Pembee

RATING:

4.9

(14)

About Pembee

Pembee is an activity and event booking tool for instructors and their customers. It enables kids’ clubs, workshop organizers, educational organizations, and freelance instructors to list their classes online and accept payment both on- and off-line. As a fully customizable platform, it allows instructors in any field, including fitness, sports, wellness, business, and crafts, to market their classes, manage bookings, process payment, keep attendee records, and communicate with their attendees. Some of Pembee's key features are the ability to process and record credit card payments as well as payments in cash or childcare vouchers, reveal page visitor count, calculate the revenue generated through the platform, keep a class register with filterable attendees, send e-m...

Pembee Pricing

Please visit the pricing page for more details.

Starting price: 

£9.00 per month

Free trial: 

Available

Free version: 

Not Available

Pembee dashboard
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Pembee Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Pembee

1 - 5 of 14 Reviews

Julie

Events Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

Excellent customer service and very user friendly booking system

Very positive, would highly recommend Pembee.

PROS

We have been very impressed with how easy Pembee is to use compared to our previous booking system (which came from a much larger / longer established booking company) and the customer service is excellent. They are always quick to respond with help and advice, and if we need the functionality 'tweaked' they listen to us and explain if they can do it (and provide a timeframe for delivery) or explain why they cant do it at the moment - or they suggest an alternative work around.

CONS

It would be good if there was an 'app' on the smart phones that we can ask staff to log into. But we have a workaround

Reason for choosing Pembee

They seemed to have the functionality that we required We could afford them Their customer service seemed good

Reasons for switching to Pembee

They were v v expensive, the price was increased substantially every year and the functionality didnt fit with our business model and they were not interested in helping us. We got the impression that we were to small a company for them to bother with, as they had grown they were aiming for bigger companies with higher spend. And their customer service deteriorated as they got bigger.

Nancy

Sports, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Great Booking system, easy for both customers and staff to use.

Our previous booking system was going offline and we needed a replacement, Pembee worked with us to ensure their system could offer everything we needed to continue the smooth running of our business. Pembee customer support is second to none. Setting up the system was straightforward and there was always someone on hand to help with any queries we had.

PROS

Pembee have offered us excellent support from day one, we couldn't be happier with them.The online booking is easy for our customers to use, and it links in well with our existing website. Features like payment links & online registers make it easy for us to keep up with bookings and payments, cutting down on time needed for admin.

CONS

We don't have any cons, the changeover to Pembee was simple and our customers are happy using the system.

Reason for choosing Pembee

We chose Pembee because their pricing structure was very competitive, and the service & support offered were far better than other systems. Pembee worked with us to ensure we had everything we needed in a booking system.

Debie

Sports, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

DC Diamonds GC

I really would recommend Pembee. It has been so much easier to book new customers and manage current customers. It have been a time saver.

PROS

For the past 3 years I have been manually keeping track of customer payments & registers. I had been looking around for a more affordable app that is easy to set up without having to manually import all of my current customers details. With Pembee I just sent the link and my customers did all of the registration. It generated a register and saved me a lot of admin time. I also like that you can add a password so that you had control over who could book and could disable the bookings and set limits.

CONS

A quicker way to move customers to other bookings if they had booked the wrong one!

Reason for choosing Pembee

The pricing structure and that I didnt have to manually import my current customer details

Holly

Health, Wellness and Fitness, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Very happy to have found Pembee

So far, it has exceeded my expectations and I look forward to continuing with Pembee

PROS

There are so many pros. It is user friendly, clean and quick to set up. The customer support has been incredible as well.

CONS

[sensitive content hidden] is quick to take on feedback and continue to make this program better.

Jade

Marketing and Advertising, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

So easy to use! Customer service is amazing!

Such an amazing piece of software after trialling a few, pembee is very easy to use and has solved a problem that we encountered!

PROS

I have easily built this function and then came across an issue, contacted customer service, I got a response in minutes! The software is amazing! Saving attendee details and the add to cart function is fab!

CONS

We would like more image options, a calendar option, but we have been informed that they are already on their way! A live chat option would be really helpful too!

Reason for choosing Pembee

The saving of attendee details, ease of use admin and user, 'add to cart' option