Event Wizard

RATING:

4.4

(21)

About Event Wizard

Event Wizard is the leading provider of online event registration software to event planners and organizers for conferences, tradeshows, meetings and seminars. Event Wizard helps events of all sizes manage and grow their attendee base with a comprehensive suite of tools that streamline the entire process from start to finish. With Event Wizard you can: - Organize your attendees into groups based on their interests, company affiliation or any other criteria you choose - Build custom registration forms with checkboxes, dropdown menus and text areas - Create multiple payment options including online payments through Stripe or PayPal - Integrate with your existing website to make it easy for attendees to register through your website or directly on EventWizard.com
Event Wizard reports

Event Wizard Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

0

Functionality

5

Most Helpful Reviews for Event Wizard

1 - 5 of 21 Reviews

Anonymous

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

Great alternative events registration platform!

Beneficial in regards to easy registration for all events!

PROS

Event Wizard is a great and functional event registration platform software. As always dedicated to Eventbrite, I must say that Event Wizard is a good alternative.

CONS

Event Wizard visual design could be a bit more interesting. Events should be memorable and fun in regards to all aspects.

Kim

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed June 2011

Event-Wizard has made our lives easier

As registration processing is the client's first interaction with our company, it is extremely important that the online registration interface, confirmation letter, and receipt have a professional appearance. With Event-Wizard 5.0, I can be confident that the client is getting the best impression of our company.

PROS

Event-Wizard's automation of email confirmations and payment processing has been a huge help for us. It frees us up from mundane processing tasks, and allows us to spend more time with our clients to provide them with even better customer service. For someone with intermediate computer skills, the Event-Wizard 5.0 interface is well-designed and robust; minimal instruction is needed to set up events, and there are lots of options to customize function and appearance.

CONS

There are still some bugs in the design and function, but my questions and concerns are always addressed promptly.

Melanie

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed June 2011

Review - Celebrating the Challenges

Suggestions for improving User Interface: Need to build in a "Pay Now" or "Pay Here" or "Checkout" button to make it easier for the user to follow the process "Submit Registration" button is confusing; makes people think they are finished. Recommend changing this to read "Continue", so people know they've submitted their information, but that there's still more to do. Further to above, users are confused when they receive a Registration Confirmation email prior to having paid; this again tells them that they are "finished" the process, even when they may not have paid yet.

PROS

Super easy to build a site & tweak it Support is timely and thorough Lots of nice features available, without becoming overwhelming Source code is accessible so tweaks are easily made Love all the reports available

CONS

User interface is too disjointed, presents too many "steps" or "speedbumps" between Registration & Payment processes. Needs improvement so that it is: 1. Simple (not a lot of words) 2. Clear (buttons) 3. OBVIOUS (buttons with concise language) 4. Typical of what users see when they make purchases on other internet sites (i.e. Amazon, Chapters, etc.) Example: Enter personal information...CONTINUE... Review order....PAY NOW/CHECKOUT.... Enter payment information....SUBMIT Difficult to troubleshoot in some situations where 2 different vendors are being used (i.e. Event-Wizard & Beanstream) - need a better process of communication among all parties. Building process is almost too simplistic. Would be nice to be able to drag & drop, make edits or additions to page ON actual site view page, rather than having to go to Edit/Change/Add section all the time & then having to "refresh" the view page to see every change.

Nicola

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed June 2011

Event Wizard Registration Site

Keep up the good work! New features allow more options to the customer registration forms. Keep streamlining the process. Stay connected a service providers. Being able to contact someone and get assistance when issues arise is invaluable.

PROS

Can use create own event registration template. Not necessary to re-enter same information for every new event - can edit existing templates. Variety theme selection GREAT technical support team. It's a big plus that I can pick up the phone when having issues, or when new features need explaining. Generally quick response to customer problems.

CONS

New Group Registration feature needs a little more tweaking. One should be able to register at an individual or as a group. Too confusing for a single registrant. Feature needed: standard option to add 2nd email address field to each registration (in case of assistant)

Amy

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed June 2011

Event Wizard is Great!

Overall, I'm very pleased and would reccommend EventWizard to others.

PROS

I really love the new Pro version. There's so many great features and it's so easy to use! I can run reports, do mass emails and modify my event anytime and anywhere. And the event wizard staff are so supportive and helpful whenever I'm in need of assistance. Overall, I've had very positive experiences using their software.

CONS

There aren't really any "cons" I can identify, however there are a few features that could be added. I'm sure that as customers provide more feedback EventWizard will update and add features to meet their client's needs. One thing that would be very useful is if they could create a series of online tutorials so that we could increase our knowledge and skills.