All Enrollware Reviews
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Kelly
Verified reviewer
E-Learning, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Best system for any AHA training center and/or site
We can easily allow customers who have accounts to allow for participant registration with promotional codes - the reporting makes billing a much simpler process, saving us time and administrative fees. Managers can easily use the bulk-register feature (when given access) and students find it simple to register from the front end as well.
PROSEverything. I met support team member at a conference years ago - we were booth neighbors. We had recently become an AHA Training Center and after seeing a demo of the Enrollware software I gave him a credit card right then and there. The ease of use has made the cost of managing our TC drastically decrease. The ability to log in from anywhere and pull up records has made a huge difference. The transition from paper cards to eCards was seamless with Enrollware (more-so than with AHA). We have approximately 30 active instructors that have access to the system to process rosters and even those that use it only a few times a year have been able to use the system, without problem.
CONSI believe the only downsides to the software are limitations only due to the inability for AHA to share data back into the system (i.e. eCard codes after assigned). It may be a feature coming, I know there has been an update recently allowing me to assign cards directly via Enrollware, although I have yet to use the feature (I believe I was just given the ability to do that, today).
Brenden
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Excellent software for managing an American Red Cross training company
The Enrollware team was great to work with. They got us up and running quickly and were responsive to our needs. The software has been top notch.
PROSEnrollware has been one of our best purchases for my company. Enrollware is custom-designed software for running Health and Safety Training companies and it's been key to our success thus far. Things like rescheduling that are pain on other booking systems are a breeze with Enrollware. Copying a class to multiple days on a calendar makes setting up the schedule very straight forward too. Some of the main reason's I recommend it include: Features - This software is more than just registration software. It has all of the features needed to manage the daily operations of a health and safety training company. From student bookings, instructor management, client management, automated email delivery/marketing system, and more. Stability - The software has been rock solid. We've had no issues or outages with connectivity or software bugs. Security - Wordpress is great but I always worry about security. Hosting my sensitive data on Enrollware's SaaS system means less that I have to worry about. Wordpress Integration - With the tools, Enrollware provides it was easy to integrate their system with my Wordpress website. My classes are set up on Enrollware and automatically update on my website. It was pretty easy for my web developer to configure.
CONSI wish they had a Wordpress plugin ready to go out of the box.
Reason for choosing Enrollware
Features and customer service.
Reasons for switching to Enrollware
Too difficult to configure. A lot of tasks were hard to do with the software.
Anonymous
1,001-5,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2018
Organization of classes
Excellent program.
PROSSystematization of classes, schedules, payments which allows a better organization of time and investment.
CONSIn a functional way I have no complaints, it would only improve the colors and design a bit so that it is more aradable in sight.
Jeff
Education Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Enrollware...Gets your training center MOVING!
I have solved accounting, registration, keycode assignment, reminders, and remarketing issues with this software. It has eliminated the need for spreadsheets, shopping carts, and CRM software as a result.
PROSI truly enjoy the ease of use, and that makes training other associates very easy, as the learning curve is very flat. There are so many intuitive features that you would probably not need to visit their help pages, although they are so well done that I visit them all the time for new ideas. The software takes out the drudgery of accounting, rescheduling, and class notifications and puts it into an automated setting. It eliminates the need for the "shopping cart," and instead makes it so much easier to handle the general public. There are so many ways to make the software "your own" with all the options to customize the consumer choices. You can add options, create promo codes for discounts, and track clients efficiently. I really like the fact that I do not have to spend time tracking down information from disjointed sources. Everything I need regarding registration, payment, reporting, and even issuing completion cards is located in one system. The export-ability of student information is incredible, as well as the ability to remind students of expiring cards, and other issues such as parking restrictions at select locations. It is FANTASTIC to have such command at your internet-connected computer (or phone, as it is mobile-friendly) to manage your business with minimal hassle.
CONSThere are very few cons, if you set your system up to do what you want it to do. There are many approaches toward setup and usage, but in the past 5 years, I have not encountered any setbacks. Support services are extremely responsive and are willing to accommodate requests if the need arises to facilitate additional functionality to the system.
Oguz
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Best software in the training services industry for scheduling participants and managing rosters
We are in the industry of compliance training, where the class participants need to get into classes in a timely manner. Enrollware is very streamlined to get this done for us through our online signup portal. Also we are able to sign folks up from the in coming calls through our call centers. Internal processes in our back office flow very well due to ease in transferring students to different rosters, handling reschedules etc. Rather than focusing on piles of of documentation each class generates, Enrollware lets us focus on the quality of the classroom instruction we provide.
