Connect Space

RATING:

4.7

(9)
Overview

About Connect Space

Connect Space is a cloud-based event management software designed to help businesses create private ecosystems and connect with participants. The platform enables managers to stream live videos and utilize built-in chat functionality to facilitate real-time customer engagement. Administrators can offer discounts, manage online registration processes, create agendas and conduct surveys on a unified interface. Connect Space offers a matchmaking algorithm tool, which allows teams to connect event attendees with preferred business partners via mobile applications. Additionally, supervisors can collect payments in accordance with the payment card industry data security standard (PCI DSS) compliance protocols. Connect Space lets businesses integrate the system with several ...

Connect Space Pricing

Contact Connect Space for pricing information.

Starting price: 

$5,000.00 one time

Free trial: 

Not Available

Free version: 

Not Available

Connect Space peer-to-peer matches
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Connect Space Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Connect Space

9 Reviews

User Profile

Charlie

Verified reviewer

Publishing, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

Essential event partner

Connect.Space has vastly improved the customer service experience for our conference attendees while made my job (and life) easier. Their technology is essential. Their user support is even better. We love Connect.Space.

PROS

Easy to use. Flexible. Scalable. We've been using Connect.Space to run our event for a few years. I couldn't imagine managing so many moving parts (and attendees) without them. The platform eliminates several of the headaches and frustrations event planners deal with every day.

CONS

The new speaker submission review modes were a bit confusing at first​ but helped streamline our process.

Diane

Events Services, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2022

Diversified Management Services, LLC for multiple clients

Our experience has been excellent. After using the platform with one client, I recommended it to several other clients who all have contracted with Connect Space. The Connect Space staff is extremely responsive, which is a very important reason we continue to work with the organization.

PROS

The versatility/multiple uses of the software--agenda and registration, payment options, virtual exhibit booths, ability to upload documents, surveys, etc.

CONS

There are a few tweaks that would be helpful, primarily the ability to change a person's paid registration tier without having to cancel and re-register the person.

Reason for choosing Connect Space

Versatility and customer service.

Reasons for switching to Connect Space

Cvent was not user friendly and did not offer all the features Connect Space does.

esme

Supermarkets, 51-200 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed June 2022

Good software for small but also bigger businesses!

PROS

The team was very helpful and friendly. The software is very easy to use, for small business but also bigger businesses.

CONS

it's hard not being able to share documents. The price is high compared to others.

Vince

Venture Capital & Private Equity, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2018

Vice President - Business Development

Excellent.

PROS

I am able to create and manage the event by myself without a lot of complexity. The ability to create multiple events. Lots of functions and flexibility to create events pages or hide areas that are not needed.

CONS

It would be good to get the text editor consistent across all of the different text fields. Being able to add bold, italics, etc would be helpful everywhere. I believe there are still some issues on emails coming out of the system and going to junk or spam. I would also recommend a ADMIN REFERENCE EVENT NAME/TITLE be added to the overall event. This would be something that is not visible to the attendees, but easily referenced by the admin user. I am having a hard time keeping our events (named similar) separate across the platform. I would much prefer to have a Type 1, Type 2, Type 3 text add ability to help me keep everything straight. I liked the ability to go directly from event to excel on reports. The email additional step is not bad as it is very timely. However, if there starts to be a lag in the report ask to email, then that could become a challenge. Please add a date & time to the user registrations in the user detail. They are in the excel file export, but not in the system when you click on a user.

User Profile

Yanick

Verified reviewer

Food & Beverages, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2022

Perfect tool for the organization of your events.

PROS

Features quite provided and very advanced. Flexibility in event management. The virtual meetings are interactive and offer a satisfactory field of action and expression.

CONS

The price is dissuasive, should to reassure users activate the free trial.

DARLENE

Management Consulting, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

Great product

Connect Space customer service has been very responsive to all of our requests. We will continue to use in future meetings.

PROS

Assist planners in easily registering participants

CONS

we have requested and recommended some tweaks in flexibility of some items we would like to report

Anonymous

51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2018

Connect Space review

PROS

I like the agenda feature. I can easily add a speaker, session description and info.

CONS

Generating reports can be confusing. I usually just want a layout of the person info & which sessions they registered for. This gives too many options and I never know which one to click on to get the right report.

Louise

Public Safety, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2022

Great support!

Fantastic! I can't wait to use them again this year!

PROS

I loved how available and supportive the tech team was! They ensured we had the virtual conference set up correctly and were there to answer any questions. While the cost was still very reasonable, I paid a bit more than my lowest big for peace of mind.

CONS

There were a few features they were still rolling out that would have been nice to have, but Connect Space did a great job of helping to figure out another solution for these things, so it wasn't a big deal for us.

Trevor

Events Services, 1 employee

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2018

Connect Space is great!

Working with Connect Space was a great experience. They were responsive and helpful when we had issues with the software and are always working to improve. The software was straightforward and easy to use.

PROS

The software was user friendly and easy to use. Connect Space staff are responsive, helpful and friendly.

CONS

It didn't help us to sell registrations to the event; it doesn't sync easily to other platforms, etc.

9 Reviews