Configio has been extraordinary in answering my questions and addressing all of my concerns with my non traditional, challenge oriented training website. If they didn't know the answer to a question, they would tell me and would get back with me. There have been several serious concerns that Teri has responded to that have convinced me without any doubt that I have made the right choice. She definitely has my respect and our business.

It does everything I want it to do. We sell online training for moving company employees and management through a monthly subscription.

It requires a learning the software which I have little time to do but then again, any software programs will require time.

I find the cloning of items with variations still involves too much work in terms of having to set up all of the dates info for each session three times if you have three variations. Also, I find the newsletter creation to be to cumbersome and prone to formatting gaffes when inserting and copying info from prior newsletters.

Their customer support is top notch and willing to help, walk you through, and assist in setting things up. The Unfortunate part is that they are needed to do these things, because the system is hard to navigate.

The software has a lot offered, can be customized for your company, and it’s nice having everything in one system.

It is hard to navigate, reports are not available to show everything needed or impossible to build without a Computer Engineering degree.

Configio provided me with a professional platform that is easy-to-use and allows me to run my business. I use the platform as a learning management system in which my customers can create account profiles, purchase products, and complete courses. There are multiple ways that I can communicate with my customers through Configio including email campaigns, social media posts, and certificate downloads. Configio stayed true to its name in that the platform has been configured to meet my company's and customer's specific needs. I highly recommend Configio as it is a wonderful value with truly helpful and personal customer service. I love interacting with the employees of Configio...they really care.

It is easy to use and fully adaptable to my needs. I love that I can see both the administrator and customer perspectives. The menus are intuitive and the training is extremely helpful.

I still have a lot to learn as my business grows and needs change, but I know that Configio customer service is only a call, email, or chat away.

The team at Configio has been an exceptional business partner! We needed to shift our manual registration procedure to an online tool that would simplify and streamline our entire registration process. We had many obstacles to overcome and customization that was required to meet our needs. Configio was able to do just that! Joe, our rep, always provides us with exemplary customer service! He is quick to respond and is creative in finding solutions.

Highly customizable.

Steep learning curve. Configio is a robust, in-depth registration management system so it takes time to learn, but it is worth the time invested.

Last fall, our parent company notified our department we would be getting a great, new class registration system. We were so very pleased because the system we were currently using was old, slow, and did not allow for online registration. At first glance, we were impressed with this new system as it is well organized, visually appealing, and responds quickly. Over the past several months, we have input thousands of product events, set up many forms, attachments, and emails, and successfully received thousands of class registrations. Configio, with all that it offers, holds a significant learning curve, but with the help of many on the support team, we are up and running so to speak. Every day we learn something new and discover the may ways in which this new system can benefit us and our customers. We are most pleased with Configio!

Online registration capability.

We have so many event product variations so even simple changes can be tricky and tedious.

As being tasked by my organization to deploy and train all schools on their database; Initially it was a lot to understand how to work the system. However with the amazing customer service I am able to learn quickly and efficiently regarding questions I have. Configio does so much and I learn new things every time I call in.

Once trained, easy to understand the flow of how work gets done in the system.

The recurring set up is confusing and doesn't seem to offer every possible solution.

I decided to move all of our camp registrations (about 650) to MCE in 2013 to help with the organization of information, and to streamline a class scheduling option that is specific to our camp. Initially hesitant to make the switch, I was adamant that MCE provide me with assistance in setting up our software, creating schedule templates, and helping our camp go 'paperless' with medical forms and HR being completely online. Not only did MCE assist me in every way that they could during the first few months of my contract to make the change go smoothly, they ensured that I receive the same customer care to this day. It's important to me that I can pick up the phone (even though their company is on pacific time, and we are eastern) and know that I am going to speak with someone who knows my program and who can help me work through any issues I may be having. MCE worked hard to make sure that I was a happy customer from day 1, designing our camper scheduling that had always been a huge, stressful, paper project each summer. To this day, we make time to schedule improvements and the customer service reps make sure that they communicate new tools within the software. I am happy we choose MCE for our camp registrations!

Configio has really helped to create an easy streamlined registration process. Our staff love how simple and intuitive the system is to use. It has really been a great asset to how our program manages student enrollment.

A lot of customizable options. Easy to use.

Can be overwhelming with a lot of options sometimes. Some random bugs that pop up. Can't delete products or archive in an organized way.

I am not the most tech savvy person but the support staff at Configio made me feel comfortable and capable right away. They helped me through all of my questions and got me up and running in no time.

I like that I can make changes in real time and do not have to wait for someone at Configio to do it for me although the support staff is more than willing to help me through it!

