--- title: "ClearEvent Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of ClearEvent. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ClearEvent is a good fit for you!" source_url: "https://www.softwareadvice.com/registration/clearevent-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Event Management Software](https://www.softwareadvice.com/event-management/) / [ClearEvent](https://www.softwareadvice.com/festival-management/clearevent-profile/) / ClearEvent Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/festival-management/clearevent-profile/) Reviews # ClearEvent User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 35 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 5.0/5 - Value for money: 4.9/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 23 reviews (66%) - 4 stars: 11 reviews (31%) - 3 stars: 1 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - We loved the integration with Stripe for taking payments, because this was our first time charging people to attend our conference. - Running an event in an online tool will always be complex, but the Clear Event layout/UX was really good and made it about as easy as it can be. - Then I found software solutions that seemed great, and cost more than my whole event would bring in! When I came across ClearEvent I decided to try it because it was affordable, but expected very little from it. ## ClearEvent customer reviews Showing reviews 1-25 of 35 (page 1). ### Helps me keep organized! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food & Beverages - Product usage: Used weekly for less than 6 months - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered It keeps me organized! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It does all the work for me by creating lists of participants with the information I need from them, helping me budget and keep track of the jobs I need filled. #### Cons It's not always the most user friendly. It's gotten glitchy a few times. And I don't like that the jobs have to be specified to certain participant types because my registrants overlap to multiple job types. --- ### Easy to use platform, has helped to streamline our vendor registration - Overall rating: 5/5 - Reviewer: Scott C. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Easy to use, support has been very responsive, and I'm happy with the platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and copy events from previous years to streamline setup for the next year. #### Cons The mobile interface for the event management portal doesn't size to where I could approve vendors from my phone. #### Vendor response Hi Scott, Thank you for your review and for sharing your experience with ClearEvent! We’re thrilled to hear that the platform has streamlined your vendor registration process and simplified event setup, especially for next year. We appreciate your feedback about accessing the event management portal on a mobile. While it’s not currently optimized for mobile due to the data and features it handles, we’re exploring ways to enhance workflows like vendor approvals in the future. The event management platform is built for desktop use. That said, we’re proud to share that the event web app/portal is fully mobile-optimized, ensuring guests, vendors, and other participants can easily access event information from any device. We’re so glad you’ve found the platform easy to use and our support team responsive. Thanks again for your valuable input—it helps us continue to improve! Replied November 2024 --- ### Good platform that could be great with some tweaks - Overall rating: 4/5 - Reviewer: Shannon L. - Industry: Events Services - Company size: 2-10 employees - Product usage: Used other for more than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This is a good platform that could be great with some tweaks. The customer support is prompt and helpful. Hope to see the platform get even better! #### Ratings breakdown - Ease of use: 2/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Great customer support, helped me keep track of many volunteer schedules in one place. #### Cons Not enough clear ways to export the information I need. I have to go back and forth between the volunteer’s individual pages and the job descriptions to clarify information or get details correct. I can’t send a message to my volunteers from within the platform, I have to export their email addresses and manually email them. #### Vendor response Thanks for your feedback Shannon. There is an easy way to message your volunteers from within the platform using the event portal. We would like to show you how. It will save you a lot of steps. Someone on our support team will be in touch to see how we can help improve your experience. We are committed to your success. Replied January 2019 --- ### Senior Manager, Global Advisory Services - Overall rating: 5/5 - Reviewer: Nichole C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Extremely satisfied with [sensitive content hidden] and the ClearEvent platform. Clean appearance, easy to navigate, and well-organized. Made event registration and tracking seamless. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ClearEvent is extremely user-friendly, easy to navigate, and convenient. #### Cons In the future, I'd like to see greater reporting capabilities and individual registration export ability. #### Vendor response Hi Nichole, Thank you for your glowing review! We’re thrilled to hear that ClearEvent has made your event registration and tracking seamless and that you’ve found the platform user-friendly and well-organized. Your feedback truly means a lot to us! We appreciate your suggestion about enhanced reporting and registration export capabilities. While we do currently support exporting registration types, we understand the value of exporting individual registration data and will explore this for future updates. Thank you for choosing ClearEvent and for sharing your experience—we’re here to support your success every step of the way! Best regards, The ClearEvent Team Replied November 2024 --- ### Parade Software - Overall rating: 5/5 - Reviewer: Brooke S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I'm really happy with Clear Event and the abilities it gives me to be detailed and specific in my process. Our application was redundant and long. Using Clear Event has given me the opportunity to clean it up, and make the registration easy and efficient for our clientele. I appreciate the quick help when I get stuck, they are right there to walk me through a problem in no time. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have yet to go live, but the process of preparing my registration forms and working on the things that must be signed by the applicant in this digital system has been pretty easy. The support is wonderful, attentive and quick to help. I am confident that this will be the best experience we have ever had taking applications for our parade, handling the funds and organizing the lineup. #### Cons Learning new software is hard. I have picked it up but there are always frustrations at the bottom of the learning curve... sometimes I don't know what it is I'm looking at, or what each feature really does. The information is on the site, I just have to find it and if I can't, I ask and it doesn't take long for the answer to come. #### Reasons for choosing ClearEvent After Zoho, we had a registration online that was using Woo Commerce on our website. It was too limited in what it could do and the person who had set it up was not responsive. The other product we considered, I can't remember the name, was unable to give us the level of customization that Clear Event does and it was more money. That is basically why we went with Clear Event, I'm so glad we did. #### Reasons for switching to ClearEvent Zoho was way more detailed than we needed and NOT user friendly. We had to hire a specialist to use it and she was the only person who could. I plan to teach others to use Clear Event because that's good business. Every business should always have a succession plan, and Zoho was not part of ours. #### Vendor response Hey Brooke! We're thrilled by your awesome ClearEvent review! 😊 Big thanks for sharing your experience, it means a lot! We're excited to hear that you've found our platform user-friendly and that it's helping you streamline your parade registration process. It's fantastic that our support team has been able to assist you promptly and attentively whenever you need help. We pride ourselves on our customer service, so it's great to know we're hitting the mark. We know learning new software can be tough, but we're here for you anytime you need guidance. 🤗 Thanks for choosing ClearEvent, and here's to a fantastic parade experience! 🎈🎉 Warm regards, The ClearEvent Team Replied April 2023 --- ### Great product, phenomenal support - Overall rating: 5/5 - Reviewer: John H. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our onboarding was a breeze. The combination of help/support docs plus the support team's patience with us made getting up and running super easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Out of the box we're able to manage multiple events without a hitch. The software does everything we need, and to be honest we haven't even had the time to explore a number of features which would probably be useful to us. #### Cons The budgeting tools are in that grey area where we try to keep track of "actual" vs budgeted, but for expenses tracking the hotels make it so convoluted that we are doing our budgeted vs actual for expenses on a separate spreadsheet. Not the fault of ClearEvent - just the way house accounts at hotels become a mish-mash of accounting. #### Reasons for choosing ClearEvent Low cost, full featured and great support made it a no-brainer. #### Vendor response Hi John! Thanks so much you for your positive and insightful review of ClearEvent. We're thrilled that our software and support team have been able to help manage your events effectively. We appreciate the feedback about our budgeting tools and trying to use them to track your "convoluted" hotel expenses;) We're always eager to improve our product, so if you think of any improvements that would help you to better manage your hotel expenses please reach out. Thank again for choosing ClearEvent. We're delighted our combination of cost, features, and support made the decision easy for you. If you need any further assistance with any of our other features, don't hesitate to get in touch. Cheers! Replied May 2023 --- ### Most complete product I found ... and most affordable, too - Overall rating: 5/5 - Reviewer: Scott L. - Verified reviewer: Yes - Industry: Events Services - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The response and help from the ClearEvent teams has been PHENOMENAL. My demo was well done, they were there to quickly answer questions during the free trial, they offer you an hour onboarding training and were extremely quick to respond to messages afterwards, including jumping on an impromptu Zoom call to help me troubleshoot an issue that wasn't even ClearEvent's issue. