Referral marketing platform for resharing discounts to my customers friends and family.

The power of referral is definitely strong.

Pros

Talkable referral platform helps us generate extra sales in the luxury watch industry. Backed up by a solid remarketing strategy, resharing purchased items with a coupon increased ROI.

Cons

The strategy of discounts took us some time. Once we had the mockups for resharing products, we had to deal with our custom site. Talkable provided their own developers who were able to quickly implement integration with our site and Adroll.

Great product, great team.

For a brand that cannot/does not want to be very promotional, I think the tool worked well. However, it would shine for a retailer that has a deep product assortment and a wide range of price points.

Pros

From start to finish, the process was very simple to implement. It's honestly one of the only products I've ever encountered where I've been told it's only a couple of hours to implement, and it was actually only a couple of hours. The UI for the tool is very intuitive, and the WYSIWYG tool is very easy to use. The emails and onsite widgets are pretty customizable, and a non-developer should be able to do most of the updates. The implementation and ongoing support team at Talkable are HIGHLY responsive and proactive. They work with you to tailor a program that is right for your business. I would totally recommend this software to anyone.

Good Service and Excellent Client Support

Despite my frustrations with the user dashboard, the client support we receive is exceptional. We have limited bandwidth across our team to manage this channel and our client service team does an excellent job bridging that gap, reporting, bringing new ideas to the table, and helping us execute.

Pros

I like that the software offers a lot of different features and is often developing new features for clients to optimize their referrals

Cons

I find the dashboard EXTREMELY difficult to navigate and understand what's where. The reporting is good, but the verbiage is not self-evident and finding the right report is difficult.

Great way to help marketing

Overall, I would recommend Talkable to those who have a retail store and would like to retain customers.

Pros

I love how easy it is to use and how supportive the team is! They do a wonderful job in helping me execute whatever is needed.

Cons

The thing I like least about this software is that the dashboard they use can be a little difficult to navigate.

Great product for referral marketing

Pros

Great security and fraud prevention options.

Cons

Setting up campaign creatives can be a bit tricky.