Really straightforward and simple. [sensitive content hidden] answered all our questions right away and continues to provide support when needed.

Ease of use and our rep [sensitive content hidden] has been incredibly helpful and responsive!

This is not applicable. There is nothing we don't like about it.

Clear Event offers a complete event management system and full support team to help us middle-aged, tech challenged users cross over into the new world. We promote a mid-sized event (500-600 ppl) and this app has helped to facilitate efficiency and accountability. I lost my tech person and have had to learn and do many of the back-end items myself. This has placed me in multiple contacts with their customer support and their service has been outstanding. They have went above and beyond to understand my event, my goals and teach me how to make it a reality within the platform.

If there is anything negative I would say is to keep in mind users like me who do not use tech or are in constant on the job learning mode. Think about the ease of finding subject matter. I think this can be achieved by involving non frequent tech people in your overview videos to understand how we may think which is quite different then the tech brain until we understand it. Otherwise, every time we use the app we feel like we have to relearn or learn the processes.

It's nice to have a mutual budget. Very helpful. I like the organizational aspects. It's really quite functional and useful, just not as quick or intuitive as I would like.

Customer Service. Always willing to work together to make the software better.

I find it isn't as user friendly as I want it to be. Always seems a bit confusing, but it's tough to explain. It also doesn't load as fast as I need it to.

Considering we are an educational institution who offers unique events to our corporate community to raise scholarships, ClearEvent has been the best product hands down to save money and get the important event management tools needed.

It's great for keeping all your information in one place. Very affordable considering all the options available. They are always fast to respond and consider all requests provided to them. Highly recommend considering ClearEvent.

We are hoping there will be a check-in process for registrants soon.

I'm really happy with Clear Event and the abilities it gives me to be detailed and specific in my process. Our application was redundant and long. Using Clear Event has given me the opportunity to clean it up, and make the registration easy and efficient for our clientele. I appreciate the quick help when I get stuck, they are right there to walk me through a problem in no time.

We have yet to go live, but the process of preparing my registration forms and working on the things that must be signed by the applicant in this digital system has been pretty easy. The support is wonderful, attentive and quick to help. I am confident that this will be the best experience we have ever had taking applications for our parade, handling the funds and organizing the lineup.

Learning new software is hard. I have picked it up but there are always frustrations at the bottom of the learning curve... sometimes I don't know what it is I'm looking at, or what each feature really does. The information is on the site, I just have to find it and if I can't, I ask and it doesn't take long for the answer to come.

Without a doubt, the most excellent event-planning software platform available. Hands-down, THE BEST!

Pros? Where to start? It is difficult to choose what features of this software are most impressive or impactful. I am still reeling from the level of the buildout of this software. The people behind its development have seemingly done the impossible. They thought of EVERYTHING in developing this software, and that takes superior knowledge of the event industry. And it clearly shows how much they care about the clients they partner with.This software includes everything you can imagine you would need to run and manage a successful event. The layer after layer of amazing features is like a candy store for event planners. Once fully set up, you can roll your event over year after year after year. The level of sophistication of this software is remarkable which is not to be outdone by ClearEvent's Customer Service. [SENSITIVE CONTENT] has been our contact from start to finish. He has been available every single time I have needed him to clarify or help guide us as to the best way to accomplish our event goal. Clear Event's customer support is unmatched in the industry. You just don't get this type of service anywhere. Very impressive. Consummate professionals all the way. We are so excited to be able to finally keep track of and organize our yearly Rodeo events using ClearEvent. The software is easy and FUN to use. We are the world's oldest rodeo, and now we have ClearEvent as a trusted partner to help us take our Rodeo to the next level.

Cons? Nope! Not a one! However, if I could make a wish list, I would like to see the implementation of SMS, which I believe ClearEvent may be working on—also, maybe some more functionality concerning uploading graphics, perhaps even short video clips (15 to 30 seconds).

Our onboarding was a breeze. The combination of help/support docs plus the support team's patience with us made getting up and running super easy.

Out of the box we're able to manage multiple events without a hitch. The software does everything we need, and to be honest we haven't even had the time to explore a number of features which would probably be useful to us.

The budgeting tools are in that grey area where we try to keep track of "actual" vs budgeted, but for expenses tracking the hotels make it so convoluted that we are doing our budgeted vs actual for expenses on a separate spreadsheet. Not the fault of ClearEvent - just the way house accounts at hotels become a mish-mash of accounting.

The response and help from the ClearEvent teams has been PHENOMENAL. My demo was well done, they were there to quickly answer questions during the free trial, they offer you an hour onboarding training and were extremely quick to respond to messages afterwards, including jumping on an impromptu Zoom call to help me troubleshoot an issue that wasn't even ClearEvent's issue.

I had a specific list of features I needed when I started researching event-planning software, and ClearEvent was the one that checked the most boxes. In fact, there was not another option that I would have paid for, so if not for ClearEvent, I'd still be running my events as I always have.

Event layout design is the only feature missing that I'd like to see, though there are other resources available that might be better than an in-house event layout design.

