Jumbula Software


 

Jumbula is a cloud-based registration tool suitable for businesses of all sizes in a variety of industries. Features include online registration and payment options, marketing and communications tools and admin dashboards.

Users can configure registration forms to meet the needs of their organization. Clients can register for multiple events and pay for them together. Users can also provide clients with supplemental information such as waivers, offers for additional services and various discounts. Payment methods include PayPal, credit cards, cash and e-checks.

Users can edit coupons and offers as needed, as well as restrict enrollment based on age, grade and gender. Class capacities, waitlists and forms are all configurable. Communication tools let users reach out to clients based on enrollment data, schedule email delivery and manage marketing campaigns.  

Support is offered via email. Pricing is per month.  

 

Jumbula - Class details
 
  • Jumbula - Class details
    Class details
  • Jumbula - Participants
    Participants
  • Jumbula - Program schedule
    Program schedule
  • Jumbula - Manage payment plan
    Manage payment plan
  • Jumbula - Payment schedule
    Payment schedule
Supported Operating System(s):
Web browser (OS agnostic)

23 Reviews of Jumbula

Showing 1-20 of 23

 

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Artem from Apollo After School
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

This is it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Jumbula is extremely efficient software that helps us to properly operate our company. Their support team is very responsive and helpful you are guaranteed to receive an answer with a solution to your question within two hours or so. Moreover, they are open to ideas on how to improve the software and try their best to develop the project. Their price is moderate too! Great value!

Cons

More reporting tools could help. We have multiple locations and cannot run one report that would contain data from all locations.

Review Source: Capterra
 

Chris from Overtime Athletics

September 2017

September 2017

Great experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Extremely user friend
Limits customer service and registration questions
Easy to set up for the non tech person

Review Source: Capterra
 

Joshua from Joshua's Stage
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Jumbula Is An Excellent Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am the Executive Director for a nonprofit organization in Austin, TX that conducts fine arts sessions, workshops, and camps for children with special needs. Using the Jumbula platform as our registration site and as our email distribution platform is a great experience. We pay a low monthly fee for an easy to use platform on our end, and a user-friendly experience for the parents who register their children for our programs. I liked how easy it was to sync our Stripe and PayPal accounts. Jumbula produces several reports, and I rely on the Registration report the most. I enjoy looking at the stats of our email campaigns - I can see who our message was successfully delivered to and who opened it. When I had initial user questions, Ignacio was very quick to respond, and very helpful. I highly recommend Jumbula.

Pros

The software is generally easy for me to use. Once I learned how it works, it does not take me long to complete my tasks.

Advice to Others

I feel a good sense of professionalism using Jumbula.

Review Source: Capterra
 

Teresa from Ashley Parr, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Time saving and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Jumbula has provided us with a number of different solutions for our business. Their website/software is easy to use and solves a number of problems for businesses that provide classes, camps and other services to parents and children. It does the job of at least one employee with the click of a few buttons. Customer service has been incredibly responsive. As a parent, I would love it if more businesses used Jumbula - being able to register for multiple classes online, fill out paperwork efficiently, and communicate with teachers and coaches easily makes life so much easier.

Pros

Easy to use, efficient, simplifies processes.

Cons

The idea of switching to a system like Jumbula can seem overwhelming, but it is quite easy and customer service was very helpful. On the consumer side, I wish more local businesses used Jumbula - especially because I much prefer to be able to do all registrations and forms online at my own convenience and not have to do it in person and/or every single time one of my children takes a new class from the same person or organization.

Advice to Others

There is a free trial, so try it out to see if it's a good fit for you.

Review Source: Capterra
 

Judy from The Berkeley Chess School
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Berkeley Chess School review of Jumbula

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Jumbula helped us create the website we wanted to take all registrations for our chess classes.
We offer about 105 classes at a time and about 50% register through our site. In addition we register students for chess tournaments and summer camps through the site. They made a very nice looking site and are very responsive to our requests when we need help.
Jalal is a very nice person and the support staff have been great.

Pros

I am not a tech person so don't have the context for this question, really. I help set up classes, put them online, and manage registrations. My reaction is very practical - I just want it to work!

Cons

Some parents complain at times about it but we think it could have been mainly problems with Paypal. We have just moved to Stripe. The complaints have slowed down. And having conversations with people who run similar programs, I hear that there are always some parents who have a hard time doing anything online.

