Cvent Event Management vs Eventbrite

FrontRunners 2022

Cvent Event Management has 746 reviews and a rating of 4.43 / 5 stars vs Eventbrite which has 4523 reviews and a rating of 4.61 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.43 / 5 (746)
4.61 / 5 (4523)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
December 1, 2022
November 30, 2022
Pros/Cons
  • Pros

  • This software is great because I can submit proposals and save information that I repeatedly enter for multiple proposals.
  • The ability to use different search criteria and the number of destination represented is outstanding.
  • Cons

  • The only downside I see currently is the cost. It is a little more expensive than as a team we would prefer, but you get what you pay for.
  • The convoluted process to do many tasks within the platform is frustrating for everyone (literally everyone) in our organization who has used it for the past six years.
  • Pros

  • Their reach is far greater than mine is, as a small non profit, so their built in marketing and promotion is a true feature.
  • The cost - FREE - of course is great. The ability to create and collect custom fields of information.
  • Cons

  • I don't have any reason to hate or dislike this software actually. Unless its page load that sometimes takes more time than other website.
  • It was confusing for my users to use the system from their end. It was common for people to register wrong.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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