MemberClicks vs Neon CRM

RATING:

4.37

(450)

MemberClicks has 450 reviews and a rating of 4.37 / 5 stars vs Neon CRM which has 491 reviews and a rating of 4.4 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.37 / 5 (450)
4.4 / 5 (491)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
January 6, 2023
January 16, 2023
Pros/Cons
  • Pros

  • The software has a nice membership database and allows for good use bu a Chamber of Commerce. We are not a Chamber and find these tools less useful.
  • What I like most is the ease of managing my committees, sending them emails, tracking meetings/minutes/agendas/attendance.
  • Cons

  • Lack of integration between the desktop and online versions can be cumbersome and less than user-friendly at times.
  • The product's broad capability comes with the downside of being difficult to navigate. It's not intuitive at all.
  • Pros

  • Great event and email integration allows an easily manageable database.
  • Easy to use and more affordable than other similar products.
  • Cons

  • Householding support with regards to donations roll-up is very poor.
  • The inability to email registrants for an event from the event registration page is unfortunate.
Pricing Range
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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