Advice to Others

I think you will be happy with the relationship with the company. I can't compare it to other software.

Review Source: Capterra
 

Beth from Baroody Camps, Inc.

March 2017

March 2017

Great registration system!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Jumbula has been great for our organization so far! The support staff is very attentive and open to suggestions and feedback. The system itself is very user friendly and custom. It fits all of our needs and much more. The member sites are easy to make and can be very personalized. Registration is very quick and easy to use. We would recommend Jumbula to everyone!

Review Source: Capterra
 

Jyu-Lin from UCSF

March 2017

March 2017

Great service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Jumbula provided great services for our technology-based intervention. The tech team is very professional and service is excellent. I will definitely recommend Jumbula.

Review Source: Capterra
 

Justin from Cantabile Youth Singers
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Lots of promise

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Jumbula has a lot of promise as a registration software. It conveniently consolidates your registration, payment, and scheduling needs into one package. Using Jumbula is mostly intuitive - it should be noted that there isn't a full-on user manual, just a handful of tutorial videos, but it's usually quite simple to figure out what's going on by yourself or with help from someone experienced with the program.

The flexibility this software allows is impressive, and it is easily molded to your organization's needs. It is easy to set up classes, schedules, and fees, and once you're done with a season, you can easily copy that information into an identical later season. Setting up payments with PayPal and/or Stripe adds a level of convenience for both you and your registrants. You can easily schedule installment reminders and re-send them at any time for overdue accounts. The dashboard provides a neat snapshot of some important numbers like total registrants and the revenue of your programs.

Customer Service is impeccable - the staff is always fast, friendly, and helpful whatever your needs. Considering that some pieces are a work in progress - navigation can be counterintuitive, and searches don't exactly work the way you expect them to every time - the folks at Jumbula are very open and receptive to design feedback to create a better product. User feedback is important to them, so feel free to offer constructive comments on the product's design, use, or useful features.

Jumbula is already quite powerful at its current price point and is set to improve greatly.

Pros

-A convenient one-stop shop for all of your registration needs
-Paypal and Stripe integration
-Easy to use
-Excellent customer service
-Lots of impact for its price point

Cons

-No user manual or FAQs; only a handful of tutorial videos available
-Counterintuitive navigation
-Search function works inconsistently
-Some pieces feel like they're still in a beta phase

Advice to Others

Definitely try out this product. It's simple to use and mostly efficient. If you have any problems or suggestions, definitely reach out to Jumbula! They are very receptive to feedback.

Review Source: Capterra
 

Fernando from Zooku
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

Very Happy! Easy to use system that can scale with our growth

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I had been doing paper based registrations for my events and camps before using Jumbula. I was amazed at how easy it was to set everything up and go live within a couple of weeks. Parents registration experience has drastically improved, and I now save a good amount of time with all the ready to go reports.

Pros

Loved how easy it is to use. Great customer support to get started. Plenty of features to help manage all my programs.

Review Source: Capterra
 

Kian from Eagle Camps

February 2017

February 2017

Excellent management tool for our camp

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Jumbula is very helpful in managing the camps & classes. It gives us all options we need to create and sell our camps & classes. It is really easy to use, I managed to use the system without watching any video or reading any documents. The dashboard is intuitive and you can easily find what you are looking for. We have been using Jumbula for more than 2 years.
The thing which I really like abut Jumbula is the facility that you can make you own website, without any extra cost. It is really helpful for us as we did not have the website before. Finally, I should say that their customer support is fantastic!

Review Source: Capterra
 

Jennifer from Sequoia ACE
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Sequoia ACE

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's become a better product over the last year with added features to build.
It would be helpful to have the parents information be optional for single parents to only complete information once and second parent information be optional to complete.
Otherwise satisfied with the use of product.

Pros

Ease of use once you are familiar with product

Cons

The response time from support could be faster and available on weekends

Review Source: Capterra
 

Marcia from Enrichment Matters
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Outstanding Platform & Partner

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Jumbula has provided an outstanding, customized solution for our registration and information management needs. They have been an invaluable, responsive partner throughout the design, development and deployment of our system. Their multi-layer software enables organizations of all sizes and with diverse needs to find exactly the right fit for their business. The Jumbula staff are undeniably responsive to and genuinely interested in our feedback and requests. We highly recommend them.

