Cvent Event Management vs FamilyID

Cvent Event Management has 736 reviews and a rating of 4.45 / 5 stars vs FamilyID which has 79 reviews and a rating of 4.9 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.45 / 5 (736)
4.9 / 5 (79)
Ease-of-Use
4 / 5
5 / 5
Value for Money
4 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
October 4, 2022
November 2, 2021
Pros/Cons
  • Pros

  • This software is great because I can submit proposals and save information that I repeatedly enter for multiple proposals.
  • The ability to use different search criteria and the number of destination represented is outstanding.
  • Cons

  • The only downside I see currently is the cost. It is a little more expensive than as a team we would prefer, but you get what you pay for.
  • The convoluted process to do many tasks within the platform is frustrating for everyone (literally everyone) in our organization who has used it for the past six years.
  • Pros

  • FamilyID is highly customizable to fit the needs of your business especially when considering collecting registrations and pushing out important information to families or clients.
  • The efficiency and seamless operation of the software. Support staff simply the best.
  • Cons

  • Because our district doesn't allow us to use PayPal for payments the last page is confusing for new families.
  • It would keep things more organized for us. Also, when we scanned a physical form into the system, the print it scanned it in at was about 4 or 5 and when you zoomed it, it was distorted.
Pricing Range
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FrontRunners

2020

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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