This has been a great relationship over the years. They have continually upgraded their system, and they keep making changes to the system.

We have used Oxford Abstracts for many years, and have been very pleased. They have continually upgraded the program over the years and is now very user-friendly. We looked at other software companies and found that they were much more expensive, and everything we needed was available on Oxford. Their customer service is great. We usually hear back from them within just a matter of hours.

For our needs, there isn't really anything we don't like.

Superb customer support when we unexpectedly had to convert our conference to virtual.

Holds all the information you need in one place. Easy to look up what you need. Great feedback from reviewers of abstracts saying it was easy to use. Options to download specific reports such as sumamrising presenters by country helpful.

Anything we didn't like we fed back and they created functions for us that made it work, such as displaying different time zones or being able to comment on a presentation. It would have been useful to store the videos within OA rather than having to upload to youtube and manual insert links for each presentation. Some registrants got confused that you had to register for oxford abstracts and then register again for the actual conference. The ability to link the delegate email lists with different types of registrations would be helpful as we had to manually de-select emails for people who were only registered for some parts of the conference so that they didnt get emails about other parts of the conference that they had not signed up for.

Ease of use, functionality, and simplicity

Plain design/lack of graphics. Could Include more intricate rating features

It has been terrific after learning the ins and outs of the program. Has been great for our membership, committee, etc. to view and access the abstract information.

The ease of finding and accessing the abstracts and information. Ease of use for viewing!

It is hard to sort finding specific abstracts in PDF form without getting every single one of them. The submissions items to sort from have more information (column items) than the Decisions items to sort from. The column items should be the same - so you can find certain items using the Decisions information.

Comprehensive abstract management software that is reliable and has all the functionality to organise abstracts for the ACPGBI annual meetings

Selecting reviewers for an abstract and then have to re-select when sending them an email asking for marking. It it would be ideal to select the reviewers and then send the email notification at the same time.