Eventbrite is a cloud-based event management and ticketing platform that allows users to organize events and sell online tickets for events like charity programs, music festivals, conferences, among others. The product can be accessed through a native mobile app that can also scan printed tickets.

Eventbrite offers functionalities such as creating, tracking, promoting and analyzing events. The solution also allows users to customize the designs and registration pages of events on the basis of theme or the type of event.

The analytics module helps users analyze the success of events, and users can see areas in need of improvement.

Eventbrite can integrate with other marketing platforms, including MailChimp and HubSpot. It also provides customer support and a knowledge base for users. The solution is free to access and users are charged only after they have made a sale.



1,247 Reviews of Eventbrite

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 1,247 reviews

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

4 of 5

Functionality

5 of 5

December 2018

Very Practical for Every Event

Pros

I love that it's so easy to use and that tracking analytics is built right into the interface.

Cons

I disliked the amount of cusomizations available

December 2018

Lilly from Interloc

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

Very easy to use!

Very satisfied with this software

Pros

I love that Eventbrite stores tickets for events/registration in an inbox for you so you can always come back and know that your ticket is safe and didn't get deleted.

Cons

I don't have anything negative to say. Eventbrite makes my job very simple. I am always registering many people for events and it's extremely convenient for me.

December 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Functionality

4 of 5

December 2018

A good solution for event management and ticketing

Pros

- It is very intuitive and easy to use. It took me 10 minutes to figure out how to create the event and different functionalities such as keeping it private or public etc
- It also allows to keep the event open to only a certain audience and even there could be different ticket categories
- Automated emails, tracking, checking-in system by scanning QR code is pretty easy and helps me as an organizer to keep track of attendance
- I love how I could schedule emails and send to different audience, the sorting and searching functionalities are amazing

Cons

- Charges a high commision on tickets, which makes it relatively costly to use
- There are cheaper versions available but they lack the important features

December 2018

michelle from Microalloying

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Events To Like

Events like training, retirement parties, company dinners, health fairs are sent via this software to all invites. Like getting a package to open.

Pros

Our parent company just started using this to invite employees to functions. It is user friendly, nice looking.

Cons

Sometimes the drill down is not fast but it may be our computers.

December 2018

Marie from Woodruff

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Planning an Event

Pros

I used Event Brite for a large event. It's very user friendly and I love the immediate response when someone replies with an RSVP. It was very easy to plan and coordinate the event.

Cons

I wouldn't change anything about Event Brite.

December 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Best Way to Schedule an Event Quickly

Pros

Super convenient and easy when you need to schedule an event. Best part is that it is free and you can literally use it for any kind of event (Birthday, bbq, holiday part, etc). I like the ability to set a limit on how many people can come per invitation as well.

Cons

It would be nice to have the ability to make the invitation outline and design more customizable, but the reality is, is that it does what it was made to do very well.

December 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

December 2018

Easy and effective

Pros

I used it always for free events, you get your tickets instantly and is synced with Google Calendar. You never forget anything.

Cons

Not really customizable. Event's pages look a little boring.

December 2018

Dieko from Uber Nigeria.

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

Eventbrite is popular amongst most internet users.

My orgaization uses Eventbrite to organize user meetups where we meet up with potential customers in our city of operation.I also use Eventbrite to find potential local events,where I can tell potential customers about our brand.

Pros

It is easy to setup events on Eventbrite. I like the predictive functionality which Eventbrite provides me on the dashboard, telling me how well an event will perform.
Eventbrite is obviously the industry leader in the area of online event registration and this makes most persons very familiar with it and therefore easy to signup for.
It has a mobile app. ,just as the website is easily accessible on mobile phone ,making Eventbrite easy to use on the go.

Cons

Inability to integrate my Eventbrite account with my digital calendar. An integration like this will automatically save event dates into my Calendar, ensuring I receive notifications on the day of the event.

December 2018

Shannon from Magna via

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Easily can find a concert anywhere anytime.

Simple set up very easy to use.

