ePly Software


 

ePly is a cloud-based event registration solution that enables businesses to customize registration forms and manage data of attendees for the event.

Its features include e-ticket selling, payment processing, badge and certificate creation. ePly's form builder feature allows businesses to add a combination of drop-down lists, text boxes and check boxes to build customizing forms. The user can also customize registration form fields, texts, pricing schemes or any other user-defined criteria.

ePly allows users to set up role-based permissions with different access levels for team members. The dashboard feature offers a registration overview with real-time key process indicator monitoring.

eply helps users to track payments, initiate refunds and generate financial reports. The solution is compatible with Android and iOS. Other features include mass emailing, barcode scanning, online payment processing and reporting.

Support is available via phone.

 

ePly  - Dashboard
 
  • ePly  - Dashboard
    Dashboard
  • ePly  - Settings
    Settings
  • ePly  - Reporting
    Reporting
  • ePly  - Create registration form
    Create registration form
  • ePly  - Mobile check-ins
    Mobile check-ins
Supported Operating System(s):
Web browser (OS agnostic)

37 Reviews of ePly

Showing 1-20 of 37

 

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Linda from Saskatoon Branch, Sk Genealogical Society

May 2018

May 2018

Excellent. Software worked well, staff was most helpful, no glitches at all.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Support

Registration was less labor intensive for participants, and for the organizers. Data was accurate and immediately available and easy to use (e.g., to create reports on different sessions).

Pros

Ease of use by the registrants (we had NO problems throughout 130 registrations.)
The ease of use for me as the data manager was also outstanding - once I had a bit of training I was able to monitor as needed, download data, and adjust registrations as needed (e.g. to change from pending to live once a cheque was received). If I had any questions, my team member was always most helpful.

Cons

Putting together the post-conference survey was cumbersome and not intuitive. However, with help from the team, I was able to get it done on my own, so it did work!

Review Source: Capterra
 

Leah from UVic Institute on Aging & Lifelong Health

April 2018

April 2018

ePly registration makes setting up online registrations very easy! I love it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Value
Support

Time! We didn't have to take registration information by phone to add to a spreadsheet; we passed on that administrative joy to the users.

Pros

The software makes it easy to customize registrations. But what I like BEST about ePly, is the outstanding customer service. I've never had better.

Review Source: Capterra
 

Kelsey from Physician Education, Medical Affairs

March 2018

March 2018

Really good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Quality
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Support

The benefits we get are the ease in which we can track and process our registration for big events

Pros

The thing I like most about this software is the ease of use for registration for our guests that use it

Cons

Sometimes I find it difficult to set up some certain areas on the form. It can get a little bit complicated

Review Source: Capterra
 

Bryan from Oasis Digital Solutions Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

90% of what I want.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Pros

Excellent support, customizable validators and reports.

Filling in space now to get to 100 characters.

Cons

Some of the sent emails notifications show up in green, others red. Green would be much easier, as the red always looks like an error.

Most importantly though, is that I am dying for a feature to embed the sales fields on our own website. Tito does this, but does not have any of the other features that eply currently has that we like so much (such as schedulable emails).

Finally, it would be very helpful to be able to schedule emails relative to the event date and time, instead of calculating those times out ourselves.

Thank you!

Review Source: Capterra
 

Sue from Penske

February 2017

February 2017

Very flexible and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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I needed to create an event registration site for an internal employee conference. I had 6 different "types" of attendees, and was able to create a customized registration experience for each type. It looked great, and was very flexible. The reporting is very good, also. I created a pretty complicated registration form (complicated for me, easy for the person to register) in a day.

Review Source: Capterra
 

Kevin from Ephesoft
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Could ask for an easier system with all the bells and whistles

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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I am the companies Marketing Director. I need to set up a registration site for a conference with 200 attendees. I needed a shopping cart integrated with , multiple discount codes, sub registrations with payment and full email communication system. Very powerful tool with everything considered. Page design, registration workflow, stripe payment processes, email notification, badge, custom reporting.

