Eventbrite
About Eventbrite
Awards and Recognition
Most Helpful Reviews for Eventbrite
1 - 5 of 4,982 Reviews
Rachel
Religious Institutions, 2 - 10 employees
Used less than 2 years
OVERALL RATING:
5
Reviewed April 2021
Changed the way we do events
Sarah
Verified reviewer
Marketing and Advertising, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2020
Eventbrite for Beginners
Our goal is to encourage our Facebook audiences to attend more virtual events and provide them with the exact information and details they need, all housed in one concise place and Eventbrite has been the perfect tool for us. The analytics and reporting are very robust, especially for a free plan.
PROSThe setup and ease of use for a first time Eventbrite user/manager was incredibly easy and seamless. The feature that is most useful to us is the Facebook event integration - and the best part - it's free. This way, our social media audiences can register for tickets directly through the Facebook event published on Facebook. It's such a powerful feature and so incredibly easy to setup.
CONSI wish there was an abilitty to make updates to the address after an event has already been published. With COVID-19, we had to shift from an in-person event to make it a virtual event and because we had to change the address, Eventbrite woudn't allow it. Suggestion - if an address needs to be changed, Eventbrite could automatically send an email to the list of attendees or a calendar notification of the change. The Mailchimp feature is extremely limited and I have trouble understanding what exactly the purpose of it is. I have not doubt that Eventbrite will enhance it in the future with incorporate more robust functions because Eventbrite is really great with continually improving their tools.
Reason for choosing Eventbrite
The Facebook integration was seamless and is a very powerful feature, that's also free.
Stephanie
Verified reviewer
Information Technology and Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Good for event promotion and ticketing/applications
I enjoy that Eventbrite lets me "follow" groups whose events I'm interested in, so that I can be notified whenever they post a new event. Eventbrite provides high-definition live streaming of the events and real-time interaction with attendees.
PROSEventbrite has made it so simple for me to organize and host an event. All the fundamentals are laid out in a clear fashion, which simplifies management. You can also look back at past events you've made, which can be a wealth of information. One of the features I appreciate best is the ability to administer multiple "organizations" (profiles) from within the same account.
CONSWhen it comes time to make the abbreviated URL to promote the event, I always seem to get flustered. There's room for development there, and the ensuing connection might be integrated into the production of the event as a whole, in my opinion.
Reasons for switching to Eventbrite
Organizing, publicizing, and participating in gatherings related to our educational and accelerator initiatives. As a result of how quick and simple it is to complete each step, we are able to get back to our regular work more quickly whenever it comes time to organize another event.
Ka Kian
Business Supplies and Equipment, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
User Friendly Site To Check Any Event Nearby
Have used it for a few years, always my first choice when I am looking for an event near me.
PROSThey have done a good job in localizing the event nearby and categorizing different event types, easy access and also user friendly interface.
CONSI do have some minor issues, sometime the website will be slightly slow and lagging.
Javier
Music, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed September 2020
Crazy High Ticketing Fees - Froze My Payouts During COVID - Won't Stand By Agreement
Extremely painful.
PROSEventbrite is easy to use. It's designed well.
CONSCustomer service really stinks at Eventbrite. They're just looking to get paid. Their fees are high, sometimes 15-20% depending upon your ticket price. They had agreed on our festival to payout daily leading up to the event but changed their mind when COVID hit (to hoard cash and save themselves while screwing their event organizers.) Now they are expecting people to pull off multi-million dollar festivals without collecting any of their ticketing money up front. The worst part is they froze our payouts without telling us, until one day we noticed the lack of deposits and logged into Eventbrite to find it. Surprise surprise! They have refused to renegotiate the contract but also refuse to release funds so we can pull off our event. Eventbrite is going to bring the event industry crashing down due to the way they handled COVID.
Reason for choosing Eventbrite
A better negotiated deal originally - see previous question.
Reasons for switching to Eventbrite
A better negotiated deal originally - but they did not stick by their deal as they stopped paying out before the event once the pandemic hit causing us major cashflow issues. Lesson we learned: you can't trust what Eventbrite tells you.