GoTo Webinar vs Race Entry

GoTo Webinar has 1598 reviews and a rating of 4.48 / 5 stars vs Race Entry which has 146 reviews and a rating of 4.75 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.48 / 5 (1598)
4.75 / 5 (146)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
September 26, 2022
September 21, 2022
Pros/Cons
  • Pros

  • Creating an event is simple and integration with our email management system was seamless.
  • It's very easy to use and extremely helpful for training and for licensing classes needed.
  • Cons

  • Seems like it gets worse and worse. 2 weeks ago I had to contact Customer Service for the first time ever in 5 years because the applet wouldn't start and someone had to remote login to remove it.
  • It sometimes crashes without knowing why making it very difficult to get back on the platform, this is bad.
  • Pros

  • The staff at Race Entry always provides great service and are always looking for ways to help out.
  • I found Race Entry to be very good overall. The ability to give discounts, to fundraise, and to set up teams was very helpful.
  • Cons

  • It's business and you have to take a cut, but the cut you take is the only con.
  • The platform is slightly difficult to use. Our organization has a large number of members and sometimes it can be difficult to teach everyone how to use the website.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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