Brushfire Software
FrontRunners
About Brushfire
Brushfire is an online ticketing and registration solution that is suitable for conferences, concerts, camps, banquets, fundraisers, church events, theater productions and more.
Brushfire offers multiple registration types, assigned seat ticketing tools and customizable registration forms. The platform allows event managers to have flexibility and control over pricing, fees, advertising and communication for each event.
Brushfire features a mobile check-in app, which allows users to manage event check-ins by scanning barcodes using the app. The reporting functionality allows users to prepare financial and event-based reports of different types, such as attendee breakdown, seat breakdown, daily attendee count, revenue, transactions, payment methods and billin...
Brushfire Pricing
Pay as you go at $1.50 + a 1% fee per attendee.
Free trial:
Available
Free version:
Not Available
1 / 5
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Sell tickets or gather registrations from a custom branded and designed event page.
Brushfire User Reviews
OVERALL RATING
Showing 1 - 5 of 131 reviews
Lucas
Company size: 11 - 50 employees
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
September 2021
Does the (basic) trick
Gary
Verified reviewer
Company size: 51-200 employees
Industry: Non-Profit Organization Management
Time used: More than 2 years
Review Source: Capterra
November 2019
Awesome customer service that backs up a great product
Pros
Easy to setup as the Brushfire staff are always on hand to help Exactly what we need for our event planning
Cons
Any problems I have had with it, customer service have always found a good soloution.
Reasons for switching to Brushfire
They were too expensive and had too much additional advertising
Response from Brushfire Technology
Thanks for the kind words Gary!
Replied December 2019
Mikel
Company size: 51-200 employees
Industry: Religious Institutions
Time used: More than 2 years
Review Source: Capterra
December 2019
Absolutely Incredible.
My overall experience with Brushfire is incredible. I mean, hands down their customer service is the best. Any time I need something, I send a quick email and get a response within the hour. The team takes on the problem as their own and helps me to find the most creative and best way to solve it. I also love that it's not a one-size fits all approach. The customization in form creation is amazing and the team helps in bringing the desires to life!
Pros
I absolutely love the back end of brushfire. The update to the "Manage" page really increased the usability and ease of finding things. Oh, and the reporting feature. I love the ability to create custom reports within the same system and not have to download multiple spreadsheets to create my own views. And the customer service is top notch. Nothing like it: Fast, responsive and more than helpful in troubleshooting the best way to accomplish your request.
Cons
I wish the check-in app was a little better in ease of use and for admins. It would be great as an admin to be able to use the app to see registrations, look up registrants, etc. Basically anything I can do on desktop in app form would be amazing!
Reasons for choosing Brushfire
Overall, ease of use and check-in ability. RegFox is a little more cumbersome for volunteers and users, as well as in reporting. Brushfire gives great high level reporting and as detailed as you need it.
Reasons for switching to Brushfire
Check-in was the most crucial need in shifting. We needed a platform that could easily check people in utilizing volunteers and Brushfire does just that!
Response from Brushfire Technology
Mikel, thanks for the kind words! We're releasing an update to the app soon and looking to take it even further in 2020!
Replied December 2019
Christina
Company size: 11-50 employees
Industry: Religious Institutions
Time used: More than 2 years
Review Source: Capterra
May 2017
We love Brushfire's customer service, and report features, interface isn't the easiest for customers
We used this for our women's conference in the Dolby for 3 yrs in a row and will be using it for our 4th year.
Pros
Customer Service, seat map ability, exporting reports is super easy, tracking promotional code usage
Cons
Using Promo codes isn't that easy and gets confused with access code for customers, which results in a lot of phone calls/ emails. Also it would be great if access code would take you right to which seats they actually open instead of still having to know the section and click on it after you've entered the access code.
Margarita
Company size: 51-200 employees
Industry: Religious Institutions
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2022
Brushfire
Brushfire delivers speedy, world class customer service. If there is anything I am unfamiliar with, the representatives are always so helpful and quick to respond. I have graduated from a beginner user to intermediate pretty quickly with the guidance of their team. This is my 3rd year using this program for our 1000+ person event and [SENSITIVE CONTENT] has been one of the main CSR's that has supported my many questions over the years. [SENSITIVE CONTENT] and the rest of his colleagues will guide you every step of the way with much professionalism and joy!
Pros
I appreciate the ease and convenience for the attendees and as the administrator for our program. I love the ability to create custom reports which allows us to send information to all the different departments.
Cons
I can't think of anything to comment on at this time as we love everything about Brushfire.
Reasons for switching to Brushfire
We switched from another program for the ease and convenience. We also love the fact that we can check in our attendees with our phones!
