Eventbrite Software

FrontRunners 2021

About Eventbrite

Eventgrid is a cloud-based event registration and ticketing solution that helps users organize conferences, seminars, festivals, shows, forums and matches. Key features include event management, ticketing and payment modules. Eventgrid supports the creation of customized online event registration pages, multiple types of tickets and pricing structures, discount codes and professional barcoded/iPhone passbook tickets. The solution helps users organize, manage and track events and attendees using its proprietary analytics tools, and it can create badges for registered attendees. Eventgrid lets customers view seating layouts and select seats, sell event merchandise and receive and process online payments via Stripe, Authorize.Net or PayPal. It also helps users ma...
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Eventbrite User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 4,263 reviews

Rachel

Company size: 2 - 10 employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

April 2021

Changed the way we do events

User Profile

Arzu

Verified reviewer

Company size: 501-1,000 employees

Industry: Information Technology and Services

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Functionality

out of 5

June 2022

A Good Channel To Reach The Target Audience

Especially in COVID-19, we organize so many online events and Eventbride is the best solution and best helper for our event planning process. It provides us possibilities to reach our target audience from all over the world even if they have not heard about us before. It's really easy-to-use platform. I totally recommended it.

Pros

Eventbride offers you a very detailed event planning screen. You can include every detail that your participants need to know. Moreover, ticket and reservation facilities make it very easy for events with tickets or quotas. You can easily re-market the attendees by exporting their information and then importing it to your own CRM. It also sends reminder e-mails to the participants for you throughout your entire event process. In fact, you can think of it as if you have an assistant who coordinates the preparations and participants of the event for you. Also, the interface is really easy.

Cons

Maybe there would be more analytical possibilities. But overall, there is nothing that I do not like

Rebekah

Company size: 201-500 employees

Industry: Information Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
1

Customer support

out of 5
5

Functionality

out of 5

May 2022

Eventbrite is the least expensive, most efficient event software on the market.

I use this for event check-in and registration for large corporate events.

Pros

Easy to use, Free/Inexpensive, They Market Events for you.

Cons

The customer support is non-existent unless you pay for it.

Reasons for choosing Eventbrite

The price was less and the functionality I needed was there.

User Profile

Eduardo

Verified reviewer

Company size: 1 employee

Industry: Photography

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

May 2022

Avaliação Eventbrite

Péssima experiência, sem dúvida. Ingressos começando a ser vendidos às 14h (horário local) e, já no horário marcado, site apresentando instabilidade e quedas de conexão. Ao retornar, após selecionar ingresso e confirmar, não se chega à tela de pagamento devido à alta demanda e o site orienta a aguardar - sem nunca mais se mexer. Posteriormente, através do anúncio dos organizadores, se descobre que os ingressos acabaram, sem que o site da Eventbrite faça qualquer notificação. Ao atualizar a página, simplesmente tiraram do ar a campanha de ingressos para o determinado evento.

Pros

De fato, absolutamente nada exceto o layout do site, de fácil assimilação e boa interface para encontrar o que se procura e ir adiante na experiência de adquirir um ingresso.

Cons

Todos os demais pontos são péssimos, desde a estabilidade do site à fila de espera e às informações entregues ao usuário, que deixam muito a desejar em momentos de grande demanda. A fila não corresponde à real oferta de ingressos e usuários são deixados à espera em uma tela que não condiz com a realidade - os ingressos já podem ter se esgotado há muito tempo.

Constance

Company size: 51-200 employees

Industry: Religious Institutions

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
4

Value for money

out of 5
4

Functionality

out of 5

June 2021

I appreciate Eventbrite and its tools.

I appreciate the ease and access that Eventbrite provides, once you have familiarized yourself with its capabilities it brings an organization and sweatless experience to the event host and attendees.

Pros

The reports and analytics as well as the ease and access of purchasing. It makes the software a great tool.

Cons

Familiarizing yourself with all that it's capable of isn't always the easiest which can grow frustrating. I'd like to see more how-tos on the site.

Reasons for switching to Eventbrite

Ease, organization and analytic tools.

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