dashboard and intervace with wordpress and Xero

That one cannot customize E-Mails Arlo is only available in English, not multilingually

Arlo is intuitive and user-friendly. I have no hesitation in recommending this product having spent almost two years enjoying this system. The support that Arlo provides is second to none.

I have no gripes, therefore unable to think of anything that I liked least about the software.

Technical implementation is handled from Australia/New Zealand, and they refuse to meet at a time convenient for US. Total waterfall implementation with many (missed) handoffs of info, and back-and-forth about fixing issues. Once implemented, we found it to be very clunky, rarely works, and doesn't integrated easily with other tools even through zapier. Total garbage. We are now 18 months in and will be switching away from this horrible decision as soon as possible.

I liked the promise of integration and ease of use... but it was a lie.

We paid nearly $10,000 and implementation took nearly 9 months! Once implemented, they hardcoded the text to be a font that didn't match our site, and refused to change it. Their caching mechanism failed to load the widget on our page upon 1st view (had to refresh or go the page again for it to display), so likely lost 10-20% of visitor confused by blank page content.

Daily administration of our training sessions. We can add and remove instructors from sessions base on availability or "Best Suited" for a course. Transfer students from one class to another and be able to track such movement.

The ease with which all employees started to use the software with minimum distraction or inability to find features. I believe that from the time I started using this software, my productivity and daily time management of classes, students and my resources have significantly been improved. I also like the features that are from time to time implemented, but you are always given the chance to review these changes before they are implemented. Most important for me, the quick turn around from Customer Support Team in resolving any issues (very few) that pop up once in a while.

There are absolutely nothing I can put here to say I don't like.

For the past five years, I have used Arlo to help me organize an Adult Community Education Programme which attracted 1100 enrolments and delivered around 110 courses each year. I found the Arlo software was brilliant it reduced administration time significantly. Features I especially liked were the facility for students to pay for courses by credit card and automated receipts, course directions and course reminders. I found it easy to insert text and photos onto my website which was fantastic. A very important plus was that the help desk responded quickly when I needed to ask a question. My business is closing now - this is the only reason I am ceasing to use Arlo. I highly recommend Arlo to other education providers.

It reduced my administration time significantly.

It would have been good if I could have inserted videos. I was on the "Basic" plan. Not sure if other plans have this functionality.

I really like the way they are always adding new features to the software. I love the integration with Xero and the simple processes for managing your events. As we do lots of different types of events, the flexibility to create your own fields & and reports is so helpful. The customer support is amazing, we have the email support package - which usually means someone from Asia emails you back a week later. No - at Arlo, New Zealand based staff answer the same day. They are really helpful with 'how to do this' queries - not just bug support.

The price - but I think that it does save on lots of admin time. It would be nice if it connected to Flo2Cash.

The Arlo software is great but we have not integrated it with some of our other internal software used for accounting within the business. This means we have a bit more manual work to ensure the flexibility and changes of Arlo are feedback in to the systems. This process really shows up how the other software lags behind Arlo!

It is easy and straightforward to use and continues to evolve and develop more and more functionality! It does exactly what we want and we can change things in there easily to suit our needs.

It was not previously integrated with our website but we have since changed over to an Arlo website which has made this so much easier and the new website looks much better too!

Arlo is very easy to use and the team is always on hand to help should we have any questions or additional changes we would like to make to our personalised system. Some team members have taken the time to come and give us presentations on how to get the best out of the system which was really helpful. Arlo is a great way for us to upload and keep track of our events. The reporting section is especially helpful for running data analysis. The database is extremely helpful for storing details about centres - the full details of the school will populate from just a centre number. Overall, the system has been great and I would definitely recommend for anyone who is thinking of using it.

You cannot change the event code once the event has been approved - this means you have to cancel the event and create a new one if there are any changes.

Booking all of our first aid courses etc, makes it super easy.

Ease of use, dashboard that shows everything at a glimpse, fast for booking first aid attendees, great for capturing details.

Online support isn't great probably because of terminology, but we do love the live support, always helpful and answer any questions we have.

This software helps us add and track events

Easy to use, when setting up events, we can add one event as a template and just change information for each following event

At the end of each event, you have to go in and add who attended, I'm not sure how this could be simplified though

I save a lot of time with this product, it looks professional for our clients and shows information and data clearly.

How easy it is to use as an administrator, if I have a more technologically challenged client it is easy to walk them through the process of booking, and if they do not want to it is super fast for me to book for them! I find the send payment link option really helpful and saves me admin time.

I wish there was more flexibility in the automated email system and being able to alter what goes to the client. Not so much the content of the email but the ability to automatically stop the email from sending once the client has taken the steps the email asks them to do.

The ability to see every event coming up over the next year in a simple, searchable format makes planning ahead very easy. The online payment section makes enrolments relatively easy as well.

Cancelling or going back on things can be quite difficult. An administrator is required for relatively menial tasks that differ from everyday use of the software, and that can slow down my work.

More time to spend on the real work of managing our training products, people and other resources.

Has reduced my time in scheduling and avoiding scheduling conflicts in resources (people, training rooms, etc.) I really like the import of Excel CSV to facilitate large group registrations and or multiple corporate registrations.

How flexible it can be to work for a number of different events and still be so bespoke. It also handles the payments and refunds seamlessly

It can be a bit restrictive in us being able to amend the skin on the events page and cost us money if we need to amend any part of this, which can be frustrating

An easier workflow. Some features are not needed for our certain area so it can on occasion be over crowded. However these features are commonly used by other people.

I like how easy it is to use and all the features are well suited for our needs. It really helps when you can set up a course in 5 minutes, especially if you have 250 a year! It is also extremely easy to pull reports for finance and stats.