PROSEnrollware is a great software that has performed very well for our business. It is worth every penny, the headache it will save you is absolutely priceless. The best feature of the software is that you don't have to be a rocket scientist to use the software to it's capacity. Enrollware does pretty phenomenal stuff, but it does it without you having to read a phone book size support manual. Support is awesome, they are there to answer questions and help you solve the problems your segment of the training industry faces, when classroom product vendors can not be reached.
CONSEnrollware does not have any features one can find not likable. I know some can sit there and think of millions of things you can add to the software (not understanding the training industry) and hope that the software can wash your car too. But the geniuses that created the Enrollware are sharp as a tack and understand the actual purpose of the software. Think about it, does amazon or google really need more buttons and things added to them to do the thing they do way better than their competitors? Functionality is what you get with enrollware, not bunch of features that will look good to the inexperienced buyer. If you are in training business for real and you really want to put in the effort it takes to train thousands, you should go with Enrollware.
Pamela
Program Development, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
WE LOVE ENROLLWARE!
The class registration is flawless. Love the option to put some classes on our website, others we can send a personal class link, offer promo codes to our select clients, and customize all the descriptions and course confirmations. One of the biggest benefits is the ability to send out reminders to our students telling them it is time to register for another class. This is so beneficial and does not take any employee time to complete, it is automatic.
PROSMy company has used Enrollware for exactly 5 years and we have had excellent customer service and support since day one! Owning a business myself, I understand and expect good customer service and the Enrollware team has never disappointed me. We have referred so many other companies to use the software. It is endless in its possibilities. For our account, we have over 250 users and manage 10,000s of classes, students, and equipment. It is flawless and so adaptable to our needs. Very impressed and pleased with everything offer. Thank you Enrollware for making our lives easier!!
CONSThere is nothing I do not like about Enrollware, absolutely perfect and meets all of our needs.
Reason for choosing Enrollware
Excellent customer service from day one. We use the software for far more than class registrations. We manage more than 4,000 pieces of renewable equipment and inspections through the site. Every time we have asked for help and guidance, we receive a response within minutes. And working in Hawaii, the last time zone of the U.S., this is priceless!!!
Reasons for switching to Enrollware
We learned about Enrollware and it seemed like a better fit.
Gerard
Higher Education, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Enrollware & EnrollwarePay are very Important Software.
My Overall experience with this software was wonderful. It helps keep track of attendance and Allows for Marketing Via Google Search.
PROSEnrollware is a great student registration and class Advertisement management. It is compliant with AHA Approved Roster Management.
CONSNo continuity with students. The biggest Flaw is to keek classes as an individual class, and not have continuity between students and classes. Tracked by eMail and having the ability to Merge eMails.
Reason for choosing Enrollware
The AHA Roster Compliance.
Reasons for switching to Enrollware
AHA Roster Compliance.
SCOTT
Professional Training & Coaching, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Fantastic Software for Education Centers!
We have been utilizing Enrollware in our business since June of 2014. We use it for scheduling classes, individual student registrations, bulk corporate registrations, payment processing, email confirmations and reminders, among other things. The program was easy to set up, customer support which has been fantastic and it just works. It's hard to measure, but I would guess Enrollware has made us at least 70% more efficient compared to how we did things prior to using it. It's also very helpful when we need to do a look back on a certain class or student, sure beats digging through boxes of paper! Well worth the cost, it easily pays for itself many times over, month after month.
CONSI can be quite critical of products, services and how businesses are run. Honestly, I cannot say one negative thing about Enrollware, how the software works or how they run their business. They know what they are doing and do it well.
Melissa
Education Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
WORTH the investment
I have had an amazing experience with Enrollware. I was forced to use a different system for three years because my training center said it was less expensive. This was true, however I paid much more as a training site, to use add on programs and pay for data entry that would have more than paid for this system monthly. You can't afford to NOT use this! Also, customer service is so quick and there are a ton of resources under Help to answer most any question that you have. I use it for all of my training programs and reporting and booking.
PROSEasy to use, multi-functional and able to use for more than AHA programs.
CONSDuring check in process, people can't enter their address and phone number.
Reason for choosing Enrollware
Functions as a CRM, Reporting system, booking system and integrates with PayPal and Authorize.net. Again, Tech Support is EXCELLENT
Reasons for switching to Enrollware
I despised the system and was resentful that tech support was mostly absent unless you persistently followed up. I also resented that the program could not be accessed via the cloud unless another HUGE fee was paid. It was a substandard program and limited in its function. I used it for 3 years so trust me, I knew it's capabilities and limitations.
Eric
Verified reviewer
Hospital & Health Care, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2018
Great software for CPR instructors
This solution makes it simple to manage classes and student records. The support is awesome. I've had a couple questions (because I'm always trying to do more with products) and the support team ALWAYS answers my questions in a timely manner!
