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Eventbrite software

679 reviews(4.5/5)
679 reviews(4.5/5)

Eventbrite is a cloud-based event management and ticketing platform that allows users to organize events and sell online tickets for events like charity programs, music festivals, conferences, among others. The product can be accessed through a native mobile app that can also scan printed tickets.

Eventbrite offers functionalities such as creating, tracking, promoting and analyzing events. The solution also allows users to customize the designs and registration pages of events on the basis of theme or the type of event.

The analytics module helps users analyze the success of events, and users can see areas in need of improvement.

Eventbrite can integrate with other marketing platforms, including MailChimp and HubSpot. It also provides customer support and a knowledge base for users. The solution is free to access and users are charged only after they have made a sale.

Supported Operating System(s):
Web browser (OS agnostic)

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679 Reviews of Eventbrite

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  • Luis from LKimMSInc

    Number of employees: 2-10 employees

    September 2018

    Great for events

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Easy to create, promote, and manage events.

    Cons

    Lots of complaints about not being able to get refunds.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 1,001-5,000 employees

    September 2018

    Great tool for event management and RSVP

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Positive experience

    Pros

    Eventbrite provides a great tool in which hosting or signing up for events is very straigtforward and provides accurate data of everyone that is attending those events. The ability to print out tickets also provides a valid proof to ensure that only authorized and invited personnel are able to attend.

    Cons

    The algorithm that it uses in order to match events based on your past profile can be improved a little bit as there are a lot of occasions where I have found that the matches are not accurate based on your search and past history

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Barbara from Angel Cross Design Co

    Number of employees: 2-10 employees

    September 2018

    Easy For Selling Or Buying Tickets

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I've both hosted and attended events and seminars where tickets are vended through Eventbrite. It's easy to use, cost effective, and simplifies that section of hosting.

    Cons

    No real cons. Never had a problem getting tickets out there.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    September 2018

    On Cue.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that all the events are one site.

    Cons

    I would like more interaction for customers

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Jordan from busybusy

    Number of employees: 51-200 employees

    September 2018

    Great for all kinds of events

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    I have used eventbrite for events with clients, customers, partners and prospects. It is great for any situation. The data and insights eventbrite can give you on your events is important. Free to use since none of my events had paid tickets. Overall it has been a great product.

    Pros

    Easy to create an event. Easy to track registrations and where they come from. Designing the registration page is also easy. Great Pardot connector too. Free to use for our purposes.

    Cons

    Not everything is easy though. I had an issue with there being too many tabs and options and not knowing where to find what we were looking for. It didn't hurt the event overall, but it did hurt our data.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 2-10 employees

    September 2018

    Easy to sell tickets without hassle

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Eventbrite makes events easier for small businesses and artists. Highly recommended!

    Pros

    For a small company like mine, we can sell tickets to our events without the hassle of having to keep track of them all ourselves.

    Cons

    Can't think of anything. Maybe the fees?

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Samwel from Billbored

    Number of employees: 2-10 employees

    September 2018

    Events Locator Eventbrite Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Awesome considering it has enabled me to be up to date in regards to tech events happening in Kenya. I have learnt a lot from these events and met great people in these events.

    Pros

    ● Easy to use with a simple user interface.
    ● Checkout/Event Registration is simplified and very easy. I especially love the feature where if I am not logged in the platform and I am registering for an event, on clicking login link adjacent to user identification dropboxes, changes the input boxes to appropriate input boxes for login and on login, the details are auto-filled in the earlier displayed input boxes.

    Cons

    ● Most of the time I have used it, some filters do not work for me. For example as per the time of writing this review, when I select the period of the event eg All Dates, Tomorrow, Next Week etc and click on search, it takes me to https://www.eventbrite.com/notavailable.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 501-1,000 employees

    September 2018

    Great platform for managing an event!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Positive experience, but I feel that I have a lot more to learn about this platform in order to use it to its fullest potential.

    Pros

    - Easy to use and navigate - you can build an event quickly
    - Great for tracking data and registration purposes
    - Attendees can use this to check in to events with ease using .pdf or app
    - Lots of opportunities for customizing - search fields, graphics, etc.
    - Decent customer support and help available through the website
    - All-in-one place - no need to multiple platforms to accomplish these goals

    Cons

    I don't have many things to complain about with regards to Eventbrite and my experience using it. There was a steep learning curve, as I was new to the platform, but I was able to find help with ease. Depending on your budget, it may be pricey, but consider your long-term goals to decide if it's worth it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 1 employee

    September 2018

    Exciting Online Event Creator/Registrar

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    I used to run a small charity and have posted many events for it through Eventbrite. I love that your events will be posted all over the web, on other entities event calenders, etc., shortly after publishing on Eventbrite.

