GoTo Webinar vs PlanetReg

RATING:

4.5

(2057)

GoTo Webinar has 2057 reviews and a rating of 4.5 / 5 stars vs PlanetReg which has 12 reviews and a rating of 4.58 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (2057)
4.6 (12)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 26, 2024
November 23, 2021
Pros/Cons
  • Pros

  • Creating an event is simple and integration with our email management system was seamless.
  • It's very easy to use and extremely helpful for training and for licensing classes needed.
  • Cons

  • Seems like it gets worse and worse. 2 weeks ago I had to contact Customer Service for the first time ever in 5 years because the applet wouldn't start and someone had to remote login to remove it.
  • It sometimes crashes without knowing why making it very difficult to get back on the platform, this is bad.
Read all user reviews
  • Pros

  • Outstanding support & customer experience. The reps is extremely helpful and intuitive.
  • The software is so easy to use. I was able to customize all my registration questions and i received very positive feedback from all the parents registering their children.
  • Cons

  • We have a lot of customers who abandon the PayPal process and require added follow up. Would like a way to streamline communication with them about how to continue payment processing.
  • The only place where there could be a hang up is when users are redirected from PR to PayPal to pay for our events.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos