Overall, we LOVE using RedPodium for our ride registration.

Our small non-profit organization hosts a number of bike rides throughout the year, and RedPodium is an easy way for us to run our ride registration. The software is intuitive on the back end. It's easy to set up the registration pages to collect any kind of information we may want to collect from our riders, from shirt size to experience level to demographic information to offering them additional purchases and opportunities to donate. Then, on-site, it is SUPER easy to set up our volunteers to check people in. It takes virtually no training to use the app. It's just that easy. IT's also easy to me to pull registrant data and other reports. Another great thing -- the pages are easily customized to fit our organization's branding, so it doens't feel to the registrant that they've necessarily left our site for someplace else entirely.

We enter a LOT of coupon codes for each ride because members to our organization get a discount on the rides. The Global Coupon Code function would allow us to only enter the codes once, but some rides have a higher level of discount, and once you enter the code (their member number) as a Global Code, it can't be added as a code to an individual ride. We end up having to enter the codes (about 2,000 of them) into each ride (about 30 a year), which is time consuming. The coupon code function is great, but I don't think it was intended to be used at the scale we use it.

This was our 5th or 6th (I'm glad to forget) registration platform we've on-boarded for our sports series. With all others, one had to on-board the software to realize the short-comings. On-boarding with the others was cumbersome and took weeks. All others were fraught with hidden problems on on-going issues. Support was an issue with most. Our team on-boarded Red Podium in a few hours.... including building out all our membership and event registrations. The support team has been phenomenal!

It is simple and easy to set up, but the most impressive part of the experience has been the timely support.

Can't think of anything. This solution handles registrations and their associated financial very well.

We use Red Podium to handle our registration for events large and small, including tracking our volunteers. Reporting tools are excellent and easy to use. Web site is easy and fast.

I was a long-time Active.com user, and Red Podium is MUCH better. Here's why: Lower cost to me. (No mandatory fee, and lower per-transaction fees). Great customer support. Quick payment. I get paid every day. For a small business like ours, that's important! Much better than the twice-a-month payment most other companies offer. Easy to use. (Yeah, all this stuff is a pain the first time you try it, but once you get the hang...) AND... Red Podium doesn't poke around in my business! Active.com was always trying to sell stuff to my customers, sending them emails that they didn't ask for, even promoting competing events on my registration page. I would definitely recommend Red Podium to other.

My only complaint is that there used to be phone support available immediately during business hours. They have switched this to chat support, and there is often a delay before they get back. Having said that, the response time is SUPER good. None of this "back at you in three days" stuff. It's usually within minutes. If you have a complicated question you can always schedule a phone call session. The support staff is superb -- friendly and smart.

We use RedPodium for our event registration, which requires large group registration. The admin side is great for helping our constituents when they have issues or questions. The reporting is fantastic and very helpful.

The software is intuitive and quite user-friendly. Lots of functionality and can be customized for event-specific needs.

Occasional "glitches" in our very complex site, but the RedPodium team is always right there to help!

In just a few years, our registration sell out pace has went from months with our previous registration provider to just a few weeks the first year we moved to Red Podium, to a few days in our second year, and for 2020 we just sold out our entire 5-race series in a matter of hours! Now that's performance!

Red Podium is MADE for event promoters! The platform is solid with robust features and a DREAM TEAM for support! It's so easy to setup and super intuitive to use, with super helpful and friendly folks to connect with if you do need help. The pricing is better than any competitor, though when you consider the level of service, support and event pages that SHINE, you won't find a better competitor out there!

This is more advice than criticism - there are a LOT of great features on the Red Podium platform. Your investment of time to learn what's available will pay off when you apply the tools that best serve your audience. This isn't a boxed registration system, it's a fully customized registration portal, it looks oh-so pretty, but it's a WORKHORSE in disguise!