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I had a specific list of features I needed when I started researching event-planning software, and ClearEvent was the one that checked the most boxes. In fact, there was not another option that I would have paid for, so if not for ClearEvent, I'd still be running my events as I always have. #### Cons Event layout design is the only feature missing that I'd like to see, though there are other resources available that might be better than an in-house event layout design. #### Reasons for choosing ClearEvent It was the most complete service. #### Vendor response Hello Scott! 🌟 Thank you so much for taking the time to share your positive experience with ClearEvent! It's really wonderful to hear that our platform met the majority of your needs and was affordable. We understand how important it is to have the right features for event planning. We truly appreciate your feedback about our event layout design features. Our product team will continue to make improvements in this area in the future so we will keep you posted when these new features are available. Most importantly, it's heartwarming to know that our team has been able to provide you with the support and assistance you needed. We're here to ensure your events run smoothly and successfully! Once again, thank you for being a part of the ClearEvent community. We look forward to continuing to serve you! Replied June 2023 --- ### Great software for simple events! Customer service is exceptional. - Overall rating: 4/5 - Reviewer: Morgan S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love that everything is contained all in one place and that all the moving pieces of an event talk to each other and stay connected. The budget feature is fantastic as well as the communication features. It makes it so easy to communicate with our attendees. #### Cons Some features are a little less intuitive than others. I find I sometimes want more complicated feature sets than what are available. Overall I usually find a workaround or hear that Clear Event will be updating soon. #### Vendor response Morgan, thanks so much for the awesome review of our software! We're thrilled that ClearEvent has been able to simplify your event planning process and that you found our customer service exceptional! We like to think we're an extension of your team;) We hear you on some of the less intuitive features and your desire for more complicated feature sets in some areas. We're always working to make ClearEvent even better, so we'll be in touch soon to pick your brain on how we can better meet your needs. Thanks again for choosing ClearEvent and for sharing your positive experience with others. We appreciate you! Replied February 2023 --- ### ClearEvent is the #1 Solution to Successful Event Planning and Organization - Overall rating: 5/5 - Reviewer: Teri F. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Without a doubt, the most excellent event-planning software platform available. Hands-down, THE BEST! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pros? Where to start? It is difficult to choose what features of this software are most impressive or impactful. I am still reeling from the level of the buildout of this software. The people behind its development have seemingly done the impossible. They thought of EVERYTHING in developing this software, and that takes superior knowledge of the event industry. And it clearly shows how much they care about the clients they partner with.This software includes everything you can imagine you would need to run and manage a successful event. The layer after layer of amazing features is like a candy store for event planners. Once fully set up, you can roll your event over year after year after year. The level of sophistication of this software is remarkable which is not to be outdone by ClearEvent's Customer Service. [SENSITIVE CONTENT] has been our contact from start to finish. He has been available every single time I have needed him to clarify or help guide us as to the best way to accomplish our event goal. Clear Event's customer support is unmatched in the industry. You just don't get this type of service anywhere. Very impressive. Consummate professionals all the way. We are so excited to be able to finally keep track of and organize our yearly Rodeo events using ClearEvent. The software is easy and FUN to use. We are the world's oldest rodeo, and now we have ClearEvent as a trusted partner to help us take our Rodeo to the next level. #### Cons Cons? Nope! Not a one! However, if I could make a wish list, I would like to see the implementation of SMS, which I believe ClearEvent may be working on—also, maybe some more functionality concerning uploading graphics, perhaps even short video clips (15 to 30 seconds). #### Reasons for choosing ClearEvent ClearEvent is much more robust and cost-effective. Also, we are able to have complete control over our event without outside influence. #### Vendor response Thanks Teri for taking the time to write such a detailed review! We're honored to be able to help you grow such a historic and meaningful event. We appreciate the feedback and will certainly use it continue to add great new features to ClearEvent to further improve your team's productivity and your attendee experience. Cheers! Replied January 2023 --- ### You won't find a better place to get started with running events! - Overall rating: 5/5 - Reviewer: Celina S. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: September 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. When I actually started researching the logistics of setting up an event web page, having registration and payment capabilities, tracking participants, organizing them into sessions, and about twenty or so other things I hadn't fully realized I'd need to do, I felt overwhelmed and doubted my ability to host my virtual event in the manner I'd hoped. Then I found software solutions that seemed great, and cost more than my whole event would bring in! When I came across ClearEvent I decided to try it because it was affordable, but expected very little from it. However, I've been pleasantly surprised at just how much it offers. And I'm able to do even more with the platform since they're customer support is so individualized! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Before I can even discuss the software, I must discuss the customer support. While working in the free trial version (and already convinced I would pay the most reasonable fee when it came do) I used the chat feature to ask a question. Within minutes, [SENSITIVE CONTENT HIDDEN] had set up a web meeting where I could screen share and he could remotely demonstrate how to do everything I needed to do. Plus, he took the time to show me lots of extra features I wasn't aware of. This is unprecedented service to a new customer and priceless to an entrepreneur that is starting out, has limited resources, but still wants to run a professional event. As to the software itself, so far I'm finding it very intuitive to set up my event and there are many, many built in features that will help me manage my event successfully. I've come across a few limitations if I compare it to my wish list, but for this price structure ClearEvent is offering a ton to its customers. Plus, as my live, personalized customer support representative explained, they are quickly making additional upgrades to help clients function in these most digital times. #### Cons I haven't fully completed an event yet, so can't too much here. They are adding time zone conversion functionality which will be helpful. I would also appreciate a little more control over the design/appearance of the event page. #### Reasons for choosing ClearEvent As I detailed above: price point, functionality to cover what I need, and awesome tech support. #### Vendor response Thanks Celina! We're so happy that you found us and thanks for the kind words. We look forward to working with you to help grow your event! Replied September 2020 --- ### Mi opinión sobre ClearEvent - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Higher Education - Company size: 501-1000 employees - Product usage: Used monthly for less than 6 months - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered En general el software ayuda a ahorrar tiempo, dinero y recursos mejorando la experiencia de los asistentes y los colaboradores del evento. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Me gusta que ClearEvent ayuda a la ahorrar tiempo, dinero y recursos mejorando la experiencia de los asistentes y los colaboradores del evento. #### Cons Por el momento no tengo quejas, es una buena herramienta. #### Vendor response Thank you for taking the time to share your positive feedback about ClearEvent! We're thrilled to hear that our platform has been beneficial in saving time, money, and resources for your events. Our primary goal is to enhance the experience for both attendees and collaborators, and it's heartening to know we're achieving that for you. We appreciate your trust in our tool, and if you ever have any suggestions or need assistance in the future, please don't hesitate to reach out. Your satisfaction is our top priority. Warm regards! Replied September 2023 --- ### Affordable price - Overall rating: 5/5 - Reviewer: BRUNA m. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered My experience was fantastic. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very easy navigation on the page. enlightening page #### Cons I wouldn't change it, I thought it was excellent #### Vendor response Thanks so much Bruna, we're glad you enjoyed your experience with ClearEvent. Replied August 2021 --- ### Clear Event has changed our lives for the better! - Overall rating: 5/5 - Reviewer: Corinne C. - Verified reviewer: Yes - Industry: Government Relations - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ClearEvent’s customer service was exceptional throughout the entire process. The support team provided timely, thorough assistance at every stage, with impressive turnaround times. In advance of the event, they conducted a comprehensive review of our setup, offering valuable guidance to enhance the user experience and ensure a successful launch. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ClearEvent transformed our previously manual and outdated registration process, resulting in significant efficiency gains and substantial time savings for staff. By enabling participants to register themselves, the platform improved the accuracy and completeness of our data by eliminating the need for manual data entry. The system also enhanced communication by allowing automated reminders and targeted messaging, while the event portal provided a centralized location for attendees to easily access and refer to meeting information. Overall, ClearEvent greatly improved both the administrative process and the attendee experience. #### Cons Sometimes there was confusion with registrants being able to access their event order because they couldn't remember creating an account or that they had a password. I can't even say that this is a major problem because people just referred to their email confirmation more than they went directly to the portal. We didn't even give them confirmations before ClearEvent! #### Reasons for choosing ClearEvent They were affordable, are a Canadian company and they allowed us to streamline the process based on our needs. #### Vendor response Hi Corinne, Thank you for taking the time to share such a thoughtful review! We're delighted to hear that ClearEvent helped modernize your registration process, reduce administrative work, and give your attendees a better experience. It's especially rewarding to know that features like automated communications, customized registration forms, and the Event Portal helped improve both efficiency and data accuracy for your team. We're also grateful for your kind words about our support team. Helping organizers feel confident before launch is something we take great pride in, and we're thrilled our setup review and ongoing support contributed to your success. Thank you again for choosing ClearEvent and for being part of our community. We appreciate the opportunity to support your events and look forward to continuing to work with you in the future. Warm regards, The ClearEvent Team Replied June 2026 --- ### User friendly with friendly support! - Overall rating: 5/5 - Reviewer: Jody C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It has been a great experience using this event registration platform. Once our account was set up, I had a meeting with [sensitive content hidden] who walked me through the entire process of creating and managing an event. He was thorough and made everything easy to understand. In the first few months, whenever I had a question, I would send a message through the chat support—and in most cases, I received a response within 5 to 20 minutes, which was incredibly helpful. Running reports is straightforward, and receiving registration payments is quick and seamless. Overall, the platform has been user-friendly, efficient, and well-supported. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's very easy to use! If you do run into an issue the staff is there to help. #### Cons Not having conditional logic. We often have registrations where spouses are able to come: an example Are you bringing your spouse? yes takes you to a page to fill on your spouse no take you to the next question #### Vendor response Thank you so much for your thoughtful review and kind words, Jody! We’re thrilled to hear that ClearEvent has been a helpful, user-friendly tool for your team—and that our support team has made a positive impact during your journey. 😊 We really appreciate you pointing out the need for conditional logic in your registration process—great news! ClearEvent does support conditional rules within custom registration forms, and it sounds like your use case is a perfect fit for that feature. I’ll make sure a member of our team reaches out to personally walk you through how to set it up so you can create a smoother experience for your registrants. Thanks again for taking the time to share your feedback and for being a part of the ClearEvent community! The ClearEvent Team Replied April 2025 --- ### Tech Challenged But Event Succeeded With Clear Event - Overall rating: 4/5 - Reviewer: Kenneth V. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Clear Event offers a complete event management system and full support team to help us middle-aged, tech challenged users cross over into the new world. We promote a mid-sized event (500-600 ppl) and this app has helped to facilitate efficiency and accountability. I lost my tech person and have had to learn and do many of the back-end items myself. This has placed me in multiple contacts with their customer support and their service has been outstanding. They have went above and beyond to understand my event, my goals and teach me how to make it a reality within the platform. #### Cons If there is anything negative I would say is to keep in mind users like me who do not use tech or are in constant on the job learning mode. Think about the ease of finding subject matter. I think this can be achieved by involving non frequent tech people in your overview videos to understand how we may think which is quite different then the tech brain until we understand it. Otherwise, every time we use the app we feel like we have to relearn or learn the processes. #### Reasons for switching to ClearEvent Clear Event was brought to me as a more complete solution #### Vendor response Hi Kenneth! Thanks so much for taking the time to share your insightful review on the ClearEvent management platform! We're thrilled to hear that our system and dedicated support team were instrumental in ensuring the success of your event, especially during challenging times. Your feedback about catering to users who might be less tech-savvy is invaluable. We're constantly striving to make our platform user-friendly for everyone, and we'll definitely consider your suggestion about involving non-frequent tech users in our overview videos. Our ultimate goal is to make ClearEvent intuitive for all, and we appreciate your perspective on how we can improve. Again, thank you for choosing ClearEvent and for your constructive feedback. We're committed to supporting and guiding you through all your future events. Warm regards Replied October 2023 --- ### You Won't Find a More Responsive Support For Event Management Software - Overall rating: 4/5 - Reviewer: Britney O. - Verified reviewer: Yes - Industry: Events Services - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. From my first interaction with Francis doing a ClearEvent Demo, to working with two events inside the ClearEvent software I have been an ecstatic customer. While any initial set-up with a well-planned event is a lot on the front-end, ClearEvent's support has been stellar. Additionally, knowing I can rollover the event to another, I know that all the attention to detail in the beginning will make the future management of events both more efficient and better organized. The value for your money has far exceeded my expectations, and, because of their receptiveness to hearing feedback, I look forward to any software improvements in the future. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I am so happy with my purchase of the ClearEvent Software. First, and foremost, I truly appreciate the quick response time when I ask for help. The messaging component makes it really easy to chat and it keeps a running record of our conversations to look back at. I requested various items for the software and the ClearEvent team was able to make it into functionality. #### Cons The thing I like least about ClearEvent is not being able to change a fee type in a registration once the registrant completes the process. I have provided feedback to ClearEvent on it and, once again, they are very receptive to the information to see about ways they can make improvements. #### Reasons for choosing ClearEvent Demo and responsiveness by ClearEvent staff was stellar. The price of the software was reasonable. #### Reasons for switching to ClearEvent I made the switch because, as a staff of one, I needed to improve my efficiency and abilities to delegate tasks easier. I also was concerned that all my event organization would be difficult to hand over to any replacement staff and knowing ClearEvent was a "one-stop" shop, if you will, encouraged me to move systems. #### Vendor response Thank you for your fantastic review, Britney! We’re thrilled to hear that our support and functionalities have exceeded your expectations. Your positive feedback on our quick response times and the personalized assistance from ********** and our team truly inspires us. We understand your concerns about modifying registration fee types post-completion and are actively exploring solutions to enhance this aspect of our software. Your insights are invaluable to us, and we’re committed to continuous improvement. We're excited to support your future events and are here for any further feedback or assistance you might need. Thanks for choosing ClearEvent and for your trust in us to help manage your events efficiently! Replied May 2024 --- ### Clear Event is amazing! - Overall rating: 5/5 - Reviewer: Chris V. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used other for less than 12 months - Reviewed: June 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We host a conference with about 150 people, and in the past we did everything manually. It also used to be free, so we didn't have a payment component (except for sponsors/exhibitors). When the conference grew enough, we knew it was time to start charging for people to attend, which meant we really needed an online tool for people to register. Clear Event was incredible. From the day we found them, their customer service was amazing. They are always available to get on calls to help you get set up. And they really work with you so you understand all the features of the tool and how to use them. They also do not pressure you to buy a bunch of things you don't need for your event. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We loved the integration with Stripe for taking payments, because this was our first time charging people to attend our conference. It worked flawlessly. We also really liked the fact that you can create so many custom registration forms, because it helped us as a team make sure everyone was registered correctly. And, we thought the tool was really well designed. Running an event in an online tool will always be complex, but the Clear Event layout/UX was really good and made it about as easy as it can be. #### Cons None that I can remember! We don't really have any complaints. #### Vendor response Chris, thanks so much for your great review! We're so happy you found the system flexible & easy to use and that you received the support you needed to be successful. We're super excited to help you continue to grow your next conference. Cheers! Replied June 2021 --- ### Great Value! - Overall rating: 5/5 - Reviewer: Melanie B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Really straightforward and simple. [sensitive content hidden] answered all our questions right away and continues to provide support when needed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and our rep [sensitive content hidden] has been incredibly helpful and responsive! #### Cons This is not applicable. There is nothing we don't like about it. #### Reasons for choosing ClearEvent Scale and price. #### Reasons for switching to ClearEvent Cost #### Vendor response Hey Melanie, A big THANK YOU for leaving us such a fantastic review! We're over the moon knowing you found ClearEvent to be super valuable and easy to use. Our team's always working hard to make sure our customers have a top-notch experience, and your feedback tells us we're on the right track! Our team members rock, and they're dedicated to helping you succeed. I'll