Pros

Very powerful tool with everything considered. Page design, registration workflow, stripe payment processes, email notification, badge, custom reporting.

Cons

It would have been nice to be able to upload a spreadsheet with discount codes, I had 100¿s to manage and tweaking them individually was a bit of a pain but not a show stopper..

Review Source: Capterra
 

Randy from Canadian eLearning Network
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2016

June 2016

The best integrate registration package ever!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
Value for Money
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Support

Unbelievable support. Beyond comparison. Accessible when I needed, patient, supportive and dedicated. Without Roger and Justin, I would never have created in one form ALL registration processes that caused me time and anguish. Now all my data is integrated through one input portal that covers different rate types (members/non/group), time (early/reg/late) but the system also generates invoices automatically saving me countless hours. Wow!!

Pros

Fully integrated, multiple registration types. Integration of groups bringing all registration into one data source and file. A full, robust registration package from start to finish! Goodbye Google forms, Avery Word name tags, multiple data entries into combined files!

Cons

difficult to learn as it is sophisticated - all that went by the wayside with great support and documentation!

Review Source: Capterra
 

Judy from Judy Amyotte Consulting

April 2016

April 2016

Have used this system for 4 events over 3 years. Their customer service is absolutely above any.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Pro's:
Customer Service, Customer Service, Customer Service
able to sort the information on screen in many ways
able to easily download to excel or 2 other formats
they will help you to customize all of your reports
and have lots of ready made reports
they get back to you every single time and help you completely solve the problem
they are very encouraging to "old" people that need more help...like me..
The cost is really low
Our members, do NOT have any issues when registering
Pictures easily added
I shared that the worst thing that I have to do is to make Name badges....and then they did it for us.....on their site they do all the work for you.
they look over what you have done and let you know if there are any changes that need to be made and will help explain how to do it...or honestly they fix most of it for you.
I was able to engage a sponsor by them helping me with a discount box...which was very helpful.
Josh is amazing to work with...has a lot of patience when explaining "stuff", and has a really great sense of humour...and we all need that when working with anything new...
they have a great blog that they invite their customers to help out with.
Having them build your system works awesome...it is always perfect and everything is so easy....and so worth the small cost.
I'm not sure what else to say right now...but I hope that they are in business forever...or at least until I retire...

Cons....
If you type to fast when entering the amount of a payment..you get ahead of the computer because you have to hit enter because of an explanation box....

Other than that, I would totally recommend anyone use this system. It works really well, their customer service is very helpful and very responsive and the cost is not expensive and it is a CANADIAN COMPANY.

Review Source: Capterra
 

Andrew from The Orchard Media and Events Group Ltd

April 2016

April 2016

Flexible event registration system

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Great product with many useful features.
Multiple delegates registered on one form
E-Ticketing
Badge printing
Multi language support (additional languages on request)
Great team of developers behind the product who listen

Review Source: Capterra
 

Myrna from Western College of Veterinary Medicine, U of S

October 2015

October 2015

One Health Leadership Experience 2015 (Western College of Veterinary Medicine)

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
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Quality
Support

¿ Eply event software was easy to understand, easy to use and the company's customer support was phenomenal. Eply support people walked us through each task and ensured that we understood the steps before moving on.
¿ Eply team was willing to customize certain features and try new things to fit our needs (group sorting, on site scanning with cell phones).
¿ Cons: I can't think of anything negative to comment about the software. It all worked very well!
¿ Best point: Eply's representatives and customer support team are willing to go the extra mile to ensure that your event registration is working properly and ready to go. We really appreciated all of their work!

Review Source: Capterra
 

Judy from PAVRO

October 2015

October 2015

We have used it for 3 conferences and 1 webinar registration

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Pros - Josh from Customer Service is absolutely amazing to work with. He is quick to get back to you, very smart, helpful and never makes you feel stupid.

