Cvent Event Management Software

FrontRunners 

About Cvent Event Management

Cvent is a cloud-based solution that helps midsize organizations and enterprises with venue sourcing, online event registration, budget management and payment processing. The solution enables event planners to track the attendance of multiple events and capture relevant data. Cvent enables event managers to create event calendars where attendees can view upcoming events as well as sync them with their calendars. The solution provides budget management capabilities that track funds across multiple events, calculate each meeting spend and overall variable costs. Cvent has a reporting feature, which offers built-in reports and also allows users to create customized reports. The data from all reports can also be exported. Other features offered by the tool include...
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Cvent Event Management User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 719 reviews

Joe

Company size: 2 - 10 employees

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

March 2022

Event planning made simple

User Profile

Chelsea

Verified reviewer

Company size: 51-200 employees

Industry: Real Estate

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

April 2021

Cvent Event Management Review by User of 5+ Years

Meetings, Board Meetings, Annual Conferences, International Symposiums, Workshops, etc.

Pros

Cvent Event management is constantly evolving with their customers at the forefront of their changes and always keeping customer needs on their mind. The customer support is amazing. There are client service specialists on-all 24/7 and they even have an option for chatting in the Support Center if you aren't able to speak over the phone. I also love the fact that the technologies are constantly changing and staying up-to-date.

Cons

I dislike the shift in focus and functionality of the new Flex event builder in comparison to Classic Events because it is less focused on advanced features and capabilities, which my team depends on, and is more focused on design and ease of use for ALL customers.

Dana

Company size: 201-500 employees

Industry: Events Services

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2022

Cvent is innovative and a leader in the industry

We are constantly evolving with our clients and Cvent has been around from the beginning of my career in the industry with our company. They listen to our needs and it provides so many advantages to be able to run an event successfully.

Pros

Cvent Event Management is essential in the success of an event - especially attendee management. Managing your attendees starts with pre-communications and goes to post event communications. From save the dates to registering their data and using it for surveys. It not only becomes valuable for an event planner, but for an attendee. It is what they see on their journey to a great event and when they head back home.

Cons

The only thing that I am still struggling with is some of the classic features that are no longer available in the FLEX update. I love how user friendly FLEX Is though so I will take the trade off.

Paolo

Company size: 51-200 employees

Industry: Computer Software

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
2

Customer support

out of 5
4

Functionality

out of 5

June 2022

Good Event Management System

Pros

It is a cloud solution, it has many functionalities and It manages a lot of aspects around every type of events. Also, it has some functionalities for the integration with other systems like API, Webhook and the possibility to setup the authentication thru an external Identity Provider.

Cons

It does not fit well for complex integration in an enterprise environment. There isn't any possibility to write custom code. The technical support is not very quick to provide information or solutions.

Liza

Company size: 201-500 employees

Industry: Renewables & Environment

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

Even the most complex events may be managed with this unique platform.

Organizing an event is no longer a challenge thanks to Cvent, which has made the entire process simple and ensured that we wouldn't forget or overlook even the tiniest things.

Pros

When it comes to scheduling and hosting events, Cvent provides all the tools we need. Cvent can also be used to organize large-scale, virtual, high-quality events. I enjoy the ease with which we can publish information and details about the event, and we can add links and images and format them in any way we see fit. Additionally, I appreciate the way Cvent makes it easy to send invitations and promotional links to pre-selected contacts in a variety of ways. A big advantage for me is Cvent's ability to track everything that happens during and after the event, including detailed stats and information gleaned from attendees, such as feedback or other data I may request.

Cons

Just a few tools do the same job in Cvent, which I don't find necessary and can be cut short, but overall they are very unique and easy to use, and allow you to arrange and manage any event no matter how complex it very efficiently.

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