Eventbrite vs GoTo Webinar

RATING:

4.61

(4605)

Eventbrite has 4605 reviews and a rating of 4.61 / 5 stars vs GoTo Webinar which has 1808 reviews and a rating of 4.48 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.61 / 5 (4605)
4.48 / 5 (1808)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 5, 2023
February 3, 2023
Pros/Cons
  • Pros

  • Their reach is far greater than mine is, as a small non profit, so their built in marketing and promotion is a true feature.
  • The cost - FREE - of course is great. The ability to create and collect custom fields of information.
  • Cons

  • I don't have any reason to hate or dislike this software actually. Unless its page load that sometimes takes more time than other website.
  • It was confusing for my users to use the system from their end. It was common for people to register wrong.
  • Pros

  • Creating an event is simple and integration with our email management system was seamless.
  • It's very easy to use and extremely helpful for training and for licensing classes needed.
  • Cons

  • Seems like it gets worse and worse. 2 weeks ago I had to contact Customer Service for the first time ever in 5 years because the applet wouldn't start and someone had to remote login to remove it.
  • It sometimes crashes without knowing why making it very difficult to get back on the platform, this is bad.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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