Brushfire

RATING:

4.7

(144)

About Brushfire

Brushfire is an online ticketing and registration solution that is suitable for conferences, concerts, camps, banquets, fundraisers, church events, theater productions and more. Brushfire offers multiple registration types, assigned seat ticketing tools and customizable registration forms. The platform allows event managers to have flexibility and control over pricing, fees, advertising and communication for each event. Brushfire features a mobile check-in app, which allows users to manage event check-ins by scanning barcodes using the app. The reporting functionality allows users to prepare financial and event-based reports of different types, such as attendee breakdown, seat breakdown, daily attendee count, revenue, transactions, payment methods and billin...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Brushfire Pricing

Pay as you go at $1.50 + a 1% fee per attendee.

Free trial: 

Available

Free version: 

Not Available

Sell tickets or gather registrations from a custom branded and designed event page.
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Brushfire Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Brushfire

1 - 5 of 143 Reviews

Daniel

201 - 500 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed February 2023

So robust, yet so easy to use!

User Profile

Benjamin

Verified reviewer

Non-Profit Organization Management, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

A powerful multi use Registration Platform

Fantastic would highly recommend this product.

PROS

Brushfire is an outstanding multi-use ticketing platform perfect for all sized events and loaded with great reporting, registration, and check in tools. Its very easy to use compared to other platforms on the market and gives you multiple personalisation tools in the ticketing space to make your event run smoothy. I would highly recommend this platform and the customer service and support is better then the majority of software companies on the market.

CONS

Lack of triggers to automate email communication or customised forms to collect additional information (and only additional information) post registration.

Vendor Response

Benjamin, Thank you so much for taking the time to share your thoughts! Your feedback is greatly appreciated and we're delighted to hear that you've had a positive experience utilizing Brushfire for your events!

Replied November 2023

Robert

Information Technology and Services, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2017

Brushfire: A perfect solution to Hillsong's small to large scale event's ticketing and registrations

PROS

I have been responsible for our large event's ticketing and registrations for a number of years as well as the technology and information areas for Hillsong Church. Two years ago, after meeting with the world's best ticketing platforms and providers and coming to the realisation that they could not support our specific requirements as a church requiring complexity and depth in our registrations, we decided to build our own software. However, we understood the gravity of the decision to develop such a system and weren't excited about the journey ahead. I was introduced to Brushfire Technology and their ticketing and registration platform. After a very short time and no upfront costs, Brushfire's solution had proven itself as the perfect solution for our needs, with their unique understanding of industry standards around software development and the nature of the church, we had found our answer. This allowed our conferences and events to move forward and our technology department concentrates on other issues. Brushfire as a team now operates as an extension of our own events and technology departments, though their flexibility and commitment to excellence in customer service it's difficult to remember that they are a supplier and not part of our family. I cannot recommend them highly enough.

CONS

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Jan

Religious Institutions, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed May 2017

It worked fine for online registration.

Allowing us to have online registering.

PROS

What I like most that the checks came in once a month. It worked well for those that like online registering.

CONS

What I liked least about your product was that it charged a $5 transaction fee to every person and little ability to have people pay on site with cash. Not everyone can afford camps and your program made it that much harder for them

User Profile

Leigh

Verified reviewer

Non-Profit Organization Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Great product and support

Brushfire helped me manage and connect with an event hosted in 250-300 locations worldwide and provided active and helpful support.

PROS

Support team I can trust to help and execute on questions I ask

CONS

Have to log-in every time to back-end. Took a little bit to master Orders/Attendees tabs

Reason for choosing Brushfire

Flexibility and cost

Vendor Response

Leigh, thank you for sharing your experience! We're delighted that you were able to transition your events from another platform. We will pass your comments about our support along to the team.

Replied November 2023