Learning Stream Software

The software is great and Customer Support Amazing!

My overall experience has been great- especially the customer service! Leslie is AMAZING! The moments when I get stuck or may have designed an event wrong- she has been one phone call or one email away. She is eager to help and REALLY patient. I'm not tech savvy or a guru at all, so having Leslie and the other team members to help me really means so much to me! Everyone at Learning Stream has been amazing!

Pros

I love how user-friendly it is. I love how each event dashboard provides you with "alerts" so you are confident that you created the registration for your event correctly. I enjoy sharing reports with internal and external stakeholders about registration numbers and event trends.

Cons

I really like the software. I can't wait until badge scanners are available -this will help with my large events.

Review of Learning Stream

My overall experience with Learning Stream has always been excellent. The Learning Stream team is always helpful and available.

Pros

What I like most about this software is its ease, functionality, customer service.

Cons

The amount of time it takes to input one event.

Best Solution for Public Libraries

Fantastic. Great product and support staff. Always responsive and available to work with me.

Pros

After months of searching for a robust registration solution for a public library, we were thrilled to find Learning Stream. It not only met all of our needs, but it exceed our expectations in every way. Learning Stream provided an answer or feature to every registration issue and scenario my staff could dream up. There are many registration software solutions for public libraries, but none were as flexible and comprehensive.

Cons

Even though this software was not designed with a public library in mind, the remote authentication and rich API access made all the difference.

Easy!

Pros

This was very easy to use. It avoided scheduling conflicts and set friendly. They even have a lot of information on Facebook.

Cons

I couldn’t find anything negative to say. Everything seemed great. I guess it could be less expensive

Great product for the price

Pros

ABC Signup is a very easy and funcutional software program. The cost out weighs all that this software can do.

Cons

There is nothing I can say bad at this point, I will continue to use it. Customer service is pretty great too!

Solid program even if a little pricey

Pros

For it's price it's a great system that can provide top notch registration services for your company if you're unable to scale on your own.

Cons

Not too many - some issues with automated messages not going through properly but otherwise a very good program.

The best thing I have to say about Learning Stream is their customer service.

Time savings and registration accuracy

Pros

I like the ease of copying events from year to year and the ability to save data from each event over the years.

Cons

There are few things that cannot be changed, as they're built into the system. That makes some tasks that you would think would be easy to do, impossible. I'd like more flexibility to the reports you can print, by being able to select different things that you would like to print instead of having to select one of the standard reports, (i.e. Financial reports).

Complicated and complex system that gets the job done but doesn't win any style points.

Wanted a registration tool that could handle breakout session registration and would allow us to approve/decline individual user registrations. Happy with the way this aspect of the tool works.

Pros

Customer support. The tool is difficult to get the hang off. Their customer support has been great. Always fast to respond and do a wonderful job of answering your questions.

Cons

Interface is clunky. Not as intuitive as other web based tools on the market. End user experience needs a facelift. Not very user friendly.

A great, inexpensive resource for schools.

Quick, easy access to information

Pros

The ease of which I can take a registration list, make nametags, sign in guests and do an evaluation.

Cons

Only one sign on per organization! This makes it difficult if you have two programs going at one time and want to sign in participants. You knock each user off.

Easy to use software that meets my needs

Pros

The software is easy and natural to use and, for the most part, the features meet my current needs. I have experienced very little issues with bugs or down-time. Cloud-based, so I can use it wherever I am. The cost fits more in-line with my budget (no per registrant fees) than other software I have looked at. Doesn't have a million features (that I, at least, don't need) that can just confuse things. Support is timely and helpful.

Cons

I wish there were more options to customize how the registration page looks visually (looks just a bit "amateurish" compared to cvent and others); more options to customize statements (specifically statement when using [StatementMain]; a more streamlined/efficient way to do group registrations (in my experience, users find the current way confusing and too much work). Would also like the option to customize the credit card receipt that is sent to customers and have the ability to turn that off (i.e. just have the statement that shows the payment). Would like the ability to share a link with registration information with others. Less important, but worth mentioning, is the File Library, which I feel needs a major overhaul as far as how files are managed.

This company is easy to work with- very responsive to my needs. The software works very well.

Pros

The staff is wonderful and very responsive. She always replies right away and has helped me brainstorm ways to make the software work for me. Once set it up, there are no flaws in implementation. It works very well.

Cons

There is a a learning curve to using some aspects of this software. But the staff is very helpful and patient and will walk me through what to do step by step.

I have been very pleased with this software and the wonderful support of the staff!

Being able to go to online registration for our classes has been a huge satisfier.

Pros

It is very easy to use. Susie Isham is always very quick to respond and always super helpful even when I have asked her the same thing before. Our department is very pleased with the software

Cons

Not really cons, but there are some features that I would like to see added or enhanced in the future to meet our needs.

Learning Stream has been a great fit for our agency; exceptional customer service!

As a non profit agency this software provides a low cost solution to online purchasing of our low cost training.

Pros

Learning Stream's flexibility is by far one of its biggest pros. We have been thrilled with the mobile responsiveness as many of our clients don't have any other access.

Cons

Due to the amount of flexibility within the program it can be a little difficult to learn initially but their customer service by far makes up for it!

Powerful and flexible with an easy to use interface

Pros

Probably the support! The software is great and performs exactly as anticipated, but support has been outstanding. They take the opportunity to teach and don't just answer the question.

Cons

Have had some glitches with response times, but we are power users and probably push the system. Also, think there were some growing pains, but even when this occurred, support addressed issue.

Learning Stream has made our work so much easier and streamlined! The staff are great to work with!

Pros

We are able to register attendees, take money and track it all in one place. Providing a discount code is easy for registrants as well!

Cons

The set up process was a bit tedious but once it was set up, the copying events is super easy! The time it takes to set up is much better than the time it was taking us to do paper registrations and take payments by mail!

Good Registration software

Pros

What I like more about ABC Signup is the fact that you can customize the registration forms and the event pages according to the necessity of your client and the reports of the activities for management.

Cons

What I don't like is that the Automated messages system does not always work well. I have come clients that never got my messages.

Easy to use! Great customer support and education!

Pros

The best part about learning stream is the ease of use. The fields in our event pages, registration forms and evaluation forms have unlimited customization.

Cons

Nothing! Learning Stream meets all of our expectations! I hope we are able to expand this software to other sections and programs within our organization.

Easy to use

Pros

It’s functional and integrated. Makes doing my job easier. Easy to navigate and intuitive for users.

Cons

I really don’t have any cons. It could be a little less expensive, but you get what you pay for. ...

Excellent customer service! Susie anticipated our needs and helped us every step of the way.

Pros

Learning Stream is so easy to use. Classes are a breeze to enter so customers can book and pay in a few minutes.

Cons

I only find one drawback to this software. I'm not able to the transfer the customer's payment and the customer into another class at the same time.

So Easy to Setup - Very easy for the Admin to use

Pros

It is so easy to get started. We were up and running in less than a full day of work! It worked right away with our credit card processor and was very easy to link to our existing website.

Cons

Some of our registrants have struggled with the log in process. We did not require a log in previously, and some customers are struggling to determine if they already have an account or if they have to create one.