Very positive experience and I'd recommend them to any organization that's looking for an online giving platform that's easy to use, but robust enough to meet your advanced needs.

CrowdChange is easy to use for the Foundation and for the donor/customer experience. The gamification is great and drives increased revenue. Our first Giving Tuesday with CrowdChange saw a 10x increase in donations! The customer service has been outstanding and their team is all about making things a win-win and helping our Foundation be most successful. The best partner vendor I've worked with thus far!

I haven't found an issue with CrowdChange yet!

Incredible experience from day 1! The whole team at CrowdChange is a pleasure to work with and their product has been well received by both internal and external stakeholders

Easy to use/train staff Don't need to know how to code to setup an event page Incredible support (timely and helpful) Easy UX for fundraisers/donors Willing to work with clients to continue to better their product

Nothing.. Crowdchange continues to evolve and advance their product offerings

I liked how easy it was to manage, you can set up any/all ticket tiers for your event, set up teams, track personal donations, leaderboards, and so much more! Travis (partner success manager) was so helpful and attentive- he reached out to me the night of my event and helped me set up some last-minute ticket tiers that he saw I was struggling with.

I liked everything, honestly! Nothing bothered me at all.

Crowdchange customer service is very good. They are polite and tries to help us to resolve our issues immediately or provide an alternate plan. Payment processing, Reports and Integration to Donor perfect is a feature which goes through smoothly.

1) Tax receipts feature is very easy to configure 2) Donor Reports are helpful in tracking and reconciling the donation received. 3) Easy access to the templates to create the fundraising campaign. 3) Account Manager and the customer service is the best. They respond to our email in 2-4 hours and helps us through remote call which is of great help.

1) There are features which are not customizable. Example : Service Fee - They do have option for yes and no which is good. Our requirement is to charge only the CC fee and not all the service fee. 2) Advanced features like changing the structure of the fee based on the number of cards opted during the registration is not available. 3) Registration: They have standardized template. which is not customizable.

Before CrowdChange, we were using a variety of donation and event management systems. The problem was that they did not integrate with each other and we were not able to get consistent reports for accounting. CrowdChange allows us to run all events with one system but still have enough flexibility to address individual department needs.

The CrowdChange team helped us a lot with set up, including addressing our complex banking needs. We have several departments and need to route payments to different bank accounts, including accounts in a different currency. CrowdChange was able to help us deal with it appropriately. CrowdChange was also happy to help our individual department leads with their own events and fundraising needs.

I would like to see some tiered pricing options geared towards non-profit organizations. The fees can occasionally be high. Luckily CrowdChange heard us on this and we will be discussing it with them further.