Pros

Flexibility to customize to meet our specific needs.

Cons

Not immediately user-intuitive, but the capabilities it provides require a small learning curve on the part of the user.

Review Source: Capterra
 

Joyce from Chinese Community Health Resource Center

February 2017

February 2017

Great company/software to have in supporting your website

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Jumbula staff is knowledge, efficient and friendly. The web-related issue I encountered was resolved promptly and the recommended new features will protect my website as well as give me peace of mind.

Review Source: Capterra
 

Yvonne from CCHRC

February 2017

February 2017

fix problem at CCHRC teen website

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

had issues with strange postings on our teen website, support staff very helpful and took care of our problem right away, efficient and swift, thank you so much

Review Source: Capterra
 

Rajesh from Falcon Learning
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

One stop shop

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Right from the onset, Jumbula helped us in marketing/registration for our camp weeks and we are looking forward to using them again this Summer. Payments/registration was very easy with Jumbula.

Review Source: Capterra
 

Sadhna from InnOVATION Arts Academy

January 2017

January 2017

Responsive Customer Service & Reasonable Price Makes Me a Loyal Customer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Jumbula is a relatively new player in the market and they haven't yet perfected their product. The good news is that they know that and are very responsive to feedback from their customers. When I have made suggestions for making the software more user-friendly or correcting an error, they have acted on my suggestions. In addition, when I email technical questions, I receive a response, usually within 48 hours. The sales representative with whom I first interacted stays in touch with me and is accessible. I like working with a start-up that is responsive to its customers, open to feedback and constantly improving its product. In addition, most of my customers find the software user-friendly, it provides the tools I need to run my business, and the cost is very affordable for my non-profit. So far, I am very satisfied with Jumbula and plan to stay with this company.

Pros

Features
Ease of use
Cost
Customer service

Cons

Registration process could be streamlined, particularly when the customer is registering for multiple classes
Some customers encounter problems with log-in or with registration that we are unable to resolve

Advice to Others

Spend time learning the system, asking questions and figuring out the best way to customize it to your business. Time spent upfront will pay off in the end. And don't be afraid to suggest improvements to Jumbula they are open to feedback.

Review Source: Capterra
 

Eric from Mix Major

January 2017

January 2017

Easy to use all-in-one system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I moved over from using separate systems for my registration and waiver forms. It's much easier having my waiver and media release forms all in the same system as my registration. Jumbula is very easy to use and is a great value. I'm on the $/month plan. Customer service is incredible. I've even suggested features which have been added to the site.

Review Source: Capterra
 

Aaron from Golf in Schools
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2016

August 2016

Jumbula Rocks!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

In the past, trying to manage registration for our classes and camps was a headache. As our programs grew, we worried roster management would take too much time. With Jumbula, creating forms, managing payments and running reports is a breeze. Jumbula has been a game changer for us!

Pros

My business has several different types of programs, from clinics to multi-day camps, Jumbula's software covers the whole spectrum.

Cons

The side bar scrolling down. They also don't have a contact integration for Mailchimp or Constant Contact. Although I wouldn't be surprised if that's on its way!

Advice to Others

From the start Jumbula has been great to work with. Their customer support is top notch. You'll be happy you use this product.

Review Source: Capterra
 

diana from ICA
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2016

August 2016

ICA review of jumbula

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

I was trying to get all my 'products' (tournaments, semesters, camps) on line and Jumbula made this for me! I am very happy with everything that was done

Pros

clarity, the report features, the ability to get all data in one place and etc

Cons

so far everything is great!

Review Source: Capterra
 

Liz from DC Youth Orchestra Program
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

Best classroom registration software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We transitioned to Jumbula this past June after two unsuccessful attempts at customizing our own software. We were looking for an out-of-the-box solution for our families to register for classes and Jumbula was it!

Pros

Jumbula is easy to use on both the front and back ends. Their customer support is personalized and quick to answer questions and make adjustments. Our families have responded very well to the system - it is extremely intuitive and easy to use. We have received very few calls with questions about how to enroll. It meets our program management and accounting needs and they have been very generous in creating several customized reports and functions for us! Also, you can't beat the price.

Cons

Donations are treated the same as any other product and therefore there is no automated tax deductible letter. This said, they are EXTREMELY responsive to customer needs so I wouldn't be surprised if this is included in a release down the road.

Review Source: Capterra