--- title: "Arlo Training Management Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Arlo Training Management Software. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Arlo Training Management Software is a good fit for you!" source_url: "https://www.softwareadvice.com/registration/arlo-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Training Software](https://www.softwareadvice.com/lms/online-training-comparison/) / [Arlo Training Management Software](https://www.softwareadvice.com/registration/arlo-profile/) / Arlo Training Management Software Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/registration/arlo-profile/) Reviews [Alternatives](https://www.softwareadvice.com/registration/arlo-profile/alternatives/) # Arlo Training Management Software User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 147 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.6/5 - Value for money: 4.5/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 106 reviews (72%) - 4 stars: 37 reviews (25%) - 3 stars: 2 reviews (1%) - 2 stars: 1 reviews (1%) - 1 star: 1 reviews (1%) ### Most mentioned pros - It also provides a helpful home dashboard to allow you to take a quick pulse check of trends. - The software effortlessly handles registrations, bookings, and course modifications, providing a centralised hub for all course-related activities. - Customer support is amazing and is always able to help overall system queries as well as helping me build efficient reports. ### Most mentioned cons - Additionally we utilise the Arlo-Salesforce connector and find that duplicate management is quite a manual process currently that requires admin work to maintain. - Communications are sent to most customer's junk folder, which is not conducive to having an automated comms option. - That there is certain reporting that we can't do and have to pay extra to adapt some email templates. ## Arlo Training Management Software customer reviews Showing reviews 1-25 of 147 (page 1). ### Very strong training management software - Overall rating: 5/5 - Reviewer: Edward K. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. All positive. Like any product, there are parts that could be improved, but overall we're happy with our decision. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Arlo is the perfect app for managing a training business. We reviewed multiple options and settled on Arlo as the best for our needs. It's proved an excellent choice, and is extremely comprehensive. The WordPress integration is a great addition, allowing us to present our courses on our website very easily. #### Cons The API is dated, but still functional. It would be nice to have autocomplete on the search function. #### Vendor response Hi Edward, thanks so much for the great review! Good to hear that feedback about the API, if you haven't already be sure to raise that with your customer success manager so it can be escalated in our product discussion. Thanks again for kind words and thanks for being an Arlo customer! cheers The Team at Arlo Replied August 2025 --- ### Review of CRM - Overall rating: 5/5 - Reviewer: Gavin M. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Great customer service and very good CRM to use for the operational side of your business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great CRM to use particular for the operational side of your business, #### Cons Didn't integrate too well into our website for front end use #### Reasons for switching to Arlo Training Management Software The old CRM system did not suit our kind of business. #### Vendor response Thanks so much for that wonderful feedback! We've got a bunch of new developments and features in the pipeline this year to make Arlo even better and we're always keen to hear suggestions from our customers about what we can improve - thanks again for your support! Replied January 2025 --- ### Very good product - Overall rating: 5/5 - Reviewer: Tom K. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Arlo is very easy to set up and configure. #### Cons The motion sensing is slow to recognise motion at more than about 20 feet. --- ### Arlo is a valuable tool in our project ecosystem - Overall rating: 5/5 - Reviewer: Craig S. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered Very good, we really value Arlo and have recommended it to others. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The amount of information we can present to our users, and our internal team, about workshops is terrific. Also, the integration with Moodle was a must and works really well. #### Cons Some quirks regarding the maximum number of exports of users for reports, and we'd like more flexibility and logic controls regarding the registration process (for example, if a user selects an option when registering, a certain registration path would open up for them according to internal logic). #### Reasons for choosing Arlo Training Management Software It offered more flexibility for our needs, Moodle integration and a better price point. #### Vendor response Hi Craig, thank you so much for taking the time to leave us a review, most appreciated. We've got some really exciting enhancements coming to the platform soon, can't wait for you to try them out! Replied November 2024 --- ### Best choice we ever made. - Overall rating: 5/5 - Reviewer: Holly C. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered Our business grew exponentially in the first year with Arlo. It was a huge improvement from a professional standpoint (customers noticed how much more "legit" our business looked compared to competitors) and a huge improvement in terms of managing the logistics of running a training business. I love that it's designed for exactly what we do - running a training business - and therefore I don't feel like I'm fighting software to make it work for us. It works for us because it's designed for us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Arlo has made scaling our business possible without feeling like we're "dropping the ball" anywhere. We were able to bring on new instructors, and the instructors can manage their classes directly in the Arlo app from their smartphones. This has been a game changer for us. #### Cons I do wish there was a way to make automatic purchasing of gift certificates possible, but at the moment we are working around this just fine with manually generated discount codes since it is not a high-volume area of our business. #### Reasons for switching to Arlo Training Management Software We were previously using a WooCommerce online store to sell tickets to our workshops, and this was very hard to manage and keep track of class attendees and registration changes. It was a lot of manual, time consuming work, and easy to make mistakes because of that. --- ### Has the potential to be great, but useability issues get in the way - Overall rating: 4/5 - Reviewer: Karen A. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used other for less than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Arlo is a very powerful platform, if you have a lot of time and personnel dedicated to managing it. They are really nice people, and provide great support. Unfortunately, it was just too complicated and time consuming for us to use and lacked some really basic useability features we expected from class registration software. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Arlo has a ton a great features for event management and registration. Really liked the back-end planning features for administering venue & catering details and instructor notifications. And the front-end class listing & registration page looked really slick. And their customer support is really great, both online and in person. For a company with a lot of time to dedicate to learning the system and administering it on a daily basis, it is a very powerful platform. #### Cons Arlo is very time consuming to get set up and to administer. There are so many steps required for just basic things like adding a new class, and so many options to click through that it is very unweildy. And it is missing some really basic functions, like sending a notification to the administrator if someone cancels their registration, or allowing customization of the event email notifications that get sent out. And when we first signed up for the platform, we were promised that the ability to charge deposits for a class (which is very important for us) was under development and would be available very soon, but a year and a half later that feature was still nowhere to be found. After months of trying to make Arlo work for us, we finally had to switch to a different platform. #### Reasons for switching to Arlo Training Management Software We were looking for a more complete event management system instead of just a registration system. #### Vendor response We appreciate the review and are sorry to hear Arlo didn't turn out to be the right system for you. As you mentioned, Arlo is a very powerful platform that's built to manage all the moving parts of a training operation, but does take some getting used to. That's why each of our customers gets a dedicated success manager and 1-on-1 training to make sure you're confident with the system before you go live. Capturing partial payments, such as a deposit at checkout, was released a few months ago. We're sorry we didn't get this out in time for you. Customizing the automated email to match your branding is also something that we have just released. We're now working on giving you more control over the contents of these emails. Again we appreciate your feedback and are sorry to see you go. We wish you and your training business well. Replied August 2020 --- ### Arlo Review - Overall rating: 5/5 - Reviewer: Allison W. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered Our office loves it and our presenters enjoy the ability to see what their courses look like leading up to the event date. Arlo has become the staple and all encompassing resource for our course management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros One of the biggest positives when it comes to the Arlo software is the automated features. Our office used to spend a lot of extra time communicating small details and follow through just to make sure information was shared with our registrants at the proper moments. Thankfully with things like a wait list with a programmed process we do not have to keep track of those details manually. #### Cons Perhaps it's just a beginning phase, and not even a negative "least" explanation but my least favorite aspect about Arlo is in regards to all of the features we have yet to utilize and set up. It provides excitement but when the start up is in the process and even a few months later, we are still constantly figure out new (awesome) things to implement. #### Reasons for choosing Arlo Training Management Software My boss was the one that did the research and made the decision. #### Reasons for switching to Arlo Training Management Software Our previous product limited our ability to house all of the information we wanted/needed. We were forced to keep additional excel documents which led to multiple sources needing updated. In turn, that leads to the likelihood of more errors and miscommunication. #### Vendor response Thanks for the fantastic review, Allie! It's great to hear that Arlo's automated features save your team so much time and that your presenters enjoy the ability to view their upcoming courses via the mobile app. Do reach out if there is anything we can do to help. Replied December 2019 --- ### Easy to use TMS - Overall rating: 5/5 - Reviewer: Vandana K. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros They can track their events and attendees online and mark attendees on the day #### Cons Nothing much to point at that is disliked #### Reasons for switching to Arlo Training Management Software Wanted something comprehensive to maintain everything related to training under one umbrella --- ### Great innovation in service which will continue to improve - Overall rating: 4/5 - Reviewer: Will B. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used monthly for free trial - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. A great one stop shop for training/course management, suitable for managing in-house CPD or revenue generating short course and learner management. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Arlo is a very appealing software, particularly in the Shore Course Management Space (as a type of training) - where the training can be managed effectively from store front and sales right through to managing the learner/student experience. #### Cons The store-front and e-commerce section has limited customisability, which is a trade of for its ease of use. Effectively, your training storefront will look very similar to other users of Arlo which means there is a lack of unique appeal. This is not a big drawback though and will likely be improved in time. #### Vendor response Thanks so much for the great review! Replied January 2026 --- ### Great value for money & a versatile tool - Overall rating: 5/5 - Reviewer: Vivian B. - Verified reviewer: Yes - Industry: Renewables & Environment - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered Arlo really makes our life easier, we use it to manage all our paid training courses and also track attendance of participants of other events. Arlo is quite easy to understand, it doesn't take long to explain it to new staff members and has intuitive handling. The articles on the support page are great, I find it very easy to follow the instructions and discover new features of the software. Their customer service is also great, the support team is very quick and so far could solve all our problems. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like most that the build-up and functions are really thought through. They try to accommodate different types of training and mostly find a good balance between pre-set processes and possibilities for customisation. Compared to other LMS (which I haven't used but checked their functions and pricing..) Arlo offers less functions in one but you can add various integrations, e.g. your own accounting software. That makes it easy also for smaller training providers to get started with software and making life easier without having to commit to a full-service LMS. #### Cons For many functions (e.g. newsletter tool, online training) you need to buy third party software and use integrations. As described in the pros, it is great to start with Arlo without major committment but after a while you want to use more and more features, like newsletters or webinars but you have to use different provider for every single funtion. It is okay because many are probably using Mailchimp or somethinga nyway which integrates with Arlo but it would be great if Arlo could offer it, I get annoyed by having so many different logins and having to get used to all the different softwares. --- ### Review of Arlo - Overall rating: 4/5 - Reviewer: Kam B. - Verified reviewer: Yes - Industry: Events Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's good - best software we have used so far and we have been through a few different options. I like it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Ease of use, nice layout, easy to register participants and send out certs - the certs are one of the best features. #### Cons Invoicing is too simple, it needs to be able to add units, ie 4 x $100 = $400 rather than me having to do the math #### Vendor response Hi Kam, thanks so much for the positive review and that feedback. Good to know about your requirement for the invoicing calculations, we will raise that with the product team and see what we can do. Thanks for being an Arlo customer! cheers The Arlo Team Replied August 2025 --- ### Arlo feedback - Overall rating: 4/5 - Reviewer: June A. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered The platform is good but to be honest the customer service/help over the last year to two years has gone down hill. Most times no replies or delayed replies or us having chase customer service. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Most parts are easy to use and can mostly find what you are looking for and easily feeds into our website. #### Cons That there is certain reporting that we can't do and have to pay extra to adapt some email templates. --- ### Arlo for Training Providers: A Seamless Training Management Marvel! - Overall rating: 5/5 - Reviewer: Anatoly K. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered Arlo is a top-notch software that has elevated operations to a new level of efficiency and professionalism. Arlo should be at the top of your list if you're in the training industry and seeking a robust, user-friendly, and customisable solution. Highly recommended! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Arlo's course management capabilities have significantly improved our efficiency in organising and scheduling training sessions. The software effortlessly handles registrations, bookings, and course modifications, providing a centralised hub for all course-related activities. The automated communication features have saved countless hours, ensuring participants receive timely updates and reminders. #### Cons While Arlo offers some communication customisation, there could be even more flexibility in tailoring certain comms templates to better suit our specific communication needs. #### Reasons for choosing Arlo Training Management Software It ticked all the boxes, and some of our staff already used it before. --- ### Perfect for Training Delivery Businesses - Overall rating: 5/5 - Reviewer: Sean H. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered We’ve been Arlo for several years and the best thing I say about is that we haven’t considered moving. It does everything we need. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It’s an easy to use system for managing every aspect of the learning journey #### Cons Using the pre-build web components with out site requires technical support and coding ability --- ### Ease of use - Overall rating: 5/5 - Reviewer: Jack G. - Verified reviewer: Yes - Industry: E-Learning - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Arlo is really easy to use and navigate. It has a lot of useful tools and processes. I use it every day and it has made my life easier scheduling courses. #### Cons There could be a few slight improvements with more advance filters #### Vendor response Hi Jack, thank you for the review! Our goal here at Arlo is to reduce the hours training providers spend on admin so they can focus on the delivery of great learning. It's great to hear we're able to deliver on this goal for you. Happy training! Replied November 2024 --- ### Training is Insufficient. - Overall rating: 4/5 - Reviewer: Jeffrey M. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered When I get someone they are great! However the onboarding has been a nightmare. It has been an almost entirely self study and self learning experience. I paid for premium set up and since asked to purchase 6 additional hours to help set this up with NO response. Here in the US the time difference has been a MAJOR set back causing concerns when the site goes live. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Seems very powerful. But the set up is too difficult to know. I like the idea of managing all my users. #### Cons Integration was over sold. I teach mostly webinars and self study courses. The Arlo software claims of intergradation with Moodle, GoToWebinar and Zoom sold me. Turns out none of these work well. I am left manually entering and transferring information with both Zoom and GoToWebinar. Theses platforms don't integrate with any real benefit. Moodle required me to hire a third party to install and manage the plug in. After spending almost $14K with Arlo set up I was still hit with another $1k for Moodle! #### Reasons for choosing Arlo Training Management Software Integration was the primary purpose. Course catalog was second. Set up help was third. So far 2 out of 3 have been below expectations. #### Vendor response Hi Jeffrey, thank you for your honest review. We've looked over our logs and agree that your onboarding experience was not satisfactory. Please accept our apologies. You joined us at a time where we were experiencing unprecedented growth and we didn't have enough staff to deal with it. Since then, we've hired additional support, onboarding, and website integration staff across our three offices (APAC, United Kingdom, and North America) to support customers in any time zone. We're also planning to launch the next generation of our Zoom integration this quarter, which includes support for unique Zoom registration links and attendance synchronization back into Arlo. This should eliminate any remaining manual processes. Thanks for sticking with us! Replied August 2021 --- ### Big leap forward - Overall rating: 5/5 - Reviewer: David Y. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered Lots of help to implement, very easy to use, and can integrate with lots of products #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We changed to using Arlo as it automated a raft of manual processes and improved our visibility of how courses were working #### Cons Nothing it provides everything that we need. I can't fault it. #### Reasons for choosing Arlo Training Management Software Yes - looked at a variety of software packages #### Reasons for switching to Arlo Training Management Software Old product lacked the functionality that we need to grow. --- ### Arlo Event Management Software is Great! - Overall rating: 5/5 - Reviewer: Richard R. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered The Arlo software is great but we have not integrated it with some of our other internal software used for accounting within the business. This means we have a bit more manual work to ensure the flexibility and changes of Arlo are feedback in to the systems. This process really shows up how the other software lags behind Arlo! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy and straightforward to use and continues to evolve and develop more and more functionality! It does exactly what we want and we can change things in there easily to suit our needs. #### Cons It was not previously integrated with our website but we have since changed over to an Arlo website which has made this so much easier and the new website looks much better too! --- ### Easy to learn, fast help when needed & efficient for clients - Overall rating: 4/5 - Reviewer: Eve W. - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2017 - Review source details: This review was submitted organically. No incentive was offered I save a lot of time with this product, it looks professional for our clients and shows information and data clearly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros How easy it is to use as an administrator, if I have a more technologically challenged client it is easy to walk them through the process of booking, and if they do not want to it is super fast for me to book for them! I find the send payment link option really helpful and saves me admin time. #### Cons I wish there was more flexibility in the automated email system and being able to alter what goes to the client. Not so much the content of the email but the ability to automatically stop the email from sending once the client has taken the steps the email asks them to do. #### Vendor response It's fantastic to hear that Arlo is saving you so much time, that is what we are all about! More control and flexibility around the automated emails is something we have on our product road map. If you have any suggestions or questions regarding this, please reach out to our support team and they will be happy to help. Replied September 2019 --- ### Course management made easy - Overall rating: 4/5 - Reviewer: Tania M. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered Overall this software meets our needs to manage over 400 courses and 8000 customers annually. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Arlo is so easy to use. The dashboard is always open to see what we are doing at all times. The mobile app is super handy for checking on things from off site. The automated communication feature save time and improve the professionalism. #### Cons I would like to see more functionally and customization around reporting on the Dashboard eg year on year comparisons. Also graphing options in the reporting. Reports into Excel do not also facilitate working with the data because of merge cells and extra co #### Reasons for choosing Arlo Training Management Software Local product #### Reasons for switching to Arlo Training Management Software Realtime registration and web site integration --- ### My non-profit uses Arlo for event management for our camps and training events. It is great! - Overall rating: 5/5 - Reviewer: Alice H. - Product usage: Used daily for more than 2 years - Reviewed: October 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like the way they are always adding new features to the software. I love the integration with Xero and the simple processes for managing your events. As we do lots of different types of events, the flexibility to create your own fields & and reports is so helpful. The customer support is amazing, we have the email support package - which usually means someone from Asia emails you back a week later. No - at Arlo, New Zealand based staff answer the same day. They are really helpful with 'how to do this' queries - not just bug support. #### Cons The price - but I think that it does save on lots of admin time. It would be nice if it connected to Flo2Cash. --- ### Great event management system - Overall rating: 5/5 - Reviewer: Jamuel E. - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2017 - Review source details: This review was submitted organically. No incentive was offered Integrating event registration with our website Producing event reports in the specific manner we need Easy and modern design needed for online registrations - especially as on of our goals was to transition to most of our event registrations being captured online An easy to use system for our event administrators but with advanced functionality needed to cover all the different types of events we do and the information we need to capture. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great reporting Great way to manage events online Excellent support - really easy ticket system and very quick resopnse. Very impressed by this Ability to create custom registration forms - crucial to the wide range of events that we do #### Cons Not much customisation available for visual design unless you are willing to pay more to do some custom work. --- ### We have had ARLO since July 2014 and it meets all our needs to date with a few modifications. - Overall rating: 5/5 - Reviewer: Elaine B. - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2017 - Review source details: This review was submitted organically. No incentive was offered Less paperwork, more organising tools, and better tracking of events organised and held. Ease of use for the registrants for events. A great management tool for the whole process including reporting requirements #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lack of extra paperwork required to be done by administration, ease of use for the registrants who can now manage their own registrations and information #### Cons The CSV output file is messy and very limiting. I have to spend more time on tidying up to meet the requirements for accounts/reporting. --- ### Been using it since it started! - Overall rating: 5/5 - Reviewer: Robyn H. - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We were one of the first providers to use Arlo and we have no regrets - it has gone from strength to strength and it just keeps on getting better! Keep up the amazing work Arlo people. #### Cons Having been using this package from the beginning it has had a few bugs and issues in its very early days. However, the team we quick to fix bugs and problems and have constantly evolved the package to be better and better. --- ### Arlo Training and Event Software - Overall rating: 5/5 - Reviewer: Laura H. - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I find the Arlo software easy to use with great and reliable technical support. Software provides all the necessary reports to support the events. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great technical support and adequate reports provided #### Cons The combination of training and event into one software has made the terms used not very clear. For example, you cannot register for an event. It is more a "buy your ticket now" and "register for a course". ## More reviews [Next reviews](https://www.softwareadvice.com/registration/arlo-profile/reviews/?page=2) --- Arlo Training Management Reviews, Pros and Cons - 2026 Software Advice