    Pros

    Eventbrite is intuitive and fun to use. When you are geared up to post your event, Evenbrite won't disappoint you. It has all of the lights, bells and whistles needed to effectively manage, post, register, handle sales for and publish your event online yet the GUI is easy to work with for a newbie.

    Cons

    I wish it presented more choices for color themes for your events webpage.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 2-10 employees

    September 2018

    Almost Went With This Platform

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This is an easily integratable Platform. It’s easy to navigate and we’ll known.

    Cons

    The fees were higher here than the othe Platform I was considering so I didn’t use this one.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 201-500 employees

    September 2018

    One of the best event management tools

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We use this annually to invite customers to our customer summit. As the person tasked with setting this up, I find the tool intuitive and easy to use. It offers me considerable flexibility in designing an event with numerous choices which make event set up real easy.

    Pros

    Eventbrite is an easy to use ticketing platform. Its user interface is very intuitive and allows the creation of a smooth experience for users going through the event registration and ticket purchase process. The tool has advanced features which allow automation of event reminders, application of coupons, site embedding, and integration with google maps. I simply love this tool.

    Cons

    I cannot really point out any flaws with this tool's event creation functionality. It does a really great job in that regard, but one thing I do not like is that EventBrite has an event discovery feature, which lists other events listed on Eventbrite. I view that as a distraction for our end users as it can affect the attendance of our own event.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Young from NEW YORK CITY ALLIANCE AGAINST SEXUAL ASSAULT

    Number of employees: 11-50 employees

    September 2018

    Versatile, convenient, and easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Generally good, no real complaints.

    Pros

    It is very versatile; you can use this software for fundraisers, lectures, webinars, or parties. I like how Eventbrite provides analytics as well so you can see when/why there was a sudden surge in attendance/sales. I like how Eventbrite can also track ticket sales and notify you when the payout/check was sent.

    Cons

    Not much I dislike. If anything, I wish there were less fees applied to the tickets sold (a certain percentage taken for credit card processing, flat fee per ticket and 2.5% taken from ticket price).

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    September 2018

    Super easy and great software

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    This is my preferred method of getting tickets to events, it is quick, easy, and secure.

    Cons

    Sometimes scanners have a tough time picking up a qr code on my phone.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Jesse from MX.com

    Number of employees: 51-200 employees

    September 2018

    Nice for events

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Its simple and easy to use for local events. The user just inputs their info to register.

    Cons

    It could add more functionality and customization.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Alec from Physical therapy

    Number of employees: 11-50 employees

    September 2018

    Visible, Easy, and Direct

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Frankly, as far as ticketing platforms and event organization goes, Evetbrite is exactly what you want it to be. Multiple tiers are allowed, updates are quick, and you have as much or as little information as you need about attendees available to you.

    Cons

    Cost is not prohibitive, but some competitors are certainly making tempting offers to compete. Eventbrite is open about their costs and you should have no negative experience on this end, but you may not be getting the best deal for your service if you haven’t shopped around.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Kevin from Decent Juice Co.

    Specialty: Retail

    Number of employees: 2-10 employees

    September 2018

    Events made easy.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Eventbrite has always been an easy way to purchase or plan events with ticket sales. Nice UX and great support.

    Cons

    Hard to find larger event tickets on the platform. Other than that, it's a great way to buy and sell tickets!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Abigail from Magnifico Jeans

    Specialty: Retail

    Number of employees: 51-200 employees

    September 2018

    Amazing software!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    With the use of Eventbrite, we were able to manage our attendees or participants in our events without actually encoding them manually

    Cons

    I like the using Eventbrite and so far I am still satisfied with the quality of it..

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Angie from Virtual Run Events

    Number of employees: 2-10 employees

    September 2018

    Great company to work with!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    Eventbrite is awesome. We've been using it for years and continue to find great success with it.

    Pros

    Easy to set up race registrations and easy access to participant data.

    Cons

    I only wish we could set it up so people can sign up for multiple events at once.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 1 employee

    September 2018

    Bought a lot of tickets through Eventbrite

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The tickets are easy to buy and the timer makes you act faster than you normally might.

    Cons

    I have no problems with Eventbrite. All good things.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Anthony from YMCA

    Number of employees: 1,001-5,000 employees

    September 2018

    Great For Meetings

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Super easy to create an event. I love using this to create Clinic events for work and its free. Super simple to use, can finish an event in less then 10 minutes. AMAZING!

    Cons

    Wish some of the premium stuff would be available to the free creations but it is what it is.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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