Pros

Has so many options of things to go do. You can find music to go see, food events, events for kids, educational events it has it all.

Cons

Sometimes when I’m searching for an event that I know for sure is happenening the app won’t show the event.

December 2018

Khadijah from Paystack.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

Eventbrite simplifies event ticketing.

Eventbrite makes it convenient for me to find random hackathons,tech events and hangouts happening around my locality.

Pros

Eventbrite eliminates the need for physical invite letters to events.I have used Eventbrite to register for local networking events, tech meetups and tech cocktail parties ,and also for personal events like birthday dinners etc

Cons

That I don’t get sent a reminder email on the day I am due to attend an event.Similar to the sort of reminder one gets for meeting appointments with Calendly.There have been times I simply forgot I had an event to attend.

December 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

December 2018

Would recommend Eventbritr to others

I enjoy finding new and exciting events in my area and when I travel. This software makes finding events easy!

Pros

The software is user friendly and easy to navigate.

Cons

Would like more options to personalize my event preference.

December 2018

Sophia from HCSD

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Timesaver!

Pros

It is so easy to create events and share them out on social media with the app or a desktop. In just a few clicks and you are able to issue a refund, which for me is anytime saver when compared to my previous way of offering classes!

Cons

I have to use a workaround for the managing events feature, but it may be user error and not an issue with Eventbrite.

December 2018

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

December 2018

Place to go

Pros

What i liked most about eventbrite is the ability to search for specific events in their selected 10 states that provides you with dates, times, location and opportunity to grab a spot.

Cons

What i liked least is the fact that it only has 10 states in which they provide information about events.

December 2018

Jenna from Pocketstop

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Makes event planning easier

Overall, this is a great product to use if you're planning an event!

Pros

I love how easy this product makes tracking attendees and it sends reminders automatically!

Cons

The UX design is a little bit cluttered, but that's my only complaint.

December 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

1 of 5

Functionality

4 of 5

December 2018

Really poor customer support when needed.

Pros

Ease of use and ability to make reservations.

Cons

The one reservation I needed to make a change to, I was unable to get the support I needed from Eventbrite. After lots of effort to reach support to correct the issue, I was left without the help needed.

December 2018

Kelly from Fellowship Pickering

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Great platform for events!

Pros

This software was incredibly user friendly. It offered many options for me to host my event through. Doing ticket sales was very easy to set up and follow through. It was so convenient to take payments and keep everything organized leading up to the event.

Cons

It does cost for every ticket sale. You can choose to cover this fee yourself or wrap it up into the ticket prices. It's not a huge amount, but if you are hosting a charity or a low guest count event where you want to keep costs low, this may not be your first choice due to the cost to use it.

December 2018

Brooklyn from Construction

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Easy to use

Good

Pros

User friendly and colors are easy on the eyes. makes rsvping and getting info easy

Cons

I did not have complaints about this software.

December 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Got Free Time?

Pros

This app is awesome for finding something to do when you have some free time. It is very easy to use and the layout is clean and simple. Tickets can also be scanned on the app which makes everything very easy.

Cons

I wish there were more filters when searching for an event (price, distance, etc.)

December 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

December 2018

Great for marketing

Pros

As a recipient of eventbrite emails and marketing, I find them extremely easy to use to book events, buy tickets, etc.

Cons

I wish that there a way to buy tickets without creating an account, but, other than that, I have never had an issue.

December 2018

Jennifer from A Dental Office

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

The best way to organize events and purchase tickets!

Extremely satisfied! This is the only site we use to organize events and it's always a relief when local events are using Eventbrite because it is so amazing! It's easy to share the event over all social media platforms.

Pros

Very easy to use once you are signed up. I have organized events and registered for events through Eventbrite. It is seamless and easy to purchase tickets when registering for events and even easier to create an event! It has custom settings to choose from to create your own unique style for the event. I haven't used any other website since discovering Eventbrite!

Cons

Truthfully, nothing! It satisfies everything I need in an event planning website.