Prior to using ClearEvent, we utilized independent software to do what this one application provides which made it a lot easier when planning an event!

This app will walk you through what is needed to quickly launch your event, and if you have any questions, the support is bar none! They would help with any question I had and even gave me some better suggestions on what to do after I explained what I was needing. Everything you need to run an event is all in one place. There is seriously too many things I could list which are great about this software!

Probably could make the text boxes bigger on the registrations so you can see more text than the "..." with no way to extend the field (they actually fixed that in a matter of days). It would be nice to have a delete all button on the invite section in case you need to import a new list, but again, there was a work around for that. Lastly, maybe a vendor/sponsor floor plan which could be interactive.

The support has been incredible. For our event, this is a "just right" application with a lot of great features, but not so many that we'll never use them.

This app has a very common sense approach and it has a lot of great features like the easy to access share links and invitations. We still have a lot to learn, but I'm looking forward to it!

Nothing for this, so far I've liked it all.

When I actually started researching the logistics of setting up an event web page, having registration and payment capabilities, tracking participants, organizing them into sessions, and about twenty or so other things I hadn't fully realized I'd need to do, I felt overwhelmed and doubted my ability to host my virtual event in the manner I'd hoped. Then I found software solutions that seemed great, and cost more than my whole event would bring in! When I came across ClearEvent I decided to try it because it was affordable, but expected very little from it. However, I've been pleasantly surprised at just how much it offers. And I'm able to do even more with the platform since they're customer support is so individualized!

Before I can even discuss the software, I must discuss the customer support. While working in the free trial version (and already convinced I would pay the most reasonable fee when it came do) I used the chat feature to ask a question. Within minutes, [SENSITIVE CONTENT HIDDEN] had set up a web meeting where I could screen share and he could remotely demonstrate how to do everything I needed to do. Plus, he took the time to show me lots of extra features I wasn't aware of. This is unprecedented service to a new customer and priceless to an entrepreneur that is starting out, has limited resources, but still wants to run a professional event. As to the software itself, so far I'm finding it very intuitive to set up my event and there are many, many built in features that will help me manage my event successfully. I've come across a few limitations if I compare it to my wish list, but for this price structure ClearEvent is offering a ton to its customers. Plus, as my live, personalized customer support representative explained, they are quickly making additional upgrades to help clients function in these most digital times.

I haven't fully completed an event yet, so can't too much here. They are adding time zone conversion functionality which will be helpful. I would also appreciate a little more control over the design/appearance of the event page.

We host a conference with about 150 people, and in the past we did everything manually. It also used to be free, so we didn't have a payment component (except for sponsors/exhibitors). When the conference grew enough, we knew it was time to start charging for people to attend, which meant we really needed an online tool for people to register. Clear Event was incredible. From the day we found them, their customer service was amazing. They are always available to get on calls to help you get set up. And they really work with you so you understand all the features of the tool and how to use them. They also do not pressure you to buy a bunch of things you don't need for your event.

We loved the integration with Stripe for taking payments, because this was our first time charging people to attend our conference. It worked flawlessly. We also really liked the fact that you can create so many custom registration forms, because it helped us as a team make sure everyone was registered correctly. And, we thought the tool was really well designed. Running an event in an online tool will always be complex, but the Clear Event layout/UX was really good and made it about as easy as it can be.

None that I can remember! We don't really have any complaints.

This is a good platform that could be great with some tweaks. The customer support is prompt and helpful. Hope to see the platform get even better!

Great customer support, helped me keep track of many volunteer schedules in one place.

Not enough clear ways to export the information I need. I have to go back and forth between the volunteer’s individual pages and the job descriptions to clarify information or get details correct. I can’t send a message to my volunteers from within the platform, I have to export their email addresses and manually email them.

I love that everything is contained all in one place and that all the moving pieces of an event talk to each other and stay connected. The budget feature is fantastic as well as the communication features. It makes it so easy to communicate with our attendees.

Some features are a little less intuitive than others. I find I sometimes want more complicated feature sets than what are available. Overall I usually find a workaround or hear that Clear Event will be updating soon.

Our organization hosts a $75,000 annual event, with 300 plus vendors, 100 plus volunteers and 28,000 attendees. We couldn't do it without Clear Event. We are actively using the platform for 6 months out of the year. Like that a) it easily integrates with our website/online presence b) can send messages at a scheduled time c) we can pay automatically as we go

a) would like to figure out a way to assign vendor locations automatically (or semi-automatically, just making it a part of the process) b) Our website uploads slowly for vendor registration - I'll try to make our website a little less clunky, but would love to figure out how to make referrals back and fourth between our sites more seamless.

I loved working with [sensitive content hidden] and really appreciate his professionalism and knowledge of the program.

I needed a lot of help setting up my vendor forms and [sensitive content hidden] went above and beyond in helping me! He was kind and supportive and helped give me the confidence to navigate the program.

It is pretty complicating when you first start out. Having a person there to walk me through it was essential.