pass along your high fives to the team. They'll be thrilled to know they've made a difference for you. We're glad our pricing and scalability hit the sweet spot for you when you chose ClearEvent. We're all about making our solutions affordable and adaptable for events big and small, and it sounds like we're a perfect match for your needs! Once again, thank you for the amazing review. We appreciate your support and can't wait to keep working with you. If you ever have any questions, ideas, or just want to chat, feel free to reach out. We're here for you! Happy planning! Replied April 2023 --- ### Best Event App for the - Overall rating: 5/5 - Reviewer: Shannon M. - Verified reviewer: Yes - Industry: Public Safety - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Prior to using ClearEvent, we utilized independent software to do what this one application provides which made it a lot easier when planning an event! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This app will walk you through what is needed to quickly launch your event, and if you have any questions, the support is bar none! They would help with any question I had and even gave me some better suggestions on what to do after I explained what I was needing. Everything you need to run an event is all in one place. There is seriously too many things I could list which are great about this software! #### Cons Probably could make the text boxes bigger on the registrations so you can see more text than the "..." with no way to extend the field (they actually fixed that in a matter of days). It would be nice to have a delete all button on the invite section in case you need to import a new list, but again, there was a work around for that. Lastly, maybe a vendor/sponsor floor plan which could be interactive. #### Reasons for choosing ClearEvent We researched many companies and this one at the time seemed to fit not only our needs but budget as well. After participating in the demo they provided, it was a clear choice to use this company's product. #### Reasons for switching to ClearEvent We wanted to find one company with one application that would take care of our needs for our events. #### Vendor response Hi Shannon, thanks so much for taking time to submit a review! We're glad you're enjoying the ClearEvent platform and that it's working well for you. I've passed along your feature suggestions and feedback to the product team so stay tuned because there are some exciting new features coming soon!;) Replied May 2021 --- ### March 1 Go Live Day Review - Overall rating: 5/5 - Reviewer: Ludwin C. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The support has been incredible. For our event, this is a "just right" application with a lot of great features, but not so many that we'll never use them. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This app has a very common sense approach and it has a lot of great features like the easy to access share links and invitations. We still have a lot to learn, but I'm looking forward to it! #### Cons Nothing for this, so far I've liked it all. #### Reasons for choosing ClearEvent It appeared to be so easy to use and had the features we needed. #### Reasons for switching to ClearEvent This is easier to use and has some good reporting features we hope to use. We originally were just planning to use it for registration only, but we'll use it for much more. #### Vendor response Thanks so much for taking the time to share your experience with ClearEvent! We're thrilled to hear that you're finding our app to be a common-sense approach with great features like easy-to-access share links and invitations. It's also wonderful to hear that you're looking forward to learning more about our platform. It's great to hear that ClearEvent was the right choice for your event and that our app has exceeded your expectations in terms of ease of use and reporting features. We're excited that you're planning to use ClearEvent for much more than just registration, and we can't wait to see what you'll achieve with our platform. We're glad that you've had a positive experience with our support team. We're event organizers too and we're committed to providing our customers with exceptional support, so it's great to know that our team was able to help you out. Thanks again for choosing ClearEvent, and please don't hesitate to reach out if you have any further questions or feedback. We're here to help and support you in any way we can. Best regards, The ClearEvent Customer Success Team Replied March 2023 --- ### Very affordable and great for educational institutes who have corporate events! - Overall rating: 4/5 - Reviewer: Pamela A. L. - Verified reviewer: Yes - Industry: Higher Education - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Considering we are an educational institution who offers unique events to our corporate community to raise scholarships, ClearEvent has been the best product hands down to save money and get the important event management tools needed. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's great for keeping all your information in one place. Very affordable considering all the options available. They are always fast to respond and consider all requests provided to them. Highly recommend considering ClearEvent. #### Cons We are hoping there will be a check-in process for registrants soon. #### Reasons for choosing ClearEvent Pricing, the quality of customer service and the features. #### Reasons for switching to ClearEvent They stopped offering a check-in option without warning their customers. They also started doing less for event management and more for marketing offerings. #### Vendor response Thanks Pamela for your great feedback! We're very excited to let you know that we've expanded our registration check-in capabilities to meet your needs. We're also adding more great features regularly. Watch for product updates! Replied September 2020 --- ### Great Experience - Overall rating: 5/5 - Reviewer: Varsha D. