This is the best software I have ever used for my organization, hands down.

Duplie is BY FAR the BEST volunteer management platform I have ever used. For non-profit organizations like mine, managing hundreds (and sometimes thousands) of volunteers has never been easier. The full feature suite of this application is AMAZING. I highly encourage you to consider their platform for your go-to volunteering system... emails, texts, forms, merchandise, THIS HAS IT ALL!!! Customer service is impeccable, scheduled a call with the developer quickly and got all my questions answered.

Not much. Can't think of anything off the top of my head.

It feels like you are at a luxury hotel with the exclusive attention of a knowledgable concierge, rather than dealing with a software company. I can't say enough good things about Duplie. I recommend it to anyone who needs event management or volunteer management software.

Duplie listens to our concerns and promptly resolves issues. The've made a number of product enhancements in response to our needs, and they make those changes quickly. It's almost like having a developer on staff. Duplie's event management and reporting capabilities are very robust and easy for non-techies to use.

It's kind of hard to find anything negative to say. I guess there could be more written documentation on the product features, but Duplie staff are pretty responsive in explaining how to do things that aren't self-evident or covered in the help articles.

We have had a lot of success working within the Duplie framework. In many instances we have been able to work with a specialist to find different ways of accomplishing our mission. There are limitations, however we have found that a communicating a strong intent and clear objective results in a "team" effort to solve problems. If there are any cons, it would be that Duplie is very function oriented and lacks a bit of artistry. You need to bring that vision with you to the table and communicate it clearly to get the look and feel you want. Overall, satisfied with our results and looking forward to our second year with the Duplie team!

I’m a new user and right now I really am enjoying it

I just like how user-friendly it is for someone new. They offer you a demo tour that’s very informative and the more you go through the presentation the more you realize how much time you’re going to save scheduling your volunteers.

It would be nice if there was a way to sync your Dupli calendar to a Google calendar, but they do offer an option for you to print out your calendar my suggestion would be for you to be able to print all the weeks of the month where you could see the names of your volunteers.

Overall, Duplie is such a great platform. I have spent days looking for a platform like this and so many of them were overpriced or complicated. Duplie has so many features and gives you a personal connection with a helpful demo. The best part is you can even give suggestions that are actually taken into account and the service gets frequent updates and bug patches. Amazing :)

I really love the number of features it has, and the fact that I have ways to even track how much my volunteers are engaging with the platform. I can see if my emails bounced, if volunteers are logging on frequently, and even give awards and achievements including customized PDF certificates for a certain number of hours!

I honestly couldn't find anything that the service was lacking. At first, I was overwhelmed (positively) by all the options I had to manage my volunteers, but after a really helpful demo, I understood all of the features and was so excited to use the program.