Eventbrite Software


 

Eventbrite is a cloud-based event management and ticketing platform that allows users to organize events and sell online tickets for events like charity programs, music festivals, conferences, among others. The product can be accessed through a native mobile app that can also scan printed tickets.

Eventbrite offers functionalities such as creating, tracking, promoting and analyzing events. The solution also allows users to customize the designs and registration pages of events on the basis of theme or the type of event.

The analytics module helps users analyze the success of events, and users can see areas in need of improvement.

Eventbrite can integrate with other marketing platforms, including MailChimp and HubSpot. It also provides customer support and a knowledge base for users. The solution is free to access and users are charged only after they have made a sale.

 

Eventbrite - Summary dashboard
 
  • Eventbrite - Summary dashboard
    Summary dashboard
  • Eventbrite - Event creation
    Event creation
  • Eventbrite - Mobile app
    Mobile app
Supported Operating System(s):
Web browser (OS agnostic)

440 Reviews of Eventbrite

 

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Software Advice Reviews (182)
More Reviews (258)

Showing 1-20 of 182

Nic from None
Specialty: Marketing
Number of employees: 1 employee Employees number: 1 employee

June 2018

June 2018

Event Forum is Ok

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I think that the site is great for anyone looking to promote their events, and a great place to start so that you learn how to create the posts. It's easy to use, really accessible, and straightforward.

Pros

It's easy to post on Eventbrite, and is a good starting place if you don't have a large marketing budget for your events. It has a large audience, which means the opportunity for exposure.

Cons

There have been times where the original time that was input for an event was created, and when going back a week later, the time changed somehow...this happened to me twice. The other downside is that because it's such a large audience, it's difficult to target specific, ideal, people.

Review Source
 
 

Raewyn from Team FF
Specialty: Marketing
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Really nice event management and promotion

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Eventbrite is one of the best tools out there for event management, it's got all the features you need to organise and easily promote your event to others.

Cons

Don't have any cons really it's easy to use and has all the features I need. I haven't looked into many other tools to compare.

Review Source
 
 

Hannah from David's Harp Foundation
Specialty: Non-profits
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Making events easy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It’s a great tool to use! I’ve used for multiple events!

Pros

Eventbrite is well known in the community which helps because majority of your customers will have interacted with the platform previously! It is very simple to set up and easy to manage. If you aren’t setting up or hosting an event, it is very easy to use to purchase tickets to a community event or function.

Cons

The percentage they take for ticket sales is on the higher side. Also, when getting ready for registration or check in, it isn’t the easiest thing to figure it.

Review Source
 
 

Assaad from Rotary Club of Haddonfield Foundation
Specialty: Hospitality & travel
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

Super Bad Customer Support with Crazt High Fees

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Steer away, if you want to get your money and speak to a customer service person. BAD CUSTOMER SERVICE THE WORST.

Pros

None. If you want to loose money, the right choice. Nothing to like besides the illusion that they will work for you.

Cons

Practically a scam. Hard to use with no real customer support. Their non existent customer support kills anything potentially good about this product. Very crazy high fees, kills sales as ticket buyers will steer away from their high fees. Whatever sales you make on this site, good luck getting your money back from these professional thieves.

Review Source
 
 

Nasira from Fashion Isle Smiles
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Good event planning program

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Can send invites digitally and easily track RSVPs. It's also nice to be able to send messages to guests about event updates!

Cons

Fees apply based on number of invitees. Limited options for event designs. Frequent messages sent from software to event owner and attendees.

Review Source
 
 

Kathryn from PatientPop
Specialty: Software & technology
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2018

June 2018

Eventbrite makes it easy for us to sell our season tickets

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of use, secure purchasing and selling, many features that allow you to buy tickets directly from eventbrite as well

Cons

Customer support could be better. I had an issue with a seller and it was hard to get a quick response from eventbrite

Review Source
 
 

Mike from Stickley
Specialty: IT services
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2018

June 2018

Great Event Management

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Very simple to use for the end user when registering for an event. Have used it for quiet a few IT conferences.

Cons

Sometimes if the organizer sets it up different it can get confusing for the end user to actually follow.

Review Source
 
 

Emanuela from Wolter Kluwer TAA - CCH Tagetik
Specialty: Software/IT
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2018

June 2018

Good tool for ticketing

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

I used Eventbrite to sell tickets for a business conference. It is pretty easy to use and quick to set up. Payments are based on tickets sold, so you pay only if you sell tickets. Free tickets are not charged. It is possible to create different types of tickets, hide some special tickets (and give a special code to give the access only to some people) and create discount codes. I embedded the ticketing widget on my event website so attendees were able to buy tickets without leaving my site.

Cons

The fees applied to the tickets are a bit expensive. The confirmation email should have a customizable template to fit with my company’s guidelines.

Review Source
 
 

sparsh from Aetna Systems
Specialty: Software & technology
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2018

June 2018

made my life easy finding events

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like this software, earlier it use to get difficult finding ticket but this seems convenient, advertising has become easier, we even get the discount codes and yes it's fast.

Cons

There are no issues really in this but sending events is a bit difficult I guess and it requires profile making..rest is just awesome.

Review Source
 
 

Ericka from Aflac
Specialty: Finance
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

June 2018

June 2018

Easy way to plan events for team

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Easy way to get out the word when the team is having an event and getting people to RSVP. It sends reminders out too before the event if they haven't RSVP'd.

Cons

Nothing really, it's a pretty straightforward product for what it is. I don't really like all the emails they send me advertising various different things, but all companies do that.

Review Source
 
 

Colleen from SIE Consulting Group
Specialty: Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Great way to register and keep track of events

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Love Eventbright

Pros

Easy login, remembers each ticket you've purchased, recommends events based on the one's that you're already attending, easy to "add to calendar", well organized and easy to use.

Cons

Some events suggested aren't relevant, after you order a ticket to an event it automatically has a pop up set asking you to share on facebook

Review Source
 
 

Manish from HCL
Specialty: Software & technology
Number of employees: 10,000+ employees Employees number: 10,000+ employees

June 2018

June 2018

Eventbrite - Application to but event and tickets online

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

1) No extra charges to customers
2) Easy to use - On mobile and desktop
3) easy to make decision on tickets because of great UI

Cons

1) Technical and customer support could be improved
2) Sometime techincal issues while doing payment leading to frustration

Review Source
 
 

Eric from United Wholesale Mortgage
Specialty: Finance
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2018

May 2018

Eventbrite works well for scheduling trainings at work

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

N/A

Pros

We use this to sign up for monthly trainings at work. We are required to complete 3-4 continuing education classes each month and Eventbrite does a good job with it. You can view everything on one page along with dates and times that fit into your schedule.

Cons

The one thing I don’t like at all is once you select a specific training you have to go back to the very beginning and start all over to select another one. That is very annoying.

Review Source
 
 

Brian from Freelancer
Specialty: Entertainment
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Takes your event throwing from a hobby to a business!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Try it out if you are ready!

Pros

The pro version adds a ton of functionality but here are the main three things that did it for me:
Ticket sales on your own site
Customizable checkout forms
Detailed sales analytics

Cons

The con is the dollar value of ticket cost on top of the %. It makes sense... You just have to get over the hump of having small value tickets and need to sell tickets so that it is practical of pay for those added features.

Review Source
 
 

Charlie from Judge Group
Specialty: Other
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2018

May 2018

Perfect way to go Paperless

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

tickets for the event is right on your phone. don't have to use paper tickets. pulls up with a bad internet connection

Cons

does not alert you if your event has been changed or canceled. mobile app is not the easiest to purchase tickets

Review Source
 
 

Maria from Heijmans
Specialty: Other
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

May 2018

May 2018

Better results if an App for phones is designed.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Eventbrite is the best software to take into account events, occasions and even parties, or an anniversary, although of course, this is for something more entrepreneurial, since its functions have timetables and it really helps to remember important dates where some important event may occur.

Cons

I would like Eventbrite to add a version for mobile devices, and in this way it is easier to follow the events that are about to happen to the letter. A good follow-up from the mobile phone, would bring better results.

Review Source
 
 

Chris from CHIP
Specialty: Non-profits
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Great Platform for Managing Online Registration

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Eventbrite is a clear go-to for my organization in the online registration realm. From large national conferences to small community trainings, Eventbrite gets the job done!

Cons

Eventbrite is amazing for the most part, but if I had to list a con I would say it could have a few more features enabling greater control over the layout of pages.

Review Source
 
 

Stacy from The Judge Group
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

May 2018

May 2018

I love Eventbrite!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I would continue to use this again and again!

Pros

It's so easy to use. I purchased tickets 3 times from them and it was super easy and they continued to update me on other events that were available.

Cons

nothing, this is great! It was easy to use, it sent me reminders about my event, and kept me posted on other events I might like.

Review Source
 
 

Rita from Clairvoyix
Specialty: Software/IT
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Eventbrite is a good option for functions and ticket sales!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The system is very user friendly that allows you to sell tickets for small functions or ticket sales.

Cons

If the person does not receive the email, they will have to create a username and password to access tickets.