PROSThe program is simple to use and does not take a huge amount of time to learn as did other programs I tried. Organizing student records is a breeze.
CONSLike an Apple product, if you want to really "tweak" the program....you can not. But I see this as a positive...it keeps me from breaking the program. For example, it is not possible to really customize some pages...not a big deal... and like an Apple product...it just works!
Chris
Education Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Great Personalized Response
Enrollware has definitely improved the efficiency and productivity of my business. This site has been extremely adaptive to my individual business needs and has solved several management problems that I thought I would just have to live with. 5 GOLD STARS for Enrollware.
PROSThis software registration system has greatly helped my business. This streamlines the registration system for students enabling us to better manager class attendance and send reminder emails. Best of all the software designer, Steve, has made changes to site to make the system more user friendly and productive. I love this software.
CONSMy only complaint is not to Enrollware but to the AHA and AHSI. I wish AHA and AHSI allow Enrollware to more fully integrate the online component of keycodes and classes into Enrollware so that we cound manage all functions from Enrollware.
Jeanine
Education Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Excellent Program for Online Course Registration
With Enrollware we were able to solve issues that involved duplication of effort and inability to easily see and share student course completion. This exceeded our expectations.
PROSEnrollware has been an excellent program for our training center to manage registrations and stay in touch with our students through a comprehensive registration management program. The ability to send automatic course confirmations and targeted course information to specific student populations has streamlined our workload and allowed us to focus on what we do best - provide quality training. The system has been flawless.
CONSThere are no cons for us working with Enrollware. The customer support is fabulous and when we find a need, they have been super fast at helping us find a solution.
Bob
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Enrollware fits like a glove!
We have 5 locations using Enrollware. In each location we were actually able to reduce staff by either a full-time of part-time employee. This is because our staff no longer has to take calls for people to register for our classes. And, in this day, people really prefer doing things like this online. We probably have 90% or more of our registrations done on line now. The customers love it because they can take their time and pick and choose what they want plus the get an immediate confirmation document and invoice.
PROSIt is designed specifically for our kind of business and is VERY user-intuitive and easy to setup and use.
CONSThat is doesn't have a bookkeeping function so we could dump QuickBooks.
Ross
Education Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Excellent Program
Excellent prompt response to questions when I was first setting it up. I've never had any glitches to deal with. I would highly recommend this product. We are an association who educates about 10,000 students a year. This software tracks everything and makes registration simple.
PROSVery user friendly. The company customized some of the features making it perfect for our use.
CONSI can't think of anything I haven't liked or found problems with.
Joseph
Airlines/Aviation, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Much simpler and affordable than a learning management system, yet very powerful
Easy to setup, very customizable, support team is easy to work with and is very accessible.
PROSEasy to use. The developers clearly took the time to understand the business requirements of training organizations.
CONSI wish it was recognized as a learning management system.
Eve
Verified reviewer
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2018
Enrollware is on a roll
Working as a CPR instructor and bookkeeper using enrollware made everything easier.
PROSHas great reports. Easy to export to excel.
CONSCannot see class list in calendar view for scheduling classes.
Chris
Verified reviewer
Health, Wellness and Fitness, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2019
All your classes in one convenient location.
Overall, my experience has been very positive with Enrollware. Being able to accurately track student registration and plan accordingly is a great help to preparing for any class.
PROSI can very easily see all the classes I will be teaching in one place. This allows me to plan accordingly and prepare for the class size. I can also view the students and see who has and has not paid for the classes. It can be filtered to only include particular instructors or you can easily view all classes and instructors. Editing student information is simple and easy. Checking in students is a breeze.
CONSDepending on your internet speeds, the site can be a little unresponsive at times. Generally not a huge deal unless you are dealing with a large number of students or payments.
Fabiana
Verified reviewer
11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Amazing work to do with this app :)
Keeps the staff organized with the group record. We love.
PROSSince we use Enrollware in my small business everything is easier to organize, the features of this application are quite useful.
CONSI have no complaints so far since I use this software, it is very good and complete, I will recommend it to my friends.
Brady
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
Enrollware ROCKS
As a small business owner, I'm always looking for ways to make things more efficient. Enrollware has made our student registration and course management pieces nearly fully automated. Our team loves the functionality and ease of use. Great solution in Enrollware!
Atlanta
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed March 2012
Enrollware is great!
Once you try Enrollware, you'll love it!
PROSSaves time and will free you from tedious activities. Enrollware does everything that it claims. Bob really takes an interest in his clients.
CONSNo complaints!
Eric
Animation, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Fantastic!
The people are great, the software is easy to use for a person who does not love tech like me!
CONSNone so far. The people are very kind and helpful