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AMAZING PLATFORM FOR EVENT PLANNING. SO HAPPY WE ARE USING THEM! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer service was top notch (especially [sensitive content hidden]!). The platform was easy to navigate and very user friendly. #### Cons Honestly, I don't have any cons that I can think of! #### Vendor response Dear Varsha, A huge thank you from the ClearEvent team for your glowing review! We are thrilled to hear about your great experience and are particularly pleased that our customer service stood out to you as top-notch. Our team strives to provide the best support possible, and knowing that [sensitive content hidden] made a significant impact is incredibly rewarding. We're also delighted that you found ClearEvent easy to navigate and user-friendly. Our goal is always to make event planning as seamless and enjoyable as possible, so it's wonderful to know we are achieving that with our platform. Your enthusiasm for ClearEvent, especially highlighting it as an "AMAZING PLATFORM FOR EVENT PLANNING," means the world to us. It's fantastic to learn that we have been able to contribute positively to your event planning process, making your experience enjoyable and successful. We're grateful for your feedback and thrilled to support your future events. The ClearEvent Team Replied February 2024 --- ### An Essential Tool. - Overall rating: 4/5 - Reviewer: Domingo Antonio A. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's great, it has improved my professionalism and efficiency in managing my events. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It's great to be able to coordinate and assign tasks to volunteers from one place - it's extremely useful especially for events that rely heavily on volunteer help. #### Cons Well, although the platform is quite complete, it can initially be overwhelming. #### Vendor response Hi Domingo! Thank you so much for sharing your experience with ClearEvent. It's great to hear that our platform has been instrumental in coordinating your event volunteers. We understand that initially navigating a new and comprehensive platform like ours can sometimes be overwhelming, especially with everything else busy event planners are trying to get done. To support you, for your first event we include an Orientation Session and additional team training, alongside custom support packages, a detailed online help center, and built-in chat support. These resources are designed to ensure a smooth, efficient experience with ClearEvent, tailored to your needs. We'd love to chat with you more about your positive experiences with ClearEvent, so do reach out any time over Chat for a friendly hello and to get the conversation started! Replied November 2023 --- ### Very satisfied so far! - Overall rating: 5/5 - Reviewer: Rob C. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ClearEvent had the features I was looking for at a price that was affordable. #### Cons Having an interactive booth layout map where booths show as unavailable when taken would be helpful. #### Vendor response Hi Rob, Thank you so much for taking the time to share your feedback about ClearEvent! We're thrilled to hear that you're very satisfied with the features we offer at an affordable price. We appreciate your suggestion about having an interactive booth layout map. We're happy to let you know that this feature is currently on our product roadmap and we plan to implement it in the near future. We'll be sure to follow up with you once the feature is available, and we're confident that it will make your experience with ClearEvent even better. Thanks again for choosing ClearEvent, and please don't hesitate to reach out if you have any further suggestions or feedback. Best regards, The ClearEvent Customer Success Team Replied March 2023 --- ### ClearEvent made planning our event a flawless experience! - Overall rating: 5/5 - Reviewer: Sharyn V. - Verified reviewer: Yes - Product usage: Used other for less than 12 months - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered Made planning our event a simple and very organized experience. Our event looked polished and no task fell through the cracks because everything is accounted for. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I had researched many other options before finally stumbling upon ClearEvent. Not only was it exactly what we needed but the customer service and responsiveness were top notch. Unlike most other platforms, you wait in a queue for days before getting your answers, ClearEvent responds almost immediately and the people you speak with are actually the developers with a passion for making you a success! #### Cons Can't think of one thing that I don't like about it. A few of our participants didn't want to actually have to "sign up" before accessing the portal but I'm confident that is coming shortly in a new release. ## More reviews [Next reviews](https://www.softwareadvice.com/festival-management/clearevent-profile/reviews/?page=2) --- ClearEvent Reviews, Pros and Cons - 2026 Software Advice