I am so grateful to have come across My Custom Event. From my initial inquiry to my MANY emails full of questions, My Custom Event has been extremely professional and supportive. Joe McCollum is a blessing and has saved me on many occasions. He is extremely knowledgeable and is always willing to help. He never makes me feel like I'm a bother (I am!) and goes the extra distance with every question - no matter how big or small. The 4 stars I gave for ease of use would likely be 5, but I have yet to take MCE up on their offer for additional training due to just being so busy in a new job. I have plans to get the training in August and will likely want to change my review to 5 stars all across the board! If you are seeking a registration program to simplify your life, don't hesitate! There is no intimidation factor here, as the staff will walk you through everything and support you all the way!

We have been using My Custom Event for two years now and it is a huge blessing to our organization. Registrations, taking payments, creating reports, and receiving donations became so much easier. The amount of things that My Custom Event offers is extraordinary. Every time we need help, they are there and have an answer within a few moments, and if they don't have the answer immediately, they work their hardest to obtain it as quickly as possible. The customer service we have received in each and every communication with My Custom Event has been better than we have experienced with any other company, hands down. Since using My Custom Event, our employees are happier, but more importantly, our customers are happier.

When my current shopping cart vendor announced they would be shutting down their product, I found MCE and talked to the sales person. I was under a short time line and they were very good about helping me 'how' I needed to be helped. Joe M, answered my email questions in the evenings which helped me get all of my products in before the deadline. I have a background in IT management and software development which may be why I found the self help system not much help. I found the explanations basic and not very helpful to my questions. Everyone I've talked to as been very pleasant and helpful. Good Customer Service. Ed Milner, Rocky Mountain Sewing and Vacuum Denver, CO

Since starting with Configio their training has been excellent. Every step of the way they have been helpful in getting me started using the LMS. Every time I have called or emailed Joe in Tech Support he has been very helpful and always answered my questions or helped me figure out how to do what I wanted to do. Even when he was on vacation and I called Tech support they were helpful and able to solve my problems. I would totally recommend this company to anyone looking for a Learning Management System - the customer support is excellent!!!!

had over 8,000 attended and registered for our Annual Employee Picnic and the site was very user friendly. Customer Service is excellent!!

You are able to easily customize for your individual organizational needs.

Our team had some issues learning the ins and outs of Configio initially, but their customer support gets a grade of 10/10 from me. Overall, we settled with Configio as our to-go e-commerce software for event registrations, shopping carts and many more tools they offer.

As previously discussed, a con of Configio is the steep learning curve, but their customer service representatives are very knowledgeable and technical, and so it makes the transition and learning period so much easier.

I have used for 4 years and the features keep growing in depth and ease of use. They are constantly creating new modules and improvements all the time. Customer Service is great! Always available and they help you learn how to use the software to it's fullest potential. Very creative and willing to add any feature you need. Overall great product, good value and ease of use for registration, crm, and overall excellent management tool.

This software and the tech team behind it is versatile and flexible. The software can be customized to meet the needs of the user and if the customer needs assistance in setting up an event to make it work properly, the IT team will walk you through it. The reports that can be created and modified to meet the needs of the client are pretty in-depth and I have not had the opportunity to take full advantage of the possibilities.

I have used My Custom Event for 3 years to sell tickets to my classes as well as sell tickets to events that my wine business hosts. The site is easy to set up an event and has far more features than I need to use. I appreciate how the company is always looking for improvements and is adding new features. I would highly recommend My Custom Event for any of your event and product sales needs.

We signed on with MCE a couple of years ago after an extensive search for a company that could provide customization to meet our unique scheduling and registration needs. MCE has been an incredible business partner. They listened carefully to our needs, brainstormed, created and provided the best support and customer service we have experienced.

We now use Event Manager for so many things in our business that we didn't anticipate. Automated follow up emails to initiate surveys, special payments, staff and volunteer management, inventory control, outlook integration for CRM and more. Great software that can handle the most intricate pricing scenarios. I HIGHLY RECOMMEND!

Event Manager has so many integrated features that I need NOW and WANT for the future. Our prior provider allowed for connections via API or export which created too much additional work. This does everything we need in one single application and has reduced our overall system administration. Support is superior too!

I struggle with some reports, but seem to have mastered the email campaign end. Layers and layers for some products can be confusing...my admin seems to have gotten a handle on it. Great customer service ...patient and intuitive, even with last minute "I should have known that" questions.

It is an absolute pleasure dealing with the Configio support team. Every time I call, a human being answers, and he or she is always upbeat, professional and helpful. I always get quick answers to my questions and learn something new about the system.