The reports can all be customized to what you need. You can use your screens for all the information or we can use our website.

It's Canadian.

Con's - sorry, can't think of any. I really love the program!

Review Source: Capterra
 

Marco from Royal LePage HEADSTART

October 2015

October 2015

Multi year user of EPLY

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
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Support

You have always been supportive, willing to explain processes, and guide us through required changes / updates. Some of the features not often used require "refreshing" by the user, when help is needed, and your assistance is always prompt and patient. THANK YOU!

Review Source: Capterra
 

Peter from COCA

October 2015

October 2015

We used this software for our conference registration

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
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Support

The software is very powerful and versatile and because of this there is a lot to learn to use it effectively. Their Customer Service is excellent!!!

Review Source: Capterra
 

Clive from MCI Group

October 2015

October 2015

great customer service, great usability, difficult and complicated reporting and invite campaigns

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Customer Service is by far your strong point. I love the ease and speed at which I can build a website, relatively HTML- and CCS-knowledge free. I love how whenever I have a question, it is answered within minutes. This allows me to continue my build unobstructed and without the lengthy wait times that other suppliers can give. I also love how it is very easy to build and preview a website with the click of a button, enabling me to see in real time what I have changed. However, I find reporting can be extremely time consuming: I know this would be difficult because of the way the forms are setup, but to have reports that could pull all the question answers from a specific section (e.g. travel requirements report, hotel requirements report, contact information report, etc.) would be extremely helpful.

Review Source: Capterra
 

Marijo from Allergan Inc.

September 2015

September 2015

Response from ROGER SUM is always so quick!!! He can always guide me through any issue!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Would like to be able to send emails to specific individuals/groups, and not necessarily to everyone registered for the event.

Review Source: Capterra
 

Cheryl from Children's Healthcare of Atlanta

September 2015

September 2015

Building a book ordering site.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Major pros of working with Eply is the level of customization and support. Techninicians are available to help you trouble shoot issues and I've had one-on-one support to help improve our program buildout.

Review Source: Capterra
 

Alicia from BC Hydro

July 2015

July 2015

Cost-effective registration solution

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

ePly's customer support is prompt and efficient, which takes a lot of the stress out of developing an online registration system. The software seems well-equipped to handle our programming needs, including various registration categories, access codes, multiple price-points, capacity limits, etc.

There was a bit of a learning curve on using the back-end system and reporting mechanisms, but with a bit of practice it is user-friendly and meets our needs. Again, customer support is always available as needed.

All in all, would recommend and plan to use for future events.

Review Source: Capterra
 

Liane from TNT Event Planning

March 2015

March 2015

Great product, great support!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We've used Eply for a few events now and we find the product intuitive and easy to use. But more importantly the customer service is excellent. They are always available to lend a hand or answer a question - especially when we are in a tight deadline. I would recommend Eply without hesitation.

Review Source: Capterra
 

Kyle from Toronto Knowledge Translation Working Group

February 2015

February 2015

Continuing Medical Education Programs

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Pros: Roger is tops for customer service, quick turnaround and accuracy. He know our business and our expectations and delivers every time. We trust Roger (and ePly) with our email communications to thousands of physicians and healthcare providers across Canada.

Cons: The app has been a great addition to the service but it requires further development to be more user friendly. In particular the list of registrants. We would like to be able to sort and search.

Review Source: Capterra
 

Mary Ann from Co-op Housing Federation of Toronto

November 2014

November 2014

2014 Fall Education Event

Ease-of-use

Product Quality

Customer Support

Ease-of-use
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Product Quality
Quality
Support

We've been using Eply for a few years now and have been very happy. Sometimes it is difficult for us to figure out how to make a particular form. However, the Eply staff are very quick to respond to any questions and help us figure it out. For this event, we used the name tag service for the first time. Our members were VERY happy to have their schedules printed on the back of the name tags.

To Roger and Justin, thanks so much for all of your help!

Review Source: Capterra