Review Source
 
 

Dealdiane from NetPotential
Specialty: Software & technology
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

An easy way to manage your tickets

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I have used this many times as an alternative to a real paper ticket. Super handy, and saves you the trouble of either having your ticket printed or posted to you.

Cons

I have not used it to send invites (i.e. as an admin) so I guess I'm pretty one-sided but I have not found any faults so far

Review Source
 
 
 
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Showing 1-20 of 258

jasmine from eatwell exchange
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Great way to get the word out

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Great way to get marketing for an event. Pretty easy to set up an account. I like the fact you can add more than 1 person on an account.

Cons

We were not expecting to have to pay eventbrite for creating an account. This was a surprise however we still will use the system

Review Source: Capterra
 

Olakunle from Maersk Line

June 2018

June 2018

Essential for event management tool for events

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This in genius software allows event planners to leverage on technology for total management of invites and attendee data and analytics. Very easy to use.

Cons

Security concerns as to security of the data generated. Basic design. Slow rate of adoption buy event planners. Has not reached its full potential

Review Source: Capterra
 

Virginia from Zenergy Technologies
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

It is like the "easy button" for event-planning

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Eventbrite is simple, intuitive, and makes event-planning incredibly easy. This application allows you to create both free and paid-events. If you are enrolled in a subscription for a paid-event, you can choose to opt-out at any time with no additional fees attached, etc. Because of the increase in visibility, this application provides, we have received more registrants for our events through organic traffic (more than often our registrants come from direct traffic or referrals). Eventbrite also captures various analytics on your events (that can be viewed within the applications dashboard or easily exported) that help you analyze and understand your audience, where your traffic is coming from, and keep track of sales, etc. One of its best features is the availability to access details and analytics on your event at any time, from any advice, so you can save on time and focus on other important matters.

Cons

The free version does not provide you with the option to ask registrants questions when they are in the process of purchasing their tickets. The ability to ask questions was beneficial to our company because it helped us gage our registrants’ level of experience and/or areas of interest, to better understand how to engage with them during events, etc.

Review Source: GetApp
 

Heidi from Self-employed

June 2018

June 2018

Recommended for local events.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Easy to find local events.

Pros

I like that there's plenty of local events to choose from on EventBrite and it doesn't charge "convenience fees" for buying tickets like TicketMaster does.

Cons

I think sometimes local event organizers do forget it exists, but that's about it. If you're organizing an event, don't forget to put it on EventBrite even if it's a free event!

Review Source: Capterra
 


June 2018

June 2018

I have used Eventbrite on a couple of occasions and had a great experience.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Easy way to sign attendees up for an event and track them the numbers for preparation purposes as well!

Pros

The ease of Use of the platform and seamless integration into my calendars. A really great application that should be utilized more often by businesses.

Cons

There is really not much to not like about the application, but I think that users can do a better job of event description and dating when using it.

Review Source: Capterra
 


June 2018

June 2018

Good Event Tracking System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Simple and clean cut to use. Setting up a new corporate account to organize events is very easy and email campaigns can be easily organized. Attendance tracking is also very simple and a mobile app is definitely the smart way. Export of data is also simple.

Cons

Offers no further follow up from the event. Will be good to be able to have a survey after the event to rate users based on their satisfaction levels. Also, data analytics is fundamental, not able to track user profile and categories users.

Review Source: Capterra
 

Melissa from All Star Freight Services LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

I use it all the time for our private events and education. It is very simple to set up.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Fast and easy. Can't beat it.

Pros

I like the fact that it actually calls the customer's attention because they know it is quick and easy to use.

Cons

There is nothing that I don't like. I have used it may times and I am very happy with it. I have not considered any other software for this purpose.

Review Source: Capterra
 


June 2018

June 2018

So good!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Eventbrite is a free/low cost solution to event promotion and management. It has a ton of great features like Facebook event integration and mailchimp integration that are easy to use.

Cons

Tough one... I have had such a good experience using Eventbrite. Perhaps the only negative is that when integrating with a free Facebook event there is no way to change the name of the button from "Purchase Tickets" which created confusion. I wish we could have used RSVP or something similar.

Review Source: Capterra
 


June 2018

June 2018

i love the app

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
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Pros

the app is so helpful for eventbrite. It allows you to quickly get your tickets, the search function is fantastic, and it gives you recommendations of events near me. very quick and easy to RSVP

Cons

I have never organized an event with Eventbrite app because my company doesn't use it, but as a user, I don't have any cons.

Review Source: Capterra
 


June 2018

June 2018

Eventbrite is very user friendly and have a lot of features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
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Pros

Eventbrite is very user friendly and have a lot of features for what I needed to use it for. The application is very easy to manuever around. There were additional features that I would have liked to use, but it was not available for my level of subscription.

