Meetings, Board Meetings, Annual Conferences, International Symposiums, Workshops, etc.

Cvent Event management is constantly evolving with their customers at the forefront of their changes and always keeping customer needs on their mind. The customer support is amazing. There are client service specialists on-all 24/7 and they even have an option for chatting in the Support Center if you aren't able to speak over the phone. I also love the fact that the technologies are constantly changing and staying up-to-date.

I dislike the shift in focus and functionality of the new Flex event builder in comparison to Classic Events because it is less focused on advanced features and capabilities, which my team depends on, and is more focused on design and ease of use for ALL customers.

Vast functionality which ticks all of our boxes as a business. We not only use cvent to facilitate virtual events, but also hybrid and in person too. We enjoy using the on arrival software for checking attendees into events, which speeds up the entire process and provides realtime data on how attendance is going throughout the arrival period.Setting up event and registration pages is easy, interactive and the front end always looks great and provides an overall easy experience for our registerting attendees.

Sometimes the simple functionality is made overly complex in cvent to actually deliver. But when it is, it works great.Their badge printing needs to be easier to facilitate.

I have a love/hate relationship with Cvent. I've used several other event management tools, and can say that Cvent is the most complete of any I've tried. It is a purpose built software that serves its purpose well. However, it can be difficult to use.

There are some really nice tracking features. Unlike many other event management tools, Cvent seems to be more contact based vs. event based. This means that you can track the same people more easily through a series of events, email, and participation history. It is very robust. If you know what you are doing, you can set up an event registration with any combination of options (sessions, various attendee types and registration paths within the same event).

If you need a simple but stylish event registration, Cvent is not for you (but the price probably already told you that). They obviously recognize that the Standard registration is way to complex for the casual user and the end user interface (the person registering) looks like it was built a decade ago. To address this, Cvent has rolled out "Express" and "Flex" registration to try to simplify the process. In my opinion, these products are awful. They have tried to dumb down the software and make everything drag and drop that it is very difficult to use effectively. There is very little ability to customize the look and feel of event webpages, forms, and emails in this new system.

I've been using Cvent for over seven years and have watched it evolve and continue to improve and expand its scope. I love working in Cvent and building sites for my customers!

There are very few things that Cvent isn't designed to do, or if not, a workaround can't be determined with a little bit of effort. I love that the entire event process is integrated from event sourcing to final metric reporting. The registration platform is powerful, and can encompass multiple admission types, registration types, pricing structures, and registration experiences within one event. The accompanying website is easy to build with their tools and can create an elegant, branded marketing piece. Their new mobile app, while not quite as strong as their previous offering, is better integrated with the registration platform and being updated consistently for improvement.

The email marketing is less evolved than the rest of the platform and a bit less flexible to design and work with.