Cvent Event Management vs Playbook

RATING:

4.5

(928)

Cvent Event Management has 928 reviews and a rating of 4.45 / 5 stars vs Playbook which has 31 reviews and a rating of 4.77 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (928)
4.8 (31)
Ease-of-Use
4 / 5
5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 27, 2024
October 31, 2022
Pros/Cons
  • Pros

  • This software is great because I can submit proposals and save information that I repeatedly enter for multiple proposals.
  • The ability to use different search criteria and the number of destination represented is outstanding.
  • Cons

  • The only downside I see currently is the cost. It is a little more expensive than as a team we would prefer, but you get what you pay for.
  • The convoluted process to do many tasks within the platform is frustrating for everyone (literally everyone) in our organization who has used it for the past six years.
Read all user reviews
  • Pros

  • The people are the best. Clear and efficient training and incredibly friendly, rapid and high-quality user-support.
  • Great, easy to use fantastic setting up my team and communicating with team.
  • Cons

  • There is nothing about the software I don’t like.
  • I really have had no significant issues with the software.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos