Prekindle
About Prekindle
Prekindle Pricing
Prekindle is available across 3 pricing tiers, DIY, Professional, and Custom. Please contact Prekindle directly for pricing information.
Free trial:
Not Available
Free version:
Available
Most Helpful Reviews for Prekindle
1 - 9 of 9 Reviews
Brian
Verified reviewer
Music, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Amazing service
Easy software to use. Prekindle offers easy online Ticketing and tracking plus the ability to have physical tickets printed and delivered with ease
CONSThere really are no real complaints about this site and company
Annette
Entertainment, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Been using Prekindle for 10 years
I've been using Prekindle as our main ticketing platform for almost 10 years. The software is easy to use with comparable features to the big ticketing companies, but with better customer service and technical assistance. That has made all the difference over the years.
PROSSoftware is easy to use and the Prekindle team is constantly adding new and improved features. They just added a marketing dashboard that allows our team to create custom emails and automated social media ads, helping to sell tickets and utilize marketing dollars more efficiently.
CONSThe dashboard is pretty much self explanatory and intuitive, but I did have issues with pre-sale automation at one point, especially in situations with many on-sale times and ticket tiers. Could have been user error.
Reasons for switching to Prekindle
Better product with better pricing structure.
Alex
Entertainment, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
Very satisfied, some improvements could be made
With Prekindle, we get ease of use, great customer service, and an easy implementation of our online platform to present to our customers. Some minor kinks could be worked out, but nothing that slows me down significantly. The scheduling malfunction is the biggest concern. But overall, Prekindle is great.
PROSIt is very easy to do the basics. 95-98% of my daily actions with Prekindle are very easy to complete. Once the software is tuned to the venue, every action is easy. Customer service is fantastic, very nice, helpful, and quick. I've worked with Eventbrite before, and Prekindle is much better.
CONSSometimes, some actions will get caught, such as updating an events information, and it will require a refresh of the browser, and then the change must be implemented again after the refresh. Sometimes if I am downloading multiple attendee lists, it will require a refresh of the browser to download the new list, otherwise it will continue to download the original list. Sometimes, I have programmed things to go on sale and Prekindle has not published the ticket types. It will register the scheduling and recognize, but sometimes does not publish the ticket type at the requested time.
Reasons for switching to Prekindle
You'll want to reach out to [SENSITIVE CONTENT HIDDEN] on this one. I came to Granada after the change to Prekindle.
Mel
Music, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Best Software for Events Building and Promotion
Working closely with the developers and feeling like we have a personal relationship makes this the best ticketing company we've ever worked with.
PROSAfter several years with Ticketfly, moving to Prekindle was a welcome change. The system was much easier to use, more customizable, and whenever there are issues their team is always quick to respond and resolve any issues that arise.
CONSOccasional glitches in software, however, the team is quick to investigate and correct. Wor
Reasons for switching to Prekindle
Poor customer service, difficult to customize, expensive.
Amy
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
PreKindke the BEST e-ticketing solution
Driving customers into the loyalty channel through Prekindle has shown our clients the lifelong value of their ticket buyers. Audience segmentation and retargeting means higher conversions.
PROSIncredible solution that is easy to integrate into any site. Syndication and email database driver are best in class. These folks understand digital marketing better than any e-ticketing company I’ve ever worked with - including the big corporations.
CONSThe only thing I would like to change is making the header image only
Reason for choosing Prekindle
For all the reasons previously mentioned
Reasons for switching to Prekindle
Most of the well-known e-ticketing options do not understand digital/funnel marketing. They have zero API compatibility and often do not offer any solutions for complex problems.
Alexandria
Music, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
Prekindle Review
I love it and their team!
PROSI enjoy the ease to create an event, being able to make templates, to schedule out posts, to create a newsletter with my links, and send out ticket counts with ease.
CONSSometimes the phone formatting is hard to use.. sometimes the scheduler doesn’t work.
Reason for choosing Prekindle
Local and excellent customer service
Tara
Online Media, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
Solid Choice!
The customer service is top notch!
PROSNew mobile availability is great and extremely handy.
CONSWould like to have a few more options to customize the default images for events. On a website all images for events are auto cropped to square which can become annoying with the approved images artist provide.
Matthew
Music, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Best Way to go!
You cannot go wrong with this software. The folks at prekindle know what they are doing!
CONSnothing to report on that front. I was/continue to be impressed.
Nitesh
Computer Software, 201-500 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2021
Review of Prekindle
Overall i have very good experience with this.
PROSThe things that i like most about Prekindle are: It is very user friendly. The tasks like event creation and scheduling are very easy. It has one of the best Customer Service. Integration to other sites is pretty easy and Marketing done by prekindle is on point.
CONSI do not have much of a complain however I think, transition form one module of the system to another can be improved.