - Overall rating: 4/5 - Reviewer: Alex P. - Verified reviewer: Yes - Industry: Retail - Product usage: less than 1 year · monthly - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered More marketers on my behalf, Extra Sales and more involved customers #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the dashboard for my affiliates and the dashboard for myself . Customer service is responsive. #### Cons The flow of the website was a little clunky. Took a few times to learn where everything was at --- ### Great experience with the team and support. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Photography - Company size: 2-10 employees - Product usage: 3-5 years · monthly - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The customer service is great. They are always there to help if you need it. I think I was one of the early adopters. I worked with there rep a lot to get everything set up. They were super helpful! #### Cons The only thing is that I wish they would have a way to notify you via e-mail when an affiliate sale comes thru. As it is currently you have to log in to check sales. --- ### Good affiliate software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Graphic Design - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: October 2016 - Review source details: This review was submitted organically. No incentive was offered I love the software, ease of use, functionality, etc. Easy for affiliates to understand and signup. Just need more affiliates now! :) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Software interface, user friendly, easy signup #### Cons little difficult finding people to sign up. --- ### Pretty Good - Overall rating: 4/5 - Reviewer: Verified Reviewer - Product usage: less than 1 year · weekly - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy Integration with Shopify makes it easy to adopt. Has some features other's don't. Good integrations. #### Cons Not always clear about what pieces need setup. Instructions, and prompts could be better. Website not very user friendly. --- ### A great foray into the world of affiliate marketing - Overall rating: 5/5 - Reviewer: Verified Reviewer - Product usage: less than 1 year · monthly - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Super easy to use. Less complicated and certainly cuts down on enormous expense. Great for those who are new to the affiliate marketing industry. Awesome customer service who guides you through everything. #### Cons They are growing their affiliate list so it is not as large as other companies. However, it is growing exponentially and you can't beat the affordability. --- ### Tracks Affiliate Sales, But Very Glitchy - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Industrial Automation - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered Overall, I love the data it provides and how it tracks all influencer and affiliate data pertaining to sales and traffic. This data has been incredibly useful in making business decisions. But I do not like how glitchy and underdeveloped the software is. It can use some more work. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros I love how easy it is to track sales from affiliates and influencers! The data on Refersion is really great for analyzing their performance and making decisions accordingly. #### Cons I didn’t like how glitchy it is. There are so many issues with this software that require customer support to fix which is frustrating and inefficient. --- ### Amazing Affiliate Software! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Industrial Automation - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it’s a great affiliate software option. You get a lot of features with it and it generally is very easy to use and functional. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros This software is super easy to use! It tracks all affiliate analytics all in one place for you, and the data is extremely beneficial when making business decisions. I love that our affiliates find it easy to use too! #### Cons There was sometimes a glitch for affiliates trying to get signed in and customer service could be just a little bit faster to respond but other than that, everything was perfect. --- ### Referral and affiliate tracking made simple - Overall rating: 4/5 - Reviewer: Stephanie J. - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: 1-3 years · weekly - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered There has been a noticeable increase in the number of people using discount codes provided by our brand advocates. In this way, both we and our affiliates can rest easy as we monitor the effectiveness of our referral program. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Using referrals as a form of manual monthly payment to motivate brand advocates is a smart strategy. Having a referral program wherein both the referring user and the referred buyer receive a discount is a great idea. #### Cons Registrations are approved instantly, which has caused problems because scammers have been utilizing our codes on discount sites to make money off of us. --- ### Lackluster platform that only gives you half of what you really need. - Overall rating: 2/5 - Reviewer: Samuel P. - Industry: Retail - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered Not positive. This platform only gives you about half of what you need to conduct a comprehensive affiliate marketing /influencer marketing program. If you're looking for a solution that will help you curate influencer lists and qualify them before connecting with them, this isn't the platform for you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 1/5 #### Pros Refersion does only one thing really well; affiliate relationship management. Everything else is up to you, or must be relied on by a different tool. #### Cons Unfortunately, there's no semblance of an influencer search feature, which means you'll have to source your influencers via other means. We tried this out and quickly realized it wasn't going to be the right tool for us because we needed a tool that handle the relationship with an affiliate/influencer (which Refersion does) but also helps us find those affiliates beforehand (something Refersiond does not do). In the end, we had to pivot away from the platform and find a better solution. --- ### Refersion Review - Overall rating: 4/5 - Reviewer: Prosper D. - Industry: Marketing and Advertising - Company size: 10000+ employees - Product usage: less than 1 year · weekly - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered Overall, Refersion is designed to help businesses effectively manage and optimize their affiliate marketing programs and drive more sales through the efforts of their affiliates. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Refersion is easy to use, and also easy to integrate with my business. #### Cons For now, I don't think Refersion is missing something! --- ### It does the job, but doesn't thrill me - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Retail - Company size: 2-10 employees - Product usage: less than 1 year · a few times a year - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered Overall, if you want a basic affiliate tracking software, this is a good one. It isn't over the top with features, but it did seem reliable, straightforward to setup and the support team was great. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I like most that it's fairly straightforward and pretty easy to set up. The support team is also great. When I first signed up for this program we were using wordpress and after a short time we abandoned Refersion to go with an affiliate software that could do more for a similar price. Years later we're now switching our online store to Shopify and will be switching our affiliate software back to Refersaion. Our team members assure me that it integrates better with Shopify so I'm hoping it will indeed be a better experience this time around. #### Cons I didn't like that for the basic package you couldn't use both tracking links and individual affiliate discount codes. We would have had to pay more to integrate both features which wasn't cost effective. The platform we switched to for wordpress could do both for the same cost as the basic Refersion package. With our switch to Shopify, the basic Refersion package should be able to implement the tracking links as well as track effectively with the Shopify coupon codes which would solve my issue with the software. ---