Aside from cost, very positive. While it's clunky, they try to improve that each year and listen to suggestions/feedback and actually implement them. They are also always available to help.

We love the medical aspect, stronger than all other camp software that I've seen so far. I like that campers can register and get all their info in and that it rolls over year after year. Staff are always available for our needs. They also always ask for feedback and have seen some of our suggestions be implemented over the years. CampDoc really was a HUGE game changer for our program in terms of increasing medical safety, increasing camper enrollment, customer service (no more re-doing the same paper forms over and over!), improved data tracking, and reduced admin work when it comes to 'paper chasing' forms. I recommend it to all my camp friends who need a way to keep campers safe medically.

In short:Has a steep learning curve, clunky/not intuitive, missing a few important med features (but still is better than all other camp software!), SO EXPENSIVE (almost unaffordable) especially for a very small camp (we serve only about 100 campers total).Longer Explanation:After 7 years I still feel like I am stumbling through it or needing to re-look up how to pull specific reports that I feel I should be able to . It just still feels a bit 'clunky' and not quite as intuitive as it should be. If you don't use it every day, it's hard for seasonal staff to learn and re-learn year to year.Cost honestly is the worst part of CampDoc. Price SOARED in just a single year, I mean SOARED!!I wish they had a creative way to make it more affordable for small camps that only operate for a single weekend or serve few campers. I know several camps who had to let it go. My camp honestly can't afford it either, but because the alternative is far to risky (ie more med errors would happen, etc), we won't let it go and cut costs elsewhere.

I like the customization a lot. Customer service is fast and helpful! It seems user friendly for parents as well. Unfortunately we can't use it for registration software but it seems like it would integrate well and other aspects of the software would be useful. The

There seems to be a lot of issues with the report building - I can never get it to pull everything I need in one single report. I also hate that you can't see attendance lists until the program actually starts. I'm the one who set up our system and I'm pretty tech savvy but it is a little cumbersome. The customer service I've spoken with tend to talk in their jargon which isn't the same as mine so it takes a bit to get things worked out. Our price basically doubled and we were not happy about that. But, we did so much work to get it up and running, we decided to stick with it for a couple of more years. We will look into switching in the future to save some money though.

Overall I think CampDocs is a great software system if your camp has kids that require medicine, etc. their main focus was on the medical side, which we really didn’t have a need for. If they put as much effort into the financial reports as they did the medical, we probably would’ve stayed with them.

I liked the ease of CampDocs. The team responsible for our account was always responsive and available to help us navigate the software.

CampDocs lacked financial reporting. The dashboard never cleared after completing the season, so you’d see this big number but that number was cumulative of how many sales etc. you had since the beginning of time. It was very confusing and made reporting very difficult. Also, you could not enter in your camp seasons/ sessions on your own. Their team had to go in and do it for you, and then there was a testing phase before it went live. Sometimes that made us have to push back registration, which was an inconvenience.

Overall, CampDoc gets the job done.The price is prohibitive for us. We only use the software seasonally for 3-4 months and we also don't use a lot of the components available. We have 5 camps that run 9 weeks so the Campdoc staff can set it up very quickly and easily and it's just a copy of the year before. So really we only use it for camper data and reports of that camper data. We don't use the camper check in feature either. So basically I pay $3000+ to collect camper data. It would be nice if there were fees for components used.

I do like that it gathers all the camper information I need in one location. it is easy for parents to fill out and I like the automatic reminders that are sent from CampDoc.

It could be more user friendly. It is complicated making reports and groups and it is challenging to get all the information to all my camp locations and the staff there. We do not have computers at our parks so they all need to access it via camp cell phone. I'm not sure CampDoc was designed for municipal programs. Probably works better for resident camps.

I love using CampDoc! It's helped so much with the organization of our programs and it's easier on our families to register for our programs since they don't have to fill out the same information every time they want to attend anymore.

I love the customizable reports and how everything stays organized. The biggest help is how easy it is for our families to register their kids for programs once they've created the account. The Medical Sections are well crafted and gives us as the camp as well as the parents peace of mind that we are fully prepared to care for our students.

I feel our camp has different needs than most camps. At our camp, some students choose to get headshots so if there were a way for us to upload those images to their CampDoc account so I wouldn't have to store them, that would be helpful. We also have some programs that require audition videos for some but not all student and if they could submit their video for us to review and share to other teachers that would be cool. I know we can have them upload videos files but since it's not required for all students, that feels like more of a hassle to do it that way.