Cons

Eventbrite didn't have all the features I thought it should have for the lower level user. It's pretty straight forward so I was able to make it work for what I needed.

Review Source: Capterra
 

Matthew from Greeley Tribune
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

Used EventBrite to reserve tickets and register for events

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
Value
Support

Easy to search events, buy tickets, and reserve a place or register for events.

Pros

It's easy to use! I've used EventBrite mostly to register for events and buy tickets. It's great getting a reminder email about an event and all I have to do is click a button to reserve or buy a ticket. It's also a great resource to search for events whether its a fitness event or a concert and, of course, people can buy tickets straight from the site. I have yet to use it for distributing my own event tickets, but definitely will when i get the opportunity.

Cons

The site can be a bit busy and their recommended events for my area do not look like anything I'd be interested in going to . . .at all.

Review Source: Capterra
 


June 2018

June 2018

Robust Event Hosting Platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

- Easy to use and get started
- Integrates with many other platforms (for me most important is HubSpot)
- Easy to export data and customize fields
- Great email reporting and post-event recaps

Cons

- Limited features in the free plan, must upgrade and pay to get access to some very useful features. Other than that highly recommend it for basic event hosting needs.

Review Source: GetApp
 


June 2018

June 2018

Great for registering for races or buying tickets!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I've used this software for buying tickets and registering for running events, its perfectly simple and I love that you can see other events in your area.

Cons

I don't have any complaints about Eventbrite, always functions exactly how I need it to. There are booking fees but that's true of all ticket sites

Review Source: Capterra
 


June 2018

June 2018

If you're in the event world ... this is for you!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Planning an event?? Then you definitely need this!! It's a great way to reach out to contacts with details of an event including the location, cost, directions, time, dress code, etc. Once you send out the details, it tracks your RSVPs, sends confirmations to guests to accept and additionally send reminders out prior to the event! It really helps make the event process less hectic and it's also nice to know that everything is one place for you to access.

Cons

The first time you set it up and send it out, you might miss a few of the features. I'd suggest seeing how others have done and it then replicating their process. Overall, it's an easy-to tool and hard to mess up!

Review Source: GetApp
 


June 2018

June 2018

Well organized and professional site

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Looks great and trustworthy

Pros

High quality and well designed. A great third party tool for events that require a higher level of brand image without having to invest a lot in a proprietary system.

Cons

It can get expensive as the size of your event grows, so it requires some research. There isn't much flexibility built into the pricing model.

Review Source: Capterra
 

Dylan from IXON B.V.

June 2018

June 2018

Great for events and ticket sales

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Support

It is an easy way to organize an event and purchase tickets, manage registrations, etc.

Pros

The website is easy to use on all platforms and devices. The interface there is plain, but appealing to use.

Cons

It does not store your information, so you have to refill in everything when you register for another event.

Review Source: Capterra
 


June 2018

June 2018

I have used eventbrite to find events around me.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Support
Pros

I like most that at anytime I can look up events around me, whether I am at home or out of town. It keeps me in the know of current things to do.

Cons

The only thing I don't like about Eventbrite it that it won't show you all the events in your area, just some.

Review Source: Capterra
 


June 2018

June 2018

Eventbrite is the only software I use most to find running races near me, it's very user-friendly!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

Finding races I wouldn't have heard of otherwise and being able to store my tickets in one consolidated place.

Pros

The software interface for the user if very clear and easy to navigate. It's on-point when you search for events near you and you receive relevant options from your search with plenty of choices. I also love that it offers one place to keep your tickets, instead of downloading them to your computer and having to frantically search for them again just before the event!

Cons

The booking fees to use the software can be quite steep. I've found fees to be around $5 per event which can really add up!

Review Source: Capterra
 

Andrena from Michigan Farm Bureau
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2018

June 2018

It's been used to post company events for people to register to attend.

Ease-of-use

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Value for Money

Ease-of-use
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Pros

You can post pictures and links for people to view and you receive notification emails when an event ticket is purchased to keep informed on the number of attendees.

Cons

When going to the Eventbrite's website it's so many posted advertised events, I get lost trying to find what I'm specifically looking for.

Review Source: Capterra
 


June 2018

June 2018

Awesome Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Although I create event on FB, Eventbrite is a trusted site to collect payments.

Pros

I love the fact that I can just about any event I'm looking for as well as plan my own events and keep count of who is attending. I also love the fact that I can payout my money to PayPal instead of waiting until the event ends.

Cons

There is nothing I least like about EventBrite. Eventbrite is the only software I use to create online events.

Review Source: Capterra
 
 
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