Jumbula
About Jumbula
Jumbula Pricing
Professional: $100/monthly+processing fees * Enterprise: $300/monthly+processing fees * Nonprofits & schools: Custom pricing+processing fees * (Discounted rates available for qualified 501(c)(3) organizations) * Includes credit card and ACH processing charges
Starting price:
$100.00 per month
Free trial:
Available
Free version:
Not Available

Most Helpful Reviews for Jumbula
1 - 5 of 88 Reviews
Salil
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
From 380 customer service interactions per summer season...to ONE.
Did you read the part about reducing customer service interactions from 380+ to 1? We've saved so much admin time that we got busy with other thing!
PROSJumbula has completely streamlined and revamped our daycamp registration process. We've gone from 2017, nearly 400 customer service interactions for our daycamps (almost a 1:1 ratio for registrations to interactions, each one anywhere from 15 minutes to over an hour)...to ONE for 2018, and that one mostly involved getting her started by clicking the right link. Super streamlined and intuitive, with a well-thought-out GUI that makes sense to busy parents.
CONSReporting needs some work; it would be nice if all reports lived in the same place. The administrative side of things isn't quite as intuitive as the customer-facing interface, but it's also not bad: reasonably speedy, pretty interface, etc. Responsive design would also be nice, or a mobile admin app for tablets / phones.
Karina
Education Management, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2020
I love the Jumbula team
When I first contracted with this company, I was focus on a couple of particular solutions in a cost efficient way. As things progressed, we ended up solving a lot more at no additional cost. Just it was there. I have a second business and I had no doubt to jump once more and use the same system for that other business as well.
PROSI appreciated the support during the training and setting up process, but the best has been the positive feedback we’ve received from parents regarding the easiness of the registration process. When parents tell you how smooth this system (Jumbula) was compared to others around, that praise seriously confirms you made the right choice.
CONSA few more features could be added for mailing campaigns but I know the Jumbula team is already working on it.
Reason for choosing Jumbula
Price-benefit relationship, much direct and focused customer service.
Nicoshia
Education Management, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2021
Good basic registration system
My overall experience with Jumbula has been okay. Since, July, I stopped contacting customer service because they were non-responsive for customer service help (I think I asked for help two times before giving up this was not the case when I first started working with Jumbula). I managed and figured it out on my own afterwhile. My summer camp is almost over and I'm willing to give them another try next summer. Hopefully, the aforementioned items will be taken care of.
PROSI love that this software is affordable and has the opportunity to be great. In the beginning, the customer service representative was very helpful in helping me setup the system. The software has some great functionality like the check-in/check-out tool and personal website page. The registration form once setup is easy to follow and use.
CONSThe functionality for managing volunteers is missing. I couldn't schedule or manage volunteers on this platform nor staff really. The interface with WIX doesn't work well, and activating payment via customer service. The Jumbula website page they provide is great but the registration information for families to register would not save by grade appearing out of sorts once published on the website. There was no fix for this.
Reason for choosing Jumbula
We just launched a summer camp this summer (small camp less than 40). I chose Jumbula because of the price and the said functionality during their presentation.
Vendor Response
Thanks for your feedback! We appreciate your positive comments about our software's affordability and potential. We apologize for the challenges you faced with managing volunteers, the WIX interface, and customer service responsiveness. We value your input and will strive to address these issues in the future. We look forward to having another opportunity to serve you next summer. Thank you for your patience and feedback!
Replied July 2023
Laura
Fund-Raising, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Review from ESEdF
It has been great having a website just for our classes and camps at a reasonable price!
PROSSupport is great! They are quick to respond, always helpful and open to suggestions. Shout out to [SENSITIVE CONTENT HIDDEN] - thank you for your consistent help and patience!! [SENSITIVE CONTENT HIDDEN] was very nice to work with during the consultation process, helping to make the set up easy!
CONSThe reports can be too much - too much info to slog through to get what I need and it has to be done for each season. I wish that when I created reports with exactly what I need on them, those report options would be available for other seasons.
Reason for choosing Jumbula
Being a non-profit, raising money for public education, we needed an affordable product, and one that was easy to use. The other 3 we looked at were much more expensive because they offered a lot of extra things that we did not need or want.
Reasons for switching to Jumbula
The office had used eTapestry for many years but it was a terrible solution. I really pushed to make a change so I did not have to use it for classes anymore.
Chrystal
Education Management, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Jumbula is the best program software for running before and after school programs
- Ease of use - Innovative - Looks modern - Cohesive (especially for tracking payments, attendance, registration, and people or staff) - Customer support is top tier
CONSThis is relatively new software, it appears, however, it already does more than other leading software available. That makes me excited about how the software will continue to grow.
Reason for choosing Jumbula
- ease of use - customer support - external website option - price